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Contact Name
Wisudani Rahmaningtyas
Contact Email
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+6281226410644
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Editorial Address
Perumahan Ungaran Indah, Jalan Handayani IV nomor 8B, Kelurahan Nyatnyono, Kecamatan Ungaran Barat, Kabupaten Semarang
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Jawa tengah
INDONESIA
Economic Education Analysis Journal
ISSN : 22526544     EISSN : 2502356X     DOI : 10.15294
Core Subject : Economy, Education,
Manuscripts for Economic Education Analysis Journal should fall within one of the following categories: Research in economics education: Original theoretical and empirical studies dealing with the analysis and evaluation of teaching methods, learning attitudes and interests, materials, or processes. Economics content: Substantive issues, new ideas, and research findings in economics that may influence or can be used in the teaching of economics. Economics instruction: Innovations in pedagogy, hardware, materials, and methods for treating traditional and newer subjects. Issues involving the way economics is taught are emphasized. Online: The Online section identifies exemplary material for teaching and learning economics that is interactive or otherwise not conducive to traditional printed-page format. It features noncommercial work by economists and educators who are creating teaching materials using innovative electronic technology. Features and information: Reports on the status and events that influence academic economists (the labor market, status of women and minorities, and developments within graduate and undergraduate programs).
Arjuna Subject : Umum - Umum
Articles 1,510 Documents
PENGGUNAAN MODEL INQUIRY LEARNING UNTUK MENINGKATKAN HASIL BELAJAR SISWA Sari, Novita; Murwatiningsih, Murwatiningsih
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
Publisher : Universitas Negeri Semarang

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Tujuan penelitian ini adalah untuk mengetahui penerapan model pembelajaran Inquiry Learning dalam meningkatkan hasil belajar pengantar administrasi perkantoran siswa kelas X APSMK PGRI 2 Salatiga. Penelitian tindakan kelas ini menggunakan pendekatan siklus yang terdiri dari tiga siklus. Subjek yang diambil dalam penelitian ini adalah siswa kelas X AP C semester 1 tahun ajaran 2014/2015 dengan jumlah 40 siswa. Teknik pengumpulan data dalam penelitian ini menggunakan metode test dan observasi. Hasil penelitian menunjukkan bahwa terjadi peningkatan hasil belajar siswa setelah penerapan model Inquiry Learning. Pada siklus I nilai rata-rata hasil belajar siswa setalah penerapan model Inquiry Learning yaitu 74,05 dengan ketuntasan klasikal 62,5%, siklus II nilai rata-rata siswa meningkat menjadi 79,25 dengan ketuntasan klasikal 72,5%, dan pada siklus III 82,25 dengan ketuntasan klasikal 80%.The purpose of this research was to know the application of Inquiry Learning Model to increase the learning outcomes of 10th Grade Students for Introduction to Office Administration class at SMK PGRI 2 Salatiga. The approach of this research was consisted of 3 cycles. The subject of this research were 40 students of 10th Grade class C of Office Administration in the first semester in academic year of 2014/2015. The data were collected by test and observation. The result of the study showed that students’ learning outcomes increased after the application of Inquiry Learning Model. The students’ learning outcomes average at the 1st cycle was 74.05 with classical learning completeness was 62.5%. Next, the result of students’ learning outcomes at the 2nd cycleincreased up to 79.25 with classical learning completeness was 72.5%, and at the 3rd cycle, it went up to 82.25 with classicallearning completeness was 80%.
