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Binus Business Review
Published by Universitas Bina Nusantara
ISSN : 20871228     EISSN : 24769053     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Binus Business Review is an international journal published in March, July, and November hosted by the Research and Technology Transfer Office (LPPM) of Universitas Bina Nusantara. The journal contents are managed by the Binus Business School, Faculty of Economics and Communications, and Forum Manajemen Indonesia (FMI). BBR has been accredited by DIKTI under the decree number 158/E/KPT/2021. BBR provide a forum for lecturers, academicians, researchers, practitioners, and postgraduate students to publish empirical multidiscipline research in business & management research, from operations to corporate governance and marketing. All empirical methods including, but not limited to, qualitative, quantitative, field, laboratory, meta-analytic, and mixed methods are welcome.
Arjuna Subject : -
Articles 1,231 Documents
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Organizational Politics and Job Satisfaction: Mediation and Moderation of Political Skills Abdullah W. Jabid; Irfandi Buamonabot; Johan Fahri; Muhammad Asril Arilaha
Binus Business Review Vol. 12 No. 1 (2021): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v12i1.6226

Abstract

Politics in organizations has been a concern for the job satisfaction of the employees. The minimum researchon how politics are in an organization plays an essential role in job satisfaction. In this context, organizationalpolitics are suspected of contributing to employees’ job satisfaction. However, there is limited research discussingpolitical skill as a ‘bridge’ variable between organizational politics and job satisfaction. The research examinedthe impact of moderation and mediation of political skill on organizational politics and job satisfaction in TernateCity government. It applied a quantitative method. The population was 240 employees from the middle to topmanagement in local government offices. With purposive sampling, 86 respondents working in the RegionalGovernment Work Unit of Ternate City were involved in the survey. The research used a hierarchical regressionanalysis as a statistical analysis and IBM SPSS statistics Version 24. The results show several results. First,organizational politics influences job satisfaction negatively. Second, organizational politics affect political skillpositively. Third, political skill strengthens the relationship between organizational politics and job satisfaction. Itmediates and moderates the full relationship between organizational politics and job satisfaction.
The Distribution Channel Preferences in Purchase Decision-Making of Backpacker Hostel Customers Aditia Sovia Pramudita; Muhammad Ardhya Bisma; Darfial Guslan
Binus Business Review Vol. 11 No. 2 (2020): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v11i2.6241

Abstract

The research aimed to find the correlation between distribution channels to each purchase decision-making process in hostel buying. This research was quantitative research using questionnaires to gather the data from 349 respondents. Linear regression analysis was used to analyze the data to find the correlation between each variable. The result shows that Online Travel Agent (OTA) has a significant and positive relationship to every purchase decision-making process. Then, go-show has only a significant and positive correlation in the purchase decision step. Meanwhile, the company’s website has a significant and positive relationship to purchase decision and postpurchase behavior steps. Last, the travel agent has no positive correlation to any of the customer decision-making process. Based on those facts, OTA remains the first choice of customers in terms of hostel buying.
Supplier Selection Using FAHP and FTOPSIS in a Chemical Manufacturing Company Shelvy Kurniawan; Stevanni Cyintia Dewi; Siska Marisah
Binus Business Review Vol. 11 No. 2 (2020): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v11i2.6255

Abstract

The research aimed to determine the appropriate weight criteria and sub-criteria in selecting the chemical solvent supplier. It was also to recommend the best alternative suppliers using a comparative analysis method of Fuzzy Analytical Hierarchy Process (FAHP) and Fuzzy Technique for Order of Preference by Similarity to Ideal Solution (FTOPSIS). The research was conducted in one of the chemical manufacturing companies in Indonesia. The type of research was descriptive with a quantitative approach that used primary data sources such as questionnaires, interviews, and observations, and secondary data such as books and journals. The criteria studied were cost, quality, delivery, flexibility, supplier profile, and supplier relationship. The results of using FAHP indicate that the criteria with a major influence on the decision making of supplier selection are quality followed by delivery, cost, supplier relationship, flexibility, and supplier profile in sequence. Then, using FTOPSIS, it recommends that the best supplier alternative decision is Supplier A with a weight value of 0,773 and an approved evaluation status. The results have shown that both methods are suitable for supplier selection, particularly in supporting group decision making and modeling uncertainty.
The Importance of Service Quality in Building Customer Satisfaction and Loyalty in the Service Industry: A Case Study of Hunky Dory Barbershop Muhammad Fakhrul Arifin; Hartoyo Hartoyo; Eva Z Yusuf
Binus Business Review Vol. 11 No. 2 (2020): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v11i2.6268

