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INDONESIA
REZ PUBLICA
Published by Universitas Halu Oleo
ISSN : 2460058X     EISSN : -     DOI : -
Core Subject : Social,
Rez Publica sebagai jurnal yang diterbitkan oleh jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas Halu Oleo mempublikasikan berbagai karya tulis ilmiah berupa hasil penelitian sebagai penunjang bagi segenap civitas akademika dalam pengembangan ilmu pengetahuan khususnya ilmu sosial. Hasil penelitian yang di publikasikan di fokuskan pada kajian ilmu administrasi negara (publik), manajemen dan kebijakan publik, politik dan pemerintahan, hubungan internasional, community development, serta kajian ilmu sosial yang secara umum mengarah pada pengembangan ilmu administrasi publik.
Arjuna Subject : -
Articles 228 Documents
DISIPLIN PEGAWAI DALAM MEMBERIKAN PELAYANAN PADA KANTOR SAMSAT KOTA KENDARI Arie R, Meylinda; Justawan, Justawan; Darpin, Darpin
REZ PUBLICA Vol 5, No 3 (2019): September-November
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v5i3.11062

Abstract

The purpose of this research is to know the discipline of the employee in giving service at One Roof System office Kendari city. The population in this research is all employee in Region Technical Implement Unit office of One Roof System Kendari city, there are 40 peoples. Consider the amount of relative population is little only 40 peoples, therefore the technique to get a sample is using sampling total method that determines the population directly as the respondent of research. Besides determining respondent, the writer determines informant also as a comparison that is  The Head Of Region Technical Implement Unit office of One Roof System Kendari city and The Head Of Subdivision Of Administrative Affair Region Technical Implement Unit office of One Roof System Kendari city. The result of this research is showing discipline of an employee at Region Technical Implement Unit of One Roof System Kendari city is quite good, in other words, there are many employees are discipline less in his or her occupation.  Besides, application of discipline to increase the service at Region Technical Implement Unit of One Roof System Kendari city, consider that is not good based on reaction of respondent towards five indicators such as simplicity, openness, clarity, certainty and time accuracy, then it can be said the purpose of organization is less to reach its purpose if discipline in giving service is not satisfied. Because by high discipline can make the performance of an employee is good more. 
TANGGUNG JAWAB PENYIDIK DALAM HAL ERROR IN PERSONA Dagani, Gamlan
REZ PUBLICA Vol 5, No 3 (2019): September-November
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v5i3.11447

Abstract

The writer uses library research methodology, therefore, using secondary data as the main source of the data. The issues raised in this study are basically derived from the point of view of the National Police Investigator as a law enforcement officer, what is the responsibility of the National Police investigator according to the law in the event of an error in arresting and detaining people or Error In Persona due to the negligence of the National Police investigator in carrying out his duties and obligations. The answer for the above question can be found in Indonesian criminal procedure law as regulated in Act Number.81 of 1981 concerning the Criminal Procedure Code as well as regulations relating to other criminal procedure laws such as Law Number. 2 of 2002 concerning the Republic of Indonesia National Police and the Professional Code of Ethics of the Republic of Indonesia National Police and so on. Based on the provisions mentioned above, for police investigators, the legal responsibility upon  them is in accordance with the Professional Code of Ethics of the Indonesian National Police which expressly sanctions its members who commit violations due to negligence in carrying out their duties so as to cause harm to victims of error in persona
KEPUASAN PASIEN TERHADAP KUALITAS PELAYANAN BPJS PADA RUMAH SAKIT DEWI SARTIKA KOTA KENDARI Muh. Elwan, La Ode
REZ PUBLICA Vol 5, No 4 (2019): December-February
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v5i4.12323