PENGARUH MOTIVASI BELAJAR DAN KEDISIPLINAN BELAJAR TERHADAP PRESTASI BELAJAR MATA PELAJARAN AKUNTANSI SISWA KELAS XI IPS SMA N 3 PATI TAHUN PELAJARAN 2013/2014 Kusuma, Zuhaira Laily; Subkhan, Subkhan
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
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Hasil observasi awal di SMA N 3 Pati menunjukkan rendahnya prestasi belajar mata pelajaran ekonomi yang dicapai siswa kelas XI IPS. Tujuan penelitian ini adalah untuk mengetahui pengaruh motivasi belajar dan kedisiplinan belajar terhadap prestasi belajar baik secara simultan maupun parsial. Populasi peneletian ini adalah seluruh siswa kelas XI IPS SMANegeri 3 Pati yang berjumlah 147 siswa. Variabel yang diteliti meliputi motivasi belajar dan disiplin belajar sebagai variabel bebas dan prestasi belajar sebagai variabel terikatnya. Metode pengumpulan data menggunakan angket dan dokumentasi. Sedangkan metode analisis data meliputi analisis deskriptif dan analisis regresi berganda. Hasil penelitian ini adalah ada pengaruh motivasi belajar dan kedisiplinan belajar terhadap prestasi belajar (89,5%). Motivasi belajar berpengaruh terhadap prestasi belajar mata pelajaran akuntansi (62,09%). Disiplin belajar berpengaruh terhadap prestasi belajar mata pelajaran akuntansi (48,58%).Results of preliminary observations in SMAN 3 Pati showed low learning achievement of accounting subjects who achieved class XI IPS. The purpose of this study was to determine the effect of learning motivation and discipline of learning to the student achievement either simultaneously or partially. The population was all students of class XI IPS SMAN 3 Pati, amounting to 147 students. Variables examined included learning motivation and discipline of learning as independent variables and learning achievement as the dependent variable. The method of collecting data using questionnaires and documentation.While the method of data analysis includes descriptive analysis and multiple regression analysis. The results of this study are no influence learning motivation and discipline to learn on the learning achievement (89.5%). Motivation to learn influence on learning achievement accounting subjects (62.09%). Learn discipline effect on learning achievement accounting subjects (48.58%).
PENGARUH DISIPLIN KERJA DAN IKLIM KERJA TERHADAP KINERJA GURU EKONOMI/ AKUNTANSI DI SMA NEGERI SE-KABUPATEN WONOSOBO Khoirunnisa, Fauziyah Novia; Thomas, Partono
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
Publisher : Universitas Negeri Semarang

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Penelitian ini bertujuan untuk mengetahui pengaruh disiplin kerja dan iklim kerja terhadap kinerja guru ekonomi/akuntansi di SMA Negeri se-Kabupaten Wonosobo secara simultan maupun parsial. Penelitian ini termasuk penelitian kuantitatif. Populasi dalam penelitian ini adalah seluruh guru ekonomi/akuntansi di SMA Negeri se-Kabupaten Wonosobo yang berjumlah 23 guru. Metode pengumpulan data menggunakan angket. Metode analisis data yang digunakan adalah analisis deskriptif persentase dan analisis regresi linier berganda. Hasil penelitian menunjukkan ada pengaruh secara parsial antara disiplin kerja terhadap kinerja guru sebesar 20,34 %, terdapat pengaruh secara parsial antara iklim kerja terhadap kinerja guru sebesar 28,31 %, dan terdapat pengaruh secara simultan antara disiplin kerja dan iklim kerja terhadap kinerja guru sebesar 48,3 %.The purpose of this study was to determine influence of labor discipline and work climate one performance economic/accounting teachers in State High School in Wonosobo regency either simultaneosly or partially. This research is a quantitative research. The population in the study is all economic/accounting teachers in State High School in Wonosobo regency which amounts to 23 teachers. This method of data collection questionnaire method. The data analysis method used is descriptive analysis and the percentage of multiple linier regression analysis. The results show that there is a partial influence of the labor discipline on the economic/accounting teachers performance at 20,34%, there is a partial effects between  work climate on the economic/accounting teachers performance at 28,31%, there is simultaneous influence among labor discipline and work climate on the economic/accounting teachers performance at 48,3%.
