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OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Published by Universitas Mercu Buana
ISSN : 2085429     EISSN : 26545799     DOI : 10.22441/oe
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Quality Engineering, Productivity Improvement, Logistic & Distribution, Supply Chain Management, Performance Management & Improvement System, Modelling, Operations Management, Optimization, Green Manufacturing.
Arjuna Subject : -
Articles 317 Documents
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PENERAPAN SISTEM VALUE STREAM MAPPING UNTUK PENINGKATAN HASIL PRODUKSI SPAREPART SEPEDA MOTOR MAINSTAND 2SD Maulana Fajrian
Operations Excellence: Journal of Applied Industrial Engineering Vol 10, No 3, (2018): OE November 2018
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v10.3.2018.005

Abstract

Consumers of two-wheeled vehicles in Indonesia continue to increase every year. This encourages manufacturers of two-wheeled vehicles to meet consumer needs by making vehicles in a timely manner. The biggest problem in two-wheel manufacturing companies is mainly the amount of delivery delay with a percentage of 67 percent originating from the line welding robot so that shipments to customers are not met. The purpose of this study is to improve production by applying the value stream mapping system. In the initial stage, cycle time, transportation time and lead time are analyzed. Next is the identification of waste that occurs on the Mainstand 2SD line for improvement using relayout.  After improvement, relayout lead time fell from 12 days to 6 days or down 50 percent. After improvement, production results have not reached the target with an average of 22.18 parts per hour while the target of 24 parts per hour is equivalent to the average yield of 7220.60 parts per month while the target is 8184 parts per month which means achieving the target of 94 percent.
PERBAIKAN MANAJEMEN PERGUDANGAN DI PERUSAHAAN PENERBANGAN NASIONAL MENGGUNAKAN METODE FAILURE MODE AND EFFECT ANALYSIS Jhonny P. Simbolon; Sawarni Hasibuan
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 3, (2017): OE November 2017
Publisher : Universitas Mercu Buana

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Abstract

The warehouse is one part of the supply chain that plays an important role in PT. Garuda Maintenance Facility (GMF), because the warehouse stores the components of the material used for aircraft maintenance activities. However, a number of problems in the warehouse caused the process in the warehouse to be less than optimal. The purpose of this study was to analyze the potential for improvement of warehousing management at PT. GMF. In the early stages, fishbone diagrams are used to identify the main causes of problems that occur in PT. GMF is related to five factors, namely the labor factor (man), method (method), material, machine (equipment), and environment. Furthermore, a failure mode and effect analysis (FMEA) approach is implemented to get priority improvements. The results of the analysis found that the use of wireless technology, the application of capacity check functions and monitoring and training functions are needed to improve warehousing management at PT. Garuda Maintenance Facility.
UPAYA MIMINIMASI WASTE PADA LINI PROSES PRODUKSI KERTAS MEMO PUTAR MENGGUNAKAN VALUE STREAM MAPPING (VSM) I Gede Marendra
Operations Excellence: Journal of Applied Industrial Engineering Vol 10, No 1, (2018): OE Maret 2018
Publisher : Universitas Mercu Buana

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Abstract

The manufacturing industry has an important role in improving the economy of Indonesia. PT. Indah Kiat Pulp & Paper Tbk. is one of the manufacturing industry that wants to increase its efforts to make improvements in the production process scrap products with the aim to decrease lead time and minimize waste production with lean manufacturing methods. Lead time is happening right now on average for 20.6 days which exceed management's target of 14 days. This research was conducted in order lead time and waste that occur can be known so that it can be anticipated, and can increase profitability and maintain customer satisfaction memo for PT. Indah Kiat Pulp & Paper Tbk. Lean manufacturing methods used in this study with value stream mapping tool on scrap products. Value stream mapping is done by describing the current stream mapping, identification and repair of waste, then describe the future stream mapping to then simulation output calculation of the amount of production leadtime latest results. The results showed that the lead time is reduced scrap production process 10.49 days and waste that occurs can be minimized so that the yield of production output within 20 working days at 438 rim. The implication level of customer satisfaction will increase because the product ordered is not delayed and the target company also achieved.
Perbaikan fasilitas kerja dengan pendekatan ergonomi di UD. Kelapa Kering Bagian Pengamplasan Sartono Sartono
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 3, (2019): OE November 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v11.3.2019.039

