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Gambaran Tingkat Pengetahuan dan Sikap Perekam Medis Tentang Nilai Guna Rekam Medis Di Kota Tasikmalaya Tahun 2023 Karmelia Putri, Anita; Fery Fadly; Suhenda, Andi; Ahamd Junaedi, Fadil
Media Informasi Vol. 20 No. 1 (2024): Mei
Publisher : Poltekkes Kemenkes Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37160/mijournal.v20i1.215

Latar Belakang : Undang-Undang RI No 36 Tahun 2014 Fasilitas Layanan Kesehatan merupakan suatu tempat yang melaksanakan berbagai upaya layanan kesehatan. Dalam meningkatkan mutu pelayanan, fasilitias pelayanan kesehatan diwajibkan membuat rekam medis. Rekam medis mempunyai nilai guna bagi fasilitas layanan kesehatan, tenaga kesehatan dan bagi pasien. Seorang perekam medis wajib memiliki pengetahuan tentang nilai guna rekam medis agar meminimalisir terjadinya penyalahgunaan rekam medis untuk keperluan yang tidak penting. Hasil survei pendahuluan menunjukkan 46,7% responden memiliki tingkat pengetahuan kurang baik dan 43,3% responden memiliki tingkat sikap kurang baik terhadap nilai guna rekam medis. Tujuan : untuk mengetahui gambaran tingkat pengetahuan dan sikap perekam medis tentang nilai guna rekam medis di Kota Tasikmalaya. Metode Penelitian : Kuantitatif dengan desain deskriptif, populasinya 122 perekam medis. Teknik sampling accidental sampling sebanyak 93 perekam medis. Hasil Penelitian : Sebagian besar perekam medis di Kota Tasikmalaya berjenis kelamin perempuan 88,2%, umur sebagian besar 17-25 tahun 54,8%, pendidikan terakhir sebagian besar D3 Rekam Medis 94,6%, masa kerja sebagian besar 1-5 tahun 58,1%. Perekam medis di Kota Tasikmalaya memiliki tingkat pengetahuan baik 62,4% dan tingkat sikap baik 80,6%. Kesimpulan : Hasil yang didapatkan bahwa tingkat pengetahuan dan sikap perekam medis tentang nilai guna rekam medis di Kota Tasikmalaya dikategorikan baik. ackground: Undang-undang RI No 36 tahun 2014 Health Service Facility is a place that organizes various health service efforts. Medical records must be made in health service facilities in order to improve service quality.. Medical records have use value for health care facilities, health workers and for patients.. A medical recorder must have knowledge about the use value of medical records in order to minimize the misuse of medical records for non-essential purposes. The results of the preliminary survey showed that 46.7% of respondents had a poor level of knowledge and 43.3% of respondents had an unfavorable attitude towards the use value of medical records. Purpose: to describe the level of knowledge and attitudes of medical recorders about the use value of medical records in Tasikmalaya City. Research Methods: Quantitative with a descriptive approach, the population is 122 medical recorders. Accidental sampling technique as many as 93 medical recorders. Research Results: Most of the medical recorders in Tasikmalaya City are female 88.2%, the age of most is 17-25 years 54.8%, the most recent education is D3 Medical Record 94.6%, the working period is mostly 1-5 years 58.1%. Medical recorders in Tasikmalaya City have a good knowledge level of 62.4% and a good attitude level of 80.6%. Conclusion: The results obtained were that the level of knowledge and attitudes of medical recorders about the use value of medical records in Tasikmalaya City was categorized as good.

