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All Journal Jurnal Bina Praja Jurnal Ilmu Pemerintahan Widya Praja TRANSFORMASI: Jurnal Manajemen Pemerintahan Jurnal Ilmu Pemerintahan Suara Khatulistiwa Jurnal MSDA (Manajemen Sumber Daya Aparatur) Jurnal Ilmiah Administrasi Pemerintahan Daerah JEKP (Jurnal Ekonomi dan Keuangan Publik) Jurnal Teknologi dan Komunikasi Pemerintahan Lex Journal of Social Sciences and Humanities Perspectives
Johannes, Ayu Widowati
Institut Pemerintahan Dalam Negeri
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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PENGEMBANGAN KOMPETENSI PEGAWAI NEGERI SIPIL DALAM PENERAPAN PELATIHAN NONKLASIKAL PADA ERA REVOLUSI INDUSTRI 4.0 DI BADAN PENGEMBANGAN SUMBER DAAYA MANUSIA PROVINSI SULAWESI SELATAN Wahyu Saputra Basri; Ayu Widowati Johannes
Jurnal Ilmiah Administrasi Pemerintahan Daerah Vol 14 No 1 (2022): Local Government
Publisher : Post Graduate School of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiapd.v14i1.2704

Abstract

Penelitian ini bertujuan untuk memahami tentang pengembangan kompetensi PNS dalam penerapan pelatihan nonklasikal dalam hal ini ­e-learning, faktor penghambat, faktor pendorong serta upaya yang dilakukan di BPSDM Provinsi Sulawesi Selatan. Penelitian ini menggunakan metode deskriptif dengan penelitian kualitatid yang dimana pengambilan datanya didasarkan pada hasil observasi, wawancara dan dokumentasi di BPSDM Provinsi Sulawesi Selatan. Kesimpulan yang diperoleh dari hasil penelitian penulis yaitu pengembangan kompetensi PNS dalam penerapan pelatihan nonklasikal dalam hal ini e-learning masih belum baik dan masih perlu dikembangkan dari program yang digunakan pada proses pelatihan maupun pada proses pelaksanaan kegiatan seperti pengawasan pelaksanaan kegiatan. Hal yang mendorong kegiatan pelatihan dengan e-learning yaitu adanya perubahan zaman menuju era revolusi industri 4.0 yang mengedepankan teknologi dalam hidup masyarakat termasuk dalam pemerintahan khususnya pada proses pengembangan kompetensi PNS serta pandemi covid-19 yang membatasi dilakukannya pelatihan secara klasikal atau tatap muka sehinnga pelatihan dengan model nonklasikal dalam hal ini e-learning harus dilakukan demi untuk memenuhi hak PNS dalam melakukan pengembangan kompetensi berupa pelatihan. Kata Kunci : Kompetensi, Pegawai Negeri Sipil, E-learning
PENGAWASAN DAN PENGENDALIAN KEBIJAKAN PELARANGAN PAKAIAN IMPOR BEKAS (THRIFT) DALAM MELINDUNGI KEPENTINGN UMUM OLEH KEDEPUTIAN III KANTOR STAF PRESIDEN REPUBLIK INDONESIA Revandy Eliazer Immanuel; Ayu Widowati Johannes
Jurnal Ilmiah Administrasi Pemerintahan Daerah Vol 16 No 1 (2024): Implementasi Pemerintahan
Publisher : Post Graduate School of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiapd.v16i1.4448

Abstract

This research focuses on the gap of the extant policy prohibiting imported used clothing that is also has been implemented but the distribution and trade of imported used clothing is still found. The goal of this research is to describe the form, reveal obstacles and support, and explain the strategy of the policy monitor and control by the Deputy III Executive Office of the President. Descriptive qualitative method through techniques of interview, observation, and documentation with data triangulation. Theory used is Policy Control from Nugroho (2018). Combined monitoring already conducted, evaluation based on field data and implementation reports, and there were recommendations as reward. Obstacles found: people still interested in obtaining imported used clothing; existence of mafia that consists of law enforcers; and monitor from external control and policy implementers is not yet intense. Supporting factor is the consistent leadership support. The strategy is to continue to implement monitoring of implementers emphasizing on grace period and to approach related institutions to conduct integrated monitoring. Maintaining the combined monitoring and multi-perspective evaluation is recommended as well as the influence strengthening of the reward. Special task force is needed to tackle the mafia as well as the necessity of the more anticipative strategy of monitor and control scheme.
Inovasi dan Kolaborasi di Tepi Laut: : Studi Kasus Pengembangan Wisata Malalayang Beach Walk ayu widowati Johannes; Ervin Fahlevi; Luthfi Faisal Natsir; Tina Karini Suciati Santoso; Prisilia Manumpil
Jurnal Ilmiah Administrasi Pemerintahan Daerah Vol 17 No 1 (2025): Innovative Governance
Publisher : Post Graduate School of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiapd.v17i1.5361

