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All Journal Communicatus: Jurnal Ilmu Komunikasi Syntax Literate: Jurnal Ilmiah Indonesia International Journal for Educational and Vocational Studies Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal Audience Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) JURNAL KOMUNIKASI DAN BISNIS Jurnal Abdimas Sang Buana Tedc Jurnal Indonesia Sosial Sains Jurnal Penelitian Pendidikan Indonesia KOMUNIKA BANGSA, JURNAL ILMU KOMUNIKASI JURNAL KEBANGSAAN REPUBLIK INDONESIA JURNAL PENGABDIAN KEPADA MASYARAKAT (JPKM) KEBANGSAAN
Lusiawati, Ira
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Public Service in Interpersonal Communication Lusiawati, Ira
International Journal for Educational and Vocational Studies Vol. 1 No. 5 (2019): September 2019
Publisher : Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/ijevs.v1i5.1719

Abstract

One important aspect in the implementation of public services is the ability of a service officer to interact and communicate with others. Communication is the most common thing in providing services. Good value whether or not a service is often seen from how the service providers in communicating with customers. For this communication skills must be owned and mastered properly by each service provider. In the implementation of public services, communication skills become one of the important aspects that will affect how effective the public services are provided and will determine how the community as a customer in responding to and imaging the funding organization. To communicate must be able to place humans in an honored position as well as public service is an effort to humanize humans (human humanization). In communication there is delivery of information and from one person to another. Communication will be good if there is mutual understanding between the sender and receiver of information so that the message conveyed is easily understood . This paper reviews the effectiveness of interpersonal communication within organizations to improve the quality of public services.
FENOMOLOGI AMEL YANG MEMAINKAN PERAN SEBAGAI WARIA HETEROSEKSUAL DI KOTA BANDUNG Vikri Adha Rismawan; Lusiawati, Ira
KOMUNIKA BANGSA Vol 3 No 1 (2025): Edisi 5
Publisher : UKRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31848/kosa.v3i1.4292

Abstract

Gender and sexuality are interesting and very important object of research because it has its own challenges in the social, normative, cultural and religious contexts in Indonesia. One gender expression that often becomes a topic of conversation in society is transwoman. Waria stands for Wanita Pria where men who are and behave, look, and speak like women. The purpose of this study is to identify the experiences, feelings, and meanings of Amel who plays the role of a heterosexual transvestite in Bandung City. A descriptive qualitative approach was used because this research focuses on an in-depth understanding of the subjective experience of a heterosexual waria. By basing on the phenomenological approach developed by Edmund Husserl as the main theory and Alfred Schutz as the supporting theory. This study reveals that Amel's life experiences, feelings, and meanings are the result of constructions that occur through interactions between her subjective awareness, her environment, and the social network that surrounds her
KOMUNIKASI ANTAR PRIBADI PENGURUS INABAH II PUTRI PESANTREN SIRNARASA DALAM PROSES REHABILITASI SOSIAL KORBAN PENYALAHGUNAAN NAPZA KABUPATEN CIAMIS JAWA BARAT Lusiawati, Ira; Legiyawati, Dini
Jurnal Indonesia Sosial Sains Vol. 2 No. 11 (2021): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v2i11.465

