cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota surabaya,
Jawa timur
INDONESIA
JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal)
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 24601586     EISSN : 24601586     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Kebijakan publik, manajemen publik, otonomi daerah.
Arjuna Subject : -
Articles 265 Documents
 21   22   23   24   25 
Implementation of Public Complaint Services in Badung Regency Based on E-Government Pradnyawati, Ni Wayan Intan; Widhi Antari, Ni Putu Bayu
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.10622

Abstract

In this research, researchers discuss the implementation of the SIDUMAS application in serving complaints from the Badung Regency community. Using a qualitative descriptive approach, this research discusses implementation using Ripley and Franklin's success factors and implementation success criteria. The results of this research show that the implementation of the SIDUMAS application is good in terms of bureaucratic compliance. However, it is still not optimal in terms of smooth routine and there are still several problems. The implementation and targeted impacts are still less than optimal. Judging from the account registration process, people have to wait for the data verification process for approximately one week. Some people also think that the registration process is complicated and needs to be simplified. Currently the SIDUMAS application is not yet able to reach smartphones based on Android and iOS with the latest version. Likewise, if we look at the targeted benefits of the SIDUMAS application, it cannot be said to be optimal because it cannot be used by the people of Badung Regency as a whole.
Pengembangan SDM Pegawai Bagian Pengadaan Barang dan Jasa Sekretariat Daerah Kabupaten Aceh Tengah Lestari, Resi; Aisyah, Siti; Khairani, Cut
JPAP: Jurnal Penelitian Administrasi Publik Vol. 9 No. 2 (2023): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v9i2.10678

Abstract

This research was conducted to analyze human resource development in the Procurement of Goods and Services Section of the Regional Secretariat of Aceh Tengah Regency. The problem identified in this study is the low performance of employees, which is evident from their abilities and levels of discipline within the Goods and Services Procurement Section of the Aceh Tengah Regency Secretariat. The research method is descriptive qualitative, utilizing documentation and interviews as research instruments. The results indicate that human resource development in the procurement of goods and services has yet to be consistently implemented. This is evidenced by the fact that only employees meeting government-mandated education and training requirements for goods and services procurement are afforded development opportunities. While efforts have been made in this regard, they have yet to be uniformly applied. One contributing factor is the restriction of human resource development efforts to employees possessing the requisite goods and services procurement certification, as stipulated by government policies. Consequently, despite some progress, the distribution of developmental opportunities remains unequal. In light of these findings, it is recommended that the Goods and Services Procurement Department provide uniform training to all employees, thereby eliminating discrepancies in skill levels. Additionally, there is a need to enhance the competence of each employee through both formal and informal education and training initiatives, to enhance overall employee performance and organizational effectiveness.
Perspektif Regulatory Impact Assessment (RIA) dalam Kajian Kebijakan: Studi Kasus Peraturan Ganjil-Genap di DKI Jakarta Zulatsari, Anindya Atma; Firman Sampurna, Agung
JPAP: Jurnal Penelitian Administrasi Publik Vol. 9 No. 2 (2023): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v9i2.10693

Abstract

Regulatory Impact Analysis (RIA) is an important instrument for policy designers to master in order to calculate the costs that may be borne and the benefits that can be obtained in implementing policies. RIA is important to assist policy makers in the decision-making process. One of the government policies that can be implemented by RIA analysis is the policy of implementing odd-even rules on a number of arterial roads carried out by the Special Capital Region (DKI) Jakarta Government. This policy limits motorized vehicles based on vehicle registration numbers as a solution to dealing with pollution problems in the capital. Alternative policies has emerged, such as Electronic Road Pricing (ERP) which will be analyzed using RIA with the Cost-Benefit Analysis (CBA) method demonstrating high Benefit-Cost Ratio (BCR) than other alternatives in the long term. Thus, if the ERP policy is implemented, the goal of reducing air pollution problem in DKI Jakarta will be achieved.
Collaborative Governance in the Implementation of Electronic Government-Based Public Information Openness in Kraton Village, Yosowilangun District, Lumajang Regency Mindarti, Lely Indah; Mustofa, Mochammad Zainal; Imam, Muhammad
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.10764