Abstract

Malalayang Beach Walk (MBW) not only offers beach tourism but also provides facilities that can be used by the community to enjoy time with family. The location of MBW which is not far from the center of Manado City is the choice of the community to exercise while enjoying the sunset. This study aims to analyze the collaborative governance process according to the theory of Ansell and Gash (2008), this study uses a qualitative method, Data collection techniques are carried out through observation, interviews and documentation. The results of this study indicate that the development of the Malalayang Beach tourist location which was previously conventional, was reorganized by the government with a new face which of course became more beautiful and multi-functional. Innovation and collaboration in the development of MPW tourism have been going well, assessed from various indicators of collaborative governance such as face-to-face dialogue, building trust, commitment to the process has been implemented and proven by each actor, but at the stage of sharing understanding, follow-up is needed by holding meetings between the private sector and the government to get the best solution. Collaborative Governance of the actors in the development of MBW tourism is a strategic effort so that an innovation can run according to expectations, each actor plays a role according to their respective roles.
Analisis Faktor Persepsi Manfaat Dan Kemudahan Dalam Adopsi E-Retribusi Pasar: (Studi Literatur Berbasis Technology Acceptence Model Di Kota Bandung) Dewi Nurmala Sari; Ajeng Kusuma Andaning; Ayu Widowati Johannes; Tati Sarihati
JEKP (Jurnal Ekonomi dan Keuangan Publik) Vol. 12 No. 1 (2025): JEKP (Jurnal Ekonomi dan Keuangan Publik)
Publisher : Program Studi Keuangan Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jekp.v12i1.5548

Abstract

ABSTRACT Digitizing market levies through the e-retribution system is a key strategy for the Bandung City Government to improve transparency, accountability, and Regional Original Revenue (PAD). However, the system's success depends not only on technological infrastructure but also on the acceptance of market traders as primary users. This article aims to analyze the factors of perceived usefulness (PU) and perceived ease of use (PEOU) in the adoption of e-market levies in Bandung City, as well as to identify external barriers influencing technology acceptance. The method used is a systematic literature review using the PRISMA approach, analyzing 23 selected primary and secondary documents (published between 2018 and 2024) using thematic analysis techniques based on Davis's (1989) Technology Acceptance Model (TAM) framework. The findings indicate that PU and PEOU are the primary determinants of acceptance, but their effectiveness is significantly mediated by three external factors: (1) training intensity and methods, (2) level of trust in the system and institutions, and (3) disparities in digital literacy between generations. Bandung City's Regional Original Revenue (PAD) data (2021–2024) shows an increase in the contribution of e-retribution from 44% to 90%, but resistance persists, particularly among older vendors who find the system complicated and unuser-friendly. Theoretically, this study extends the TAM model by integrating contextual variables such as digital literacy, institutional trust, and community mentoring models relevant to the context of local e-government and non-technical user groups in developing countries. Practically, these findings recommend evidence-based policies: (1) redesigning the e-retribution application using universal design principles; (2) institutionalizing the "Market Digital Ambassador" program as a peer-to-peer mentoring model; (3) ongoing audio-visual-based training; and (4) developing a backup system and a real-time transparency dashboard to restore trust after a technical incident. This study emphasizes that successful digital transformation must be human-centered, not just technology-centered. Keywords: Market e-retribution, Technology Acceptance Model, Perceived Usefulness, Perceived Ease of Use ABSTRAK Digitalisasi retribusi pasar melalui sistem e-retribusi menjadi strategi kunci Pemerintah Kota Bandung dalam meningkatkan transparansi, akuntabilitas, dan Pendapatan Asli Daerah (PAD). Namun, keberhasilan sistem tidak hanya bergantung pada infrastruktur teknologi, melainkan pada penerimaan pedagang pasar sebagai pengguna utama. Artikel ini bertujuan untuk menganalisis faktor persepsi manfaat (Perceived Usefulness/PU) dan persepsi kemudahan (Perceived Ease of Use/PEOU) dalam adopsi e-retribusi pasar di Kota Bandung, serta mengidentifikasi hambatan eksternal yang memengaruhi penerimaan teknologi. Metode yang digunakan adalah studi literatur sistematis (systematic literature review) dengan pendekatan PRISMA, menganalisis 23 dokumen primer dan sekunder terpilih (publikasi 2018–2024) melalui teknik analisis tematik berbasis kerangka Technology Acceptance Model (TAM) Davis (1989). Temuan menunjukkan bahwa PU dan PEOU merupakan determinan utama penerimaan, namun efektivitasnya dimediasi secara signifikan oleh tiga faktor eksternal: (1) intensitas dan metode pelatihan, (2) tingkat kepercayaan terhadap sistem dan institusi, serta (3) disparitas literasi digital antar generasi. Data PAD Kota Bandung (2021–2024) menunjukkan peningkatan kontribusi e-retribusi dari 44% menjadi 90%, namun resistensi tetap ada, terutama di kalangan pedagang usia lanjut yang merasa sistem rumit dan tidak ramah pengguna. Implikasi teoretis, penelitian ini memperluas model TAM dengan mengintegrasikan variabel kontekstual seperti literasi digital, kepercayaan institusional, dan model pendampingan komunitas yang relevan dalam konteks e-government lokal dan kelompok pengguna non-teknis di negara berkembang. Implikasi praktis, temuan ini merekomendasikan kebijakan berbasis bukti: (1) redesain aplikasi e-retribusi dengan prinsip universal design; (2) institusionalisasi program “Duta Digital Pasar” sebagai model pendampingan peer-to-peer; (3) pelatihan berkelanjutan berbasis audio-visual; dan (4) pembangunan sistem backup serta dashboard transparansi real-time untuk memulihkan kepercayaan pasca-insiden teknis. Penelitian ini menegaskan bahwa transformasi digital yang sukses harus berpusat pada manusia, bukan hanya pada teknologi. Kata Kunci: e-retribusi pasar, Technology Acceptance Model, Perceived Usefulness, Perceived Ease of Use
Mengintegrasikan Budaya Lokal dalam Kota Cerdas: Kolaborasi Tata Kelola Berbasis ‘Sombere’ di Kota Makassar, Indonesia Irfan Setiawan; Asep Hendra; Melianus Mesakh Taebenu; Ayu Widowati Johannes; Fathir Fajar Sidiq
Jurnal Bina Praja Vol 16 No 3 (2024)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.16.2024.541-556

