Article Per Year (5 Year)
p-Index From 2020 - 2025
9.509
P-Index
This Author published in this journals
All Journal Dinamik Journal of Natural Sciences and Mathematics Research Sinkron : Jurnal dan Penelitian Teknik Informatika Jusikom: Jurnal Sistem Informasi Ilmu Komputer Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Tekinkom (Teknik Informasi dan Komputer) INFOKUM Jurnal Teknologi Informatika dan Komputer Jurnal Ilmu Komputer dan Sistem Informasi (JIKOMSI) Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Media Informatika TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Jurnal Ilmiah Multidisiplin Indonesia INOVTEK Polbeng - Seri Informatika
Indra, Evta
Universitas Prima Indonesia
Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Materials Science & Nanotechnology Physics

Published : 57 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Ilmiah Multidisiplin Indonesia

 1 
Fine-Tuning the Gemini 1.5 Flash Large Language Model for User Perception Classification in BSI Mobile Application Reviews Fidelis, Rio; Vicraj, Vicraj; Bangun, Dea Monica; Mayanti, Nur; Indra, Evta
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 05 (2025): Multidisiplin Indonesia (JIM-ID), Mey 2025
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

he growing volume of user reviews on digital platforms such as the Google Play Store presents a major challenge in automatically understanding user perceptions, especially due to the unstructured, varied, and highly subjective nature of the text data. Manual analysis at this scale is inefficient and prone to bias. To address this issue, this study applies fine-tuning on the Large Language Model (LLM) Gemini 1.5 Flash to automatically classify user perceptions of the BSI Mobile application. Perceptions are categorized into three classes: Very Poor, Fair, and Excellent. A total of 120,000 reviews were collected via web scraping and processed through cleaning, normalization, automatic labeling using the IndoBERT model, and conversion into JSONL format for fine-tuning on the Google Cloud Vertex AI platform. Evaluation results show an accuracy of 63.41% for perception classification and 67.31% for sentiment classification, with F1-scores of 28.82% and 28.75%, respectively. The model demonstrated better accuracy in identifying positive perceptions, while neutral or ambiguous reviews remained a challenge. Consistency analysis between predicted perceptions and user ratings showed a match rate of 83.81%. This study demonstrates that the fine-tuned Gemini 1.5 Flash is an effective solution for text-based perception classification and holds strong potential for broader application in user opinion analytics systems.
Co-Authors ., Calvin ., Christnatalis Abellista, Tivanez Ballerina Ahmad Rifai Akbari, Deni Adha Alfi, Ahmad Haikal Alifah, Lutfi Aulia Alvarez, Stevin Amalia Amalia Aminatunnisa, Siti Amir Saleh Anglhoma, Filbert ANITA . Bangun, Dea Monica Bangun, Frans Aditya Banjarnahor, Jepri Barus, Daniel Haganta Brutu, Lolo Frans M. Butarbutar, Serly Yunarti Buulolo, Deniarwinus Candra, Kevin daniel christian Delima Sitanggang, Delima Dina Pratiwi, Dina Dwi Rizky, Atikah Edison, Rizki Edmi Fahmi, Mohammad Irfan Fando, Al Farrona, Rio Fidelis, Rio Giawa, Well Friend Ginting, Hardiansah Ginting, Nessa Sanjaya Ginting, Ricci Kincahar Bastoto Kevin Gulo, Agustinus Gultom, Yeni Gurusinga, Alta Harahap, Charles Bronson Hizkia, Hidayati Hutabarat, Fenna Kemala Hutabarat, Lerry Yos Santa Angelina Hutasoit, Leo Nardo Hutauruk, Jesika Avonia Juanta, Palma Juliandra, Vella Karim, Anggie Monica Keliat, Ribka Amelia Yunita Khu, Jerry Kumar, Sharen Loi, Mentari Hati Lowell, Alvis Lowell, Audric Lumbanraja, Lamtiur Rondang Wulan Lumbantobing, Josep Sutoyo Muda Maharja, Okta Jaya Manullang, Murni Esterlita Mariyanti, Eka Marpaung, Aldo Andy Yoseph Tama Matondang, Enjelika Mawaddah Harahap, Mawaddah MAYANTI, NUR Meizar, Abdul Muhammad Farhan Muhammad Yasir Muhardi Saputra Napitupuluh, Christian Deniro Nasution, Adli Abdillah Nasution, Syafrani Putri NK Nababan, Marlince Okta Jaya Harmaja Oloan Sihombing, Oloan Pakpahan, Ferdinand Linggo Panjaitan, Ezra Christina Septiana panjaitan, haris samuel pranada Piay, Clara Stephanie Bernadeth Pratama, Febryan Pratiwi Cristin Harnita, Pratiwi Cristin Prayetno, Reza Hamdi Purba, Rani Destika Purba, Salda Sari Putra Daniel Gohae, Hamdani Rahil, Rafif Rahmad, Julfikar Reinaldo, Erick Riady, Muhammad Alvin Rifaldo, Rifaldo Ruben Ruben, Ruben Saragih, Septua Fujima Sembiring, Diarnia Mega Selfia Sembiring, Joni Satrio Sembiring, Yudha Brema Agriva Sianturi, Santo Sanro Siburian, Astri Dahlia Sijabat, Ningot Putra Silaban, Herlan Silaen, Dinda Tamara Simajuntak, Yusuf Natanael Simamora, Wanda Pratama Putra Simangunsong, Sarah Simanjuntak, Aldowad Alles Sandro Hamonangan Simanjuntak, Mega Herlin Simarmarta, Brando Benedictus Simbolon, Ongki Sopie Sinaga, Putri tua Sinurat, Stiven Hamonangan Siregar, Frissy Siregar, Reinhrad Shodani Siringo Ringo, Jaka Tomi Ronaldo Sitanggang, Audina L Sitompul, Chris Samuel Sitompul, Daniel Ryan Hamonangan Sitorus, Sarah Tri Yosepha Situkkir, Miando Mangara Situmorang, Andreas Solly Aryza Stanley, Calvin Suhamdani, Dadan Suwanto, Jacky Suyanto, Jao Han Sweet, Kelvin Tampubolon, Irfan Saputra Tarigan, Kurniawan Tarigan, Nina Veronika Tarigan, Sri Wahyuni VERONICA VERONICA Vicraj, Vicraj Wijaya, Malvin Luckianto Wiranto, David Wiratama, Westlie Wirawan, Kyrene Wirhan Fahrozi, Wirhan Yonata Laia Ziegel, Dennis Jusuf