cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota surabaya,
Jawa timur
INDONESIA
JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal)
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 24601586     EISSN : 24601586     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Kebijakan publik, manajemen publik, otonomi daerah.
Arjuna Subject : -
Articles 265 Documents
 22   23   24   25   26 
Policy Conflict Framework: Analisis Konflik Pembangunan Wisata Alam Alaska di Kota Batu Saputra, Yoga Aldi
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11174

Abstract

The emergence of a decision in the form of public policy is very prone to conflict. This can be caused by many factors such as target groups who do not need or benefit from policies, target groups are not aware of the benefits they receive, or even target groups reject policies because they are not supporters of policy implementers. Policy conflicts have to do with issues related to a large number of interests in the process of determining and enforcing policies. Conflicts in tourism involve many stakeholders with diverse values and complex interaction dynamics, both between local communities and the government, between local communities and tourists, between companies and the government, and between local communities and tourism companies. The phenomenon of conflict occurs in the development of Kasinan pedestal nature tourism or known as Alaska tourism located in Pesanggrahan Village, Batu District, Batu City. Through the perspective of the policy conflict framework, it can be analyzed related to the nature of conflict from the groups involved, the intensity of conflict, the causes of conflict in terms of context and process, and feedback consisting of output and outcome.
Achieving Educational Equity in Luwu Regency: An Evaluation of the Indonesia Pintar Program Policy Anto, Anto; Mappasere, Fatmawati A.; Mustari, Nuryanti
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.11520

Abstract

The poverty rate in the Luwu district is relatively low, but the dropout rate in the region is still high. This is partly due to the high cost of education. In this area, the government initiated the Smart Indonesia Program and the Smart Indonesia Card (KIP) to provide educational cash assistance to all students meeting the specified requirements. This study aims to evaluate the implementation of the Smart Indonesia Program (PIP) at SDN 494 Pongko, Luwu Regency, focusing on educational equity, readiness, implementation, and utilization of the program. The research method is descriptive and qualitative, with data collection through in-depth interviews, observation, and documentation studies. The results show that the implementation of PIP at SDN 494 Pongko has been run by the established policy objectives and provided tangible benefits for parents and students receiving assistance. However, efficiency issues such as delays in fund disbursement need to be improved. There are inequalities in the distribution of aid caused by incomplete documentation. In conclusion, although the Smart Indonesia Program has contributed positively to increasing student participation and reducing the economic burden on parents, there is still a need for continuous evaluation and improvement to ensure better educational equity in Luwu District.
Improving Public Sector Service Quality, Public Trust, And Responding To Change In The Public Sector Through Marketing Strategies : A Systematic Literature Review: Improving Public Sector Service Quality, Public Trust, And Responding To Change In The Public Sector Through Marketing Strategies : A Systematic Literature Review Umpain, Siti Hatijah; Herachwati, Nuri; Faruq, M.
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.11531

Abstract

In the public sector's modernization process, advances in ICTs play a pivotal role. The government's ability to succeed during times of change hinges on providing high-quality services and maintaining public trust. Effective marketing strategies and IT implementation can significantly enhance the efficiency, accessibility, and public perception of public services. Through a Systematic Literature Review (SLR), this study investigates the literature on marketing strategies, governance, public services, trust, and organizational change in the public sector. 10 articles identified through Publish or Perish met the research criteria and provided thematic and quantitative analyzes to substantiate the findings. This review underscores the potent role of information technology and persuasive marketing in enhancing service quality and bolstering public trust. The data collected reveals that governments employ technological innovations to improve services and overcome challenges. Coordinating IT and marketing strategies in the public sector improves service quality, builds public trust, and increases flexibility. Creating effective marketing plans and maximizing IT spending can significantly enhance operational effectiveness, build a positive public service reputation, and ultimately lead to increased public confidence and adaptability. Keywords: Service Quality, Public Trust, Response to Change, Public Sector, Marketing Strategies
Analysis of the Role of Communication to Improve the Productivity and Efficiency of Employee Performance at the Mojokerto City Education and Culture Office Firmansyah, Oktavia Maharani Yuli; Hariyono, Catrina Agustin; Novitaningrum, Rifda Lutfi; Buono, Yuliantoro Wahyu Tirto; Wulandari, Ruri Nurul Aeni; Puspasari, Durinta
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11548

