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Journal : journal of social science utilizing technology

Technostress and Personnel Flourishing: A Longitudinal Study on the Impact of AI-Driven Monitoring on Psychological Well-being Mukhlis Mukhlis; Syafiq Amir; Haziq Idris
Journal of Social Science Utilizing Technology Vol. 4 No. 1 (2026)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jssut.v4i1.3427

Abstract

The rapid integration of artificial intelligence (AI)–driven monitoring systems in contemporary workplaces has transformed performance management practices and intensified digital supervision. While such systems promise efficiency and data-driven decision-making, concerns have emerged regarding their psychological consequences. Technostress theory suggests that continuous technological exposure may generate strain, yet limited longitudinal evidence exists on how AI-based monitoring influences personnel flourishing over time. This study aims to examine the dynamic relationship between AI-driven monitoring intensity, technostress dimensions, and psychological well-being using a longitudinal framework. A three-wave panel design was implemented with full-time employees working in organizations utilizing AI-based performance analytics. Data were collected at four-month intervals and analyzed using cross-lagged structural equation modeling to assess causal pathways and moderating effects. Measures included monitoring intensity, technostress dimensions, flourishing indicators, perceived organizational support, and digital literacy. Results indicate that AI-driven monitoring significantly predicts increased technostress, particularly techno-invasion and techno-overload, which subsequently reduce personnel flourishing across time. Technostress mediates the relationship between monitoring and well-being, while organizational support buffers negative effects. Partial adaptation was observed but did not fully restore flourishing levels. The findings underscore the importance of human-centered AI governance to sustain psychological well-being in digitally monitored workplaces.
Collaborative Leadership in Crisis Management: A Case Study of Cross-Sectoral Policy Integration in Disaster Management in Indonesia Mulyaningsih Mulyaningsih; Haziq Idris; Rina Farah
Journal of Social Science Utilizing Technology Vol. 4 No. 2 (2026)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jssut.v4i2.3833

Abstract

Background. Indonesia faces increasingly complex disaster management challenges due to the high frequency of natural disasters and the involvement of multiple institutional sectors in crisis response processes. Fragmented governance structures, overlapping institutional responsibilities, and limited interagency coordination often hinder effective disaster management implementation. Collaborative leadership has therefore emerged as an important governance approach for strengthening cross-sectoral policy integration and improving institutional responsiveness during crisis situations. Purpose. This study aimed to examine the role of collaborative leadership in supporting cross-sectoral policy integration within disaster management systems in Indonesia. Method. Qualitative case study methodology was employed through in-depth interviews, field observations, and document analysis involving governmental agencies, humanitarian organizations, community leaders, and disaster management stakeholders across selected disaster-prone regions. Results. The findings revealed that collaborative leadership significantly improved communication quality, institutional trust, resource coordination, and policy coherence among participating stakeholders. Participatory decision-making, adaptive coordination mechanisms, and transparent communication systems were identified as critical factors supporting effective crisis governance and integrated disaster management implementation. Collaborative leadership additionally strengthened community participation and institutional flexibility during emergency response and recovery processes. Conclusion. This study concludes that collaborative leadership constitutes a strategic governance capacity for enhancing disaster resilience and strengthening integrated crisis management systems in Indonesia. Effective disaster governance therefore requires inclusive coordination structures, adaptive policy integration mechanisms, and sustained interorganizational collaboration across multiple governance sectors.