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All Journal Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) Jurnal Keuangan dan Perbankan Kinerja Jurnal Widya Manajemen & Akuntansi JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) MIX : Jurnal Ilmiah Manajemen International Research Journal of Business Studies (E-Journal) JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Business and Finance Journal Ekonis : Jurnal Ekonomi dan Bisnis Jurnal Bisnis dan Akuntansi MABIS: Manajemen dan Bisnis International Journal of Economics, Business and Accounting Research (IJEBAR) Revitalisasi : Jurnal Ilmu Manajemen Review of Management and Entrepreneurship Jurnal Manajemen Jurnal Performa : Jurnal Manajemen dan Start-up Bisnis Jurnal Ilmiah Manajemen Kesatuan Budimas : Jurnal Pengabdian Masyarakat Jurnal Riset Manajemen dan Bisnis BIP'S : Jurnal Bisnis Perspektif Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal Research of Social Science, Economics, and Management International Journal of Review Management Business and Entrepreneurship International Research Journal of Business Studies Jurnal Manajemen Pendidikan Islam
Christian Herdinata
Universitas Ciputra
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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FAKTOR YANG BERPENGARUH TERHADAP ENTREPRENEURIAL INTENTION Hana Chyntia; Christian Herdinata
BIP's JURNAL BISNIS PERSPEKTIF Vol 15 No 2 (2023): Juli
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/bip.v15i2.459

Abstract

Penelitian ini dilakukan untuk mengetahui dan menganalisis pengaruh Locus of Control, Need for Achievement, Risk Tolerance, Entrepreneurial Alertness terhadap Entrepreneurial Intention. Penelitian ini menggunakan metode penelitian kuantitatif dengan populasi yang digunakan adalah mahasiswa Program Studi International Business Management - Regular Class (IBM-RC), UC dan kriteria sampel yang diambil yaitu mahasiswa minimal Semester 7 yang sedang atau telah mengambil mata kuliah IRBP (Integrated Real Business Practice). Jumlah sampel yang digunakan sebanyak 80 orang. Teknik pengambilan sampel dilakukan dengan metode purposive sampling. Hasil penelitian dengan analisis regresi linier berganda dilakukan dan menghasilkan perhitungan yang menyatakan bahwa Locus of Control (nilai Sig=0,022), Need for Achievement (nilai Sig=0,026), dan Entrepreneurial Alertness (nilai Sig=0,000) berpengaruh signifikan terhadap Entrepreneurial Intention, sedangkan Risk Tolerance (nilai Sig=0,764) tidak berpengaruh signifikan terhadap Entrepreneurial Intention.
The Influence of Entrepreneurship Education and Its Implementation Christian Herdinata
BIP's JURNAL BISNIS PERSPEKTIF Vol 16 No 2 (2024): Juli
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/bip.v16i2.554

Abstract

Research related to entrepreneurial education (EU) and its implementation is very important to develop entrepreneurial abilities. Therefore, this research was conducted to determine the influence of EU and its implementation in relation to entrepreneurial capacity (EC), entrepreneurial passion (EP) and entrepreneurial intentions (EI). EC is a person's ability to find, recognize and absorb opportunities before undertaking. Furthermore, PE is the motivating force to influence the recognition by seeing opportunities, the vision, the mission, the decisions and the perseverance to get involved in the business to be built. Furthermore, PE is a person's thinking to form new business concepts and have a career in it. world of entrepreneurship. This research uses a literature study method by reviewing the results of previous research following the steps: (1) identify the research topic to be studied; (2) collect library sources that are relevant to the research topic; (3) read and analyze these library sources comprehensively; (4) identify findings and information relevant to the research topic; (5) organize and compile the findings in the form of a research report. The results of this research show that the EU in its implementation influences the EC, the EP and the EI. Furthermore, this research shows that the EU, EC and EP influence EI. Therefore, educational institutions that want to develop entrepreneurial skills can implement a curriculum based on project-based learning and problem-based learning so that students can directly experience concrete entrepreneurial learning in terms of knowledge, skills and experience. so that they can increase their entrepreneurial intentions and can even develop the business that they have been running since they were students.
Analisis Product Quality Terhadap Customer Satisfaction Melalui Customer Value Sebagai Variabel Intervening (Studi Kasus Pada PT KLW) Gunawan, Novita Cicilia; Herdinata, Christian
REVITALISASI : Jurnal Ilmu Manajemen Vol 12 No 2 (2023): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v12i2.4148

