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Pengaruh Kualitas Pelayanan Dan Harga Terhadap Loyalitas Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel Intervening Inggrid Kusuma Dewi; Kartawan; Apip Supriadi
Jurnal Bisnis dan Manajemen (JURBISMAN) Vol. 2 No. 3 (2024): Jurnal Bisnis dan Manajemen (JURBISMAN)
Publisher : Penerbit dan Percetakan CV. Picmotiv

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61930/jurbisman.v2i3.753

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan dan harga terhadap kepuasan pelanggan dan pengaruhnya terhadap loyalitas pelanggan. Studi dilakukan pada member pelanggan Yomart Tasikmalaya. Pengambilan sampel dilakukan dengan teknik simple random sampling, dengan jumlah ukuran sampel sebanyak 230 sampel. Instrumen penelitian yang digunakan adalah kuisioner dengan skala likert. Teknik analisis yang digunakan adalah structural equation modeling. Hasil penelitian ini menunjukkan bahwa, 1) Kualitas pelayanan dan harga berpengaruh positif dan signifikan terhadap kepuasan pelanggan; 2) Kualitas pelayanan dan harga berpengaruh positif dan signifikan terhadap loyalitas pelanggan; 3) Kepuasan pelanggan berpengaruh positif dan signifikan terhadap loyalitas pelanggan; 4) Kepuasan pelanggan mampu memediasi pengaruh kualitas pelayanan dan harga terhadap loyalitas pelanggan. Kata kunci : Harga, Kepuasan Pelanggan, Kualitas Pelayanan, Loyalitas Pelanggan
Technical Efficiency of Indonesia's Education Sector Before and During the COVID-19 Pandemic: A Data Envelopment Analysis (DEA) Application Aliyuddin, Muhammad; Surgawati, Iis; Supriadi, Apip
Terbuka Journal of Economics and Business Vol. 5 No. 2 (2024)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarkat-Universitas Terbuka

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Abstract

The education sector is one of the areas impacted by the COVID-19 pandemic. Nevertheless, its management must continue to be implemented well and efficiently. The aim of this study is to examine the technical efficiency of the education field in Indonesia before and during the COVID-19 pandemic. The research period spans 4 years, from 2018 to 2021. This study focuses on the 33 provinces in Indonesia. The data analysis technique used is non-parametric efficiency analysis using Data Envelopment Analysis (DEA), and assumes Variable Return to Scale (VRS) and is output-oriented. Estimation results indicate that the majority of provinces (81%) experienced a decline in average efficiency scores during the pandemic. All of these provinces are located outside of Java Island. Furthermore, there are provinces that saw an increase in efficiency scores during the pandemic, namely East Java, Central Java, Lampung, Jambi, West Papua, and Yogyakarta. Meanwhile, provinces that did not experience a change in average efficiency scores before and during the pandemic are Riau, Jakarta, West Java, Banten, Bali, North Kalimantan, and Gorontalo
Analisis Faktor-faktor yang Memengaruhi Volume Ekspor Kopi Indonesia ke Mesir Tahun 2001-2022 Utami, Sri; Supriadi, Apip; Sukarso, Aso
WELFARE Jurnal Ilmu Ekonomi Vol 5, No 2 (2024): November
Publisher : Jurusan Ekonomi Pembangunan, Fakultas Ekonomi, Universitas Siliwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37058/wlfr.v5i2.14417