Abstract

Pada saat ini ilmu komunikasi berkembang dengan pesat untuk membantu melancarkan kegiatan komunikasi antar pribadi dimana komunikasi antar pribadi ini dapat digunakan untuk menjalin hubungan yang lebih baik bagi konselor untuk membantu client nyamenjadi lebih terbuka dan saling percaya. Bagi client penyalahgunaan NAPZA yang sedang direhabilitasi, bagaimana komunikasi antar pribadi terhadap proses pendampingan rehabilitasi serta faktor penghambat apa yang terjadi saat proses rehabilitasi. Untuk mencapai tujuan tersebut dipilih penelitian bersifat deskriptif kualitatif, yaitu penelitian yang diarahkan untuk memberikan gejala-gejala, fakta-fakta atau kejadian-kejadian secara sistematis dan akurat mengenai sifatsifat penelitian serta menganalisa kebenarannya berdasarkan data yang diperoleh. Metode pendekatan penelitian kualitatif, di dalam teknikpengumpulan datanya menggunakan teknik wawancara dan observasi.Pembahasannya dianalisis melalui hasil wawancara serta menggunakan interpretasi. Informan dalam penelitian ini berjumlah 6 orang, dimana informan terdiri dari 3 pengurus dan 3 pecandu NAPZA. Hasil penelitian menunjukkan bahwa melalui komunikasi antar pribadi yang lembut, saling percaya dan penuh kesabaran, membantu kelancaran dalam proses penyembuhan mereka. Perubahan secara mental yang dialami korban penyalahgunaan NAPZA di Inabah II Putri itu lebih mengarah pada rehabilitasi spiritual dengan sholat, perbanyak berdzikir, dan mengaji. Adapun implikasi dari penelitian inipara pecandu NAPZA setelah menjalani proses rehabilitasi yang dipandu dengan komunikasi antar pribadi yg lembut dan penuh kesabaran di Inabah banyak perubahan yang mereka alami, dimana pecandu NAPZA menjadi lebih berani membuka diri dengan keluarga dan lingkungan sekitarnya.
THE INFLUENCE OF ORGANIZATIONAL COMMUNICATION CLIMATE ON EMPLOYEE PERFORMANCE IN BANDUNG REGIONAL REVENUE MANAGEMENT AGENCY Lusiawati, Ira
Jurnal Komunikasi dan Bisnis Vol. 10 No. 2 (2022): November
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46806/jkb.v10i2.903

Abstract

This study examines the problem of not optimal employee performance at the Regional Income Management Agency in the city of Bandung. Problems in the Organizational Communication Climate that have not been optimally carried out on Employee Performance at the Regional Revenue Management Agency in the city of Bandung. Quantitative approach is used in this study to determine the relationship between variables through hypothesis testing in a population. The research method used is the Explanatory Survey Method with data collection techniques using a five-scale questionnaire. The number of respondents was 167 people, taken by simple random sampling from members of the population of 286 people at the Bandung Regional Revenue Management Agency. Data processing techniques use Structural Equation Modeling (SEM). Based on the results of the research on exogenous variables, namely the Organizational Communication Climate variable on Employee Performance as an endogenous variable, it is significant. In detail, the results of this study indicate that: The influence of the Organizational Communication Climate variable (X) which consists of: Trust Factor, Participation Factor in Decision Making, Honesty Factor, Openness Factor in Downward Communication, and Listening Factor in Upward Communication has an effect of 0.26 and significant by 2.00 on Employee Performance (Y). Research findings on the variables of Organizational Communication Climate, namely Ethos Factors and Relationship Factors, as a whole the research on the influence of Organizational Communication Climate on employee performance has had a positive influence on the Regional Revenue Management Board of the city of Bandung.
Emotional Manipulation and Public Opinion Formation through Viral Content: A Case Study of the #KaburSajaDulu Hashtag on Social Media Platform X Ira Lusiawati
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 24 No. 1 (2025): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v24i2.6318

Abstract

This study aims to analyze how the viral hashtag #KaburAjaDulu on social media platform X is used as a persuasive communication tool in shaping public opinion through emotional manipulation. Using a descriptive qualitative approach and content and framing analysis methods, this research explores tweets containing the hashtag, focusing on language usage, emotional expression, and public responses. The findings reveal that this hashtag employs emotional communication strategies such as anger toward government policies, fear of an uncertain future, and excitement about better opportunities abroad. These strategies effectively accelerate message dissemination, shape a collective narrative of migration as a solution, and emotionally engage the audience. Additionally, the hashtagged content raises ethical concerns, including the potential for opinion manipulation and social polarization in digital spaces. In conclusion, the hashtag #KaburAjaDulu is not merely a spontaneous trend but a form of strategic communication that powerfully frames public discontent, underscoring the importance of digital literacy and ethical awareness in using social media as a platform for shaping public opinion.
The media's agenda setting in manipulating audience's psychology through Ferdy Sambo's case Ira Lusiawati
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 2 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020242761

