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All Journal TEKNIK INFORMATIKA Sainteks Jurnal Pseudocode SMATIKA Jurnal Ilmiah KOMPUTASI Jurnal Informatika JURNAL MEDIA INFORMATIKA BUDIDARMA InComTech: Jurnal Telekomunikasi dan Komputer Jurnal SOLMA Prosiding Seminar Nasional Teknoka Dinamisia: Jurnal Pengabdian Kepada Masyarakat SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jurnal Sisfokom (Sistem Informasi dan Komputer) IJID (International Journal on Informatics for Development) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jurnal Linguistik Komputasional Jurnal ICT : Information Communication & Technology Building of Informatics, Technology and Science FIKROH: JURNAL PEMIKIRAN DAN PENDIDIKAN ISLAM Jurnal Teknologi Dan Sistem Informasi Bisnis Zonasi: Jurnal Sistem Informasi Jurnal Informatika dan Rekayasa Perangkat Lunak Jurnal Asiimetrik: Jurnal Ilmiah Rekayasa Dan Inovasi JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Sistem Komputer dan Informatika (JSON) Teknosains : Jurnal Sains,Teknologi dan Informatika Infotech: Journal of Technology Information Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Teknik Informatika (JUTIF) KLIK: Kajian Ilmiah Informatika dan Komputer Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Jurnal Penyuuhan dan Pemberdayaan Masyarakat (JPPM) STORAGE: Jurnal Ilmiah Teknik dan Ilmu Komputer SmartComp Fikroh: Jurnal Pemikiran dan Pendidikan Islam JURNAL TEKNIK INFORMATIKA DAN KOMPUTER Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Cosmic Jurnal Teknik BHAKTI JIVANA Smatika Jurnal : STIKI Informatika Jurnal
Firman Noor Hasan
Universitas Muhammadiyah Prof. Dr. Hamka
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Journal : Jurnal Teknik Informatika (JUTIF)

 1 
ANALYSIS OF PUBLIC SENTIMENT RELATED TO THE FAILURE OF INDONESIA TO HOST U-20 USING MULTINOMIAL NAÏVE BAYES CLASSIFIER Zaini, Fachri; Sari, Jessica Windi; Hasan, Firman Noor
Jurnal Teknik Informatika (Jutif) Vol. 4 No. 6 (2023): JUTIF Volume 4, Number 6, Desember 2023
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2023.4.6.1209

Abstract

The case of Indonesia's failure to host the U-20 World Cup in 2023 has become a hot topic of discussion in Indonesia. The rejection of the Israel U-20 national team and security factors by FIFA are considered the main reasons for the cancellation. This raises many issues and controversies from various parties. In this study, sentiment analysis using the Naive Bayes algorithm was conducted. Researchers use the naive bayes algorithm because this algorithm has high accuracy with simple calculations. The data obtained in this study came from 250 tweets of Twitter data with a ratio of training and test data of 7:3. The results showed good data classification with 97.26% accuracy, 93.33% precision, and 100% recall. In conclusion, the classification model developed can describe public sentiment related to Indonesia's failure in the U-20 World Cup well.
ANALYSIS OF PUBLIC SENTIMENT ON GOOGLE PLAY STORE TIJE APPLICATION USERS USING NAÏVE BAYES CLASSIFIER METHOD Sari, Laila Atikah; Ramadhita, Nindia Fitri; Hasan, Firman Noor
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 1 (2024): JUTIF Volume 5, Number 1, February 2024
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.1.1648

Abstract

Advances in information technology have an influence on companies and agencies to innovate. The Tije application is one of the innovations that has been made by PT Tranportasi Jakarta which is used by its users. However, each application has advantages and disadvantages, including the Tije application which has an impact on the disruption of the function of supporting user services as the purpose of making this application. This can certainly trigger a response from users which can be submitted through the review column on the Google Play Store platform. This research was conducted to analyze the sentiment of community reviews of Tije application users on the Google Play Store platform using the Naïve Bayes Classifier method. Tije application review data collection is done by web scrapping techniques on the Google Play Store using Google Colab. Then, the collected data will be processed to eliminate inappropriate elements and get sentiment content on each review, whether the review falls into the category of positive or negative sentiment towards the Tije application. The results of this study conclude that users are dissatisfied and disappointed with the services available on the Tije application. This is evidenced by the number of negative sentiments that are more dominant and in the application of the Naive Bayes algorithm in this study, obtained quite good accuracy results of 85.88%.
SENTIMENT ANALYSIS OF CUSTOMER SATISFACTION IN GOJEK AND GRAB APPLICATION REVIEWS USING THE NAIVE BAYES ALGORITHM Ananda, Ridha Faiz; Syahri, Alfi; Hasan, Firman Noor
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 1 (2024): JUTIF Volume 5, Number 1, February 2024
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.1.1680