Abstract

UD. Kelapa Kering merupakan salah satu IKM perusahaan home industry yang berada di wilayah sentra industri Klaten, produk yang dibuat merupakan pesanan dari pihak konsumen, seperti kerajinan-kerajinan tangan  yang terbuat dari bahan dasar kelapa. Pada UD. Kelapa Kering ini masih banyak dijumpai berbagai kondisi yang tidak ergonomis.  Hal ini dapat dilihat dari pada bagian pengamplasan kayu penggunaan fasilitas kerja yang salah berupa meja yang diduduki langsung oleh operator tanpa kursi, setiap proses kerja memiliki faktor risiko yakni Postural stress, Repetitive exertions, Sustained (static) exertion Localized mechanical (contact) streses, dan Vibration.Sehingga perlu dilakukan perbaikan secepatnya untuk meminimalkan paparan ergonomic terhadap karyawan (pekerja). pengukuran resiko kerja dengan RULA sebelum perancang ini didapatkan score 6 untuk postur tubuh tersebut,  maka postur tubuh bagian pengamplasan berada pada level 3, yaitu sangat beresiko, dan setelah melakukan pengukuran ulang tingkat resiko cidera pada bagian pengamplasan dengan menggunkan usulan perbaikan fasilitas baru maka diperoleh skor 3 yang artinya tinggkat resiko cidera rendah. sebelum bekerja dan sebelum dilakukan perancangan adalah sebesar 2.38 Kkal dan setelah bekerja sebesar 4.48 Kkal. Artinya bahwa energi yang dikeluarkan pada saat sebelum bekerja adalah sebesar 2.38 Kkal dan energi yang dikeluarkan setelah bekerja adalah sebesar 4.48 Kkal. Dengan perancangan alat meja kerja dan kursi kerja yang baru ternyata sangat berpengaruh terhadapkerja operator, dimana terjadi peningkatan padaKonsumsi energi dan oksigen pada pekerja pengamplasan semula 4,48 kkal/menit menjadi 3,54 kkal/menit.
USULAN PERBAIKAN PELAYANAN BENGKEL NISSAN HALIM DENGAN METODE SERVQUAL, IPA, DAN QFD Aditia Yunanda
Operations Excellence: Journal of Applied Industrial Engineering Vol 6, No 3, (2014): OE November 2014
Publisher : Universitas Mercu Buana

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Abstract

Abstract. This thesis aims to measure the quality of services provided by NissanHalim. This study compares the levels of service according to the customer'sexpectations with the work done so far. The method used in this research isdescriptive analysis method qualitative data collection method through literaturestudy, observation and questionnaires. To determine the gap between perceptionand expectations of customers used the method ServQual. Results ServQual foundthat the quality of service provided does not meet customer expectations with thebiggest gap found on factors thoroughness of work performed servicing Todetermine the performance which need to be rectified used ImportancePerformance Analysis. Results IPA found that the factors completeness of theservice work performed, front linernya responsive, the operational time of theworkshop according to your schedule, as well as the reasonableness of the pricethat needs to be fixed. Meanwhile, to suggest improvements to the companyconducted method of Quality Function Deployment. QFD results provide thebenchmark improvement in the booking system, the number of technicians,service allocation, role play SA, service tools and technician skill that needs to beimproved so that the results could change science.Keywords: Service Quality, Customer Satisfaction, ServQual, IPA, QFD
Analisis penilaian daur hidup produk screen printing Ade Astuti Widi Rahayu; Annisa Indah Pratiwi
Operations Excellence: Journal of Applied Industrial Engineering VOL 12, NO 3, (2020): OE NOVEMBER 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i3.010

Abstract

Increasing consumer concern for environmental sustainability is getting bigger, with the issue of green marketing starting to shift from just as added value to being a priority. The emergence of the green consumer and the growing efforts to protect the environment, encourage the industry to consider the environmental impact caused by each of its activities. Industri screen printing is one of the manufacturing companies located in the Surya Cipta industrial area that produces Screen Printing products. In the process of making Screen Printing with one of the items produced, namely named sheet panel can not be separated from the main raw material and support that has chemical elements that have the potential to harm the environment. For this reason, it is necessary to do an evaluation and analysis to determine the value of the environmental impact produced by using the life cycle assessment and life cycle cost method with the support of simapro software so that the value of eco efficiency index (EEI) can be identified from sheet panel products. From this research, it is known that the value of each life cycle assessment and life cycle score is 58.1768704pt at a cost of USD USD 9389,1355 and the value of the eco efficiency index (EEI) sheet panel product is 0.3245, which means that the eco efficiency sheet is affordable but not environmentally friendly (not sustainable).
Pengaruh Kualitas Pelayanan dan Kualitas Pembelajaran Terhadap Kepuasan Mahasiswa Dengan Metode SEM-PLS Fransisca Debora; Hernadewita Hernadewita
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 1, (2019): OE Maret 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v.10.3.2018.015

