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DIMENSI KUALITAS PELAYANAN KEPERAWATAN SEBAGAI STRATEGI UNTUK MENINGKATKAN KEPUASAN PASIEN DI PUSKESMAS : LITERATUR REVIEW Fatrida, Dedi; Machmud, Rizanda; Rahayuningsih, Atih
Jurnal 'Aisyiyah Medika Vol 8, No 2: Agustus 2023 Jurnal 'Aisyiyah Medika
Publisher : stikes 'aisyiyah palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36729/jam.v8i2.1122

Abstract

Latar Belakang: Kualitas pelayanan keperawatan dapat dilihat dalam lima dimensi utama yang disusun sesuai urutan tingkat kepentingan relatif yaitu Reliability, Responsiveness, Assurance, Empathy, dan Tangibles . Tujuan: Menganalisis dimensi kualitas pelayanan keperawatan sebagai strategi untuk meningkatkan kepuasan pasien di puskesmas Metode: Proses literatur review dilakukan dengan mengambil sumber dari beberapa open data base elektronik menggunakan mesin pencari jurnal, seperti: Google Scholar, Pro-Quest, PUBMED, dan ScienceDirect. Kriteria jurnal yang dipilih adalah dalam kurun waktu lima tahun terakhir (2018-2023). Kata kunci utama yang digunakan untuk mendapatkan sumber literatur review ini adalah: “dimensi kualitas pelayanan keperawatan” AND/OR “strategi” AND/OR “meningkatkan kepuasan pasien di puskesmas”. Analisis jurnal dilakukan dengan metode PRISMA analisis. Hasil: Dari hasil analisis didapatkan sebanyak 30 sumber yang membahas tentang dimensi kualitas pelayanan keperawatan sebagai strategi untuk meningkatkan kepuasan pasien di Puskesmas. Berdasarkan hasil penelusuran didapatkan bahwa terdapat lima dimensi utama yaitu dimensi Tangible, Reliability, Responsiveness, Assurance, dan Empaty. Saran: Pimpinan Puskesmas agar melakukan evaluasi  terhadap pelaksanaan pelayanan yang dilakukan oleh petugas kesehatan dalam seluruh aspek sehingga  tingkat kepuasan pasien dapat ditingkatkan secara maksimal. Kata Kunci: Dimensi, Pelayanan, Keperawatan, Kepuasan, Puskesmas
HEALTH EDUKASI PENTINGNYA CUCI TANGAN PAKAI SABUN (CTPS) DI SEKOLAH DASAR NEGERI 2 MANGUNJAYA Saputra, Andesma; Fatrida, Dedi
Khidmah Vol 2 No 1 (2020): Khidmah
Publisher : IKesT Muhammadiyah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52523/khidmah.v2i1.299

Abstract

Perilaku Hidup Bersih dan Sehat (PHBS) merupakan salah satu cara masyarakat untuk dapat menjaga kualitas kesehatannya. Program PHBS terdapat beberapa indikator yang dijadikan acuan dalam pelaksanaan PHBS. salah satunya adalah cuci tangan pakai sabun (CTPS). Perilaku CTPS yang baik dapat mencegah kejadian diare dan ISPA yang rentan dialami oleh anak-anak khususnya anak usia sekolah. Sehingga penting untuk mengajarkan anak sejak dini mengenai CTPS yang baik dan benar. Namun pembelajaran mengenai kesehatan di sekolah sering menggunakan metode dan media yang tidak tepat untuk anak-anak khususnya anak usia sekolah. Tujuan kegiatan adalah untuk memberikan pemahaman pentingnya pentingnya health edukasi perilaku cuci tangan pakai sabun (CPTS) di SD Negeri 2 Mangunjaya. Metode kegiatan melalui penyuluhan dan pendidikan kesehatan tentang CTPS baik dan benar di sekolah. Hasil: berdasarkan hasil ratarata dapat dilihat pada pretest (9,67) dan posttest (15,07) mengalami peningkatan setelah diberikan CPTS leafleat dan video. Kesimpulan terjadi peningkatan pengetahuan siswa tentang pentingnya CPTS setelah pendidikan kesehatan. Clean and Healthy Behavior (PHBS) is one way for the community to be able to maintain the quality of their health. The PHBS program has several indicators that are used as a reference in the implementation of PHBS. One of them is washing hands with soap (CTPS). Good CTPS behavior can prevent the incidence of diare and ISPA which are susceptible to children, especially school-age children. So it is important to teach children early on about CTPS is good and right. However, learning about health in schools often uses methods and media that are not appropriate for children, especially school-age children. The purpose of the activity is to provide an understanding of the importance of health education in hand washing with soap (CPTS) in SD Negeri 2 Mangunjaya. The method of activities through counseling and health education about CTPS is good and right in school. Results: Based on the average results it can be seen that the pretest (9.67) and posttest (15.07) experienced an increase after CPTS leafleat and video were given. The conclusion is an increase in students' knowledge about the importance of CPTS after health education.
EDUKASI KESEHATAN PENTINGNYA PERILAKU HIDUP BERSIH SEHAT (PHBS) BERBASIS AUDIOVISUAL DI PANTI ASUHAN AL-MUKHTARIYAH PALEMBANG Saputra, Andesma; Fatrida, Dedi
Khidmah Vol 2 No 2 (2020): Khidmah
Publisher : IKesT Muhammadiyah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52523/khidmah.v2i2.314