Gambaran Pemeliharaan Rekam Medis Pasien Covid-19 di RS X Suhenda, Andi; Muhamad Akmal, Luthfi
Media Informasi Vol. 20 No. 1 (2024): Mei
Publisher : Poltekkes Kemenkes Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37160/mijournal.v20i1.230

Latar Belakang: Coronavirus diketahui menyebabkan infeksi saluran nafas pada manusia dari batuk pilek hingga yang lebih serius seperti Middle East Respiratory Syndrome dan Severe Acute Respiratory Syndrome. Dibutuhkan langkah-langkah kewaspadaan dan perlindungan kepada Perekam Medis dan Informasi Kesehatan dalam menjalankan pekerjaannya dengan menggunakan prosedur perlindungan alat pelindung diri. Tujuan: Tujuan penelitian ini adalah mengetahui pemeliharaan rekam medis pasien COVID-19 di RS X. Metode: Metode penelitian yang digunakan adalah kualitatif dengan pendekatan studi kasus. Hasil: Pemeliharaan rekam medis pasien COVID-19 selama masa perawatan di RS X sudah sesuai sedangkan untuk pemeliharaan rekam medis pasien COVID-19 setelah masa perawatan belum sesuai dengan surat edaran dari PORMIKI No. HM.01.01/002/III/2020 tentang prosedur kerja Perekam Medis dan Informasi Kesehatan sebagai upaya pencegahan penyebaran COVID-19. Kesimpulan: Belum adanya pedoman maupun SOP khusus terkait dengan pemeliharaan rekam medis pasien COVID-19 di RS X.

PELATIHAN PELAKSANAAN PERSONAL HEALTH RECORD (PHR) PADA PASIEN DENGAN HIPERTENSI DI PUSKESMAS PARAKANNYASAG TASIKMALAYA TAHUN 2024 Ulfah Fauziah; Setiadi, Dedi; Suhenda, Andi; Iskandar, Riadho; Amany, Fadhila Azhar; Wahyuni, Tariska Desri
Edukasi Masyarakat Sehat Sejahtera (EMaSS) : Jurnal Pengabdian kepada Masyarakat Vol. 7 No. 1 (2025): Januari
Publisher : Poltekkes Kemenkes Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37160/emass.v7i1.581

Hipertensi merupakan salah satu penyakit tidak menular (PTM) yang sangat berbahaya (Silent Killer), dikarenakan sering terjadi tanpa keluhan. Prevalensi hipertensi di Indonesia sebesar 34,1% (Riskesdas 2018), meningkat 25,8% (Riskesdas 1013). Berdasarkan data Dinas Kesehatan Kota Tasikmalaya (2020), menurut jenis penyakit di Kota Tasikmalaya, pada tahun 2019 Hipertensi menjadi peringkat ke-2 sebanyak 36.466 kasus setelah Nasofaringitis Akut. Berdasarkan hal tersebut, maka perlu dilakukan kontrol untuk penanganan kasus dengan penggunaan Catatan Kesehatan Pribadi/Personal Health Record (PHR). Tujuan pengabdian masyarakat ini yaitu untuk mendorong masyarakat menggunakan PHR untuk penderita hipertensi di Wilayah Kerja Puskesmas Parakanyasag Tahun 2024. Metode kegiatan pengabdian masyarakat ini dilakukan dengan memberikan pelatihan atau penyuluhan informasi tentang penggunaan PHR dalam memantau kesehatan pasien hipertensi. Hasil pengabdian masyarakat ini menunjukkan bahwa pelatihan pelaksanaan PHR berhasil meningkatkan kesadaran pasien hipertensi untuk bisa kembali menata gaya hidup, pola makan, dan mengetahui pentingnya adanya pencatatan kesehatan pribadi dan kontrol rutin ke fasilitas pelayanan kesehatan terkait.

Analysis of the Causes of Medical Records Document Misfiling at Makassar City Regional General Hospital Suhenda, Andi; Barsasella, Diana; Sukawan, Ari; Setiadi, Dedi; Sugiharto, Sugiharto; Akbar, Prima Soultoni
Poltekita: Jurnal Ilmu Kesehatan Vol. 19 No. 2 (2025)
Publisher : Poltekkes Kemenkes Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33860/jik.v19i2.4283

