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Journal : JURNAL PUBLISITAS

Peran Ditsamapta dalam Meningkatkan Pelayanan Publik untuk Mewujudkan Polisi Republik Indonesia yang Presisi Aprianty, Henny; Rudiyanto, George; Dani, Rahiman; Purnawan, Heru; Yanto, Hernowo Novi
Jurnal Publisitas Vol 9 No 2 (2023): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v9i2.321

Abstract

The Directorate of Samapta (Ditsamapta) is a work unit at the Polda level under the Kapolda. Samapta is in charge of carrying out four activities namely Arrangement, Guard, Escort and Patrol (Turjawali). Crowd control (Dalmas). Seacrh And Rescue (SAR), as well as Animal Assistance (k-9). Samapta's main task is to carry out the function of the police as a preventive or preventive task against violations of the law or disruption of the Kamtibmas, carry out early stages of repressive action as well as other forms of disturbance of the Kamtibmas. Efforts to carry out police functions according to Law of the Republic of Indonesia Number 2 of 2002 concerning the Police of the Republic of Indonesia "that the maintenance of domestic security includes public order, law enforcement, protection, protecting the community, and service to the community is carried out by the Indonesian National Police as an instrument of the state which assisted by society by upholding human rights”. The provision of services in this case must be given special attention because it involves the interests of the people. The implementation of the same tasks influences human resources and existing facilities and infrastructure because these two factors also influence the results of the performance of officers in the field. In community service by the police carried out by the Samapta Directorate it has not been fully achieved because in carrying out tasks in the samapta function there are still a number of things that affect work in providing public services. Public services carried out by the Samapta directorate include patrol activities.
Pengaruh Kualitas Pelayanan terhadap Kepuasan Masyarakat pada Dinas Perikanan Kabupaten Mukomuko Aprianty, Henny; Marlenni, Desmi; Sakti, Budiman; Purnawan, Heru; Dani, Rahiman
Jurnal Publisitas Vol 10 No 1 (2023): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v10i1.327

Abstract

This research was conducted at the Mukomuko Fisheries Service. The purpose of this research is to know the impact of reliability, responsiveness, safety, empathy, and concreteness on the satisfaction of the person being treated. This research was conducted using quantitative research where the main source of information was the people selected as respondents. Respondents were selected using a purposive sampling technique. Up to 75 people were interviewed using a non-probability-based sampling technique. Researchers used the main survey instrument (questionnaire) to collect data. Each question in the questionnaire contains 5 answer choices, each answer choice is evaluated according to a Likert scale. The data used in this study are quantitative analysis data supported by descriptive analysis (explanation). Quantitative analysis tool with multiple linear regression. While the hypothesis was tested using the t-test (t-test) and F-test (F-test) with a confidence level of 95 n alpha = 0.05. The results of the data analysis carried out show that the quality of service in terms of reliability, responsibility, security, empathy, and concrete influences the satisfaction of the people who work at the Kupaten Mukomuko Fisheries Service. The results of linear regression analysis often show that increasing reliability, responsiveness, security, empathy, and concreteness can increase service user satisfaction. The results of testing the hypothesis with the t-test give the calculated t values of the three variables studied > significance of t table < 0 > F table. Reliability, responsiveness, safety, empathy, and concreteness partially and at the same time have a significant effect on the satisfaction of the people who work in the Mukomuko fisheries service. Keywords: Service Quality, Community Satisfaction
Efektivitas Sistem Layanan Payroll Dalam Pembayaran Tunjangan Kinerja Bagi Anggota POLRI di Lingkungan POLDA Bengkulu Aprianty, Henny; Arnubi, Arnubi; Sakti, Budiman; Purnawan, Heru
Jurnal Publisitas Vol 10 No 2 (2024): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v10i2.419

