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Journal : Journal of Social Work and Science Education

The Influence of Leadership and Organizational Culture on Employee Performance Mediated by Interpersonal Communication Sugiyanto, Eko; Ekowati, Sri; Finthariasari, Meilaty; Harini, Ririn; Yuniarti, Rina; Pitra, Ahmad
Journal of Social Work and Science Education Vol. 5 No. 3 (2024): Journal of Social Work and Science Education
Publisher : Yayasan Sembilan Pemuda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52690/jswse.v5i3.880

Abstract

The purpose of this research is to answer and solve the research problems outlined above, including the following: to analyze the influence of leadership, organizational culture, and interpersonal communication on employee performance; the impact of leadership on employee performance; the effect of organizational culture on employee performance; and the role of interpersonal communication in mediating the relationship between leadership and organizational culture on employee performance. In this research, the method used is quantitative. The population used in this study consisted of all Civil Servants in South Bengkulu Regency, totaling 5,617 individuals. Based on the results of the sample calculation, the minimum sample size to be used in this study is 365 samples. The research concludes that leadership has a positive effect on interpersonal communication, organizational culture positively affects interpersonal communication and interpersonal communication influences employee performance. Additionally, leadership and organizational culture also have a positive impact on employee performance, and interpersonal communication can mediate this relationship.
Implementation of Management Functions at PT Pegadaian (Persero) Finthariasari, Meilaty; Pitra, Ahmad; Mukadar, Amir; Humairah, Mifta; Fauziah, Fenty
Journal of Social Work and Science Education Vol. 5 No. 3 (2024): Journal of Social Work and Science Education
Publisher : Yayasan Sembilan Pemuda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52690/jswse.v5i3.881

Abstract

This research aims to investigate and analyze the implementation of management functions at PT. Pegadaian (Persero) Lebong Regency. Considering the many functions of management, this research will only discuss four management functions, namely, planning, organizing, supervising, and directing. This research uses descriptive and qualitative research methods. In the data collection process in this research, researchers used observation, interview, and documentation techniques. In analyzing the data, researchers used data analysis techniques with data reduction steps, data presentation, and drawing conclusions. The research results show that employees already have their respective duties and obligations in dividing tasks as well as arranging activities by planning in advance. Apart from planning the division of tasks according to the abilities of each employee, PT. Pegadaian (Persero) Lebong Regency also provides good guidance to employees. By carrying out training activities that all employees must participate in. Then, in terms of supervision of PT Pegadaian (Persero), Lebong Regency also did well. Supervision is very important in a company so that the evaluation process runs smoothly.