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Journal : Dynamic Management Journal

ANALYSIS OF INCREASING CUSTOMER SATISFACTION WITH LEO'S BAKSO IN MASTRIP, JEMBER DISTRICT WITH THE VARIABLES OF SERVICE QUALITY, PRODUCT QUALITY AND LOCATION Yuniar, Etma Klisa; Rahayu, Jekti; Izzuddin, Ahmad
Dynamic Management Journal Vol 8, No 3 (2024): July
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v8i3.11860

Abstract

This study aims to find out and analyse the influence of Service Quality, Product Quality and Location on customer satisfaction of Leo meatballs in Jember City. The data used in this study is in the form of primary data obtained through the distribution of questionnaires, interviews and observations and the use of secondary data through documentation. The population in this study is Leo Mastrip meatball consumers, while the sample size of 102 respondents using accidental sampling to Leo meatball consumers who are purchasing products. xFor dataxanalysis, the authors used multiple linear regression analysis. Based on the results of hypothesis testing, it can be stated that ServicexQuality has a significant effect on Leo Mastrip Meatball Customer Satisfaction, Product Quality has a significant effect on Leo Mastrip Meatball Customer Satisfaction, and Location has a significant effect on Leo Mastrip Meatball Customer Satisfaction, as well as simultaneously Service Quality, xProduct Quality, andxLocation havexa simultaneous impact on Customer Satisfaction.
FORMULATION OF MARKETING STRATEGY WITH SWOT ANALYSIS METHOD ON MEYCOOKIES MSMES IN SUMBERSARI, JEMBER REGENCY Indrayanti, Latri; Izzudin, Ahmad; Rahayu, Jekti
Dynamic Management Journal Vol 8, No 3 (2024): July
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v8i3.11537

Abstract

This study aims to initiate a new marketing strategy for Meycookies by applying a SWOT analysis approach. The study adopted a descriptive qualitative approach, where data was collected through interviews and documentation. Speakers were selected using purposive sampling techniques and the validity of the data was tested through source triangulation. The results of the SWOT analysis show that Meycookies has the power that allows it to take advantage of existing opportunities. This indicates that the company is in a competitive and strong position, so it needs appropriate strategies to develop its business and maintain its growth.
ANALYSIS OF THE ENTREPRENEUR SPIRIT OF THE KATEGE COFFE SHOP BUSINESS IN TARGETTING MILLENNIALS IN JEMBER Putri, Tika Yulia Sari; Setianingsih, Wahyu Eko; Rahayu, Jekti
Dynamic Management Journal Vol 8, No 3 (2024): July
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v8i3.10664

Abstract

In this research, the problem that occurs is how the Entrepreneur Spirit of the owner of KATEGE Coffee Shop to target millennials in the Jember Regency area. Entrepreneur is the ability to create value for business development. Spirit Entrepreneur arises because of changes in lifestyle along with the times, especially the millennial generation which is synonymous with new things and digitalization. The purpose of this research is to explain the entrepreneurial spirit of KATEGE coffee shop owners in attracting millennial generation targets. Qualitative methods are used in this research directly by observing the object under study and conducting interviews. As for data analysis using Milles and Hubberman analysis. The results showed that the entrepreneurial spirit possessed by the coffee shop owner through a proactive attitude.
THE INFLUENCE OF MARKET ORIENTATION, PRODUCT QUALITY AND DIGITAL PROMOTION ON PURCHASING DECISIONS IN THE FISHERY BUSINESS "MUTIARA FISH", UMBULSARI DISTRICT, JEMBER REGENCY Firmansyah, Achmad Faiz Hilman; Hermawan, Haris; Rahayu, Jekti
Dynamic Management Journal Vol 9, No 1 (2025): January
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v9i1.13266

Abstract

The increasingly tight business world competition, businesses must find the best way to market their goods. Every business in all categories must be sensitive to every change and put customer satisfaction as the main goal. This research aims to determine and analyze the influence of market orientation, product quality and digital promotion on purchasing decisions in the "mutiara fish" fishing business. This type of research uses quantitative methods with a sample size of 100 respondents and uses non-probability sampling techniques with purposive sampling techniques using data collection techniques in the form of questionnaires to respondents. The data analysis technique for this research uses instrument testing, classical assumptions, multiple linear regression, hypotheses and coefficient of determination. The analysis results obtained show that market orientation, product quality and digital promotion have a partially positive and significant effect on purchasing decisions for Mutiara Fish products, the results of the R2 Determination Coefficient test with an influence contribution level of 0.634 or 63%.
ENTREPRENEURSHIP STRATEGY BASED ON CREATIVITY AND PRODUCT INNOVATION: AN EMPIRICAL STUDY ON THE SUSTAINABILITY OF BANYUWANGI TRADITIONAL BATIK MSMES Nuraini, Viky; Hermawan, Haris; Rahayu, Jekti
Dynamic Management Journal Vol 9, No 2 (2025): April
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v9i2.13897

Abstract

Banyuwangi Batik as a cultural heritage faces the challenge of global competition, where creativity, product innovation, and entrepreneurial competence are the determinants of the sustainability of MSMEs. However, previous research has not comprehensively integrated these three factors in the context of traditional batik artisans. This study aims to analyze the influence of creativity, product innovation, and entrepreneurial competence on the success of Banyuwangi batik MSMEs, using explanatory research methods and a saturated sample of 46 respondents. Data were collected through questionnaires and analyzed using instrument tests, classical assumptions, multiple linear regression, and coefficient of determination (R²). The results showed that the three variables had a positive and significant effect (p < 0.05) with a contribution of 70% to business success, while 30% were influenced by external factors. The novelty of the research lies in an integrative approach in the context of traditional batik that combines aspects of design creativity with innovations based on local wisdom. These findings provide a theoretical contribution to culture-based and practical entrepreneurial literacy for MSME actors in developing competitive strategies.