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Strengthening Policy Capacity for Smart City Emergency Response: Insights from the Cirebon Siaga 112 Program Zulkarnaen, Iskandar; Suwarsono, Hendri; Heryanto, Yanto; Bharoto, Raden Mahendra Haryo; Sutarjo, Moh
Journal Public Policy Vol 11, No 4 (2025): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i4.12216

Abstract

The concept of smart city focuses on the use of information and communication technology to improve the efficiency of public services and the quality of life of citizens. In Cirebon City, the implementation of smart city is reflected in the Cirebon Siaga 112 program, which aims to provide fast and effective emergency response services. This study analyzes the policy capacity of the Cirebon Siaga 112 program by assessing analytical, operational and political aspects. The research method uses qualitative with data collection techniques in the form of interviews, observations and documentation studies. The results show that although the use of technology has increased efficiency in emergency response, there are challenges related to system integration, response speed, and personal data protection. Recommendations include continuous improvement in coordination between agencies, officer training, and increased socialization to the community. These findings are expected to help optimize various emergency policies and services in Cirebon City, in accordance with the principles of a smart city.
Political Participation Of Beginners In The 2024 General Election In Cirebon City Alhajmi, Muhammad Fathur; Berampu, Nia Kurnia Rizqiya; Zulkarnaen, Iskandar; Sutarjo, Moh
Edunity Kajian Ilmu Sosial dan Pendidikan Vol. 3 No. 7 (2024): Edunity : Social and Educational Studies
Publisher : PT Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/edunity.v3i7.268

Abstract

Political participation involves political awareness and faith in government, which is directly connected to the concepts of democracy and legitimacy. The relationship between political participation, democracy and legitimacy is very close. This research highlights the preparation of Cirebon City for the 2024 General Election with a focus on the participation of new voters. This research aims to explore the experiences and perspectives of new voters through interviews, documentation, and observation to understand their political participation in depth. In addition, this study also aims to record the efforts of the Cirebon City KPU in overcoming obstacles to the participation of new voters. This research uses a qualitative method with a phenomenological paradigm approach. Descriptive data, both written and oral, were collected directly from first-time voters through interviews, documentation, and observation. Descriptive research, as Whitney describes, plays an important role in building a systematic, accurate and factual narrative. The results of this study describe the phenomenon of political participation of novice voters in Cirebon City and reveal the relationship between various aspects that influence it. The research also notes the efforts of the Cirebon City KPU in overcoming obstacles to the participation of first-time voters, including the use of social media, especially TikTok, to effectively disseminate information and attract the attention of first-time voters. This research shows that the political participation of novice voters in Cirebon City has a close relationship with the concepts of democracy and legitimacy. The Cirebon City KPU's efforts in using social media as a means of communication have made a positive contribution in increasing the participation of novice voters ahead of the 2024 General Election. The narrative generated from this research not only describes the phenomenon of political participation, but also provides a deeper understanding of the various aspects that influence the participation of novice voters.
THE ROLE OF BUREAUCRATIC LEADERSHIP IN IMPROVING EMPLOYEE WORK DISCIPLINE IN THE CIREBON CITY TRANSPORTATION DEPARTMENT Maulina, Hana; Sutarjo, Moh; Nurfalah, Farida
Journal of Economic Development and Village Building Vol. 1 No. 2 (2023): Journal of Economic Development and Village Building
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jedvb.v1i2.9

Abstract

This research aims to find out and examine the role of leadership in improving employee work discipline in the Cirebon City Transportation Service, whether it is going well or not. The research method used is a qualitative research method. Data collection techniques were carried out by means of observation, interviews and documentation. The location of this research is the Cirebon City Transportation Department. Researchers determined informants using purposive techniques. In this research, the informants were divided into two, namely key informants, Head of the Cirebon City Transportation Service and secondary informants, employees of the Cirebon City Transportation Service. Data analysis techniques, data collection, data reduction or simplification, data presentation, and drawing conclusions. Researchers obtained data and information obtained from various sources with in-depth knowledge, including the Head of Department and his employees. The results of research regarding the leadership role of service heads in improving employee work discipline in the Cirebon City Transportation Service must be able to improve work discipline so that employees work in accordance with the regulations in the Cirebon City Transportation Service.
COMMUNITY PARTICIPATION IN THE DEVELOPMENT OF SITU JANGGALA TOURISM IN PANAWUAN VILLAGE, CIGANDAMEKAR DISTRICT, KUNINGAN DISTRICT Sutarjo, Moh; Yuniarsih, Anih
Journal of Economic Development and Village Building Vol. 2 No. 1 (2024): Journal of Economic Development and Village Building
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jedvb.v2i1.14

Abstract

This research aims to determine community participation; to determine factors inhibiting community participation; and efforts to overcome obstacles to community participation in the development of Situ Janggala Tourism in Panawuan Village. The method used in this research is qualitative method. The data collection techniques used are observation, interviews and documentation. The results of this research indicate that community participation in Panawuan Village has not been optimal. Barriers to community participation are low public awareness to participate in the development of Situ Janggala Tourism, lack of funds to support the development process of Situ Janggala Tourism, lack of infrastructure to support community participation in the development of Situ Janggala Tourism and time. These factors mean that the community has not been maximally involved in the development of Situ Janggala Tourism. Efforts are being made to overcome these obstacles by approaching the community through outreach regarding the importance of community participation in the development of Situ Janggala Tourism, managing funds in detail according to needs, providing adequate facilities for mutual cooperation activities in the context of developing Situ Janggala Tourism, and carrying out activities development of Situ Janggala Tourism in turns according to the free time each community has.
The Effectiveness of Using The Application of Pegadaian Digital Service to Easy Customer Transaction at Pegadaian Cirebon Branch Sutarjo, Moh; Nurlia, Titim
Journal Socio Humanities Review Vol 2 No 1 (2022): VOLUME 2 NUMBER 1 MARCH 2022
Publisher : Lembaga Penelitian Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/jshr.v2i1.6829

Abstract

The Pegadaian Digital Service application is a Pegadaian digital service in the form of a mobile-based application that can provide Pegadaian product services to make it easier for customers to make transactions anytime and anywhere. However, there are still many customers who carry out conventional transactions. This is the background for researchers to choose the title "Effectiveness of Using the Pawnshop Digital Service Application in Making Transactions Easier for Customers at Pawnshops Cirebon Branch." The purpose of this study is to determine the effectiveness of users transacting through the Pegadaian Digital Service application. This research uses descriptive qualitative method. The researcher used one key informant and four supporting informants. This study uses the theory of effectiveness measures by Campbell J.P. (1989:121) in Starawaji (2009) to be a guide in research. The results of the study can be concluded that judging from the success of the program, the success of the target, satisfaction with the program, the level of input and output, the achievement of overall goals is not optimal. And the data collection used by the researcher is a literature study and using field studies, namely observations and interviews.