Abstract

The research aimed to see how the influence of service quality was on customer satisfaction and loyalty in Hunky Dory Barbershop. The research was an explanatory research. The sampling technique was done by giving questionnaires to random customers who came to Hunky Dory barbershop. Analysis applied Structural Equation Modeling-Partial Least Square (SEM-PLS) to see the relationship between variables of service quality, price perception, trust, customer satisfaction, and loyalty. The results show that all variables affect customer satisfaction and loyalty, except price perception. It does not affect satisfaction since customers do not consider price when they are satisfied with the service. There is a significant positive relationship between service quality and loyalty which shows that the higher the service quality is, the higher the loyalty will be.
Customer Loyalty as an Impact of Perceived Usefulness to Grab Users, Mediated by Customer Satisfaction and Moderated by Perceived Ease of Use Rakha Hendra Maryanto; Thomas Stefanus Kaihatu
Binus Business Review Vol. 12 No. 1 (2021): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v12i1.6293

Abstract

The development of Internet users in Indonesia increases quite rapidly each year. This phenomenon makes newonline-based businesses increase. Even when the data show that Grab has got the market share in Indonesia, businesscompetition is ubiquitous. The research analyzed the impact of perceived usefulness and customer satisfactionon customer loyalty in Grab users. It also studied the impact of perceived usefulness on customer satisfactionand the customer satisfaction (moderated by perceived ease of use) as a mediator between perceived usefulnessand customer loyalty. Perceived usefulness and perceived ease of use were dimensions of the TechnologicalAcceptance Model (TAM), which influenced the user’s choice of application usage. The phenomenon of interest inthe research was Grab, as an online-based business application on smartphones. The research applied quantitativeapproach. About 204 samples from 250 respondents were obtained using purposive sampling with questionnairesin Surabaya. The measurement used the 7-category of the Likert scale and adapted from the previous researches.For data analysis, the research used Hayes’s PROCESS model 7, and the reliability and validity tests werealso conducted. The results show that all hypotheses are supported. Perceived usefulness influences customersatisfaction and customer loyalty positively. Then, customer satisfaction and perceived ease of use can work wellas the mediator and moderator. These results contribute to the strategy formulation for business sustainability byGrab or other online-based businesses.
Information Communication and Technology (ICT) Adoption in Asian Countries: An Empirical Evidence of Economic and Socio-Cultural Factors Wahyu Apriyantopo; Atik Aprianingsih
Binus Business Review Vol. 11 No. 3 (2020): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v11i3.6299

Abstract

The research dealt with factors affected the different Information Communication and Technology (ICT) adoptionrate among Asian countries. The primary purpose was to examine the impact of national wealth and culture onthe behavioral adoption of ICT empirically among selected countries in Asia. Data were collected from the WorldBank, World Economic Forum, and Hofstede’s cultural dimension index. Statistical correlation and multipleregression were utilized to analyze the dataset, such as Gross Domestic Product (GDP) as a proxy for nationalwealth and Hofstede’s cultural dimension as a proxy for culture. The result shows a significant relationshipbetween GDP per capita and uncertainty avoidance on the national ICT adoption index. This finding contributesto improving the acknowledgment of the GDP and national culture as the antecedent of ICT adoption in the globalfield. Practically, the research updates the previous similar ones and proposes further empirical research to extendthe scope of analysis.
Stock Market Reaction to Indonesia Presidential and Legislative Election Erna Listyaningsih; Eka Sariningsih; Ritali Mudrikah
Binus Business Review Vol. 11 No. 2 (2020): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v11i2.6302