Abstract

This study aims to analyze the effect of domestic coffee production, Egyptian GDP per capita, and exchange rates on the volume of Indonesian coffee exports to Egypt in 2001-2022. This research method used in this study is a quantitative approach. This study uses annual data with a time span of 2001-2022. The data used in this study are secondary (time series) data sourced from the Central Bureau of Statistics, International Coffee Organization, and World Bank. The analytical method used is multiple linear regression. The results showed that partially domestic coffee production, Egyptian GDP per capita, and exchange rate had a positive and significant effect on the volume of Indonesian coffee exports to Egypt in 2001-2022. Jointly, domestic coffee production, Egyptian GDP per capita, and exchange rate have a significant effect on the volume of Indonesian coffee exports to Egypt in 2001-2022. Based on elasticity analysis, the volume of Indonesian coffee exports to Egypt proved to be elastic to domestic coffee production and exchange rate, but inelastic to Egypt’s GDp per capita.Penelitian ini bertujuan untuk menganalisis pengaruh produksi kopi domestik, GDP per kapita Mesir, dan nilai tukar terhadap volume ekspor kopi Indonesia ke Mesir tahun 2001-2022. Metode penelitian yang digunakan dalam penelitian ini yaitu pendekatan kuantitatif. Penelitian ini menggunakan data tahunan dengan rentang waktu 2001-2022. Data yang digunakan dalam penelitian ini adalah data sekunder runtun waktu (times series) yang bersumber dari Badan Pusat Statistik Indonesia, Internasional Coffee Organization, dan World Bank. Metode analisis yang digunakan adalah regresi linear berganda. Hasil penelitian menunjukkan bahwa secara parsial produksi kopi domestik, GDP per kapita Mesir, dan nilai tukar berpengaruh positif dan signifikan terhadap volume ekspor kopi Indonesia ke Mesir tahun 2001-2022. Secara bersama-sama produksi kopi domestik, GDP per kapita Mesir, dan nilai tukar berpengaruh signifikan terhadap volume ekspor kopi Indonesia ke Mesir tahun 2001-2022. Berdasarkan analisis elastisitas, volume ekspor kopi Indonesia ke Mesir terbukti elastis terhadap produksi kopi domestik dan nilai tukar, namun inelastis terhadap GDP per kapita Mesir.
Enhancing Worker Productivity through the S-O-R Theory in Human Resource Management Taufik, Nuryanti; Supriadi, Apip; Ardiani, Gusti Tia; Komarlina, Dwi Hastuti Lestari
Jurnal Manajemen Teori dan Terapan| Journal of Theoretical and Applied Management Vol. 18 No. 1 (2025)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v18i1.63886

Abstract

Objective: This paper examines the influence of empowering leadership on positive worker behavior and work productivity in various organizational settings. Design/Methods/Approach: This study used a survey-based quantitative design with a causal predictive approach. Partial least squares-structural equation modeling (PLS-SEM) analysis was conducted on a research sample of 268 employees from various profit and non-profit organizations. Respondents were at least 18 years old. Findings: The findings reveal that empowering leadership positively relates to creative, collaborative, and innovative behavior. Creative and collaborative behavior affects positively to work productivity, whereas worker innovative behavior does not affect work productivity. Originality/Value: This study is one of the first to apply the S-O-R theory in the context of empowering leadership and its influence on positive worker behavior and work productivity. By using this framework, the research explores new dimensions of leadership impact in organizational behavior, offering valuable insights for human resource management in diverse settings. This research captures how empowering leadership (stimulus) influences employee behavior (organism) and subsequent work productivity (response). Practical/Policy implication: The result of this study is useful for HR managers seeking to enhance employee work productivity and innovation through leadership strategies. By adopting an empowering leadership style, HR managers can foster positive behaviors such as creativity and collaboration, which ultimately lead to higher organizational performance.
Analisis Faktor-faktor yang Memengaruhi Volume Ekspor Kopi Indonesia ke Mesir Tahun 2001-2022 Utami, Sri; Supriadi, Apip; Sukarso, Aso
WELFARE Jurnal Ilmu Ekonomi Vol 5, No 2 (2024): November
Publisher : Jurusan Ekonomi Pembangunan, Fakultas Ekonomi, Universitas Siliwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37058/wlfr.v5i2.12732