Abstract

This research aims to examine the integration of local culture in a smart city. The novelty of this research introduces the concept of a Culturally Integrated Smart City, which emphasizes the importance of integrating the Smart City technology framework with local cultural values so that the development of smart cities becomes more inclusive, sustainable, and rooted in local wisdom. The research used a descriptive qualitative. The main data source in this research was obtained from informants. The initial informants were selected purposefully: people who understand problems in collaborative governance and smart cities. The research found that effective communication through face-to-face dialogue in development planning provides space for the community to convey aspirations, which become part of government policy. In addition, building trust between the government and the community has proven crucial in managing Smart City initiatives, especially in developing technological infrastructure such as CCTV surveillance systems and tourist alley revitalization programs. The commitment of local governments, the private sector, and active community participation in every stage of the implementation of the Sombere-based Smart City in Makassar reflects solid collaboration based on local cultural values. The limitations of this research emphasize the aspects of collaboration and cultural integration in Smart Cities but have not discussed in depth the technical and economic aspects that also affect the sustainability of Smart City.
Analisis Pola Komunikasi Vertikal dan Horizontal pada Instansi Pemerintahan di Kota Serang Provinsi Banten Raden Rakha Manggala Putra; Ayu Widowati Johannes
Lex: Journal of Social Sciences and Humanities Perspectives Volume 1 Issue 1, 2026
Publisher : Ell Publication & Research Center for International Development Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini mengkaji pola komunikasi vertikal dan horizontal pada instansi pemerintahan di Kota Serang, Provinsi Banten, untuk mengidentifikasi hambatan struktural dan kultural yang menghambat koordinasi birokrasi. Penelitian menggunakan pendekatan kualitatif dengan desain studi kasus, memanfaatkan wawancara mendalam, observasi non-partisipan, dan studi dokumentasi. Teknik purposive sampling diterapkan pada dua belas informan kunci yang terdiri atas pejabat struktural dan staf koordinasi dengan masa kerja minimal tiga tahun. Data dianalisis secara tematik melalui reduksi sistematis, penyajian matriks, dan penarikan kesimpulan, dengan validitas dijaga melalui triangulasi sumber dan metode serta member checking. Temuan menunjukkan bahwa komunikasi vertikal masih didominasi pola satu arah dan formal, menciptakan asimetri informasi dan umpan balik yang tertunda. Sebaliknya, komunikasi horizontal sangat bergantung pada jaringan informal dan platform pesan digital yang lincah namun minim akuntabilitas institusional, sehingga berpotensi memicu fragmentasi implementasi kebijakan. Penelitian mengonfirmasi bahwa budaya hierarkis kaku, sistem informasi yang tidak terintegrasi, dan ketiadaan forum koordinasi lintas-OPD yang terstandar menjadi penghambat utama. Studi ini menyumbangkan kerangka pemetaan komunikasi kontekstual bagi pemerintah daerah urban serta merekomendasikan integrasi platform koordinasi digital resmi dengan forum antar-OPD terstruktur. Hasil penelitian memberikan implikasi praktis bagi reformasi tata kelola administrasi publik dan menawarkan model yang dapat direplikasi untuk mengevaluasi efektivitas komunikasi birokrasi di kota menengah Indonesia.
Strategies For The Development Of The Suladaha Beach Tourism Area To Increase Local Revenue In The City Of Ternate Grietha Emelia Karambut; Siti Nur Janna Tuanany; Ayu Widowati Johannes
Jurnal Ilmiah Administrasi Pemerintahan Daerah Vol 18 No 1 (2026): Tata Kelola
Publisher : Post Graduate School of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiapd.v18i1.6452