Abstract

The media not only presents the text written in the script that is distributed throughout its network, but also highlights dramatic elements that serve as "spices" to manipulate the audience's psychology. In reporting the Ferdy Sambo case, one of the strategies used is the agenda setting technique. Through this method, news is structured to provide a specific mental reaction to the audience's interaction with the media. In the initial news of the uproar over an incident, the important points that need to be highlighted for the audience's consumption are emphasized. This is followed by related news that is considered to be very important in filling the audience's agenda. Based on the media's techniques used, this study aims to determine how the media manipulates the audience's psychology. To obtain appropriate results, this research uses a descriptive qualitative method that is directed to obtain clear information based on high credibility online media platforms. The results of the study show that three online media, namely kompas.com, detik.com, and tribunnews.com, apply the agenda setting technique to shape the public agenda by emphasizing the distributed script.
INTERAKSI SIMBOLIK PADA PERCERAIAN AKIBAT MEDIA SOSIAL FACEBOOK: STUDI KASUS PENGADILAN AGAMA KOTA CIMAHI Faradila, Rizqi Ikhsani; Lusiawati, Ira
KOMUNIKA BANGSA Vol 3 No 2 (2026): Edisi 6
Publisher : UKRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31848/kosa.v3i2.4555

Abstract

The use of Facebook social media is involved in a dynamic relationship between married couples that can result in a conflict that leads to the decision to divorce. Through in-depth interviews with the parties involved in the divorce, participatory observation, and analysis of court documents, the study found that symbolic interactions on Facebook, such as private conversations, comments, and public posts, often trigger mistrust, jealousy, and conflict that leads to divorce. The findings also show that the impact of Facebook use is not only limited to individual relationships but also affects social perceptions of marriage and divorce. The results of this study are expected to provide a deeper understanding of the negative impact of social media on marriage relationships, as well as suggest more effective prevention strategies to reduce the rate of divorce due to social media in the community.
PEMBERDAYAAN KADER DESA KERTAMUKTI KABUPATEN BANDUNG BARAT MELALUI KETERAMPILAN KOMUNIKASI Taufik, Cevi Mochamad; Ghassani, Rizqi; Lusiawati, Ira; Suhaeri; Fitriawati, Diny; Suminar, Erna; Sabarudin, Didin; Aditya, Krisna; Tugiyono, Jentot
JURNAL PENGABDIAN KEPADA MASYARAKAT (JPKM) KEBANGSAAN Vol. 1 No. 1 (2025): EDISI 1
Publisher : LPPM UKRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31848/jpkmkebangsaan.v1i1.4019

Abstract

The welfare of the village community is built through the communication skills of village empowerment cadres (KPMD). As informal officers recruited from community potential, the cadres work as catalysts connecting the village government with village residents. The relationship between cadres and villagers is mainly related to the delivery and implementation of various programs aimed at all villagers. With these roles and duties, the cadres have a very strategic position. Its existence is a driving force that encourages and awakens villagers to participate in the implementation of village community development programs. Given the importance of the role and position of village cadres, lecturers of Communication Studies at the National University of Indonesia (UKRI) conduct community service which aims to provide communication skills to Kertamulya village cadres, Padalarang District, West Bandung Regency, so that all government programs can be understood and conveyed to all villagers. With the lecture and discussion method, it is possible to identify and solve various problems that arise with regard to the communication of cadres. The PkM results show that the cadres gain applied knowledge that can be used in carrying out all the tasks assigned.
MENUMBUHKAN PENGETAHUAN WAWASAN KEBANGSAAN DI ERA DIGITAL MELALUI KOMUNIKASI KEPADA WARGA DESA GUDANGKAHURIPAN KBB Taufik, Cevi Mochamad; Fitriawati, Diny; Lusiawati, Ira; Ghassani, Rizqi; Bintang, Gilang; Fadilah, Dini Nur; Sabarudin, Didin; Aditya, Krisna; Wibowo, Edi; Sila, Gita Eka; Suldani , Muh. Resa Yudianto; Widyaputra , Fauzan Ahdi; Tresnoati , Widia Sari; Tugiyono, Jentot
JURNAL PENGABDIAN KEPADA MASYARAKAT (JPKM) KEBANGSAAN Vol. 1 No. 2 (2025): Edisi 2
Publisher : LPPM UKRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31848/jpkmkebangsaan.v1i2.4353