Abstract

The development of science and technology and the factors of the ASEAN economic community (MEA) which are supported by increasing industry 4.0, the government gives important responsibilities for universities to be able to produce human resources that can compete in that era. This affects universities to continue to improve in terms of the quality of learning, service quality, to provide satisfaction to students which has an influence on the productivity of higher education. In this regard, research was conducted on 120 samples of student respondents (active students, and alumni) who were used to provide information by distributing questionnaires processed by Structural Equation Modeling (SEM) - Partial Least Square (PLS). Based on the results of the analysis and discussion it can be concluded that service quality has a positive effect on student satisfaction and positively influences the productivity of higher education.
Usulan perbaikan kualitas pelayanan penerbitan sertifikat tanah dengan pendekatan Quality Function Deployment Nur Martia
Operations Excellence: Journal of Applied Industrial Engineering Vol 12, No 2, (2020): OE Juli 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i2.010

Abstract

Quality Function Deployment uses a very different approach because it adds value to the product by maximizing positive quality, such as ease of use, pleasure, and luxury. Visible or invisible customer needs will be handled by Quality Function Deployment.  Research analysis found 31 service quality attributes, consisting of 10 variables of simplicity, clarity, time certainty, accuracy, security, responsibility, completeness of infrastructure, ease of access, friendly discipline, comfort. There were still 23 House of Quality results that did not meet customer satisfaction that was prioritized for improvement.  The priority order of improvement is most important to the requirements of the customers, namely the responsibility of the officer in the work with a relative importance of 26,225 in stage 1 and Making an assessment of the performance of the officer with a relative importance of 18,424 is the highest value for QFD stage 2.
ANALISIS NILAI OVERALL EQUIPMENT EFECTIVENESS (OEE) SEBAGAI LANGKAH PENINGKATAN EFEKTIFITAS MESIN PELLET MILL DI PT. NI CIBITUNG Billy Zaelany Purnama
Operations Excellence: Journal of Applied Industrial Engineering Vol 7, No 2, (2015): OE Juli 2015
Publisher : Universitas Mercu Buana

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Abstract

Abstract Demands for wood pellets as an alternative energy source of thecountry of Taiwan, Japan and Korea became one of the main factors for the PT.NI to increase productivity by utilizing production equipment as effectively aspossible. Implementation of preventive maintenance is still not optimal becausePelletiser still often damaged. Pelletiser damage caused downtime large enoughand also will reduce production capacity, which in turn led to delays in meetingthe needs of consumers.The purpose of this study was to measure the value ofOEE, determine the magnitude of each factor Six big losses that affect the valueof OEE, and analyzes the factors that cause the main as a basis for improvement.Based on data processing, value of OEE is still below the targets to be achievedby the company amounted to 76.95%. From the calculation of the Six Big Losses,factors that provide the most significant influence on the effectiveness of themachine is Equipment Failure . OEE values and Losess Big Six factors are thebasis of the proposed improvements is given to PT.NI.Keyword: Downtime, Equipment Failures Losses, Overall EquipmentEffectiveness, Performance
Perancangan dan pengembangan produk ban hemat bahan bakar, aman dan nyaman dengan pendekatan Quality Function Deployment Ayu Puspa Wirani; Aris Trimarjoko; Humiras Hardi Purba
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 2, (2019): OE Juli 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v11.2.2019.029

Abstract

Product development by integrating consumer needs, technical capabilities and resources will enhance industrial competitiveness in era of globalization. Theme of this study is application of Quality Function Deployment (QFD) to develop design of tire products with consider fuel-efficient, safe and comfortable using. Based on primary data through questionnaires, there are 9 attributes that are desirable for consumers. In addition, through the brainstorming method, obtained 10 attributes that become technical specifications that can be developed into the product design. By arranging House of Quality (HOQ), the priority attributes of product design and development are light tires (20%), thin dimension (18%), synthetic rubber (14%), soft compounds (13%) and Smooth grip (11%).

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