Abstract

On the PAD data of Ternate City from 2020 until 2024, tourism sector only contributed a number of around 0.29 per cent while in addition to Ternate they have coastal assets with high qualityThis irony shows that much better; This research study the strategy of developing Sulamadaha Beach as a tourism area and its implication to fiscal performance. Grounded on Sustainable Tourism Development theory and Strategic Management theory, the paper proposes a integrated metric-based fiscalstrategic model linking a quantitative IFAS–EFAS analysis (the results of a SWOT retrospective mapped within an IFAS and EFAS matrix) to destination-level fiscal indicators associated with operational policy alternatives. The analysis is a descriptive qualitative, data were obtained from semi-structured interviews with twelve informants (echelons of the Ternate City Tourism Office, local tourism awareness group, business actors, visitors and residents), field observations and documentation; and aquaculated using source presenting triangulation methods as well as theory triangulation member checkings audit trail. The strategic position of Sulamadaha is in Quadrant I with an aggressive strategy: IFAS score = 0.66 and EFAS score = 0.83 where the strategic theme refers to glass-beach branding; a communitybased marine tourism programme, subterranean zeitgeist delivery via e-ticketing at tiered entrance fee Sulamadaha's Rp. 5,055 per visitor revenue efficiency cannot boast against freeentrance destinations. Revenue = V × t × (1–e) with 25,986 visits in 2024, across Rp. 5,000–10,000 tariff assumptions and 0–15 percent elasticity assumptions yields maximum potential entrance-fee receipts of Rp. 110. 4259. 9 million per year. These are not predictions of the future, but rather simulated policy scenarios.
Dampak Inovasi Pemerintahan Terhadap Restrukturisasi Kelembagaan Pemerintahan Di Kota Bandung Ayu Widowati Johannes; Tati Sarihati
TRANSFORMASI: Jurnal Manajemen Pemerintahan TRANSFORMASI: Jurnal Manajemen Pemerintahan- Vol. 17 (2), 2025
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v17i2.5556