Abstract

This study aims to analyze the effect of domestic coffee production, Egyptian GDP per capita, and exchange rates on the volume of Indonesian coffee exports to Egypt in 2001-2022. This research method used in this study is a quantitative approach. This study uses annual data with a time span of 2001-2022. The data used in this study are secondary (time series) data sourced from the Central Bureau of Statistics, International Coffee Organization, and World Bank. The analytical method used is multiple linear regression. The results showed that partially domestic coffee production, Egyptian GDP per capita, and exchange rate had a positive and significant effect on the volume of Indonesian coffee exports to Egypt in 2001-2022. Jointly, domestic coffee production, Egyptian GDP per capita, and exchange rate have a significant effect on the volume of Indonesian coffee exports to Egypt in 2001-2022. Based on elasticity analysis, the volume of Indonesian coffee exports to Egypt proved to be elastic to domestic coffee production and exchange rate, but inelastic to Egypt’s GDp per capita. Penelitian ini bertujuan untuk menganalisis pengaruh produksi kopi domestik, GDP per kapita Mesir, dan nilai tukar terhadap volume ekspor kopi Indonesia ke Mesir tahun 2001-2022. Metode penelitian yang digunakan dalam penelitian ini yaitu pendekatan kuantitatif. Penelitian ini menggunakan data tahunan dengan rentang waktu 2001-2022. Data yang digunakan dalam penelitian ini adalah data sekunder runtun waktu (times series) yang bersumber dari Badan Pusat Statistik Indonesia, Internasional Coffee Organization, dan World Bank. Metode analisis yang digunakan adalah regresi linear berganda. Hasil penelitian menunjukkan bahwa secara parsial produksi kopi domestik, GDP per kapita Mesir, dan nilai tukar berpengaruh positif dan signifikan terhadap volume ekspor kopi Indonesia ke Mesir tahun 2001-2022. Secara bersama-sama produksi kopi domestik, GDP per kapita Mesir, dan nilai tukar berpengaruh signifikan terhadap volume ekspor kopi Indonesia ke Mesir tahun 2001-2022. Berdasarkan analisis elastisitas, volume ekspor kopi Indonesia ke Mesir terbukti elastis terhadap produksi kopi domestik dan nilai tukar, namun inelastis terhadap GDP per kapita Mesir.
PENDAMPINGAN BUMDES UNTUK OPTIMALISASI POTENSI EKONOMI DESA CIKONENG MELALUI PENGEMBANGAN UNIT USAHA AYAM PEDAGING Supriadi, Apip; Ramadhan, Rifky Wahyu; Komarlina, Dwi Hastuti Lestari; Surgawati, Iis; Nugraha, Galih; Ardiani, Gusti Tia
INTEGRITAS : Jurnal Pengabdian Vol 9 No 2 (2025): AGUSTUS - DESEMBER
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat - Universitas Abdurachman Saleh Situbondo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/integritas.v9i2.6959

Abstract

Abstrak Desa Cikoneng di Kabupaten Ciamis memiliki potensi ekonomi yang melimpah, mulai dari sektor pertanian, peternakan, hingga industri rumah tangga. Namun demikian, kontribusi ekonomi dari Badan Usaha Milik Desa (BUMDes) masih tergolong rendah karena terbatasnya diversifikasi usaha. Saat ini, BUMDes hanya mengelola satu unit usaha peternakan sapi dan kambing. Untuk menjawab permasalahan tersebut, kegiatan pengabdian ini bertujuan mendampingi BUMDes dalam mengembangkan unit usaha baru berupa peternakan ayam pedaging. Program ini bertujuan memperkuat kelembagaan BUMDes, meningkatkan keterampilan masyarakat, serta mendorong terciptanya lapangan kerja baru. Metode yang digunakan adalah Participatory Rural Appraisal (PRA) untuk memastikan seluruh tahapan dirancang berbasis kebutuhan lokal. Hasil dari kegiatan ini berupa: dokumen studi kelayakan usaha ayam pedaging, peningkatan kapasitas masyarakat melalui pelatihan teknis, pembentukan kelompok kerja produktif, serta publikasi hasil kegiatan. Melalui program ini, diharapkan terjadi peningkatan kontribusi PADes, peningkatan kesejahteraan warga, dan terciptanya kemandirian ekonomi desa berbasis potensi lokal. Kata Kunci: BUMDes; ayam pedaging; pemberdayaan masyarakat; pelatihan; ekonomi desa Abstract Cikoneng Village in Ciamis Regency possesses abundant economic potential, spanning agriculture, livestock, and home industries. However, the economic contribution of its Village-Owned Enterprises (BUMDes) remains limited due to a lack of business diversification. Currently, BUMDes only manages one livestock unit focused on cattle and goats. This community service project aims to assist BUMDes in developing a new broiler chicken farming unit. The program focuses on strengthening institutional capacity, improving community skills, and creating new job opportunities. The Participatory Rural Appraisal (PRA) method is applied to ensure that every stage aligns with local needs. The outcomes include a feasibility study document, technical training for villagers, the establishment of a productive working group, and dissemination through publications. This initiative is expected to enhance local revenue (PADes), improve community welfare, and build economic self-reliance based on local potential. Keywords: BUMDes; broiler chicken; community empowerment; training; village economy
Pengaruh Lingkungan Kerja, Budaya Organisasi, Kompensasi, dan Beban Kerja Terhadap Produktivitas Pegawai: Studi Pada SKPD Kota Tasikmalaya Sitorus, Annisa Nur Hidayah; Kusmayadi, Dedi; Supriadi, Apip
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): January: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The productivity of government employees is influenced by various internal organizational factors that must be effectively managed to enhance overall public sector performance. This study aims to analyze the effects of work environment, organizational culture, compensation, and workload on employee productivity within the Regional Work Units (SKPD) of Tasikmalaya City. A quantitative approach was employed using a survey method involving 250 employees selected through proportioned stratified random sampling. Data were analyzed using path analysis. The findings indicate that the work environment, organizational culture, compensation, workload, and employee productivity are all categorized as very good. Partially, each of the four independent variables shows a positive and significant effect on employee productivity. Simultaneously, the work environment, organizational culture, compensation, and workload also exert a positive and significant influence on productivity. These results highlight the importance of strengthening a conducive work environment, developing a positive organizational culture, particularly through the internalization of the BerAKHLAK values, which enhancing performance-based compensation systems, and improving workload management to boost employee productivity within the SKPD of Tasikmalaya City.
Analisis Daya Saing Ekonomi Daerah di Kabupaten Tasikmalaya: Pendekatan Kuantitatif Regional Ramadhan, Rifky Wahyu; Aliyuddin, Muhammad; Fadillah, Adil Ridlo; Supriadi, Apip; Surgawati, Iis
WELFARE Jurnal Ilmu Ekonomi Vol 6, No 2 (2025): November
Publisher : Jurusan Ekonomi Pembangunan, Fakultas Ekonomi, Universitas Siliwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37058/wlfr.v6i2.17033

