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PENGARUH LINGKUNGAN KERJA FISIK DAN BEBAN KERJA TERHADAP KINERJA KARYAWAN PT. PANCA TUNAS HARAPAN Nadila Nur Asti Muhite; Rais Dera Pua Rawi; Ahmad Jamil; Febry Jein Andjar
JURNAL MUTIARA MANAJEMEN Vol 11 No 1 (2026): Jurnal Mutiara Manajemen
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jmm.v11i1.6191

Abstract

Persaingan dalam dunia bisnis yang semakin ketat memaksa sumber daya manusia dalam perusahaan untuk semakin meningkatkan kinerja dan produktivitasnya. PT. Panca Tunas Harapan Kota Sorong sebagai mitra resmi PT. Telkomsel dalam mendistribusikan produk – produk PT. Telkomsel mempunyai tantangan dalam melaksanakan pekerjaanya dan menjaga kinerja pegawainya. Penelitian ini bertujuan untuk menganalisis pengaruh lingkungan kerja fisik dan beban kerja terhadap kinerja karyawan pada PT.Panca Tunas Harapan Kota Sorong baik secara parsial maupun secara simultan. Penelitian ini menggunakan metode pendekatakan kuantitatif deskriptif dengan jumlah sempel sebanyak 53 responden yang di tentukan melalui teknik sempel jenuh atau non-probability sampling. Pengumpulan data dilakukan dengan metode kuesioner yang di bagikan kepada responden. Hasil penelitian menunjukan bahwa secara parsial, lingkungan kerja fisik tidak berpengaruh signifikan terhadap kinerja karyawan dengan nilai thitung sebesar 0.730 dan nilai signifikansi sebesar 0,469 > 0,05. Beban kerja memiliki pengaruh yang signifikan terhadap kinerja karyawan dengan nilai thitung sebesar 4.802 dan nilai siginikansinya sebesar 0,000 < 0,05. Secara simultan lingkungan kerja dan beban kerja berpengaruh signifikan terhadap kinerja karyawan denagan nilai Fhitung sebesar 12.262 dengan nilai signifikansi sebesar 0,000 < 0,05. Adapun kontribusi kedua variabel tersebut terhadap kinerja karyawan adalah sebesar 32,9% sedangkan sisanya sebesar 61,1 % di pengaruhi faktor lain di luar penelitian ini.
THE EFFECT OF MOTIVATION AND COMPETENCE ON THE PERFORMANCE OF LECTURERS AT MUHAMMADIYAH SORONG UNIVERSITY Muhammad Ali; Rais Dera Pua Rawi; Retno Dewi Wijiastuti; Dina Zahra Rimar
International Journal of Artificial Intelligence Research Vol 6, No 1.1 (2022)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.1.708

Abstract

This study aims to analyze (1) the effect of work motivation on lecturers performance of  Muhammadiyah University of Sorong. (2) the influence of competence on the performance of lecturers Muhammadiyah University of Sorong. (3) The effect of work motivation and competence on the lectures performance at Muhammadiyah University of Sorong. This research uses descriptive and correlation methods with quantitative approach. The population of this study were 135 lecturers with sample of 101 lecturers. Results  this study (1) work motivation has  positive and significant effect on performance of lecturers Muhammadiyah University of Sorong. (2) Competence has positive and significant effect on the performance of lecturers Muhammadiyah University of Sorong. (3) work motivation and competence have positive and significant an effect simultaneously on the performance of lecturers University of Muhammadiyah Sorong.
How Local Culture and Memorable Tourism Experiences Drive Sustainable Tourism: The Mediating Role of Destination Satisfaction in the Ijen Mountains, Banyuwangi Indonesia Endang Suprihatin; Rais Dera Pua Rawi; Endah Susanti
Vifada Management and Social Sciences Vol. 4 No. 1 (2026): January - June
Publisher : Yayasan Vifada Cendikia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70184/End4ng126