Abstract

The purpose of this study was to determine patient satisfaction with BPJS service quality at Dewi Sartika General Hospital, Kendari City. The method used in this research is descriptive using a qualitative approach.The results showed that patient satisfaction with BPJS service quality at Dewi Sartika General Hospital, Kendari City was quite good. From the results of the study, it was concluded that patient satisfaction with BPJS service quality at the Dewi Sartika General Hospital in Kendari City was quite good and fulfilled expectations by showing the dimensions of service quality, where patient satisfaction is seen from service quality indicators. If the quality of the service is good and good enough then the patient will feel satisfied with the service provided. 
Implementasi Program Pembangunan Infrastruktur Di Desa Paku Kecamatan Morosi Kabupaten Konawe Pebrianto, Pebrianto; Darpin, Darpin; Elwan, La Ode Muhammad
REZ PUBLICA Vol 6, No 3 (2020): September-November
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v6i3.16059

Abstract

This study aims to determine the implementation of infrastructure development programs in Paku Village, Morosi District, Konawe Regency. as well as to find out the inhibiting factors for infrastructure development in Paku Village, Morosi District, Konawe Regency. This research design is a qualitative descriptive study. To answer the problems in this research, a qualitative descriptive analysis was used. The results of this study illustrate that; 1) The condition of a number of roads in Paku Village, Morosi District, Konawe Regency, until now, almost the entire road from the border of Paku Village is still untouched by the names of asphalt, vaping and so on, the conditions have not changed, still cobbled roads mixed with clay. This can hamper the process of selling natural products in Paku Village and the bad impact can be felt by the community, especially during the rainy season when the freight car cannot operate and 2) that the health facilities in Paku Village are currently inadequate until now, especially puskesmas facilities. According to the author's observations while at the research location that until now the health facility infrastructure has not changed, it can be seen from the number of people who still have to go to the sub-district with a distance of approximately 5 km to get health services.
Kualitas Pelayanan Perusahaan Daerah Air Minum (PDAM) Kabupaten Bombana Pratama, Santi Sistra; Kambolong, Makmur; Taufik, Taufik
REZ PUBLICA Vol 6, No 4 (2020): Desember-Februari
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v6i4.16693

Abstract

The purpose of this study is to determine and describe the service quality of Bombana Regional Water Company, state-owned company that facilitates and meets the needs of clean water for Bombana regency community. The problems of this research are 1) Water Pipe Channels that minimize water flow outflow and poor water quality due to brown and sandy, 2) lack of responsiveness of PDAM in overcoming problems, 3) PDAM lack social networking and social media that match the lack of information that customers get. This research uses qualitative method with descriptive approach. Indicators in public service are Tangibles, Reability, Responsiveness, Assurance, and Emphaty. The result of this research is that Regional Water Company Bombana Regency still needs to be improved in terms of things and services, facilities and infrastructure that are still available and services that are still less satisfactory in the service.
Penerapan Prinsip Transparansi Dalam Pelayanan Publik (Studi Pada Dinas Kependudukan Dan Pencatatan Sipil Kota Kendari) Alimudin, Alimudin; Jopang, Jopang; Aminuddin, Aminuddin
REZ PUBLICA Vol 6, No 4 (2020): Desember-Februari
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v6i4.16707

Abstract

This study aims to describe the implementation of the principle of transparency in public services at the Department of Population and Civil Registration of Kendari City. The method used in this research is a descriptive qualitative method by means of observation, interviews and documentation. The results of this study indicate that the application of the principle of transparency in public services at the Kendari City Population and Civil Registry Service is generally good which includes 5 indicators, namely procedures, officers or authorized officials, service promises, reliability, and responsiveness. although there are still 3 indicators that are missing. satisfying namely belief, empathy, and tangibility. In addition, public services at the Kendari City Population and Civil Registration Service are still not optimal, especially the problem of timeliness.
IMPLEMENTASI PROGRAM KELOMPOK USAHA BERSAMA (KUBE) DI DESA GUNUNG JAYA KECAMATAN DANGIA KABUPATEN KOLAKA TIMUR Sari, Diana; Gunawan, Gunawan; Manguntara, La
REZ PUBLICA Vol 6, No 1 (2020): March - May
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v6i1.13539