FAKTOR-FAKTOR YANG MEMPENGARUHI HASIL BELAJAR AKUNTANSI SISWA KELAS XI PROGRAM KEAHLIAN AKUNTANSI SMK NEGERI 2 SEMARANG Nafisah, Khoirun; Margunani, Margunani; Latifah, Lyna
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
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Penelitian ini bertujuan untuk mengetahui tentang pengaruh kondisi kesehatan, motivasi belajar, perhatian dalam belajar, kesiapan belajar, peran orang tua, kondisi ekonomi keluarga, metode mengajar guru, cara belajar siswa, dan teman bergaul terhadap hasil belajar akuntansi pada siswa kelas XI Akuntansi SMK Negeri 2 Semarang tahun ajaran 2013/2014 secara parsial serta untuk mengetahui faktor yang memiliki pengaruh paling tinggi. Populasi dalam penelitian ini yaitu siswa kelas XI Akuntansi SMK Negeri 2 Semarang tahun ajaran 2013/2014 yang berjumlah 107 siswa, yang semuanya dijadikan unit analisis. Metode pengumpulan data menggunakan dokumentasi dan kuesioner. Analisis data menggunakan analisis deskriptif persentase, analisis faktor konfirmatori dan analisis regresi linier berganda. Hasil perhitungan analisis regresi linier berganda menunjukkan seluruh faktor dalam penelitian berpengaruh terhadap hasil belajar akuntansi siswa, sedangkan faktor yang paling berpengaruh terhadap hasil belajar akuntansi siswa adalah motivasi belajar (10,89%), dan cara belajar siswa (10,95%).This research aims to determine influence of healthiness, learning motivation, learning concern, readiness in learning, role of parent, family economic, teacher’s learning methods, student’s learning style, and associate friends on accounting learning outcome among Students Grade XI Accounting Skills Competence of SMK Negeri 2 Semarang School year 2013/2014 partially and to figure out the most influential factor. The population of this research is all students of class XI Accounting Skill Competence of SMK Negeri 2 Semarang school year 2013/2014 as many as 107 students, all of which are used as the unit of analysis. Data collection methods using documentation and questionnaires. Method of data analysis is descriptive percentile, confirmatory factor analysis and multiple linear regression analysis. Multiple linear regression analysis showed that all factors on this research have influence for students accounting learning outcomes, while the most influential factor on accounting learning outcome among Students was learning motivation (10,89%), and student’s learning style (10,95%).  
PRAKTIK KERJA INDUSTRI (PRAKERIN) DAN KONTRIBUSINYA TERHADAP KESIAPAN KERJA SISWA KELAS XII SMK NEGERI 1 PATI Nurcahyono, Eko; yanto, heri
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
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Tujuan penelitian ini adalah mengidentifikasi determinan dari kesiapan kerja siswa SMK Negeri 1 Pati. Sampel yang diambil adalah semua siswa kelas XII Akuntansi SMK Negeri 1 Pati yang berjumlah 100 siswa. Metode pengumpulan data menggunakan angket dan dokumentasi. Sedangkan metode analisis data meliputi analisis deskriptif dan analisis SEM (Structural Equation Modeling). Hasil penelitian ini adalah kesiapan kerja dipengaruhi oleh kerjasama dan kerajinan. Kerajinan dipengaruhi oleh inisiatif dan kreatifitas, tanggung jawab, sikap dan disiplin kerja. Inisiatif dan kreatifitas dipengaruhi oleh disiplin kerja dan sikap. Tanggung jawab dipengaruhi oleh sikap dan inisiatif dan kreatifitas. Prestasi kerja dipengaruhi oleh tanggung jawab, sikap dan kerjasama. Kerjasama dipengaruhi oleh disiplin kerja dan disiplin kerja dipengaruhi oleh sikap.The objectve of the study is to identify the determinants of working resdiness among vocational students in SMK Negeri 1 Pati. The sample is taken from all of accountancy students class XII SMK Negeri 1 Pati who amount to 100 students. The method of data collection uses questionnaire and documentation. Whereas data analysis comprises descriptive analysis and SEM analysis ( Structural Equation Modeling ). The results show that job rediness is in fluenced by cooperation and industriousness. Industriousness is influenced by initiative and creativeness, responsibility, attitude and working discipline. Initiative and creativeness are influenced by working discipline and attitude. Responsibility is influenced by attitude, initiative and creativeness. Working achievement is influenced by responsibility, attitude and cooperation. Cooperation is influenced by discipline in working and it is influenced by attitude.