Abstract

This research is motivated by the importance of communication as a basis in the world of work, which plays a vital role in achieving individual and organizational goals. The inability to communicate effectively can hinder organizational performance, causing coordination difficulties, misunderstandings between colleagues, and decreased productivity. This research uses a descriptive method with a qualitative approach. The primary and secondary data used were obtained through purposive sampling. Observation and interview techniques were used to collect data, while data analysis was conducted using the Miles and Huberman model. The results and discussion here convey that by using the SPAN LAPOR application and the results of interviews with employees armed with this application, communication can run effectively between reporters and officials, making communication easier.
Collaborative Governance in the Development of Religious Tourism in Blitar City Putri, Helma Sofyta; Maharani, Wydha Mustika; Lailin, Ulva Roifatul
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.11580

Abstract

The tourism sector is one of the economic potentials that must be continuously developed, including in Blitar City which has religious tourism such as Bung Karno's Tomb and the Ar-rahman Mosque. However, several infrastructure and facility problems have arisen, such as the parking of tourism buses on the side of the road which causes congestion around the Ar-Rahman Mosque, and damaged visitor seats at the Bung Karno Tomb. Based on Blitar City Regional Regulation Number 12 of 2011 concerning the 2011-2030 Regional Spatial Plan of Blitar City, Article 57 paragraph 1 states that cultural tourism areas must be managed properly. This study aims to discover the collaboration process in developing religious tourism in Blitar City by using the Ansell and Gash (2008) model approach as the analysis knife. Qualitative methods were used in this study by conducting observations, interviews, and documentation with stakeholders at the Blitar City Culture and Tourism Office, Bung Karno's Tomb, and the Ar-Rahman Mosque. The results showed that collaboration in developing religious tourism involving the government, private sector, and local communities is very important. However, the collaboration process has not been fully by the principles of collaborative governance, especially in building trust and mutual understanding with the management of the Ar-Rahman Mosque. Other collaboration processes, such as face-to-face dialogue and commitment have started to run by producing socialization activities to increase tourism and halal certification program campaigns.
Enhancing Public Service Efficiency through Agile Governance: A Case Study in Surabaya Kristina, Irene Yuma; Tamrin, M. Husni; Pancasilawan, Ramadhan
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11720

Abstract

This research aims to analyze the application of Agile Governance principles in the Pakis Subdistrict Office, Surabaya City in order to improve the quality of public services at the Surabaya City Population and Civil Registration Service. The proposition of this research is that implementing Agile Governance can increase efficiency and public satisfaction with public services. The research method used is a case study with a qualitative descriptive approach. The research results show that the application of Agile Governance principles, such as Good Enough Governance, Human Focused, Based on Quick Wins, and Simple Design and Continuous Refinement, has been quite effective in providing fast and efficient services to the community. However, the main findings reveal that the application of the Human Focused dimension is not optimal. The existing public complaint space does not always receive an adequate response, so it does not fully meet community expectations.
Public Sector Digital Transformation: Analysis of Digital Literacy of Government Apparatus in Kepatihan Village, Menganti District, Gresik Regency Iswanto, Denny; Miskan, Miskan; Elani Putri Zohandy, Devina; Siti Solikha, Wahyu
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11732

Abstract

Digital transformation in the public sector is a strategic step to improve public service efficiency, transparency, and quality. However, the success of this transformation is highly dependent on the level of digital literacy of government officials as implementers of digital policies and programs. This study aims to analyze the digital literacy of government officials in Kepatihan Village, Menganti Subdistrict, Gresik Regency, in the context of public sector digital transformation. The research method used is descriptive qualitative with a case study approach. Data were collected through in-depth interviews, observation, and analysis of related documents. The research participants consisted of government officials from Kepatihan Village who were directly involved in implementing digital technology in public services. The results showed that the level of digital literacy of Kepatihan Village government officials varied, with most officials demonstrating a basic understanding of digital technology, but still limited in advanced technical capabilities and practical applications. Factors such as age, education, and work experience influence this level of digital literacy. In addition, the study found infrastructure constraints and technical support that still need to be improved to smooth the digital transformation process. This research provides recommendations to improve the digital literacy of government officials through continuous training and mentoring, as well as strengthening information technology infrastructure. Thus, it is expected that the digital transformation of the public sector in Kepatihan Village can run more effectively and provide maximum benefits to the community.
Effectiveness of the Child Violence Prevention Program by the Women's Empowerment, Child Protection, and Family Planning Service (DP3AKB) in Bojonegoro Regency Rupiarsieh, Rupiarsieh; Musta'ana, Musta'ana
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11772