The procedure for storing medical record documents (MRDs) involves sorting the records by their medical record numbers before returning them to the medical records department and placing them in storage. This process facilitates the retrieval of required records and streamlines storage operations, thereby preventing misfiling when the documents are needed for patient care. Delays in locating MRDs on the filing racks can result from storage or placement errors, commonly referred to as misfiling. Efficient storage of medical record documents (MRDs) requires proper sorting by medical record numbers before returning them to the filing system. This process ensures quick retrieval and minimizes errors. However, delays in locating MRDs often occur due to misfiling—typically caused by improper storage or placement. This study aims to identify factors contributing to misfiling, focusing on the storage system, alignment, numbering, and human resources. This study is quantitative research with a descriptive design. The analysis used is univariant analysis. The population comprises inpatient medical records returned from the care units after patient discharge during the period of January to December 2023. The sampling method employed is non-probability sampling, specifically using accidental sampling. Among 50 inpatient MRDs stored in the filing room at Makassar City Regional General Hospital, 15 (30%) were misfiled. The factors contributing to the misfiling of medical record documents in the filing room include incompetent medical record personnel, misalignment in the filing system, the absence of tracers, and the lack of an expedition logbook. Misfiling was associated with several factors, including untrained personnel, inconsistencies in the filing alignment, absence of tracers, and the lack of a delivery logbook (previously referred to as an “expedition logbook”) used to track the movement of documents. Addressing these issues may improve filing accuracy and support patient care efficiency.

Description of the Implementation of Interpersonal Communication between Registration Officers and Elderly Patients at the Outpatient Registration Area of Hospital X Novitasari, Desi; Suhenda, Andi; Priyadi, Gugun; Mjutaqin, Ateng
Media Informasi Vol. 21 No. 3 (2025): October
Publisher : Poltekkes Kemenkes Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37160/mijournal.v22i3.1124

Background: A hospital is a healthcare facility that provides emergency, inpatient, and outpatient services. Before receiving outpatient services, patients must first register at the outpatient registration counter. Communication between the registration officer and the patient is crucial to understanding the patient's needs and complaints. Interpersonal communication is verbal and nonverbal communication that mutually influences the perception of the other person. The effectiveness of interpersonal communication is characterized by openness, support, a positive attitude, empathy, and equality. This is especially important for elderly patients who often experience physical and psychological decline. This study aims to describe the implementation of interpersonal communication between registration officers and elderly patients at the outpatient Registration Area of Hospital X. Methods: This research used a qualitative method with a case study design. Data collection was conducted through observation, interviews, and documentation, using a purposive sampling technique for informants. Results: The research results show that interpersonal communication between registration staff and elderly patients, in terms of positive attitudes, empathy, and equality, is already well-functioning. However, openness and support are still less effective, as registration services are conducted daily as a routine, leading staff to prioritize efficiency. Meanwhile, support remains spontaneous and has not yet become a habit. Conclusion: Interpersonal communication between registration staff and elderly patients is generally good, particularly in terms of positive attitudes, empathy, and equality. However, openness and support still need improvement

The Experience of Parents in Reducing Children's Autism Tantrums in West Java: A Phenomenological Study Sinaga, Anni; Barsasella, Diana; Rahayu, Dian Yuniar Syanti; Rohmana, Omay; Suhenda, Andi; Sugianto, Sugianto
JKG (JURNAL KEPERAWATAN GLOBAL) (JKG) Jurnal Keperawatan Global Volume 10 Number 1 Year 2025
Publisher : Poltekkes Kemenkes Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37341/jkg.v10i1.1259

Background: In autistic children, temper tantrums can occur in association with other challenging behaviors like sleep problems, selective eating, anxiety, irritability, self-harm, and aggression. Families who have adult autistic children experience burdens in their lives. Poor communication and interaction with the child at home provoke an emotional tantrum. This study aims to explore family experiences in reducing children's autistic tantrums through family support. Methods: This phenomenological study involved seven parents of adolescents with autism. The study was carried out over a period of six months, from September 2022 to March 2023, covering the stages of preparation, participant recruitment, in-depth semi-structured interviews, and verbatim transcription. Data were analyzed using Colaizzi’s phenomenological method, which comprised verbatim transcription, identification of significant statements, coding, clustering of themes, and the development of an essential description of the parents’ lived experiences. Results: Six themes were constructed from the study: (1) The process of accepting their children with special needs; (2) Parents' expectations of their children; (3) Internal and external support in reducing autism tantrums; (4) Children join with activities; (5) Enforcement of rules in the family; (6) Family isolation. Conclusion: This study highlights the central role of families in caring for children with autism spectrum disorder (ASD), particularly in managing tantrums. Families apply spiritual values, collaborate among members, and use practical strategies such as providing a safe space, allowing calming time, and redirecting children to meaningful activities. The findings emphasize that family-centered approaches can enhance children’s adaptive abilities and quality of life while reducing caregiver burden.