Abstract

Attention to national values ​​and insight has almost disappeared among the majority of residents of Gudangkahuripan village, Lembang District, West Bandung Regency (KBB). In their daily lives, residents are more focused on meeting daily consumption needs than increasing and honing their knowledge of national insight. The only knowledge they ever acquired about national insight was during elementary and secondary school. After graduating, some continued on to college, while most focused on finding work. From that point on, they were almost no longer connected to national symbols and terms. Likewise, refresher courses on national values ​​and insight in the form of seminars, meetings, or discussions were almost never received. Starting from this condition, Community Service (PkM) lecturers and students of the Communication Science Study Program (Prodi Ilkom) of the National University of the Republic of Indonesia (UKRI) were directed to revitalize knowledge of national insight among the residents of Gudang Kahuripan village. The approach used was a lecture method by communicating the elements, components, mission and vision, and goals of nationality. PkM succeeded in raising awareness and interest among Gudangkahuripan villagers to trace the essence and identity as citizens of the nation. Awareness also occurs regarding the position of citizens as part of the digital world cycle.
LITERASI PROFESI WARTAWAN PADA GURU DAN TENAGA PENDIDIK DI CIMAHI Nurdin, Iman Soleh; Lusiawati, Ira; Solihin
JURNAL PENGABDIAN KEPADA MASYARAKAT (JPKM) KEBANGSAAN Vol. 2 No. 1 (2026): Edisi 3
Publisher : LPPM UKRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31848/jpkmkebangsaan.v2i1.4646

Abstract

The current era of information disruption presents significant challenges for educational institutions in Cimahi City, particularly in distinguishing professional journalists from fraudulent or “bodrex” journalists who misuse the profession. Limited journalism literacy often leads to negative stigma and excessive caution among schools when dealing with the media. This Community Service Program (PkM) aims to enhance teachers’ and education personnel’s understanding of the journalism profession, enabling them to respond critically while fostering constructive media relations.The method employed involved interactive socialization and educational sessions on Press Law No. 40 of 1999, the Journalistic Code of Ethics, and Journalist Competency Standards. The activity was conducted on December 13, 2025, involving 80 participants from elementary and junior high schools in Cimahi City. The results indicate an increased understanding of the strategic role of school public relations as a gatekeeper, the mechanism of the right of reply, and legal protection against intimidation. This improved literacy encourages a paradigm shift toward more professional and collaborative media partnerships.
Co-Authors Aditya, Krisna Didin Sabarudin Dini Legiyawati Diny Fitriawati, Diny Edi Wibowo Erna Suminar Fadhillah, Dini Nur Fadilah, Dini Nur Fadli Tri Hartono Faradila, Rizqi Ikhsani Ghassani, Rizqi Gilang Bintang Gita Eka Sila Hasim Hasim Jentot Tugiyono Krisna Aditya Krisna Aditya Legiyawati, Dini Marwoto Marwoto Mochamad Napit Muh. Resa Yudianto Suldani Nurdin, Iman Soleh Rizqi Ghassani Rizqi Ghassani Sabarudin, Didin Solihin Suhaeri Suhaeri Suhaeri Suminar, Erna Taufik, Cevi Mochamad Tresnoati , Widia Sari Tugiyono, Jentot Vikri Adha Rismawan Widyaputra , Fauzan Ahdi