Abstract

Public Information Transparency (KIP) is crucial in achieving Good Governance. This study focuses on implementing KIP through electronic government in Kraton Village, Yosowilangun District, Lumajang Regency, where most residents are employed in agriculture and trade, posing challenges to the implementation of electronic KIP. Employing qualitative descriptive research, this study analyzes data using the interactive data analysis model developed by Miles, Huberman, and Saldana. The findings reveal a beacon of success in Kraton Village, where KIP has been effectively implemented through electronic government. Mandatory information is disseminated seamlessly through websites, social media, and WhatsApp groups. The bureaucratic structure of the Public Information and Documentation Officer (PPID) in Kraton Village is well-defined, although there is a significant dependence on a few individuals. There is a need for clearer and more systematic Standard Operational Procedures (SOPs) in managing information. From the perspective of Collaborative Governance in KIP, Kraton Village showcases remarkable advancements in transitioning to electronic governance despite limited resources. The design of institutions and the collaborative processes between the village government and the community are focal points. Facilitative leadership from the village government is essential in fostering an environment that supports information transparency. This research underscores the paramount importance of collaborative governance in the implementation of public information transparency through electronic government. It highlights the pressing necessity for clear SOPs and systematic information management to significantly enhance governance quality and community engagement in Kraton Village. The study offers a new perspective on implementing e-government and KIP in rural settings, illustrating how technological adaptation and collaboration can effectively address geographical and resource limitations. These findings are not just relevant, but crucial for other village governments encountering similar circumstances, providing invaluable insights for the design and execution of effective e-Government strategies.
The Community is Participating in The Independent Neighborhood Program for Economic Improvement in Banjarbaru City Anjani, Anjani; Purboningsih, Dewi; Tjhia, Adellya Novelyn; Herawati, Lilis; Qosid, Nas
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.10851

Abstract

Improving the community's economy is an achievement and one of the government's successful efforts in implementing development. Neighborhood associations have a role in enhancing the community's economy, so the role of Neighborhood Associations is vital in regional development. Communities are empowered because community members work together to improve development through their participation. Therefore, the Banjarbaru City Government, through the independent neighborhood program, provides space for the community to participate in economic empowerment. The policy is contained in the Banjarbaru City Regional Government's Medium-Term Development Plan 2021-2026. One of the objectives of the Independent Neighborhood Program is to build micro, small, and medium enterprises at the neighborhood level to grow Banjarbaru's micro, small, and medium enterprises. Funding assistance in the Independent Neighborhood program amounted to seventy-five million rupiah (Rp. 75,000,000) for each neighborhood association. This policy has been running since 2022 by providing business capital funding assistance to citizens of Banjarbaru City with a selection system for each sub-district to get a quota of three POKMAS (community groups). The research conducted used a qualitative approach. The research location was in Banjarbaru City. The data was collected through structured interviews, observations, and document studies published by the Banjarbaru City government. The conclusion is that the independent neighborhood program is one of the efforts of the Banjarbaru city government to mobilize and empower the community's economy through development activities. The program's goal is to improve the welfare of community groups and make the community more independent in their economy and able to contribute to development activities in their area. Community participation in this program is essential; most community groups are still at the implementation stage and can not be used for development activities. The program's success is that all stakeholders actively participate in the independent neighborhood program
Collaborative Governance in the Electronic Road Pricing Implementation Plan in Jakarta Annisa, Izzah; Sampurna, Agung Firman
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.10898

Abstract

The proliferation of private vehicle ownership and the associated increase in traffic volume hasprompted the government to introduce an Electronic Road Pricing (ERP) policy to managecongestion and mitigate air pollution in the Special Region of Jakarta (DKI). This study seeks todelve into the application of collaborative governance in the Jakarta ERP policy's execution bygiving prominence to the historical aspects of problem identification, planning review, systemcontext study, dynamic elaboration, collaborative actions, and resulting outcomes, to fulfill thegovernment's objectives for the ERP plan. The research methodology employs a literature reviewand case study, qualitative descriptive methods, and secondary data. The findings reveal acollaborative governance process within the Jakarta ERP policy's implementation, particularlyconcerning system context, collaborative governance regime, collaborative dynamics,collaborative actions, and their associated outcomes. Moreover, based on the study's findings, theDKI Provincial Government is urged to sustain the engagement of community and privatestakeholders in formulating draft regional regulations about electronic traffic control and toenhance the management and governance of transportation infrastructure in Jakarta, all aimedat guaranteeing the inclusiveness, effectiveness, quality, and acceptance of this policy up until itsfuture execution.
Implementation of the Policy for Strengthening the Character Education of Formal Education Students in Bombana Regency Ernawati, Ernawati; Asrun Azis R, Laode; Mulku Zahari, Ahmad Farouq; Azhari, Azhari; Firdaus, Firdaus
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.10903

Abstract

Character education is the key to improving student achievement. The achievements of students can make a name for themselves and increase the prestige of the school. However, currently there are still many problems with students that can tarnish the name of the school, family and student's future. Therefore, character education policies are really needed to shape students' character and behavior so that they can become high-achieving and well-behaved people. This research aims to determine the description of character education policy practices at North Poleang 20 Junior High School. This research uses a qualitative approach with a descriptive type where data is obtained from interviews, observations and collecting supporting documents. The results of this research show that character education policies are implemented by involving the roles of parents, teachers, students and the surrounding environment. This policy has a positive impact on student awareness and behavior even though there are still obstacles faced regarding the involvement of students' parents in understanding character education.
Implementation Of E-Procurement Agreement Between Indonesian and Malaysia Nur assyafaah, Nur assyafaah; Dompak, Timbul
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11008