Abstract

The research investigated the reaction to Jakarta Islamic Index (JII) stocks around the Indonesia Presidential and Legislative Election in 2019. It was the first time that the election of the president and legislative assembly was held on the same day in Indonesia. The sample used was 30 stocks of JII. The event study methodology was conducted on this issue. The results show a significant positive abnormal return on the tenth day before the event and the seventh day after the event. From the liquidity, it is found that this event has a strong effect on Trading Volume Activity (TVA) of JII stocks surrounding the event. Additionally, another liquidity proxy, namely bid-ask spread, has the same result by experiencing a significant positive difference before and after the event. These results indicate that the information on the event is sufficient to influence the price, TVA, and size of the bid-ask spread of JII stock.
Do Audit Fees and Characteristics of CEO Decrease Audit Delay in Mandatory IFRS Adoption? Rizal Mawardi; Laela Lanjarsih
Binus Business Review Vol. 11 No. 3 (2020): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v11i3.6338

Abstract

The research examined characteristics of CEO and audit fees on audit delay related to changes in mandatoryIFRS adoption. In the setting, gender and audit fees were the level of risk tolerance, overconfidence, diligence,and monitoring intensity. As a result, these individual differences were likely to be reflected in audit delay infinancial reporting decisions. Using firm data levels between 2008 and 2016 with multivariate regression, theresearch provided empirical evidence supporting the hypothesis that the characteristics of CEO and audit feeswere the determinants of audit delay. There are several findings. First, the financial expertise of the CEO has moresignificant percentages in mandatory IFRS adoption than voluntary IFRS adoption. It is associated with a shorterdelay. Second, having a female CEO and appointing a female and minority CEO will increase the likelihood thatfirms will issue financial reports more timely. Third, higher audit fees in mandatory than voluntary IFRS adoptioncan decrease audit delay.
Economic, Socio-Cultural, and Environmental Impacts on Community Support for Tourism: A Case in Harapan Island, Kepulauan Seribu Levyda Levyda
Binus Business Review Vol. 11 No. 3 (2020): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v11i3.6348

Abstract

The research aimed to examine economic, socio-cultural, and environmental impacts on community support fortourism in Harapan Island, Kepulauan Seribu. Data were collected using a questionnaire. The population was thepeople of Harapan Island. Around 100 residents were selected as respondents through accidental sampling. Then,data were processed using Partial Least Squares Structural Equation Modeling (PLS-SEM) version 3.2.8. Basedon the hypothesis test, economic and socio-cultural factors significantly influence community support. Socioculturalfactors have the most significant effect on community support. Meanwhile, environmental factors do notaffect community support. The research contributes to the model of community support for the development oftourism on a small island. To increase community support, it is necessary to increase the income of the community,job opportunities, security, protection of traditional culture, and welfare.
The Mapping of Quality Tourists Prospects for Indonesia’s Tourism Markets Addin Maulana; RR Chamma Fitri Putri Pradjwalita Koesfardani; I Dewa Gede Richard Alan Amory
Binus Business Review Vol. 11 No. 3 (2020): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v11i3.6373

Abstract

The research aimed to identify which countries could be segmented as a potential tourism market for Indonesiato increase quality tourists. It applied quantitative methods with descriptive statistical analysis techniques todescribe the average expenditure per visit and the length of stay. It was conducted by modifying the quadrantmodel. The result shows that there are countries included in the market with the prospect of quality tourists.Those are Saudi Arabia, Netherlands, Sweden, Switzerland, Belgium, Russia, France, Germany, Austria, Finland,Italy, Spain, Norway, Denmark, Canada, United Kingdom, New Zealand, USA, Portugal, Egypt, Pakistan, andAustralia. The government needs to optimize those countries to become the main market. Therefore, the revenuefrom the tourism sector can be better optimized.

Page 53 of 124 | Total Record : 1231

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