Abstract

Government innovation has become a crucial strategy in responding to the pressures of globalization, rapid digitalization, and rising public expectations for more efficient, transparent, and accountable public services. This study aims to examine how government innovation influences institutional restructuring in Bandung City and its consequences for local governance. Using descriptive qualitative methods, data were collected through document analysis, observation, and in-depth interviews with 16 key informants, including government officials, civil servants, members of the Regional Representative Council (DPRD), and community representatives. Findings indicate that various digital innovations, such as the Sadayana, HAYU, Gampil, and SiBISA applications, as well as the development of the Public Service Mall (MPP), not only improve the quality of public services but also trigger structural and cultural shifts within the bureaucracy. Institutional changes are evident in the establishment of the Regional Development Planning, Research, and Innovation Agency as an innovation center, the repositioning of the Regional Apparatus Organization with the Communication and Information Agency as its digital backbone, and the strengthening of human resource capacity through digital literacy programs. Innovation also strengthens the principles of good governance, particularly transparency and public participation, through mechanisms such as e-budgeting, e-planning, and digital complaint channels. A distinctive contribution of this research lies in highlighting the reciprocal relationship between innovation and institutional restructuring, each serving as a prerequisite and enabler for successful governance transformation. This dynamic points to a paradigm shift from the efficiency-focused New Public Management (NPM) model to digital governance, which prioritizes data integration, cross-sector collaboration, and inclusivity.
Optimalisasi Penerapan Sistem Informasi Pemerintahan Daerah Dalam Meningkatkan Kualitas Laporan Keuangan di Kabupaten Gianyar Kadek Prawira Wahyudi; Ayu Widowati Johannes; Marja Sinurat; Arina Romarina
JEKP (Jurnal Ekonomi dan Keuangan Publik) Vol. 11 No. 1 (2024): JEKP (Jurnal Ekonomi dan Keuangan Publik)
Publisher : Program Studi Keuangan Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jekp.v11i1.4381

Abstract

ABSTRACT This research aims to determine the optimization of the implementation of the Regional Government Information System (SIPD) in improving the quality of regional government financial reports in increasing the use of SIPD so that it can improve the quality of regional government financial reporting in Gianyar Regency. This research design is qualitative research using descriptive methods. Data collection techniques use three methods, namely observation, interviews and documentation. The data that has been collected is analyzed according to the Miles and Huberman analysis model, which includes data reduction techniques, data presentation, and drawing conclusions. The theoretical basis that researchers use in this research is to use the theory according to DeLone and McLean with six key elements. System quality, information quality, service quality, intensity of use, user satisfaction and net benefits. Keywords: Information System, Report Quality, Regional Government Financial Reports ABSTRAK Penelitian ini bertujuan untuk mengetahui optimalisasi penerapan Sistem Informasi Pemerintahan Daerah (SIPD) dalam meningkatkan kualitas laporan keuangan pemerintah daerah dalam meningkatkan pemanfaatan SIPD sehingga dapat meningkatkan kualitas pelaporan keuangan pemerintah daerah di Kabupaten Gianyar. Desain penelitian ini adalah penelitian kualitatif dengan menggunakan metode deskriptif. Teknik pengumpulan data menggunakan tiga cara yaitu observasi, wawancara, dan dokumentasi. Data-data yang telah terkumpul dianalisis sesuai model analisis Miles dan Huberman, yang mencakup teknik reduksi data, penyajian data, dan pengambilan kesimpulan. Landasan teori yang peneliti gunakan dalam penelitian ini adalah dengan menggunakan teori menurut DeLone dan McLean dengan enam elemen kunci. Kualitas sistem (system quality), kualitas informasi (information quality), kualitas layanan (service quality), intensitas penggunaan (intention to use), kepuasan pengguna (user satisfaction), serta manfaat bersih (benefit). Kata Kunci: Sistem Informasi, Kualitas Laporan, Laporan Keuangan Pemerintah Daerah
Co-Authors Ajeng Kusuma Andaning Alwany, Taufan Arina Romarina Arina Romarina, Arina Asep Hendra Dewi Nurmala Sari Dwi Indah Kartika Ervin Fahlevi Ervin Fahlevi Fahlevi, Ervin Fahlevi, Rizky ramadan Fathir Fajar Sidiq Gradiana Tefa Grietha Emelia Karambut Haeranah Haeranah Haeranah, Haeranah Ika Sartika Immanuel, Revandy Eliazer Irfan Setiawan irfan setiawan james sances silaban Kadek Prawira Wahyudi Luthfi Faisal Natsir Manumpil, Prisilia Marja Sinurat Melianus Mesakh Taebenu Natsir, Luthfi Faisal Nawawi Nawawi Oklin Riinan Winowoda patri juari Pratama, Andhika Yoga Prisilia Manumpil Raden Rakha Manggala Putra Revandy Eliazer Immanuel Rizky ramadan Fahlevi Rizqi Sukma Sari Putri Santoso, Tina Karini Suciati Sinurat, Marja Siti Nur Janna Tuanany Sururama, Rahmawati Tati Sarihati Tati Sarihati Taufan Alwany Teddy Surya Rahmadi Tina Karini Suciati Santoso Valentino Christ Vowell Van Bayu Vowell Van Bayu, Valentino Christ Wahyu Saputra Basri Wahyudi, Kadek Prawira Winowoda, Oklin Riinan Womsiter Sinaga