Abstract

This research was conducted with the aim of finding out the effectiveness of the payroll service system in paying performance allowances for police members within the Bengkulu Regional Police. The type of research used in this thesis is qualitative research. This research uses descriptive case study techniques, which are carried out intensively, in detail and in depth on the research object. The data in this research was obtained from primary data and secondary data. Data collection techniques used are observation methods, interview methods, and documentation methods. The data analysis technique is using Data Reduction, Data Display (Data Presentation), and Conclusion Drawing/Verification. The results of this study indicate that: 1). The effectiveness of the payroll service system in paying performance allowances for police members within the Bengkulu Regional Police has been implemented well and responsibly, seen from program effectiveness indicators which include: a) Indicators of Accuracy of Program Targets, b) Indicators of Program Socialization, c) Indicators of Achievement of Program Goals, and d) Program Monitoring Indicators. 2). The members of the National Police and ASN who are involved have also tried their best to continue to improve the effectiveness of the payroll service system in paying performance allowances for police members within the Bengkulu Regional Police.
Strategi Peningkatan Pendapatan Asli Daerah Melalui Sektor Pajak Bumi Dan Bangunan Perkotaan Dan Perdesaan (Studi Kasus Badan Pendapatan Daerah Kota Bengkulu) Purnawan, Heru; Deswanti, Futri Rahayu; Mulyadi, Mulyadi; Aprianty, Henny
Jurnal Publisitas Vol 11 No 1 (2024): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v11i1.495

Abstract

Land and Building Tax (PBB) is one type of government tax that is collected mainly on land and buildings. According to the Land and Building Tax Law Number 12 of 1985, it is permissible to build buildings on designated land. This study uses a qualitative approach with a descriptive method. The results of the study found that PBB has not been maximized because the accuracy of the Land and Building data is still not in accordance with the reality of community asset ownership where there are differences in purchase price, size, and several other data. In addition, low purchasing power in Bengkulu City makes some assets that are not used as a business make people reluctant to comply with PBB payments. Moreover, in this strategy effort, it is a challenge because many Civil Servants / State Civil Apparatus still do not make mandatory PBB payments for their ownership. From the results of the study and findings in the field, it can be concluded that the strategy of the Bengkulu City Regional Revenue Agency in increasing land and building taxes in rural and urban areas in 2023 has not been running well so that improvements still need to be made. The strategies implemented include a direct approach to the community directly, socialization to taxpayers, and visiting houses one by one.
Analisis Determinan Kinerja Aparatur Sipil Negara (ASN) Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPM-PTSP) Bengkulu Tengah Dani, Rahiman; Jaya, Pory Rusman; Aprianty, Henny; Purnawan, Heru
Jurnal Publisitas Vol 11 No 2 (2025): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v11i2.534

Abstract

Every organization makes an effort to achieve progress and development. The most influential factor in achieving these goals is human resources. Human resources that can advance an organization are people who perform well and are very effective. The qualified tasks and characteristics to achieve optimal performance. If the main tasks and functions of the organization are not clear, then people will find it difficult to do their jobs well, and it will be difficult to achieve good results. In addition, performance determinant factors are very much needed, including productivity, responsiveness, and accountability to achieve good and optimal performance. The importance of main tasks functions and performance determinants to realize human resource performance in the organization encourages the author to research the main tasks functions and performance determinants of ASN (State Civil Apparatus) of the Investment and One-Stop Integrated Service Office (DPM-PTSP) of Central Bengkulu. The aim is to determine the implementation of the main tasks and functions of the ASN performance determinants who work in the organization. The reason for researching ASN is because based on observations, the main tasks and functions have not been implemented properly and the performance determinant factors in the aspects of productivity, responsiveness, and accountability are indicated as not being good. So it still needs to be proven through research. The author uses interviews as a source of information, namely ASN who work in the organization. The results of the study indicate that the main tasks and functions given to ASNs are mostly good or very good, although some things are not good, namely the availability of ASN that is not consistent with appropriate ASN training and the work results achieved by ASN have not met management standards.
Analisis Efektivitas Penggunaan Metode Kontrasepsi Jangka Panjang (MKJP) dalam Pencegahan Stunting di Wilayah Kerja Puskesmas Kecamatan Bintuhan, Kabupaten Kaur Aprianty, Henny; Aski, Hendri; Sakti, Budiman; Purnawan, Heru
Jurnal Publisitas Vol 11 No 2 (2025): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v11i2.535