PENGARUH DISIPLIN BELAJAR, GAYA BELAJAR DAN LINGKUNGAN KELUARGA TERHADAP PRESTASI BELAJAR MATA PELAJARAN EKONOMI AKUNTANSI SISWA KELAS XI IPS SMA SOLIHIN KABUPATEN MAGELANG TAHUN AJARAN 2013/2014 Winulang, Alam; Subkhan, Subkhan
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
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Penelitian ini bertujuan untuk mengetahui adakah pengaruh disiplin belajar, gaya belajar dan lingkungan keluarga terhadap prestasi belajar mata pelajaran ekonomi siswa kelas XI IPS SMA Solihin Kabupaten Magelang baik secara simultan maupun parsial. Populasi dalam penelitian ini berjumlah 52 siswa di SMA Solihin Kabupaten Magelang, seluruhnya dijadikan responden penelitian. Teknik sampling yang digunakan adalah sampling jenuh atau sensus dimana semua populasi dijadikan sebagai sampel. Variabel yang diteliti meliputi disiplin belajar, gaya belajar dan lingkungan keluarga sebagai variabel bebas dan prestasi belajar sebagai variabel terikatnya. Metode pengumpulan data yaitu angket dan dokumentasi. Metode analisis data menggunakan deskriptif dan regresi linier. Hasil penelitian menunjukkan bahwa ada pengaruh secara bersama-sama antara disiplin belajar, gaya belajar dan lingkungan keluarga terhadap prestasi belajar mata pelajaran ekonomi (83,4%). Disiplin belajar berpengaruh terhadap prestasi belajar mata pelajaran ekonomi (8,53%). Gaya belajar berpengaruh terhadap prestasi belajar mata pelajaran ekonomi (11,97%). Lingkungan Keluarga berpengaruh terhadap prestasi belajar mata pelajaran ekonomi (11,77%).This study aims at finding out if the influence of discipline, learning style and family environment to the student achievement of economic subjects IPS high school students of class XI Solihin Kabupaten Magelang either simultaneously or partially. The population in this study amounted to 52 students in high school Solihin Kabupaten Magelang. Variables examined discipline, learning stlye, and family environment to learn as independent variables and learning achievement as the dependent variable. The questionnaire method of data collection and documentation. Methods of data analysis using descriptive, multiple linear regression, F-test, t test, simultaneous determination coefficient (R2) and partial coefficient of determination (r2). The results show that there is an influence simultaneously between discipline, learning style and family environment on the learning achievement of economic subjects by 83.4%. Discipline of learning affects the learning achievement of economic subjects was 8.53%. Learning style affects the learning achievement of economic subjects was 11.97%. Family environment effect on learning achievement of economic subjects at 11,77%.
PENGARUH PERANAN KELUARGA, INTERAKSI TEMAN SEBAYA, DAN KOMPETENSI GURU TERHADAP KARAKTER SISWA KELAS XI IPS DALAM PEMBELAJARAN EKONOMI DI SMA 2 KUDUS Negara, Pandhu Akbar; Latifah, Lyna
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
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Tujuan dari penelitian  ini adalah untuk mengetahui adakah pengaruh antara peranan keluarga, interaksi teman sebaya, dan kompetensi guru terhadap karakter siswa kelas XI IPS di SMA 2 Kudus baik secara simultan ataupun secara parsial. Populasi dalam penelitian ini adalah semua siswa kelas XI IPS di SMA 2 Kudus yang berjumlah 99 orang. Karena populasi kurang dari 100 maka penelitian ini disebut penelitian populasi Metode pengumpulan data menggunakan angket / kuesioner. Sedangkan metode analisis data mengguanakan analisis deskriptif dan analisis regresi berganda. Hasil  penelitian menunjukan bahwa peranan keluarga, interaksi teman sebaya, dan kompetensi guru secara simultan berpengaruh terhadap karakter siswa kelas XI IPS di SMA 2 Kudus sebesar 57,9%. Sedangkan secara parsia, variabel peranan keluarga berpengaruh sebesar 5,71%, variabel interaksi teman sebaya berpengaruh sebesar 5,29%, dan variabel kompetensi guru berpengaruh sebesar 11,69%.The purpose of this study was to determine the role of the family is there any influence, peer interaction, and teacher competence on the character class XI IPS in SMA 2 Kudus either simultaneously or partially. The population in this study were all students of class XI IPS in SMA 2 Kudus totaling 99 people.Because the population less than 100, this study called a population study. Methods of data collection using the questionnaire / questionnaire. While the method of data analysis mengguanakan descriptive analysis and multiple regression analysis. The results showed that the role of family, peer interaction, and the competence of teachers simultaneously affect the character of class XI IPS in SMA 2 Kudus of 57.9%. While the Parsia, family role variables influence of 5.71%, the variable peer interaction effect of 5.29%, and the variable effect of teacher competence of 11.69%.
