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All Journal Techno.Com: Jurnal Teknologi Informasi Jurnal Terapan Abdimas Journal of Information System Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Teknik Informatika STMIK Antar Bangsa J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Riset Informatika Jurnal Sistem Informasi Jurnal AbdiMas Nusa Mandiri Journal of Applied Computer Science and Technology (JACOST) Indonesian Journal of Society Engagement (IJSE) J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Abdimas Ekonomi dan Bisnis J-Icon : Jurnal Komputer dan Informatika Informatics and Software Engineering (ISE) Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Inovasi Teknologi Masyarakat JUTEKOM - Jurnal Teknologi dan Ilmu Komputer
Frisma Handayanna
Sekolah Tinggi Manajemen Informatika dan Komputer Nusa Mandiri
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Mathematics Physics Social Sciences Other

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Implementation of AIChatbots for Education and Introduction to Blockchain Products Saragih, Bento Sariando; Faizi, Achmad; Handayanna, Frisma
Informatics and Software Engineering Vol. 3 No. 2 (2025): December
Publisher : SAN Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58777/ise.v3i2.525

Abstract

The development of information technology in the era of the Industrial Revolution 4.0 has encouraged service providers to continue to improve the quality of their digital services, including PT. Telkom Access through the MyIndiHome application. This application makes it easier for customers to access various services, but there are still complaints regarding features and ease of use. This study aims to analyze the sentiment of MyIndiHome application users using the Support Vector Machine (SVM) method to evaluate customer perception and satisfaction levels. The data collection method was carried out through Simple Classification Results (based on 70 respondents): Interviews with nine purposively selected informants, Distribution of questionnaires to 61 interview respondents of MyIndiHome application users, which were then analyzed using pre-processing and classification techniques to distinguish sentiment into positive and negative. The analysis results show that most users have a positive perception of the application, especially in terms of ease of reporting interruptions and the completeness of features. However, there are still obstacles to ease of use, especially for users less familiar with technology. The SVM method has proven effective in classifying user sentiment even with limited data. This study recommends improving the user interface and education features to optimize the overall use of the MyIndiHome application.  
Implementation of Simple Additive Weighting Method as a Decision Support for New Student Admission in Madrasah Aliyah Handayanna, Frisma; Dewi, Fatmala
Jurnal Riset Informatika Vol. 2 No. 2 (2020): March 2020 Edition
Publisher : Kresnamedia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34288/jri.v2i2.70

Abstract

The selection or acceptance of new students is something that needs to be determined quickly. In terms of the determination of prospective new students, several considerations are needed which are quite numerous and complicated, namely, the standard of grades, school entry requirements, and policies of the government and educational institutions that often change each year. In terms of the admission of new students, students are required to come directly. During this time the process of admission test for new students is still using the manual method by filling out the answer sheet provided by the committee. The method used in determining students to be accepted is Simple Additive Weight. Determining the admission of new students using the Simple Additive Weight method, where this method provides certain criteria which have a weight value of each so that the results of the sum of the weights will get the final decision and rank the students accepted at Madrasah Aliyah named Amira and Afrilina.
Co-Authors Agus Junaidi Anton Anton Arfhan Prasetyo Aristawati, Ester AS, Usman Darmanto, Rikardus Dewi Ayu Nur Wulandari Dewi, Fatmala Dewi, Linda Sari Eni Irfiani Erene Gernaria Sihombing, Erene Gernaria Ester Arisawati Fadilah, Muhammad Faizi, Achmad Faruq Aziz Fatmawati, F Fitri Ratna Sari Indah Purnamasari Kharismaya, Citra Linda Marlinda Muhammad Arief Wicaksono Nurhakim Nurhakim Purnamasari , Indah Rani Irma Handayani, Rani Irma Rinawati Rinawati Rinawati, R Saragih, Bento Sariando SRI RAHAYU Sri Rusiyati Sunarti Susafa’ati Susafa’ati Susafa’ati Susan Rachmawati Susliansyah, Susliansyah Sutomo, Siti Awaliyah Rachmah Taransa Agasya Tutupoly Yahdi Kusnadi, Yahdi