Abstract

Purpose: This study aims to analyze the influence of local culture and memorable tourism experiences on sustainable tourism by placing destination satisfaction as a mediating variable in the Ijen Mountains destination of Banyuwangi. Research Design and Methodology: This study uses a quantitative approach with a fundamental research type. The research object was conducted in the Ijen Mountains of Banyuwangi with respondents consisting of tourists and local residents. Data were analyzed using the PLS-SEM method to test the predictive relationship between constructs, as well as to ensure the validity and reliability of the research instrument. Findings and Discussion: This study concludes that local culture and memorable tourism experiences have a significant influence on sustainable tourism both directly and through destination satisfaction as a mediating variable. Local culture is a key foundation for sustainable tourism development through the preservation of cultural values ​​and community involvement. While memorable tourism experiences increase tourist satisfaction and engagement with destinations, encouraging sustainable travel behavior. Implications: Tourism destination managers need to prioritize strengthening local cultural management as a key strategy in developing sustainable tourism. Future research is recommended to expand the research object to various tourist destinations and develop models by adding other relevant variables.
Discriminant Study with Classification of Underdeveloped and Developing City Districts in West Papua Province Ramli Lewenussa; Rais Dera Pua Rawi
EKUILIBRIUM : JURNAL ILMIAH BIDANG ILMU EKONOMI Vol 15 No 2 (2020): September
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v15i2.2020.pp103-117

Abstract

This study aims to determine whether there are clear differences between groups on the dependent variable. This analysis uses the independent variable Life Expectancy (X1), Number of Health Facilities (Puskesmas) (X2), Number of Facilities (Supporting Puskesmas) (X3), Polindes Facilities (X4), percentage of households that do not use electricity (X5). The dependent variable is the regencies / cities lagging behind and developing in West Papua. The research sample uses secondary data, which are the results of the 2017 National Socio-Economic Survey (SUSENAS) conducted by the West Papua Statistics Agency (BPS). The discriminatory method is to test the difference between the stipulation of disadvantaged districts / cities and the stipulation of a Presidential Decree. 131 of 2015, concerning disadvantaged districts / cities in West Papua with normality test data. The object applied is all districts / cities in West Papua. Discriminant analysis can separate lagging and developing districts / cities in West Papua province by calculating function scores by comparing with interrupted scores, the results of the study are 5 districts / cities classified as disadvantaged districts and 6 districts / cities classified as developing districts/city. the influencing factor is facilities (village polyclinic) and the percentage of households that do not use electricity with a percentage decision 100%, theoretical evidence that the five variables prove that the discriminant analysis method shows the same results as the results issued by the Presidential Decree. 131 of 2015 with the percentage of decisions is 100%.
Study on the Satisfaction Level of Lecturers and Educational Staff Towards the Quality of Remuneration Services Using the Service Quality Model at Muhammadiyah University Sorong Rais Dera Pua Rawi; Ramli Lewenussa; Hendra Setiawan
EKUILIBRIUM : JURNAL ILMIAH BIDANG ILMU EKONOMI Vol 20 No 1 (2025): March
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v20i1.2025.pp24-41

Abstract

The purpose of this research is to analyze the factors that influence the quality of remuneration services for educators and educational staff at Universitas Muhammadiyah Sorong as a BLU and to analyze the impact of the quality of remuneration services on the satisfaction levels of educators and educational staff at Universitas Muhammadiyah Sorong as a BLU. The research method used is a survey with statistical testing. The sample used consists of the Implementing Elements and Academic Supporting Elements of Universitas Muhammadiyah Sorong, which represent all users of services at Universitas Muhammadiyah Sorong. Data analysis uses the Importance-Performance Analysis method. The research results show that all dimensions of remuneration service quality (tangible evidence, assurance, responsiveness, and reliability) have a positive and significant impact on satisfaction levels, except for the empathy dimension, which does not have a significant impact. The increase in satisfaction is more driven by the quick responsiveness of the remuneration service, followed by tangible evidence, reliability, and assurance. The implication for Muhammadiyah University of Sorong is the need to prioritize improvements in these dimensions in an effort to enhance the satisfaction of lecturers and educational staff through the provision of optimal remuneration services.
Citra Perusahaan, Customer Experience Dan Fasilitas: Pengaruhnya Terhadap Kepuasan Pelanggan PT. Pelni Cabang Sorong Theresia Barahama; Retno Dewi Wijiastuti; Rais Dera Pua Rawi; Ramli Lewenussa
Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya Vol. 1 No. 2 (2022): Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya
Publisher : ELRISPESWIL - Lembaga Riset dan Pengembangan Sumberdaya Wilayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (250.485 KB) | DOI: 10.54371/jms.v1i2.196