Abstract

Perilaku Hidup Bersih dan Sehat (PHBS) merupakan salah satu cara masyarakat untuk dapat menjaga kualitas kesehatannya. Salah satu indicator PHBS adalah cuci tangan pakai sabun (CTPS). Perilaku CTPS yang baik dapat mencegah kejadian diare dan ISPA yang rentan dialami oleh anak-anak khususnya anak usia sekolah. Sehingga penting untuk mengajarkan anak sejak dini mengenai CTPS yang baik dan benar. Oleh karena itu, tujuan kegiatan adalah untuk memberikan pemahaman pentingnya edukasi kesehatan perilaku hidup bersih sehat dengan (CTPS) di Panti Asuhan Al-Mukhtariyah Palembang berbasis audiovisual. Metode kegiatan melalui penyuluhan dan pendidikan kesehatan tentang CTPS baik dan benar. Sasaran kegiatan adalah anak-anak Panti Asuhan Al-Mukhtariyah Palembang berjumlah 10 orang. Berdasarkan hasil dapat dilihat pada pretest dan posttest dengan kemampuan mengalami peningkatan setelah diberikan CPTS leafleat dan video. Kesimpulan terjadi peningkatan pengetahuan anak Panti Asuhan Al-Mukhtariyah Palembang tentang pentingnya CTPS setelah pendidikan kesehatan. Disarankan untuk program pengabdian masyarakat (PPM) selanjutnya tentang pentingnya CTPS yang sehat, baik dan benar dengan sasaran anak usia sekolah (SD, SMP, SMA) dan usia remaja, serta modifikasi dalam strategi atau metode pendidikan kesehatan untuk anak-anak sangat diperlukan. Kegiatan penyuluhan yang diselingi games, dan simulasi cuci tangan yang disertai musik dalam kegiatan PPM ini agar meningkatkan antusias terutama anak-anak Panti Asuhan Al-Mukhtariyah Palembang. Clean and Healthy Behavior (PHBS) is one way for the community to be able to maintain the quality of their health. One indicator of PHBS is hand washing with soap (CTPS). Good CTPS behavior can prevent the incidence of diarrhea and ISPA that are susceptible to children, especially school-age children. So it is important to teach children early on about CTPS is good and right. Therefore, the aim of the activity is to provide an understanding of the importance of health education on healthy hygiene behavior (CTPS) at the AlMukhtariyah Palembang Orphanage based on audiovisual. The method of activities through counseling and health education about CTPS is good and right. The target activity is the children of Palembang Al-Mukhtariyah Orphanage with 10 people. Results: based on the results can be seen in the pretest and posttest with the ability to increase after given CPTS leafleat and video. The conclusion was an increase in knowledge of the Palembang AlMukhtariyah Orphanage children about the importance of CTPS after health education. Suggestion: It is recommended for further community service programs (PPM) about the importance of healthy, good and correct CTPS targeting school-age children (elementary, junior high, high school) and adolescents, as well as modifications in health education strategies or methods for children. Counseling activities interspersed with games, and handwashing simulation accompanied by music in PPM activities in order to increase enthusiasm, especially the children of Palembang's Al-Mukhtariyah Orphanage.
Faktor-Faktor Yang Mempengaruhi Kecemasan Pasien Pra Operasi Sectio Caesarea Fatrida, Dedi; Tanjung, Arif Irpan
JURNAL KESEHATAN TERAPAN Vol 10 No 1 (2023): Jurnal Kesehatan Terapan
Publisher : LPPM Universitas Kader Bangsa Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54816/jk.v10i1.571