Abstract

Online motorcycle taxis are a widely favored mode of public transportation in Indonesia. There are several companies providing online motorcycle taxi services in Indonesia, with Gojek and Grab dominating the market. In this rapidly digitizing era, social media has become a platform for Indonesian citizens to express their evaluations and opinions. One common platform used by users to express their evaluations is the Google Play Store, where users can provide ratings and opinions on the applications they use, including users of Gojek and Grab applications.This research aims to understand and analyze the sentiments of the public towards the two dominant giants in the online motorcycle taxi market in Indonesia based on review data from the Google Play Store using the Naive Bayes algorithm. The data used consists of user reviews from May 14, 2023, to July 26, 2023, totaling 300 data points for each application. This data will undergo pre-processing to remove irrelevant elements. The Naive Bayes algorithm is used to classify the existing sentiments into two classes: positive and negative.The results of this research conclude that Gojek users give positive reviews at 49% and negative reviews at 51%, which include praises for the drivers and services provided by the company, complaints about the heaviness of the application, and some disruptions in the Gopay payment method. Meanwhile, Grab users give positive reviews at 67% and negative reviews at 33%, which include customer satisfaction with attractive promos, complaints about the heaviness of the application after the latest update, and the high cost of Grabexpress and Grabfood services.
Co-Authors Abdillah, Allif Rizki Abdul Syakir Achmad Ramadhan Achmad Sufyan Aziz Afandi, Irfan Ricky Affandi, Irfan Ricky Afikah, Prista Afnan Sabili, Dian Ainurrafik Agus Fikri Agus Fikri Ahmad Rizal Dzikrillah Ahmad Rizal Dzikrillah Ahmad Roshid Ahmad Syahril Ahmad Syahril Al Ghozi, Dhiyauddin Alfandi Safira Alim, Endy Sjaiful Allif Rizki Abdillah Allif Rizki Abdillah Allif Rizki Abdillah Ammar Rusydi Ananda Prasta Warasati Janah Ananda, Ridha Faiz Andika Saputra Andriani, Vivi Anhari, Tirta Anwar Hidayat Ari Wibowo Arief Wibowo Arien Bianingrum Rossianiz Arvin Rafialdo Aulia, Muhammad Fathan Avorizano, Arry Azhar Haikal Anwar Azhar Haikal Anwar Azis Styo Nugroho Bagas Kembar Rezkyllah Bahrul Rozak Bahrul Rozak Dan Mugisidi Dandie Triyanto Desty Afni Dewi Mayangsari Dian Ainurrafik Afnan Sabili Dian Ainurrafik Afnan Sabili Diana Fitri Lessy Diana Fitri Lessy Dimas Febriawan Dimas Febriawan Dimas Febriawan Dion Parisda Ray Djeli Moh Yusuf Doni Gunawan Rambe E Erizal Erizal Erizal Erizal Erizal Estu Sinduningrum Estu Sinduningrum Fachri Zaini Fadli Al Gani Fadli Hardiyanto Putra Fadli, Khairul Faisal Parsakh Nursyamsi Faisal Parsakh Nursyamsyi Fajar Sidik Faldy Irwiensyah Faldy Irwiensyah Faldy Irwiensyah, Faldy Farhan Bias Purnama Putra Farhan Nufairi Farhan Nufairi Fathurrohman, Sewin Fauzan Setya Ananto Fauzi Kurniawan Fayakun Kun Febriandirza, Arafat Febriawan, Dimas Gusnul Mahesa Hafizh Dhery Al Assyam Handika, Yusuf Hanif, Isa Faqihuddin Hardyatman, Intan Diah Hazbi Santoso Hibatullah Faisal Hibatullah Faisal Hibatullah Faisal Hilmi Ammar Hilmy Zhafran Muflih I Ketut Sudaryana, I Ketut Ibnu Suhada Indra Ramadhan Indra Ramadhan Indriyanti, Prastika Intania Widyaningrum Irawati Irawati Irfan Ricky Afandi Irfan Ricky Affandi Irma Wahyuningtyas Isnan Wisnu Prastiyo Kamayani, Mia kivandi Nugroho Krisna, Mohammad Dito Dwi Kurniyati Nur Lathifah Dini Rachmawati Lingga Lingga Lingga Lita Astri Pramesti Luqman Abdur Rahman Malik Lutfi Triyuli Evana Rizki Luthfi Akbar Ramadhan M. Asep Rizkiawan Meliyawati MILASARI, LISA ASTRIA Mohammad Akhdaan Juliandra Muchammad Sholeh Muchammad Sholeh Muflih, Hilmy Zhafran Muhamad Saiful Arif Muhammad Abid Fajar Muhammad Ardhi Ryan Saputra Muhammad Ikhwan Muhammad Ikhwan Muhammad Rafly Al Fattah Zain Muhammad Ridwan Muhammad Rifansyah Mukti, Avis Tantra Mutiara Zahra Arifin Nisa Qonita Rizkina Nofendri, Yos Nugroho, Dendy Aprilianto Nunik Pratiwi Oktarina Heriyani Pamungkas, Dimas Panji Islami Anakku Pavita, Rachma Pranata, Ananda Bagas Prisilia Talakua Prista Afikah Purnamaningsih, Ine Rahayu Putri, Kirana Alyssa Rafli Erlangga Rahman Malik, Luqman Abdur Rahmatullah, Ahmad Faiz Ramadhita, Nindia Fitri Ramzah, Harry Reisa Inayah Rian gustini Ridwan Bagus Andreyanto Ridwan Maulana Subekti Rika Nurhayati Riyan Ariyansah Rizki Alamsyah Rizki Kamelia Rizky Ramdhani Rosalina Rozak, Bahrul Saputra, Ramadani Sari, Jessica Windi Sari, Laila Atikah Setiawan, Ahmat Sewin Fathurrohman Simamora, Silvia Damayanti Sinduningrum, Estu Sistani, Muhammad Ghiffar Siti Nurhaliza Sri Fitriani Sunata, Muhamad Hafidz Ardian Syahri, Alfi Tasya Rizki Salsabilla Tia Anggita Sari Transiska, Dwi Wahyu Stiyawan Wahyuningtyas, Irma Wanda Aulia Widyastuti Andriyani Windi Al Azmi Wulandari, Sania Zahra, Khofifah Humaeroh Az Zaini, Fachri Zuhri Halim Zuhri Halim, Zuhri