Abstract

This research compares e-procurement applications in Indonesia and Malaysia, which are the applications of e-procurement as a renewal of the goods/services procurement system. Malaysia and Indonesia have implemented e-procurement, and the presence of corrupt practices has made both countries focus on increasing transparency. The number of procurement transactions in Indonesia increased significantly from 2008 to 2017, with total spending reaching more than 1000 trillion Rupiah in 2020. The number of online e-procurement transactions in Malaysia has decreased from 2014-2015, with an overall decrease in transactions from 1,577,740 to 1,540,314. The results showed that Malaysia and Indonesia conducted Peer Exchange activities to exchange experiences and knowledge about Ecolabeling and GPP. Green procurement can use e-procurement as one of the methods to ensure transparency and efficiency in the procurement process. E-procurement can help control inventory, reduce costs, and improve agreement conformity with suppliers. Therefore, the author would like to compare the implementation of the system in Indonesia and Malaysia in terms of the procurement of goods/services.
Transformasi Digital dalam Pelayanan Publik pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Aceh Tengah Astinayanti, Astinayanti; Aisyah, Siti; Khairani, Cut
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.11019

Abstract

The problem addressed in this research is the insufficient provision of supportive infrastructure for digital transformation. Similarly, the human resources aspect, both in terms of quantity and quality regarding the mastery of information technology, will impact the quality of services provided to the public. The research conducted at the Central Aceh Investment and Integrated One-Stop Service Office (DPMPTSP) has three objectives: 1) Analyzing the quality of service in digital transformation from the aspects of tangibles, reliability, responsiveness, assurance, and empathy. 2) Analyzing digital transformation in public services from the aspects of cataloging, transactions, horizontal, and vertical integration. 3) Analyzing obstacles and efforts made to accelerate digital transformation. The research method is qualitative, with informant selection through purposive sampling. The results show that public services, except for the tangibles aspect, are considered good in terms of reliability, responsiveness, assurance, and empathy. However, the facilities and infrastructure at DPMPTSP still need attention because most of them are inadequate for use in online licensing services. Furthermore, the digital transformation process, in terms of horizontal integration, has not been implemented at all, as local applications still stand alone and are not integrated with the Online Single Submission (OSS) application. Meanwhile, the obstacle encountered in implementing digital transformation is the inadequate budget for the digital transformation process. Efforts to accelerate the digital transformation process include preparing resources proficient in technology, preparing facilities and infrastructure, and conducting public awareness campaigns.
Application of Integrated Dynamic Archival Information System (SRIKANDI) in Supporting Good Governance at the Office of Education and Culture of Mojokerto City Firmansyah, Oktavia Maharani Yuli; Hariyono, Catrina Agustin; Puspasari, Durinda
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.11021

Abstract

The government has utilized technology to improve efficiency, effectiveness, and transparency in public administration in the era of rapid advances in communication and information technology. This study aims to analyze the application of the Integrated Dynamic Archive Information System Application (SRIKANDI) in supporting Good Governance at the Mojokerto City Education and Culture Office. The research method used is descriptive with a qualitative approach, with data sources comprising primary and secondary data obtained through purposive sampling. Data collection methods include interviews and documentation, with data analysis techniques employing the Miles and Huberman model. Data validity testing is conducted using source triangulation. The results showed that the SRIKANDI application made a significant contribution in improving the efficiency, effectiveness and timeliness of correspondence administration. Features such as automatic logging, structured disposition, and digital signatures enhance transparency and accountability, while flexible access supports increased productivity. Despite technical challenges such as digital errors and network disruptions, the app's positive impact in realizing a paperless office and online correspondence is highly visible. Therefore, it is recommended to continue conducting training and socialization to optimize understanding and use of this application, as well as making technical improvements to overcome existing obstacles for better administrative performance.

Page 23 of 27 | Total Record : 265

 21   22   23   24   25 

Filter by Year

2015 2025


Reset
Filter By Issues
All Issue Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 11 No. 1 (2025): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 9 No. 2 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 9 No. 1 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol 9 No 1 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol 8 No 2 (2022): Jurnal Penelitian Administrasi Publik (JPAP) Vol 8 No 1 (2022): Jurnal Penelitian Administrasi Publik (JPAP) Vol 7 No 2 (2021): Jurnal Penelitian Administrasi Publik (JPAP) Vol 7 No 1 (2021): Jurnal Penelitian Administrasi Publik (JPAP) Vol 6 No 1 (2020): Maret 2020 Vol 6 No 2 (2020): JPAP Jurnal Penelitian Administrasi Publik Vol 5 No 2 (2019): Jurnal Penelitian Administrasi Publik (JPAP) Vol 5 No 1 (2019): Jurnal Penelitian Administrasi Publik (JPAP) Vol 4 No 2 (2018): Jurnal Penelitian Administrasi Publik (JPAP) Vol 4 No 1 (2018) Vol 3 No 2 (2017) Vol 3 No 1 (2017) Vol 2 No 02 (2016) Vol 2 No 01 (2016) Vol 1 No 02 (2015) Vol 1 No 01 (2015) More Issue