PERANCANGAN SISTEM INFORMASI INDEKS KEPUASAN MASYARAKAT BERBASIS WEB DI UPTD PUSKESMAS PANJALU Zulfikar, Fikri Muhamad; Sukawan, Ari; Suhenda, Andi; Fadly, Fery
Jurnal Informatika dan Teknik Elektro Terapan Vol. 11 No. 3 (2023)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v11i3.3138

Kepuasan pasien dapat diartikan sebagai suatu sikap konsumen yakni beberapa derajat kesukaan atau ketidaksukaanya terhadap pelayanan yang diberikan. Kepuasan pasien diperoleh dengan melakukan survei kepuasan masyarakat yang disebut dengan indeks kepuasan masyarakat. Pusat Kesehetan Masyarakat (Puskesmas) Panjalu, merupakan salah satu Puskesmas yang sudah menerapkan Indeks Kepuasan Masyarakat secara manual untuk menunjang mutu pelayanan kesehatan. Penilitian ini betunjuan untuk meningkatkan efisiensi dan efektivitas pada proses pengukuran Indeks Kepuasan Masyarakat dengan melakukan perancangan aplikasi Indeks Kepuasan Masyarakat berbasis website. Perancangan aplikasi Indeks Kepuasan Masyarakat ini dimulai dengan menggunakan metode observasi dan wawancara. Metode perancangan sistem yang digunakan pada aplikasi merupakan metode Prototipe. Aplikasi Indeks Kepuasan Masyarakat dirancang sesuai dengan kebutuhan di UPTD Puskesmas Panjalu sehingga nantinya dapat membantu meningkatkan mutu pelayanan.

Gambaran Tingkat Kepuasan Pasien Terhadap Pelayanan Petugas Pendaftaran Rawat Jalan di Puskesmas Kersanagara Kota Tasikmalaya Pada Tahun 2025 Yulia Fatimah; Suhenda, Andi; Ari Sukawan; Lestari, Ayu
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 8 No. 2 (2025): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v8i2.7216

Patient satisfaction with services can lead to changes in attitudes (attitude change) in individuals in communication. The goal is to offer convenience in understanding the messages conveyed between providers. The quality of health services at the level of health services for individuals and communities that are able to increase health contributions to the maximum, Introduction conducted on January 21, 2025 at the Health Center, there are still patients who feel dissatisfied with the services provided at the Health Center. The type of research applied is quantitative. The research subjects were outpatients who had received services from registration officers. Research Results from the quality dimension Show 66% stated satisfied, and 33% stated dissatisfied. Responsiveness dimension 33% stated satisfied and 66% stated dissatisfied, Assurance quality dimension showed 49% and 50% stated dissatisfied, Reliability quality dimension showed 66% stated satisfied and 33% stated dissatisfied, Physical evidence quality dimension showed 25% stated satisfied and 75% stated dissatisfied.. The results of patient satisfaction show that all dimensions of service quality are in the less than satisfactory category because they are not in accordance with outpatient service standards, namely >90%, with details of the empathy dimension 33%, the comprehension dimension 66%, the assurance dimension 50%, the reliability dimension 33% and the physical evidence quality dimension 75% Pada kepuasan pasien terhadap pelayanan dapat menimbulkan perubahan pada sikap (attitude change) pada individu dalam komunikasi.tujuannya adalah untuk menawarkan kemudahan di dalam mengerti pesan yang dinyanyakan antar pemberi. mutu layanan kesehatan pada tingkat layanan kesehatan bagi seseorang dan masyarakat yang mampu meningkatkan iuran kesehatan secara maksimal, Pendahuluan yang dilaksanakan pada tanggal 21 Januari 2025 di puskesmas masih terdapat pasien yang merasa kurang puas terhadap pelayanan yang diberikan di Puskesmas. Jenis penelitian yang diterapkan ialah kuantitatif. Subjek penelitiannya pasien rawat jalan yang telah menerima pelayanan dari petugas pendaftaran.Hasil Penelitian dari dimensi mutu empati Menunjukan 66% menyatakan puas, dan 33% menyatakan tidak puas. Dimensi daya tanggap 33% menyatakan puas dan 66% menyatakan tidak puas, Dimensi mutu Jaminan menunjukan 49% dan 50% Menyatakan tidak puas, Dimensi mutu kehandalan menunjukan 66% menyatakan puas dan 33% menyatakan tidak puas, Dimensi mutu bukti fisik menunjukan 25% menyatakan puas dan 75 % menyatakan tidak puas. Hasil kepuasan pasien menunjukan bahwa semua dimei mutu pelayanan dalam kategori kurang puas karena belum sesuai dengan standar pelayanan rawat jalan yaitu >90%, dengan rincian dimensi empati 33%, dimensi daya tangkap 66%, dimensi jaminan 50%, dimensi kehandalan 33% dan dimensi mutu bukti fisik 75%