Abstract

The purpose of this study was to determine the factors associated with the Anxiety of Preoperative Sectio Caesarea Patients at the Port Hospital of Palembang. The research design used descriptive analytic method with cross sectional approach, and accidental sampling. The population in this study were patients who were about to give birth by Sectio Caesarea at the Port Hospital of Palembang totaling 40 respondents. The sampling technique used is accidental sampling, the number of samples in this study was 40 respondents, data collection in this study used primary data with interviews and questionnaire sheets. From the univariate analysis, it is known that the distribution of respondents who experienced severe category anxiety amounted to 24 respondents (60.0%) which was greater than those who experienced mild category anxiety, which amounted to 16 respondents (40.0%). From the results of bivariate analysis, it was found that there was a significant relationship between knowledge and Anxiety of Preoperative Sectio Caesarea Patients where the value of = 0.000 (ρ-value < 0.05), there was a significant relationship between family support and Anxiety of Preoperative Sectio Caesarea Patients where the value of = 0.000 (ρ-value < 0.05), a significant relationship between counseling from health workers and the Anxiety of Preoperative Sectio Caesarea patients where the value of = 0.000 (ρ-value <0.05) so it can be concluded that there is a significant relationship between knowledge,
Asuhan Keperawatan Medikal Bedah dengan Penerapan Fisioterapi Dada pada Nn.N untuk Mengurangi Jumlah Sputum terhadap Penderita Pnuemonia di Ruang Rawat Inap di RS Harapan Bunda Kota Batam Tahun 2025 Ramadhani, Muhammad Ilham Rezki; Fatrida, Dedi
Jurnal Siti Rufaidah Vol. 3 No. 4 (2025): :Jurnal Siti Rufaidah
Publisher : PPNI UNIMMAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57214/jasira.v3i4.259

Abstract

Pneumonia is a lung infection that causes the air sacs to fill with fluid or pus. This disease can be caused by bacteria, viruses, fungi, or parasites, with varying degrees of severity depending on the cause and condition of the sufferer. Symptoms include cough, fever, and shortness of breath. Data obtained from the Batam City Health Office of pneumonia in 2023, there were 1,509 cases of pneumonia, the most cases were found in Batam City (1,182 cases), while the fewest cases were recorded in Lingga Regency (5 cases). This Professional Scientific Paper aims to provide medical-surgical nursing care with the application of chest physiotherapy to Ms. N to reduce the amount of sputum for pneumonia sufferers in the inpatient room at Harapan Bunda Hospital, Batam City in 2025. The method used in this Professional Scientific Paper is a case study conducted based on the stages of nursing care including assessment, data analysis, diagnosis, intervention, implementation, and nursing evaluation. The results showed a decrease in sputum production on the third day, a decrease in fever, and an improvement in sleep patterns. Patients are expected to understand that chest physiotherapy can reduce sputum production.
HUBUNGAN STIGMA DAN DUKUNGAN KELUARGA DENGAN KEKAMBUHAN PADA PASIEN SKIZOFRENIA DI WILAYAH KERJA PUSKEMAS SEI LANGKAI Marsila, Marsila; Yunaspi, Didi; Fatrida, Dedi
Ensiklopedia of Journal Vol 8, No 1 (2025): Vol. 8 No. 1 Edisi 3 Oktober 2025
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v8i1.3506

Abstract

Schizophrenia is a severe mental disorder characterized by disturbances in thinking, emotions, and behavior, and can affect an individual's ability to function socially. Relapse often occurs in schizophrenia patients due to lack of family support and high stigma from the surrounding environment. The purpose of this study was to determine the relationship between stigma and family support with relapse in schizophrenia patients in the working area of the Sei Langkai Community Health Center, Batam City. This study is a quantitative study with an analytical design with a cross-sectional approach. The population of this study were schizophrenia patients who experienced relapse in the working area of the Sei Langkai Community Health Center, with a sample of 43 respondents selected using a simple random sampling technique. The research instrument was a questionnaire on stigma, family support, and relapse that had been tested for validity and reliability. The results of the univariate study showed that most of the stigma was moderate (16 people (37.2%), good family support (23 people (53.5%), and no relapse (25 people (58.1%). Statistical tests using the Chi-Square test showed a significant relationship between stigma and relapse in schizophrenia patients with a p value of 0.001 (<0.05), as well as a significant relationship between family support and relapse in schizophrenia patients with a p value of 0.001 (<0.05). Therefore, it can be concluded that stigma and support have a significant relationship with relapse in schizophrenia patients in the working area of the Sei Langkai Community Health Center, Batam City. Therefore, it is hoped that families and the community can provide optimal support and reduce negative stigma towards schizophrenia patients so that the recovery process can run smoothly.Keywords: Stigma, Family Suport, Relapse, Schizophrenia Patients