Abstract

PT KLW (company name disguised) is a cigarette manufacturer established in Surabaya and registered as a public company. Based on fluctuating data from PT KLW's sales compared to similar companies, pre-survey results in the form of PT KLW's consumer criticism and suggestions, and comparisons of PT KLW with similar companies, as well as differences in the results of previous studies, so this research is important to do, namely regarding the effect of Product quality on Customer satisfaction through Customer Value as an Intervening Variable in a Case Study in the Tobacco Products Industry. The population in this study were consumers from PT KLW in Surabaya, especially Tegalsari district. The sample used in this research is consumers of PT KLW products. The analytical method used is Partial Least Square Structural Equation Modeling (SEM-PLS). The results of the study show that Product quality variables have a significant effect on Customer Value variables, Product quality variables have a significant effect on Customer satisfaction variables, Customer Value variables have a significant effect on Customer satisfaction, and Product quality variables have a significant effect on Customer satisfaction through intervening Customer Value variables. This shows that increasing Product quality has an impact on Customer Value obtained by consumers and in the end the expected Customer satisfaction is achieved.
ANALYSIS OF FACTORS SHAPING CUSTOMER LOYALTY AT UD. SDS IN THE CITY OF MALANG Angela Grace Santosa; Christian Herdinata
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 8, No 2 (2024): IJEBAR, VOL. 08 ISSUE 02, JUNE 2024
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v8i2.12894

Abstract

UD. SDS is a business that offers a wide range of building material products needed for construction, renovation, and daily needs. The company was founded in 2009 and is located at Jalan Galunggung No 76, Klojen, Malang City. UD. SDS offers various product variants ranging from wall paint, wood paint, cement, iron, concrete, to plywood. The purpose of this study is to determine the factors that shape customer loyalty at UD. SDS. In this study, there are 22 variables used as factors that are assumed to form customer loyalty, so that the results can be used by UD. SDS to develop a strategic framework to shape the success of UD. SDS in Malang City. This study has a sample size of 286 respondents who are UD SDS’s customers. The method in this research is quantitative, with the Exploratory Factor Analysis (EFA) analysis method using Statistical Product and Service Solution (SPSS). This research shows that the main shaping factors for UD SDS’s customer loyalty is personalized customer service and its elements and the supporting shaping factor is social and environmental responsiveness and its elements. Customers feel that if customer service personalization is provided well, then customers tend to be more interested and encourage customer loyalty. Customers feel that if a store has good social and environmental responsiveness, then customers tend to feel comfort and convenience and have more intention to make purchasing decisions and have loyalty in the future.
The Influence of Service Quality on Purchase Decision with Brand Image as an Intervening Variable at Pop Hotel Diponegoro Surabaya Sudirman, Maya Paramitha Dewanty; Herdinata, Christian
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 3 No. 2 (2023): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v3i2.4456

Abstract

This study aims to determine the effect of service quality on consumer purchase decisions through brand image as an intervening variable at POP Hotel Diponegoro Surabaya. The variables studied were service quality (X), brand image (M), and purchase decision (Y). Service quality has five indicators, namely reliability, responsiveness, assurance, empathy, and tangibles. Brand image has three indicators, namely the superiority of brand associations, the uniqueness of brand associations, and the strength of brand associations. Purchase decisions have four indicators, namely the stability of buying after nowing product information, deciding to buy because the brand is the most preferred, buying because it suits their wants and needs, and buying because they get recommendations from others. The population in this study were all consumers at POP Hotel Diponegoro Surabaya. The number of respondents in this study was 120 people with the criteria of respondents who decided to stay at POP Hotel Diponegoro Surabaya at least once and aged 17-65 years. This study uses a quantitative approach with data processing techniques using SEM-PLS. The results of the study show that service quality has a significant effecton purchase decision; brand image has a significant effect on purchase decision; service quality has a significant effect on brand image; and service quality has a significant effect on purchase decision through brand image as an intervening variable.
Analysis of Factors that Shape the Use of Information Technology in Aron Group Companies Retika, Steward; Herdinata, Christian
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 3 No. 2 (2023): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v3i2.4530

Abstract

This study aims to determine the factors that shape the use of information technology in Aron Group companies. In this study, there are 24 variables that are used as factors that are assumed to shape the use of information technology, so that the results can be used by Aron Group to develop a strategy framework in order to implement and provide better and targeted use of information technology. Researchers use quantitative types of research. In this study, there were as many as 86 people used as samples. The analysis method used in this study is exploratory factor analysis (EFA) with the help of the SPSS application. The results of this study are the main factors forming the use of information technology are work competence factors and their elements, organizational environmental factors and their elements, task suitability factors and their elements, work motivation factors and their elements.
THE INFLUENCE OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION AT WS HOTEL IN SURABAYA Kevin, Kevin; Herdinata, Christian
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 8, No 1 (2024): IJEBAR : Vol. 8, Issue 1, March 2024
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v8i1.11995

Abstract

This study aims to examine and analyze the variables that influence customer satisfaction. The variables studied include service quality, customer value and customer satisfaction. This research is quantitative in nature and focuses on the analysis of variables that affect customer satisfaction with a survey method approach using a questionnaire. The population in this study are WS hotel customers in the period from 2021 to 2023. The research was conducted on 159 respondents using a purposive sampling technique. The results of the study show that the service quality variable has a significant and positive effect on customer satisfaction variables, the service quality variable has a significant and positive effect on customer value, the customer value variable has a significant and positive effect on customer satisfaction and the service quality variable has a significant and positive effect on satisfaction customers through customer value intervening variables. This shows that maintaining and improving service quality has an impact on customer value which in the end is expected customer satisfaction to be achieved.
Factors Affecting Investment Decisions On Millennials And Gen Z Annabella Claudia Kurniadi; Christian Herdinata
Jurnal Manajemen Vol. 28 No. 3 (2024): October 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v28i3.2009