Abstract

Analysis of the Effectiveness of Using Long-Term Contraceptive Methods (MKJP) in Preventing Stunting in the Working Area of Bintuhan Health Center. This study aims to analyze the effectiveness of Long-Term Contraceptive Methods (MKJP) in preventing stunting and identify the barriers to their implementation in the working area of Puskesmas Bintuhan. A qualitative approach was used, with data collected through in-depth interviews, observations, and document analysis. Informants included the Head of DP3APPKB Kaur Regency, the Head of UPTD Puskesmas Bintuhan, health workers, posyandu cadres, community leaders, and reproductive-age couples. The results show that the MKJP program effectively prevents stunting by targeting reproductive-age couples, particularly those aged 20–50 years, focusing on birth spacing. Socialization efforts, including counseling, field visits, and media campaigns, have improved public awareness. However, program acceptance remains hindered by social stigma, fear of side effects, and limited access to services in remote areas. Barriers to program implementation include myths surrounding MKJP, cultural norms placing contraceptive responsibility on women, limited male involvement in decision-making, and inaccurate information. These factors significantly influence the community’s acceptance of MKJP, especially in rural areas. In conclusion the MKJP program plays a crucial role in preventing stunting, but its success requires more inclusive educational strategies, culturally sensitive approaches, cross-sector collaboration, and improved access to healthcare services in remote areas. This program is expected to support reproductive health and family welfare sustainably and become reference in the future.
Analisis Pelayanan Publik pada Kepolisian Daerah Bengkulu (Studi pada Sentra Pelayanan Kepolisian Terpadu) Aprianty, Henny; Ichwan, Muhammad; Dani, Rahiman; Purnawan, Heru; Triyanto, Deni
Jurnal Publisitas Vol 12 No 1 (2025): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i1.552

Abstract

This study analyzed public services in the Bengkulu Regional Police environment with a survey at the Integrated Police Service Center. The type of research used in this study is qualitative research. This study presents a descriptive discussion of the research with a case study technique that is carried out intensively, in detail, and in-depth on the object of research, the data in this study were obtained from primary data and secondary data. The data collection techniques used were observation methods, interview methods, and documentation methods. The data analysis techniques used were Data Reduction, Data Display, and Conclusion Drawing/Verification. The results of the study showed that in general the service at the Bengkulu Regional Police SPKT was good and met public service standards. Simple administrative requirements, easy-to-access service systems, efficient service times, and public complaints were handled quickly and transparently. The public was also satisfied with the professional and friendly attitude of the officers. However, there are still several aspects that need to be improved, such as the use of information technology, further training for officers, increasing the number of personnel during peak hours, and strengthening supporting facilities such as special rooms for vulnerable groups. With improvements in these aspects, the quality of Bengkulu Police SPKT services is expected to be more optimal, responsive, and oriented towards public satisfaction..
Implementasi Peraturan Menteri Kesehatan Nomor 82 Tahun 2013 Tentang Sistem Informasi Manajemen Rumah Sakit (SIMRS) di Rumah Sakit Umum Daerah Siti Aisyah Kota Lubuk Linggau Tahun 2024 Arzona, Minda; Aprianty, Henny; Alexsander, Alexsander; Purnawan, Heru
Jurnal Publisitas Vol 12 No 1 (2025): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i1.573

Abstract

According to the Regulation of the Minister of Health of the Republic of Indonesia Number 82 of 2013 concerning the Hospital Management Information System, Article 3 paragraph 1, every hospital is required to organize a SIMRS. Hospital Management Information System (SIMRS) is an information technology system that processes and combines all steps of the service process in a hospital in the form of network coordination, reporting, and administrative procedures. The purpose of this study is to understand the implementation of the Hospital Management Information System (SIM RS) in order to improve health services at Siti Aisyah Regional Public Hospital, Lubuk Linggau City. The analytical theory used is George Edward III (Communication, Resources, Disposition, and Bureaucratic Structure). The research method used is qualitative with a descriptive approach. The results of this study include: 1. The process of implementing patients at Siti Aisyah Hospital, Lubuk Linggau City, namely the process from the emergency room and from the outpatient clinic; 2. The Policy of the Minister of Health Regulation Number 82 of 2013 concerning the Hospital Management Information System at Siti Aisyah Hospital, Lubuk Linggau City has been implemented which can be measured from the achievement of goals and targets, namely effective, efficient, transparent, accurate, orderly and informative hospital services; 3. Disposition in implementing the Management Information System at Siti Aisyah Hospital, Lubuk Linggau City is operated by officers who have been given previous training; 4. Facilities and infrastructure in implementing the Management Information System at Siti Aisyah Hospital, Lubuk Linggau City have adequate hardware and software specifications and use a LAN network; and 5. The process of implementing the Management Information System at Siti Aisyah Hospital, Lubuk Linggau City, namely by evaluating officers and information data.
Peran Sekretariat Dewan Dalam Membantu Pelaksanaan Administrasi Dewan Perwakilan Rakyat Daerah Kabupaten Rejang Lebong Dani, Rahiman; Apriansyah, Nopi; Aprianty, Henny; Aziz, Syahidallazi
Jurnal Publisitas Vol 12 No 1 (2025): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i1.574

