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Mengukur tingkat kepuasan mahasiswa terhadap layanan program studi manajemen divisi kamar politeknik pariwisata makassar Ab, Ahmad; Ridwan, Masri
Jurnal Kepariwisataan dan Hospitalitas Vol 3 No 2 (2019): Vol.3,No.2,2019
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Abstrak Penelitian ini bertujuan untuk mengetahui tingkat kepuasan mahasiswa terhadap layanan program studi Manajemen Divisi Kamar di Politehnik Pariwisata Makassar. Pendekatan yang digunakan adalah pendekatan kuantitatif. Jenis penelitiannya dengan survei deskriptif, menggunakan kuesioner sebagai instrumen pengumpulan data. Kuesioner yang digunakan berupa kepuasan terhadap kualitas layanan program studi Manajemen Divisi Kamar. Kuesioner kepuasan terbagi menjadi 3 bagian yaitu proses administrasi dan fasilitas, pelayanan proses belajar mengajar dan praktikum. Pengumpulan data dilakukan dengan menyebar kuesioner sebanyak 95 sampel. Setelah dilakukan entri data menggunakan program komputer excel, dilakukan teknik perhitungan frekuensi untuk menggambarkan pengaruh antara variabel kualitas layanan jasa dengan tingkat kepuasan mahasiswa. Data dianalisis dengan teknik deskriptif kuantitatif kemudian dikonversi dan disimpulkan ke dalam kesimpulan kualitatif. Tingkat kepuasan mahasiswa terhadap fasilitas, layanan, proses belajar mengajar dan praktikum secara keseluruhan berada pada skor 17.523 yang mana skor ini berada pada interval nilai 17.157-20.425 dengan kategori sangat baik. Penelitian ini juga merekomendasikan untuk memasukkan indikator tingkat partisipan atau keaktifan mahasiswa dalam perkuliahan. Kata kunci: kepuasan, mahasiswa, kualitas layanan

Implementation of Technology and Housekeeping Innovations on Efficiency, Effectiveness and Employee Performance in The Galesong Tourist Area of Takalar Regency Nasir, Muhammad Ersyad; Ab, Ahmad; Zulkifli, Andi Ade
Media Wisata Vol. 22 No. 2 (2024): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v22i2.710

This study analyses the impact of technology and innovation on operational performance in the housekeeping section of the tourist area in Takalar Regency. Data from employee interviews indicate that while technology adoption varies, advanced technology has increased efficiency, service quality, and customer satisfaction. Challenges include a lack of training and resistance to change. To overcome these, the study suggests investing in technology, employee training, and collaborating with technology providers. In conclusion, technology and innovation are crucial for enhancing productivity and customer satisfaction in the hospitality sector.

The Influence of Location, Price, Promotion, and Laundry Fragrance on the Decision to Use Laundry Services in Makassar Arif, Muh.; Alimukti, Bagus Alwi; Ab, Ahmad; Zulkifli, Andi Ade
Media Wisata Vol. 22 No. 2 (2024): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v22i2.741

This study aims to analyze the effect of location, price, promotion, and laundry perfume aroma partially and simultaneously on decisions to use laundry services in Makassar. Data were collected through a survey of 165 laundry customers in Makassar. The analysis technique used is multiple linear regression. The results showed that location and promotion have a positive and significant effect on the decision to use laundry services while price and laundry perfume aroma have a negative and significant effect on the decision to use laundry services. The closer or easier the location of the laundry to the customer's residence, the cheaper the price offered, and the more intensive the promotion carried out, the more likely the customer is to use laundry services. The smell of laundry perfume that does not follow the tastes of laundry consumers will result in a decrease in the decision to use laundry services by consumers. Simultaneously, the variables of location, price, promotion, and laundry perfume aroma have a simultaneous and significant effect on the decision to use laundry services. Based on the results of this study, it is recommended for entrepreneurs or managers of laundry businesses to pay attention to business locations, prices offered, promotions carried out, and the aroma of laundry perfume used to increase the number of laundry customers.

Potensi Pemberdayaan Rumah Masyarakat Menjadi Homestay di Desa Pao Kecamatan Tombolopao Kabupaten Gowa Sulawesi Selatan Ab, Ahmad; Hasbi, Andi; Poke, Andi Alif Rahmatullah; Alghazali, Muhammad Adam; Kuba, Dharma
Jurnal Abdimas Pariwisata Vol. 6 No. 1 (2025): Jurnal Abdimas Pariwisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/jap.v6i1.800

Potential Empowerment of Community Houses into Homestays in Pao Village, Tombolopao District, Gowa Regency, South Sulawesi Empowering community houses into homestays will increase the community's economic income. This community service activity aims to assist the community with the benefits that the community will feel if Pao Village becomes a tourist village. Another goal is to find out the potential of community houses for some of the rooms to be rented out as homestays. The method used is observation and interviews with homeowners whose houses have the potential to be used as homestays. The community houses that were observed were houses recommended by the village government that had potential. The results of this assistance show a positive and enthusiastic response from homeowners if their houses become homestays.