PENGARUH MOTIVASI KERJA, KOMPENSASI, DAN PENGALAMAN DIKLAT TERHADAP KINERJA GURU EKONOMI/AKUNTANSI DI SMA NEGERI SE-KABUPATEN TEGAL Hidayati, Nurul; Khafid, Muhammad
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
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Tujuan penelitian ini adalah untuk membuktikan adakah pengaruh antara motivasi kerja, kompensasi, dan pengalaman diklat terhadap kinerja guru ekonomi/akuntansi di SMA Negeri se-Kabupaten Tegal baik secara simultan maupun parsial. Populasi berjumlah 30 guru ekonomi/akuntansi di SMA Negeri se-Kabupaten Tegal. Sampel yang diambil adalah semua guru ekonomi/akuntansi di SMA Negeri se-Kabupaten Tegal yang berjumlah 30 orang sehingga penelitian ini merupakan penelitian populasi. Metode pengumpulan data menggunakan angket, sedangkan metode analisis data meliputi analisis deskriptif dan analisis regresi berganda. Hasil penelitian ini menunjukkan bahwa motivasi kerja, kompensasi, dan pengalaman diklat berpengaruh secara simultan terhadap kinerja guru ekonomi/akuntansi di SMA Negeri se-Kabupaten Tegal sebesar 86,1%. Sedangkan secara parsial, variabel motivasi kerja berpengaruh sebesar 79,21%, variabel kompensasi berpengaruh sebesar 77,61%, dan variabel pengalaman diklat berpengaruh sebesar 73,44%.The purpose of this study was to prove wether any influence of work motivation, compensation, and training experience on economics/accounting teacher performance at Senior High School in Tegal either simultaneously or partially. The population was consist of 30 economics/accounting teachers at Senior High School in Tegal. The samples were all of economics/accounting teachers at Senior High School in Tegal which amounts to 30 people, so this study was a population research. The methods of data collection using questionnaires, and the method of data analysis were descriptive analysis and multiple regression analysis. The results of this study was showed that work motivation, compensaton, and training experience had simultaneously influence on economics/accounting teachers performance in the amount of 86,1%. And partially, the partial influence of work motivation was 79,21%, the partial influence of compensation was 77,61%, and the partial influence of training experiences was 73,44%.
PENGARUH PERHATIAN ORANG TUA, MINAT BELAJAR, DAN LINGKUNGAN SEKOLAH TERHADAP PRESTASI BELAJAR AKUNTANSI SISWA KELAS X SMK SWADAYA SEMARANG PROGRAM KEAHLIAN AKUNTANSI SMK SWADAYA SEMARANG TAHUN AJARAN 2013/2014 Mulyani, Reny; Subkhan, Subkhan
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
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Proses belajar mengajar tidak selamanya selalu berhasil, adakalanya mengalami suatu hambatan atau kesulitan. Hambatan-hambatan tersebut dipengaruhi oleh beberapa faktor yaitu faktor intern dan faktor ekstern, diantaranya adalah perhatian orang tua, minat belajar, dan lingkungan sekolah. Observasi pendahuluan yang dilakukan oleh peneliti menunjukkan bahwa prestasi belajar ekonomi siswa belum mencapai KKM yang ditentukan yaitu 75, sedangkan  perhatian orang tua,minat belajar, dan lingkungan sekolah tergolong baik. Tujuan penelitian ini adalah untuk mengetahui pengaruh perhatian orang tua,minat belajar, dan lingkungan sekolah terhadap prestasi belajar akuntansi siswa kelas X di SMK Swadaya Semarang tahun ajaran 2013/2014 baik secara simultan maupun parsial. Populasi penelitian ini adalah seluruh siswa kelas X Akuntansi SMK Swadaya Semarang sejumlah 71 siswa. Karena sampel dalam penelitian ini kurang dari 100, maka semua populasi dijadikan sampel, oleh karena itu dapat disimpulkan bahwa penelitian ini merupakan penelitian populasi. Teknik analisis data yang digunakan adalah teknik analisis deskriptif. Uji hipotesis yang digunakan regresi linear berganda. Hasil penelitian ini adalah perhatian orang tua, minat belajar, dan lingkungan sekolah berpengaruh dan signifikan terhadap prestasi belajar akuntansi siswa kelas X program keahlian akuntansi SMK Swadaya Semarang baik secara simultan maupun secara parsial.The learning process is not always successful forever, sometimes having an obstacle or difficulty. Barriers is influenced by several factors: internal factors and external factors, such as parental attention, interest