Abstract

Since 2019, capital market investors have surged, primarily those under 40 years old, called millennials and Gen Z. However, the financial literacy of Indonesians is low, with victims of fictitious investment cases increasing yearly. This study aims to determine the effect of Financial Literacy (FL) and Investment Experience (IE) on Investment Decisions (ID) with Risk Tolerance (RT) as a mediating variable. The method used is Partial Least Square and involves 185 stock investors aged 18 to 40 years domiciled in Java and Bali, using a purposive sampling technique and the Hair formula. This study found that FL and IE have a significant and positive effect on ID, FL and IE have a significant and positive effect on RT, RT has a significant effect and positive on ID, FL and IE have a significant and positive effect on ID through RT.
Influence of Service Quality on Customer Engagement with Customer Emotions as an Intervening Variable in Aman Cepat Company Susanto, Veronica Puspitasari; Herdinata, Christian
Review of Management and Entrepreneurship Vol. 6 No. 1 (2022): Review Of Management And Entrepreneurship
Publisher : International Business Management - Universitas Ciputra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rme.v6i1.2351

Abstract

Aman Cepat is a family business that runs in the shipping service sector. Aman Cepat has problems in sales which have not reached the sales target. Moreover, Aman Cepat has customer complaints regarding its ser- vice quality dimensions (personnel, outcome, and social quality), and cur- rently, competition in the expedition service sector is getting tougher. This research aims to test and analyze the influence of service quality dimen- sions towards customer emotions and the effect of customer emotions on customer engagement of Aman Cepat. The benefit of this research is that it is expected that the Aman Cepat Company can provide better quality in service. This research has novelty in the field of the industry being studied. The population of this research is the active B2B customer of the company, and the samples are 78 respondents, who were chosen using the saturated sampling method. This research uses the Partial Least Square Structural Equation Modelling. The results show those service quality dimensions have a significant influence on customer emotions, and the customer emotions variable also has a considerable influence on the customer engagement of Aman Cepat.
EFFECT OF ORGANIZATIONAL COMPETENCE, ORGANIZATIONAL SUPPORT, AND ORGANIZATIONAL PRODUCTIVITY TOWARDS ADOPTION OF FINANCIAL TECHNOLOGY Herdinata, Christian; Wiradinata, Trianggoro; Christian, Sonata; Setiobudi, Auditia
Jurnal Aplikasi Manajemen Vol. 17 No. 4 (2019)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2019.017.04.05

Abstract

The rapid development of internet technology with affordable prices raises new opportunities for micro, small, and medium enterprises (SMEs) in East Java in creating product innovation and marketing development. Various studies in the field of entrepreneurship and information technology have been carried out, but not many studies specifically examine the level of adoption of the Financial Technology system for business creation and development. This study focuses on the influence of organizational competence, organizational support, organizational productivity on financial technology adoption. This study uses a quantitative approach with a sample of SME businesses that use financial technology system adoption in the business that is run. The sample chosen using purposive sampling technique and selected 402 SMEs in East Java with the data analysis technique used is multiple linear regression techniques. The results of this study found that the influence of organizational competence, organizational support, and organizational productivity had a significant influence on financial technology adaptation.
Co-Authors Adella Novita Candra Afandi, Eka Prasetia Ahmad Junaedi Angela Grace Santosa Angelica Satryo Annabella Claudia Kurniadi Annabella Claudia Kurniadi Ardiana Kurniasari Aria Ganna Henryanto Arviana, Vanessa Princessa Auditia Setiobudi Audrey Amadea Bramantyo, Paskalis Dio Burhan Bungin Christanty, Nanda Rika Christina Whidya Utami Cliff Kohardinata Damelina B. Tambunan David Sukardi Kodrat Devi Rahnjen Wijayadne Eduardus Tandelilin Eric Harianto Erni Saputri Halim Erwin Setiawan Esfandiani Widyakin Farren Ardina Fitra Muhammad Fauzi Fitriani, Reni Fransisca Desiana Pranatasari Gabriel Aprilia Gani, Ervina Abdul Gavrila Evania Prambudi Gunawan, Novita Cicilia Hana Chyntia Harijanto, Griffin Septian Hermeindito Joko, Fx Agus Kevin kevin Krismi Budi Sienatra Kusuma, Meidiahna Liestya Padmawidjaja Liliana Dewi Linda Setyawati Ningsih Pribadi, Putri Nusabika, Awdiqit Dwi Olasode, Tikristini Putri, Ayu Novianti Kresna Radiany, Ade Asria Rama Septriduta Surya Negara Retika, Steward Robert Gain Santosa, Angela Grace Saputra, Martinus Calvin Sembiring, Murphin Sembiring, Murpin Sonata Christian Sudirman, Maya Paramitha Dewanty Susanto, Veronica Puspitasari Tommy C. Efrata Tommy Christian Efrata Tri Cahyono Trianggoro Wiradinata Wiliam Santoso Yuli Kartika Dewi