Abstract

This study aims to analyse the structure and potential of economic sectors in Tasikmalaya Regency to identify leading sectors that can drive regional development. The method used in this study is a descriptive quantitative approach, with analysis conducted on Tasikmalaya Regency's Gross Regional Domestic Product data by business field based on constant prices (ADHK) from the Central Statistics Agency. The methods used include Location Quotient (LQ), Dynamic Location Quotient (DLQ), Klassen Typology, and Shift-Share Analysis (SSA). The results of the study show that the agriculture, forestry, and fisheries sectors are still the main base sectors, while the construction, wholesale and retail trade, financial services, and education sectors are prospective base sectors for development. These sectors have a positive competitive share value, indicating a competitive advantage over the reference region. Meanwhile, the manufacturing and health services sectors show potential to develop into new leading sectors. These findings recommend that the Tasikmalaya Regency Government focus its development policies on prospective base sectors to encourage the optimisation of Local Own-Source Revenue (PAD). Strengthening leading sectors is expected to be an effective strategy in creating inclusive, sustainable, and fiscally independent regional economic growth. Penelitian ini bertujuan untuk menganalisis struktur dan potensi sektor-sektor ekonomi di Kabupaten Tasikmalaya guna mengidentifikasi sektor unggulan yang dapat menjadi motor penggerak pembangunan daerah. Metode yang digunakan dalam penelitian ini adalah pendekatan kuantitatif deskriptif, analisis dilakukan terhadap data PDRB Kabupaten Tasikmalaya menurut lapangan usaha atas dasar harga konstan (ADHK) dari sumber Badan Pusat Statistik. Metode yang digunakan meliputi Location Quotient (LQ), Dynamic Location Quotient (DLQ), Tipologi Klassen, dan Shift-Share Analysis (SSA). Hasil penelitian menunjukkan bahwa sektor pertanian, kehutanan, dan perikanan masih menjadi sektor basis utama, sedangkan sektor konstruksi, perdagangan besar dan eceran, jasa keuangan, serta pendidikan termasuk sektor basis yang prospektif untuk dikembangkan. Sektor-sektor tersebut memiliki nilai competitive share positif, menandakan keunggulan kompetitif terhadap wilayah acuan. Sementara itu, sektor industri pengolahan dan jasa kesehatan menunjukkan potensi berkembang menjadi sektor unggulan baru. Temuan ini merekomendasikan agar Pemerintah Kabupaten Tasikmalaya memfokuskan kebijakan pembangunan pada sektor-sektor basis prospektif untuk mendorong optimalisasi Pendapatan Asli Daerah (PAD). Penguatan sektor unggulan diharapkan dapat menjadi strategi efektif dalam menciptakan pertumbuhan ekonomi daerah yang inklusif, berkelanjutan, dan mandiri secara fiskal.
Poverty Alleviation Model in Tasikmalaya City: An Analytic Network Process Approach Apip Supriadi; GUSTI TIA ANDRIANI; ASO SUKARSO; JUMRI
Jurnal Ekonomi Kuantitatif Terapan Vol. 19 No. 1 (2026): Vol. 19, No. 1, Februari 2026 (pp.1-233)
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JEKT.2026.v19.i01.p09