Abstract

At the global level, violence against children remains a critical problem that continues to develop each year. Even though Indonesia has regulations governing policies to protect children's rights, the implementation and effectiveness of these regulations are still plagued by numerous gaps and challenges. This study aims to analyze the effectiveness of the child violence prevention program carried out by the Women's Empowerment, Child Protection, and Family Planning Service (DP3AKB) (Indonesian: Dinas Pemberdayaan Perempuan, Perlindungan Anak, dan Keluarga Berencana) in Bojonegoro Regency. This study employs a qualitative research method. Primary data sources, such as interviews and observations, are data collection techniques, while documentation studies serve as secondary data sources. Purposive sampling, which involves establishing criteria, is the technique for identifying informants. We conduct data analysis using interactive data analysis techniques and ensure data validity through source triangulation. The study's results reveal three key indicators that impact the effectiveness of child violence prevention in Bojonegoro Regency: goal achievement, integration, and adaptation. These indicators suggest that the effectiveness of child violence prevention in the region has not been able to meet its objectives due to the annual fluctuations in violence against children. Further research recommendations are that other researchers can analyze collaboration between stakeholders related to the prevention of child violence so that they can produce research with a broader scope.
Effectiveness of Implementing the TukuoYuk Platform in the Development of the MSME Sector in Sidoarjo Regency Hidayahtullah, Ananda Putri; Mursyidah, Lailul
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11778

Abstract

The COVID-19 pandemic caused Indonesia to experience a crisis that had a broad impact and forced all levels of society to switch to the digital world. This encourages MSMEs as business actors to rise from the economic downturn by taking advantage of current technological developments. The Sidoarjo Regency Government is taking steps to develop MSMEs through an application that utilizes information technology called TukuoYuk. The TukuoYuk application is an online platform encouraging MSME players to perform promotions more intensively. This research aims to describe and analyze the application of the TukuoYuk platform in developing MSMEs in Sidoarjo Regency. This research uses a qualitative descriptive approach with data collection techniques through interviews, observation, and documentation. The data analysis technique in this research uses an interactive analysis model by Miles and Huberman, consisting of four components: data collection, data reduction, data presentation, and concluding. This research shows that the implementation of the TukuoYuk platform in Sidoarjo Regency is seen from five indicators. First, understanding the platform program still needs to be improved. Second, the platform's targeting accuracy could be more optimal because of clear procedures. Third, the platform's punctuality has yet to be yet to be achieved due to the absence of clear SOPs. Fourth, due to a lack of design, the platform's objectives have yet to be achieved optimally. Fifth, fundamental changes to the platform are still limited.
Local Open Government: Key Issues in Scotland, United Kingdom Afandi, Syed Agung; Afandi, Muslim; Erdayani, Rizki
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11788

Abstract

This study aims to analyze key issues of Scotland's open government. Scotland is a member of the Open Government Partnership (OGP) selected for the Local Government Pilot Program. Qualitative approaches and bibliometric analysis methods were used in this study. The data used were obtained from the Google Scholar database through Publish or Perish with four keywords: “Scotland information access”, “Scotland transparency”, “Scotland participation”, and “Scotland collaboration”. Data selection used Mendeley, while the bibliometric map was obtained using VOSviewer. The findings of this study indicate that open government in Scotland has been able to attract public attention. There are 168 relevant articles, 130 topics, and 20 topic clusters. The main focus topics are: participation, collaboration, development, politics, community, young people, gender, justice, transparency, and freedom of information. Meanwhile, the latest and potential topics include: e-participation, inequality, local authority, infrastructure, gender, capacity, culture, inclusion, Islamophobia, power, network, digital collaboration, elite, and public art. Scotland is currently focused on five open government commitments, including: fiscal openness and transparency; health service development, design, and improvement; empowering government through open data; building stakeholder networks on climate change policy; and supporting participation.

Page 24 of 27 | Total Record : 265

 22   23   24   25   26 

Filter by Year

2015 2025


Reset
Filter By Issues
All Issue Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 11 No. 1 (2025): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 9 No. 2 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 9 No. 1 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol 9 No 1 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol 8 No 2 (2022): Jurnal Penelitian Administrasi Publik (JPAP) Vol 8 No 1 (2022): Jurnal Penelitian Administrasi Publik (JPAP) Vol 7 No 2 (2021): Jurnal Penelitian Administrasi Publik (JPAP) Vol 7 No 1 (2021): Jurnal Penelitian Administrasi Publik (JPAP) Vol 6 No 1 (2020): Maret 2020 Vol 6 No 2 (2020): JPAP Jurnal Penelitian Administrasi Publik Vol 5 No 2 (2019): Jurnal Penelitian Administrasi Publik (JPAP) Vol 5 No 1 (2019): Jurnal Penelitian Administrasi Publik (JPAP) Vol 4 No 2 (2018): Jurnal Penelitian Administrasi Publik (JPAP) Vol 4 No 1 (2018) Vol 3 No 2 (2017) Vol 3 No 1 (2017) Vol 2 No 02 (2016) Vol 2 No 01 (2016) Vol 1 No 02 (2015) Vol 1 No 01 (2015) More Issue