The Potential Development Strategy of Kassi Village as a Tourism Village Based on Agro-Tourism in Jeneponto Regency, Indonesia Ab, Ahmad; Annisa Tumbel; Saling; Ab, Ernawati; Hasbi, Andi
Media Wisata Vol. 23 No. 1 (2025): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v23i1.851

The people living in the Kassi Village still maintain their customs well and have a reasonably high social value. The agricultural potential of the village is that it is possible to use it as a tourist area without reducing the agricultural activities of the local community. This study aims to determine the potential of Kassi Village as a tourism village and identify strategies for developing agro-tourism-based village potential. The method used in this research is a qualitative approach using descriptive analysis, and a SWOT analysis is carried out to determine the potential development strategy of an area. This study's data collection techniques used interview techniques with informants and field observations. The results showed that Kassi Village, located in the highlands of Jeneponto Regency, has abundant natural resource potential and agricultural and plantation areas. The SWOT analysis results found appropriate strategies to develop Kassi Village into a tourism village based on agro-tourism. These natural resources can be used as tourist attractions based on agro-tourism.

Pelatihan Kuliner untuk Masyarakat di Desa Wisata Boddia Kecamatan Galesong Kabupaten Takalar Provinsi Sulawesi Selatan Ab, Ahmad
Jurnal Abdimas Pariwisata Vol. 6 No. 2 (2025): Jurnal Abdimas Pariwisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Culinary Training for Communities in Boddia Tourism Village, Galesong District, Takalar Regency, South Sulawesi Province The purpose of this community service activity is to increase community knowledge and skills about culinary that can be an attraction in a tourist village. This training was aimed at housewives and young women in Boddia Tourism Village. The method used in this training is material presentation and hands-on practice. One of the things trained in this activity is culinary activities carried out in one of the tourist destinations in Takalar Regency, namely on Sanrobengi Island. The positive impact of this community service activity is that housewives and young women can fill their spare time by making cooking creations at home. This is because culinary is one of the drivers of creative economy entrepreneurship which can certainly increase community income. The results of the activity showed that the participants were very satisfied with this training activity, including the service of the activity committee, the quality of the training material provided, the ability of the resource person in providing material, the suitability of the material provided to the needs of the trainees, and the participants' satisfaction with the implementation of culinary training.

Pemberdayaan Masyarakat Desa Wisata Melalui Pelatihan Pengelolaan Homestay dan Kebersihan Jaya, Risman; Ohyver, Daniel Adolf; Muhtasom, Ali; AB, Ahmad
PADAIDI: Journal of Tourism Dedication Vol. 1 No. 1 (2024): Januari-Juni
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/padaidi.v1i1.111

Pelaksanaan kegiatan pengabdian masyarakat di Desa Wisata Andalan Lembanna bertujuan untuk meningkatkan keterampilan dan pengetahuan masyarakat dalam mengelola homestay, menjaga kebersihan destinasi wisata, dan mengembangkan potensi ekonomi lokal. Kegiatan ini melibatkan persiapan yang matang, observasi lapangan, dan pelaksanaan yang melibatkan ceramah, diskusi, serta praktik langsung di homestay. Materi pelatihan mencakup pengelolaan homestay, pelayanan tamu, praktik kebersihan, pengolahan sampah, dan pemasaran homestay secara digital. Evaluasi proses pelatihan menunjukkan bahwa materi pelatihan dinilai relevan, metode pelatihan efektif, dan partisipasi peserta baik. Kesimpulannya, kegiatan tersebut dianggap berhasil dan diharapkan dapat mendukung pengembangan pariwisata berkelanjutan dan pemberdayaan masyarakat lokal di desa wisata lainnya

Pemberdayaan Masyarakat Desa Wisata Melalui Pelatihan Pengelolaan Homestay dan Kebersihan Jaya, Risman; Ohyver, Daniel Adolf; Muhtasom, Ali; AB, Ahmad
PADAIDI: Journal of Tourism Dedication Vol. 1 No. 1 (2024): Januari-Juni
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/padaidi.v1i1.111

Pelaksanaan kegiatan pengabdian masyarakat di Desa Wisata Andalan Lembanna bertujuan untuk meningkatkan keterampilan dan pengetahuan masyarakat dalam mengelola homestay, menjaga kebersihan destinasi wisata, dan mengembangkan potensi ekonomi lokal. Kegiatan ini melibatkan persiapan yang matang, observasi lapangan, dan pelaksanaan yang melibatkan ceramah, diskusi, serta praktik langsung di homestay. Materi pelatihan mencakup pengelolaan homestay, pelayanan tamu, praktik kebersihan, pengolahan sampah, dan pemasaran homestay secara digital. Evaluasi proses pelatihan menunjukkan bahwa materi pelatihan dinilai relevan, metode pelatihan efektif, dan partisipasi peserta baik. Kesimpulannya, kegiatan tersebut dianggap berhasil dan diharapkan dapat mendukung pengembangan pariwisata berkelanjutan dan pemberdayaan masyarakat lokal di desa wisata lainnya

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