Abstract

This research is descriptive qualitative research, with six informants in this study. Data collection techniques are direct observation and direct interviews. The data analysis used Data Reduction, Data Presentation, Draw Conclusions.The results of this study indicate that the KUBE Program is one of the Social Service strategies to empower poor families to increase their family income through business management. The implementation of the joint business group (KUBE) program in Gunung Jaya village can be seen in terms of the implementation of goals and objectives, training and assistance, financing and business management. Where in the implementation of the Joint Business Group program implementation in Gunung Jaya Village is less effective. This can be seen from the existence of several indicators of program implementation that are not running as it should, such as assistance, financing while in terms of objectives and targets and business management has been running effectively. 
KUALITAS PELAYANAN TRANSPORTASI LAUT DALAM UPAYA MENINGKATKAN KEPUASAN PENGGUNA JASA LAYANAN PENYEBERANGAN TOROBULU-TAMPO (STUDY PADA PELABUHAN FERRY TOROBULU) Muis, Amalia; Banga, Wempy; Liwaul, Liwaul
REZ PUBLICA Vol 6, No 1 (2020): March - May
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v6i1.13556

Abstract

This type of research is to use a qualitative descriptive approach. Data collection techniques carried out with library research, field studies, include: Interviews, Observation, and documentation.  The results showed that the Quality of Service to the Satisfaction of Sea Transportation Service Users at the Torobulu Ferry Port was measured from the four indicators of service quality, namely simplicity, clarity and certainty, as well as the economic and equitable fairness provided by the officers from which the indicators were quite good but the simplicity indicators at the ASDP counters as well as indicators of clarity and certainty to the accuracy of the ship's trip schedule still need to be improved so that the quality provided can give satisfaction to service users as measured through the three indicators in order to create a sense of expectation that is not yet effective and needs to be optimized, visiting people back quite well, and recommend the torobulu ferry port services that still need to be optimized.
OPTIMALISASI PEMUNGUTAN RETRIBUSI PARKIR DALAM MENINGKATKAN PENDAPATAN ASLI DAERAH (STUDI PADA BADAN PENGELOLA PAJAK DAN RETRIBUSI DAERAH KOTA KENDARI) Insani, Nurul; Mustakim, Mustakim; Sartono, Sartono
REZ PUBLICA Vol 6, No 2 (2020): Juny-August
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v6i2.13585

Abstract

The purpose of this study is to find out how to Optimize Parking Levy Collection in Increasing Local Revenue and To Know What Factors Affect Parking Levy Collection. Data collection techniques using observation, interviews and documentation. The number of informants in this study was 5 people. The results of the study explained that the Optimization of Parking Levy Collection in Increasing Local Revenue is quite good, In the collection of parking fees the Kendari City Regional Tax and Retribution Management Agency (BP2RD) of Kendari City has tried to carry out its duties, especially in achieving parking targets, even though it still encounters several obstacles in implementation of parking levies collection.
Peran Kepemimpinan Kepala Sekolah Dalam Meningkatkan Kinerja Guru Pada Sd Negeri 3 Towea Kecamatan Towea Kabupaten Muna Nafwati, Nafwati; Batara, Suriyani Bunga; Nurjannah, Nurjannah
REZ PUBLICA Vol 6, No 2 (2020): Juny-August
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v6i2.15872

Abstract

The purpose of this study was to determine the Principal's Leadership Role in Improving Teacher Performance in Towea 3 Primary School Towea District Muna District. The method used in this research is descriptive qualitative method. The informants in this study were all teachers / staff of Towea 3 Primary School, totaling 6 people as respondents. In addition, 1 informant was used, namely the School Principal. Data collection techniques using field observations, interviews, and documentation. The results showed that the role of principal leadership in improving teacher performance at SD Negeri 3 Towea can be assessed from three indicators, namely the role as interpersonal, information, and decision making. The role of the principal's leadership as interpersonal can be concluded by several indicators, namely as a symbol of the organization (figurehead), as a leader (leader) and as a liaison (liasion). The leadership role of the principal as informational is said to be good. This can be seen as the role of monitor and spokesperson where the principal disseminates information to teachers at SD Negeri 3 Towea. The role of the principal as a decision-making is said to be still not optimal in this case as the role of entrepreneur where the principal makes decisions by involving teachers and there is no assertiveness. As a negotiator's role (negotiation), it is said to be maximal, where the principal always negotiates with other organizations.

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