Abstract

Poverty alleviation requires a sustainable multidimensional strategy encompassing empowerment, welfare, and investment. This study applies the Analytic Network Process (ANP) to evaluate poverty reduction strategies in Tasikmalaya City, Indonesia. Data were collected through pairwise comparisons from experts and analyzed using the SuperDecisions software. The results indicate that Entrepreneurship Empowerment is the top priority (34.7%), followed by Social Security (29.0%), Regional Investment (24.8%), and Provision of Basic Needs (11.5%). Sensitivity analysis confirms the consistency of results, where empowerment remains dominant under various parameter scenarios. The novelty of this study lies in integrating empowerment and welfare strategies with contextual sub-criteria in a city-level ANP model. These findings support Sustainable Development Goal (SDG 1) and emphasize empowerment as the foundation for sustainable poverty alleviation in Indonesia. Keywords: poverty alleviation, analytic network process, empowerment, social protection, Indonesia, SDGs JEL Classification: I32, O21, R58
Dampak Luas Panen Padi terhadap Emisi Metana di Indonesia: Analisis Data FAO dan BPS fajriya, salsa; Supriadi, Apip; Hanapia, Asep Yusup; Maulana, Rivan Indra; Kirom, Rohyatul; Pebriani, Rosie Suci; Gustira, Shafdiar
Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Vol. 8 No. 1 (2026): Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP)-IN PROSES
Publisher : Program Studi Administrasi Publik Universitas Muhamamdiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jmpkp.v8i1.9562

Abstract

Abstract: This study aims to analyze and describe the trend of Rice Harvest Area in Indonesia using data from the Central Bureau of Statistics (BPS) and the trend of methane (CH4) emissions from the rice agriculture sector based on data from the Food and Agriculture Organization of the United Nations (FAO) for the 2018–2022 period. The study also identifies the quantitative relationship between the Rice Harvest Area and the amount of methane gas emissions in Indonesia. The type of research used is descriptive quantitative, utilizing secondary data from BPS for the Harvest Area and from FAO for the Total Agricultural Methane Emissions. Methane emission calculations were performed using an emission factor-based approach from the IPCC 2006 Guidelines 4, with the assumption of a continuously flooded water regime (SFw = 1.0), and the analysis of the relationship between variables used the Pearson Correlation method. The results show that the trend of the rice harvest area and the annual methane emission trend exhibit a very similar pattern, generally declining from 2018 to 2021 before slightly increasing in 2022. Furthermore, the Pearson correlation analysis results show a value of r = 1.00, which indicates a very strong positive correlation between the Rice Harvest Area and the Annual Methane Emissions. This finding confirms that the increase in the rice harvest area directly contributes to the increase in total methane emissions released into the atmosphere because flooded rice fields create anaerobic conditions that are ideal for methane-producing microorganism. Keywords: Rice Harvest Area; Methane Emissions (CH4); Pearson Correlation; FAO; BPS. Abstrak: Penelitian ini bertujuan untuk menganalisis dan mendeskripsikan tren Luas Panen padi di Indonesia menggunakan data Badan Pusat Statistik (BPS) serta tren emisi metana (CH4) dari sektor pertanian padi berdasarkan data Food and Agriculture Organization of the United Nations (FAO) periode 2018–2022. Penelitian ini juga mengidentifikasi hubungan kuantitatif antara Luas Panen padi dengan jumlah emisi gas metana di Indonesia. Jenis penelitian yang digunakan adalah kuantitatif deskriptif dengan menggunakan data sekunder dari BPS untuk Luas Panen dan FAO untuk Total Emisi Metana Pertanian. Perhitungan emisi metana dilakukan dengan pendekatan berbasis faktor emisi dari IPCC 2006 Guidelines, dengan asumsi rezim air tergenang terus-menerus (SFw = 1.0), dan analisis hubungan antar variabel menggunakan metode Korelasi Pearson. Hasil penelitian menunjukkan bahwa tren luas panen padi dan tren emisi metana tahunan memiliki pola yang sangat mirip, cenderung menurun dari tahun 2018 ke 2021 sebelum sedikit meningkat pada tahun 2022. Lebih lanjut, hasil analisis korelasi Pearson menunjukkan nilai r = 1.00, yang mengindikasikan adanya korelasi positif yang sangat kuat antara Luas Panen padi dan Emisi Metana Tahunan. Temuan ini menegaskan bahwa peningkatan luas panen padi secara langsung berkontribusi terhadap peningkatan total emisi metana yang dilepaskan ke atmosfer, karena lahan sawah yang tergenang menciptakan kondisi anaerob yang ideal bagi mikroorganisme penghasil metana.