Tinjauan Aspek Ergonomi Unit Pendaftaran Pasien Rawat Jalan di BLUD RSU Kota Banjar Suhenda, Andi; Shaddam, Muhammad; Sukawan, Ari; Barsasella, Diana
Jurnal Rekam Medis dan Informasi Kesehatan Vol. 8 No. 2 (2025): OKTOBER 2025
Publisher : Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31983/jrmik.v8i2.13758

The application of ergonomic principles in the work environment is very important to support employee productivity and well-being, especially in the medical records unit which has a vital role in hospital services. This study aims to evaluate the ergonomic conditions in the outpatient registration unit of BLUD RSU Kota Banjar. The method used is qualitative with a case study approach, involving registration officers and the head of the medical records installation as respondents. Data collection was carried out through interviews, observations, and measurements of the work environment using a thermometer hygrometer, lux meter, sound level meter, and roll meter. The results of the study showed that the ergonomic conditions were not optimal, with a room temperature reaching 28.6Â°C, humidity 74%, lighting only 79 lux, and noise level 73.4 dBA, all of which were outside the work comfort standard. In addition, limited space and non-ergonomic work chairs also hampered work efficiency. However, the working relationship between employees and superiors went well, creating a conducive work atmosphere. The main factors inhibiting improvement were limited space and the bureaucratic process in the renovation. Therefore, efforts are needed to improve spatial planning and increase work facilities to support comfort and better service qualityPenerapan prinsip ergonomi di lingkungan kerja sangat penting untuk mendukung produktivitas dan kesejahteraan karyawan, khususnya di unit rekam medis yang memiliki peran vital dalam pelayanan rumah sakit. Penelitian ini bertujuan untuk mengevaluasi kondisi ergonomi di unit pendaftaran pasien rawat jalan BLUD RSU Kota Banjar. Metode yang digunakan adalah kualitatif dengan pendekatan studi kasus, melibatkan petugas pendaftaran dan kepala instalasi rekam medis sebagai responden. Pengumpulan data dilakukan melalui wawancara, observasi, serta pengukuran lingkungan kerja menggunakan thermometer hygrometer, lux meter, sound level meter, dan roll meter. Hasil penelitian menunjukkan bahwa kondisi ergonomi belum optimal, dengan suhu ruangan mencapai 28,6Â°C, kelembaban 74%, pencahayaan hanya 79 lux, dan tingkat kebisingan 73,4 dBA, yang semuanya berada di luar standar kenyamanan kerja. Selain itu, keterbatasan ruang dan kursi kerja yang tidak ergonomis turut menghambat efisiensi kerja. Meskipun demikian, hubungan kerja antarpegawai dan atasan berjalan dengan baik, menciptakan suasana kerja yang kondusif. Faktor utama penghambat perbaikan adalah keterbatasan ruang dan proses birokrasi dalam renovasi. Oleh karena itu, diperlukan upaya perbaikan tata ruang dan peningkatan fasilitas kerja guna menunjang kenyamanan dan mutu pelayanan yang lebih baik

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