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All Journal Jurnal Promosi Pendidikan Ekonomi Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Revenue: Jurnal Manajemen Bisnis Islam Bisman (Bisnis dan Manajemen): The Journal of Business and Management ASIAN JOURNAL OF ISLAMIC MANAGEMENT (AJIM) AKMENIKA Asian Management and Business Review Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat UBMJ (UPY Business and Management Journal) Jurnal Pengabdian Masyarakat Bangsa FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi
Zalzalah, Guruh Ghifar
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Pengaruh Beban Kerja, Kompensasi dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan Bagian Produksi PT Abi Elang Indo Sleman Indriati, Inayat Hanum; Ningrum, Natalia Ratna; Anggoro, Wahyu Dwi; Farhan, Fikri; Zalzalah, Guruh Ghifar
FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 27 No. 3 (2025): Juli
Publisher : FEB Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jfor.v27i1/3535

Abstract

Tujuan dari penelitian melakukan analisis pengaruh beban kerja, kompensasi, dan lingkungan kerja terhadap kepuasan kerja. Penelitian dilaksanakan pada bulan Oktober 2023-April 2024 pada karyawan bagian produksi PT Abi Elang Indo Sleman. Sampel adalah 60 karyawan yang dipilih dengan metode sampel jenuh. Analisis data yaitu regresi linier berganda. Hasil: membuktikan secara parsial beban kerja memengaruhi kepuasan kerja secara negatif. Kompensasi dan lingkungan kerja memengaruhi kepuasan kerja secara positif. Hasil pengujin secara simulan (uji F) beban kerja, kompensasi, dan lingkungan kerja memberikan dampak nyata pada kepuasan kerja
Pengaruh Citra Produk, Pengalaman Produk, dan Brand Tribalism Terhadap Loyalitas Produk Pada Produk Thrift Fashion Di Yogyakarta Zalzalah, Guruh Ghifar; Arum Sari, Pinesti Ragil; Farhan, Fikri
Akmenika: Jurnal Akuntansi dan Manajemen Vol. 21 No. 1 (2024): AKMENIKA
Publisher : Universitas PGRI Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/akmenika.v21i1.5969

Abstract

This research aims to determine the influence of product image, product experience, and brand tribalism on product loyalty in Thrift Fashion products in Yogyakarta. The study was conducted in the Special Region of Yogyakarta in 2023, with a sample size of 130 respondents. The technique used in this research employed non-probability sampling using purposive sampling method. Data analysis in this research used IBM SPSS Statistics 26 with multiple linear regression analysis technique at a significance level of α = 0.05. The results of the research indicate that partially, product image, product experience, and brand tribalism have a positive and significant effect on product loyalty. Simultaneously, product image, product experience, and brand tribalism have a significant effect on product loyalty. The magnitude of the influence of product image, product experience, and brand tribalism on product loyalty is indicated by the Adjusted R Square value of 56%.
Service quality, financial-spiritual benefits, and dual-pathway loyalty: Evidence from Indonesia’s largest Islamic bank Farhan, Fikri; Wulandari, Azhari Putri; Zalzalah, Guruh Ghifar; Slamet, Slamet; Gustina, Adin
Asian Journal of Islamic Management (AJIM) VOLUME 7 ISSUE 2, 2025
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol7.iss2.art8

Abstract

Purpose – This study examines how service quality and financial and spiritual benefits influence customer satisfaction and loyalty in Indonesian Islamic banking, with satisfaction acting as a mediating variable.Methodology – Data were collected from 300 customers of Bank Syariah Indonesia (BSI) in Java using a structured questionnaire. The relationships among variables were analyzed using partial least squares structural equation modeling (PLS-SEM).Findings – The results show that service quality, financial benefits, and spiritual benefits significantly enhance customer satisfaction. Service quality and financial benefits have direct effects on loyalty, whereas spiritual benefits primarily influence loyalty indirectly through satisfaction. Mediation tests revealed that satisfaction serves as both a complementary and an indirect mediator, depending on its antecedents.Implications – The findings highlight the importance of integrating functional and spiritual value propositions into loyalty-building strategies for Islamic banks. Enhancing service quality, offering competitive financial advantages, and ensuring consistent adherence to Islamic principles are essential to strengthening long-term customer relationships.Originality – This study extends the service quality–satisfaction–loyalty framework by incorporating financial and spiritual benefit dimensions, offering new empirical evidence on how Islamic values complement conventional satisfaction models within the emerging Islamic banking context of Indonesia.
Co-Authors Agung Pradana Anggoro, Wahyu Dwi Anggraini, Elvina Anugrah, Raka Pria Arum Sari, Pinesti Ragil Fajri, Akromul Farah Chalida Hanoum Farhan, Fikri Febriyanto, Deka Fitri Susilowati, Fitri Gustina, Adin Herdiany, Hapsari Dyah Heri Prabowo Indriati , Inayat Hanum Indriati, Inayat Hanum kresnamurti, agung Mohamad Rizan Mutya Paramita Pratita Nindya Aryandha, Pradita Ningrum, Natalia Ratna Qristin violinda Ratnaningrum, Natalia Rukmanah, Yuyun Herdianti Slamet . Sudaryana, Arif Wulandari, Azhari Putri