Abstract

This study aims to analyze the role of the Council Secretariat in assisting the implementation of administration in the Rejang Lebong Regency DPRD, with a focus on four main aspects: agenda preparation and management, documentation and correspondence, administrative assistance, and financial and budget management. This research uses a qualitative approach with data collection techniques through in-depth interviews, observation, and documentation, and is analyzed descriptively qualitatively with data analysis techniques using data reduction, data display, and conclusion drawing/verification. The results of the study indicate that although the administration has been running quite well, there are still obstacles such as sudden changes in the agenda, lack of digitalization, and limited human resource capacity. Improvement efforts have been made through the separation of political and administrative affairs, staff training, and the application of the principles of efficiency, accountability, and transparency. Recommendations focus on strengthening information technology and improving administrative professionalism on an ongoing basis.
Analisis Kualitas Pelayanan Publik Pada Dinas Perpustakaan dan Arsip Kabupaten Musi Rawas Warsim, Warsim; Dani, Rahiman; Aprianty, Henny; Putra, Harry Yanza
Jurnal Publisitas Vol 12 No 1 (2025): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i1.575

Abstract

This study aims to analyze the quality of public services and factors that influence services at the Library and Archives Service of Musi Rawas Regency. The method used is descriptive qualitative with a field study approach through observation, interviews, and documentation. The results of the study indicate that based on five indicators of service quality-tangible, reliability, responiveness, assurance, and empathy-services have been running quite well but still need improvement, especially in terms of physical facilities, service consistency, and attention to vulnerable groups. Factors such as compliance with procedures, communication between employees, and availability of facilities directly affect the effectiveness of services. Improvements in facilities, employee training, and ongoing evaluation are needed to realize more efficient and responive services to community needs.
Co-Authors Agustomi, Endri Alexander Alexander Alexander Alexander, Alexander Alexsander Alexsander, Alexsander Alexsander, Alexsander Annisa Amaliah Apriansyah, Nopi Arifah Hidayati Arifah, Alia Arjianto, Arjianto Arnubi, Arnubi Arzona, Minda Aski, Hendri Aziz, Syahidallazi Azwardi, Evy Bobby Mandala Putra Budiman Sakti Cerianti Cerianti Dani, Rahiman Darmawi, Edi Dekki, Dekki Deni Triyanto Deni Triyanto Deswanti, Futri Rahayu Diky Mariantoy Dodo Sutardi Dodo Sutardi, Dodo Dwinri, Havenzi Elimus Elida, Yesmenti Erika, Tiara Devita Gembar, Mulyadi Haira Kuspita Hairani, Puspa Hardiansyah Hardiansyah Hariani, Puspa Harmiati Harmiati Harmiati Herlina, Aili Herman Toyo Hermansyah Hermansyah Hernowo Novi Yanto HERU PURNAWAN Hesti, Sarwinda Hilda Distia Puspita Iansyah, Habibie Asfa Ismail, rahmat ismail Jaya, Pory Rusman Julianti Julianti, Julianti Kauri, Ocha Kismartini Kismartini Mardianto Mardianto Marlenni, Desmi Mitra, Alpin Doni Monika, Ersi Muhammad Ichwan Mulyadi Mulyadi Mulyadi Mulyadi Novica, Sentri Noviyanto, Hernowo Oktavia Anggraini Parwito Parwito Parwito, Parwito Pranata, Yuvaldo Dimas Purniati, Purniati Putera, Dento Puteri Novelia Putra, Bobi Mandala Putra, Harry Yanza Qua, Allamahu Syadidal Rahiman Dani Rahiman Dani Rahmat Ismail Revlen Herryanto Riswandi, Meky Ronanda, Aditya Candra Rudiyanto, George Saikal Mulyadi Santri Nuver Saputra, Noprian Sawihin Sawihin Sepramadi, Deki Sislan, Sislan Sisman, Sisman Sofyan, Elpi Sri Rahayani Stevani, Risa Supriyono, Supriyono Suryana, Tesa Dwi Susanto, Faizal Triyanto, Deni Wahyudi Saputra Wardana, Andy Pramudya Wardiansyah Wardiansyah Warsim, Warsim Wasi Seto Wasisto Yanto, Hernowo Novi Yudistio Dwi Putra Zarusdan, Hefta