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All Journal Humanis : Jurnal Pengabdian Kepada Masyarakat Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Public Policy Devotion: Journal of Research and Community Service International Journal of Social Service and Research Indo-MathEdu Intellectuals Journal Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Indonesian Journal of Multidisciplinary Science Indonesian Journal of Advanced Research (IJAR) Jurnal Multidisiplin Indonesia Journal Of Public Policy (Social Politics) Sciences (Polisci) Asian Journal of Social and Humanities Jurnal Pintar Pengabdian dan Pemberdayaan Masyarakat
Heryanto, Yanto
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Journal : Jurnal Public Policy

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Strengthening Policy Capacity for Smart City Emergency Response: Insights from the Cirebon Siaga 112 Program Zulkarnaen, Iskandar; Suwarsono, Hendri; Heryanto, Yanto; Bharoto, Raden Mahendra Haryo; Sutarjo, Moh
Journal Public Policy Vol 11, No 4 (2025): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i4.12216

Abstract

The concept of smart city focuses on the use of information and communication technology to improve the efficiency of public services and the quality of life of citizens. In Cirebon City, the implementation of smart city is reflected in the Cirebon Siaga 112 program, which aims to provide fast and effective emergency response services. This study analyzes the policy capacity of the Cirebon Siaga 112 program by assessing analytical, operational and political aspects. The research method uses qualitative with data collection techniques in the form of interviews, observations and documentation studies. The results show that although the use of technology has increased efficiency in emergency response, there are challenges related to system integration, response speed, and personal data protection. Recommendations include continuous improvement in coordination between agencies, officer training, and increased socialization to the community. These findings are expected to help optimize various emergency policies and services in Cirebon City, in accordance with the principles of a smart city.
Co-Authors Abdul Mannan, Siti Sofiyah Alam, Aditya Purnama Amelia, Gina Asmawati, Yeti Asriani, Nora Aviyanti, Salsa Billa Nur Aziza Pratiwi, Nabilla Bharoto, Raden Mahendra Haryo Buser, Buser Deden Deden, Deden Destiana, Anggie Evariana, Dian Halimatusa’Dia, Anisa Hernanda, Willi Pranata Hernawan, Deni Hidayat, Moh Taufik Hidayat, Moh. Taufik Ikrar Budi Ipik Permana Irvan, Maulana Iskandar Zulkarnaen Kharunnisa Nazifah, Hilda Marbella, Breenda Mariska, Nevi Muhit, Abdul Nurhaliza, Intan Nurjannatiya, Maudy Nursahidin Pangestu Manchini, Puji Prakasa, Septian Erianto Ramdan, Abdi Ratna Malinda, Liyana Rifai, Ifan Rizki Anditiana, Agnesa Safi'i, Muhammad syamsul Salsabila, Gina Satriani, Dina Sri Wulandari Sutarjo, Moh Suwarsono, Hendri Taufik Hidayat, Moh Widya, Widhi Yuyun Wahyuni Zafira, Nadia Lutfi