in learning, and school environment. Preliminary observations made by the researchers showed that the students 'learning achievement economy has not reached the specified KKM is 75, while the parents' attention, in learning, and school environment quite well. The purpose of this study was to determine whether or not the influence of parental attention, interest in learning, and school environment on student achievement of grade X SMK Swadaya Organization either simultaneously or partially. The study population was all students of class X Accounting Organization SMK Labuan number of 71 students. Because the sample in this study is less than 100, then all the population sampled, therefore it can be concluded that this study is a population study. Methods of data collection using questionnaire and documentation. The data analysis technique used is descriptive analysis techniques. Hypothesis test used multiple linear regression. The results of this study are the parents' attention, in learning, and school environment and significant effect on learning achievement class X SMK Swadaya Semarang District either simultaneously or partially
KUALITAS LAYANAN PENDIDIKAN DI SEKOLAH MENENGAH KEJURUAN MUHAMMADIYAH BATANG (Tahun Ajaran 2014/2015) Yulista, Yulista; Kusumantoro, Kusumantoro
Economic Education Analysis Journal Vol 4 No 1 (2015): Economic Education Analysis Journal
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Layanan pendidikan merupakan jasa yang diberikan oleh pihak penyedia jasa atau sekolah kepada siswa. Kualitas layanan pendidikan dapat diketahui dengan cara membandingkan persepsi dan ekpektasi siswa terhadap layanan pendidikan yang benar-benar mereka peroleh selama proses pendidikan yang di tempuh di sekolah. Pemasalahan penelitian ini adalah bagaimanakah kualitas layanan pendidikan di SMK Muhammadiyah Batang. Tujuan penelitian ini adalah untuk mengetahui kualitas layanan pendidikan di SMK Muhammadiyah Batang.  Populasi dalam penelitian adalah seluruh siswa SMK Muhammadiyah Batang sebanyak 79 siswa dan sampel dalam penelitian adalah seluruh populasi yang berjumlah 79 siswa. Metode pengumpulan data yang digunakan adalah metode kuesioner. Metode analisis data yang digunakan adalah item-by-item gap analysis dan dimention-by-dimention gap analysis. Hasil deskripsi variabel penelitian menunjukkan variabel ekspektasi siswa dalam kategori tinggi dan variabel persepsi siswa dalam kategori memuaskan. Hasil penelitian di peroleh informasi bahwa dari lima dimensi kualitas layanan (bukti fisik, kehandalan, daya tanggap, jaminan dan empati) semuanya memiliki nilai negatif yaitu nilai persepsi lebih rendah dari nilai ekspektasinya. Artinya layanan pendidikan yang harapkan siswa belum dipenuhi oleh sekolah.Educational services are the services provided by the service provider or school to the students. The quality of education services can be determined by comparing the perceptions and expectations of students with education services that actually they acquired during the educational process in the school. The problem of this research is how the quality of education services in Muhammadiyah Vocational High School-Batang. The purpose of this research is to determine the quality of education services in the Muhammadiyah Vocational High School-Batang. The population in the study were all students of Muhammadiyah Vocational High. School Batang and the sample in the research is the whole population of which consisted of 79 students. Data collection method that is used was a questionnaire method. The method of analysis data used were item-by-item gap analysis and dimention by dimention gap analysis. The results of a description of research variable showed that variable of students expectations in the high category and the variable of students perceptions in a satisfactory category. The results of the research obtained information that of five dimensions of services quality (tangibles, reliability, responsiveness, assurance and empathy) all of which have a negative value that is perceptions value lower than the value of expectations. It means education services that students expected have not been fulfilled by the school. 

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