Abstract

Adanya permasalahan yang dialami oleh pelanggan jasa transportasi laut PT. Pelni kantor cabang Sorong diantaranya yaitu pelayanan tiket yang lambat membuat antrian panjang sehingga menimbulkan rasa kurang nyaman, waktu kedatangan dan keberangkatan kapal yang seringkali tidak sesuai jadwal serta fasilitas yang kurang memadai. Permasalahan-permasalahan tersebut tentunya akan berdampak pada tingkat kepuasan pelanggan. Penelitian ini membahas tentang pengaruh citra perusahaan, customer experience dan fasilitas terhadap kepuasan pelanggan di PT. Pelni Cabang Sorong. Menggunakan metode pendekatan kuantitatif dengan membagikan kuesioner penelitian kepada 100 pelanggan di PT. Pelni Cabang Sorong. Teknik pengambilan sampel yaitu purposive sampling. Teknik analisis data menggunakan Regresi linier berganda. Hipotesis yang diajukan dalam penelitian ini adalah diduga citra perusahaan, customer experience dan fasilitas berpengaruh positif signifikan terhadap kepuasan pelanggan. Hasil pengujian menunjukkan Citra Perusahaan (X1) diperoleh nilai t-hitung (3,477) lebih besar dari t-tabel (1,984) dengan tingkat signifikan (0,008) lebih kecil dari alpha (0,05), Customer Experience (X2) diperoleh t-hitung (2,843) lebih besar dari t-tabel (1,984) dengan tingkat signifikan sebesar (0,003) lebih kecil dari alpha (0,05) dan Fasilitas (X3) dperoleh nilai t-hitung sebesar (4,925) lebih besar dari t-tabel (1,984) dengan tingkat signifikan (0,000) lebih kecil dari alpha (0,05). Hasil pengujian secara simultan diperoleh nilai F-hitung (22,476) lebih besar dari nilai F-tabel (2,70)) dengan tingkat signifikansi (0,000) lebih kecil dari αlpha (0,05), maka dapat ditarik kesimpulan bahwa Citra perusahaan, Customer experience dan Fasilitas secara simultan berpengaruh terhadap Kepuasan pelanggan. Hasil penelitian membuktikan bahwa semua hipotesis dapat diterima, Citra Perusahaan, Customer Experience dan Fasilitas berpengaruh signifikan terhadap Kepuasan Pelanggan baik secara parsial dan simultan. Penelitian ini diharapkan dapat menjadi rujukan bagi perusahaan dalam meningkatkan kepuasan pelanggan, hasil penelitian ini juga dapat menambah wawasan dan literature yang berkaitan dengan peningkatan kepuasan pelanggan dengan memperhatikan aspek citra perusahaan, customer experience dan fasilitas.
Co-Authors Agilistiya Rahayu Agilistya Rahayu Ahmad Jamil Akmal Ridwan Amran Amran Andjar, Febry Jein Anisa Pujianti Bachtiar Anwar, Zakiyah Aprih Santoso Aprilia Kabalmay AYU OKTATIANI SALIM Balok, Yohana Bekti Wiji Lestari Chairul Iksan Burhanuddin Delia Sampebua Dian Meilawati Digor Mufti Dina Zahra Rimar Endah Susanti Endang Suprihatin Eva Dwi Darmayanti Evi Mufrihah Zain Evi Mufrihah Zain Fakdawer, Fridolin F Febry Jein Andjar Fridolin F Fakdawer Gafur, Muzna Ardin Abdul Hanadelansa Hanadelansa Hanadelansa, Hanadelansa Harisa, Siti Hendra Setiawan Histiarini, Aprisa Rian I Gusti Ayu Arista Nada Dewi Inayah, Nahda Indri Handayani Jamil, Ahmad Kahar, Muhammad Syahrul Karmila Karmila karmila karmila Kayatun, Siti Nur Kilbaren, Nurhalizah Latifah Dian Iriani, Latifah Dian Lewenussa, Ramli Lindiani, Tunik M. Hasan Ma'ruf Melisa Melisa Mohammad Arief Nur Wahyudien Mufrihah, Evi Muh. Fadli Hasa Muhammad Ali Muhammad Amin Muhammad Arifin Abd Kadir Muhammad Nur Abdi Muhammad Rizki Setyawan Muhammad Safar Nadila Nur Asti Muhite Nahda Inayah Nur Aeni Waly Nur Jannah Nuraini Rasyid NurJannah Nurjannah Nurul Hidayah Putri Noviyanti Farahdiba Gusti Putri Sari Asih Rasyid, Nuraini Ratnawati Ratnawati Retno Dwi Wijiastuti Riskawati Riskawati, Riskawati Rosalina, Febrianti Siti Harisa Soekarta, Rendra Sofia, Susetyowati Suaib, Hermanto Susetyowati Sofia Syam, Yusrial Teguh Hidayat Iskandar Alam Theresia Barahama Tunik Lindiani Tyas Dwi Restyani Uswatun Khasanah Wangsi, Mitta Muthia Wijiastuti, Retno Dewi Wisang Candra Bintari Yusrial Syam