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Pengaruh Beban Kerja, Kompensasi dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan Bagian Produksi PT Abi Elang Indo Sleman Indriati, Inayat Hanum; Ningrum, Natalia Ratna; Anggoro, Wahyu Dwi; Farhan, Fikri; Zalzalah, Guruh Ghifar
FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 27 No. 3 (2025): Juli
Publisher : FEB Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jfor.v27i1/3535

Abstract

Tujuan dari penelitian melakukan analisis pengaruh beban kerja, kompensasi, dan lingkungan kerja terhadap kepuasan kerja. Penelitian dilaksanakan pada bulan Oktober 2023-April 2024 pada karyawan bagian produksi PT Abi Elang Indo Sleman. Sampel adalah 60 karyawan yang dipilih dengan metode sampel jenuh. Analisis data yaitu regresi linier berganda. Hasil: membuktikan secara parsial beban kerja memengaruhi kepuasan kerja secara negatif. Kompensasi dan lingkungan kerja memengaruhi kepuasan kerja secara positif. Hasil pengujin secara simulan (uji F) beban kerja, kompensasi, dan lingkungan kerja memberikan dampak nyata pada kepuasan kerja
Pengaruh Citra Produk, Pengalaman Produk, dan Brand Tribalism Terhadap Loyalitas Produk Pada Produk Thrift Fashion Di Yogyakarta Zalzalah, Guruh Ghifar; Arum Sari, Pinesti Ragil; Farhan, Fikri
Akmenika: Jurnal Akuntansi dan Manajemen Vol. 21 No. 1 (2024): AKMENIKA
Publisher : Universitas PGRI Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/akmenika.v21i1.5969

Abstract

This research aims to determine the influence of product image, product experience, and brand tribalism on product loyalty in Thrift Fashion products in Yogyakarta. The study was conducted in the Special Region of Yogyakarta in 2023, with a sample size of 130 respondents. The technique used in this research employed non-probability sampling using purposive sampling method. Data analysis in this research used IBM SPSS Statistics 26 with multiple linear regression analysis technique at a significance level of α = 0.05. The results of the research indicate that partially, product image, product experience, and brand tribalism have a positive and significant effect on product loyalty. Simultaneously, product image, product experience, and brand tribalism have a significant effect on product loyalty. The magnitude of the influence of product image, product experience, and brand tribalism on product loyalty is indicated by the Adjusted R Square value of 56%.
Service quality, financial-spiritual benefits, and dual-pathway loyalty: Evidence from Indonesia’s largest Islamic bank Farhan, Fikri; Wulandari, Azhari Putri; Zalzalah, Guruh Ghifar; Slamet, Slamet; Gustina, Adin
Asian Journal of Islamic Management (AJIM) VOLUME 7 ISSUE 2, 2025
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol7.iss2.art8

Abstract

Purpose – This study examines how service quality and financial and spiritual benefits influence customer satisfaction and loyalty in Indonesian Islamic banking, with satisfaction acting as a mediating variable.Methodology – Data were collected from 300 customers of Bank Syariah Indonesia (BSI) in Java using a structured questionnaire. The relationships among variables were analyzed using partial least squares structural equation modeling (PLS-SEM).Findings – The results show that service quality, financial benefits, and spiritual benefits significantly enhance customer satisfaction. Service quality and financial benefits have direct effects on loyalty, whereas spiritual benefits primarily influence loyalty indirectly through satisfaction. Mediation tests revealed that satisfaction serves as both a complementary and an indirect mediator, depending on its antecedents.Implications – The findings highlight the importance of integrating functional and spiritual value propositions into loyalty-building strategies for Islamic banks. Enhancing service quality, offering competitive financial advantages, and ensuring consistent adherence to Islamic principles are essential to strengthening long-term customer relationships.Originality – This study extends the service quality–satisfaction–loyalty framework by incorporating financial and spiritual benefit dimensions, offering new empirical evidence on how Islamic values complement conventional satisfaction models within the emerging Islamic banking context of Indonesia.
NIAT BELI ULANG KONSUMEN: KOMPETISI MARKETPLACE LOKAL DAN GLOBAL Zalzalah, Guruh Ghifar; Gita Cahyati, Diana Indah; Basri, Anindita Imam
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 9 No. 2 (2026): Juli
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36815/bisman.v9i2.4700

Abstract

The development of technology and the internet in the era of globalization has seen significant advancements, particularly in electronic commerce, which has become more sophisticated and widespread. A marketplace is an internet platform that serves as an intermediary between sellers and buyers for conducting transactions online. In Indonesia, there are two types of marketplaces: domestic and international. This study aims to examine the influence of hedonic and utilitarian values on consumers’ repurchase intention, mediated by attitude, using the Theory of Planned Behavior. This research adopts a quantitative approach, utilizing primary data collected through questionnaires. The sample was selected using a non-probability technique with purposive sampling, based on specific criteria: respondents aged 17 to 30 years who have made purchases on both domestic and international marketplaces and reside in Indonesia. The total number of respondents was 250. Data analysis using PLS-SEM with Smart PLS. This study demonstrates that hedonic and utilitarian values have a positive and significant influence on consumer attitudes and repurchase intention across both domestic and international marketplaces. Consumer attitude acts as a mediating variable, with full mediation occurring between hedonic value and repurchase intention, and partial mediation observed between utilitarian value and repurchase intention. These findings indicate that emotionally enjoyable experiences and perceived functional benefits can foster positive consumer attitudes, which in turn enhance repurchase intention in a sustainable manner.