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All Journal Edukasia: Jurnal Pendidikan dan Pembelajaran Majalah Ilmiah METHODA Journal of International Multidisciplinary Research Science and Technology: Jurnal Pengabdian Masyarakat International Conferences On Early Childhood Education Proceedings KOMNET : Jurnal Komputer, Jaringan dan Internet
Nor Annisa
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Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Analisis Persepsi Mahasiswa terhadap Tampilan Antarmuka UI/UX pada Web SIAKAD UNISM Syarifuddin, Syarifuddin; Nor Annisa
Majalah Ilmiah METHODA Vol. 16 No. 1 (2026): Majalah Ilmiah METHODA
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/methoda.Vol16No1.pp56-62

Abstract

The Academic Information System (SIAKAD) is a vital component that supports academic activities at Sari Mulia University (UNISM). This study aims to quantitatively analyze student perceptions of the current quality of SIAKAD's User Interface (UI) and User Experience (UX), particularly in the context of the shift to mobile device usage. The method used was a descriptive survey based on a 5-point Likert Scale questionnaire of 70 active students from various faculties. Crucial results revealed that 94% of students access SIAKAD via smartphones, but the findings show a significant gap between visual quality and technical performance. Basic UI aspects (readability and color) were rated "Good" (71-85%), but Mobile Responsiveness was a weak point, only in the "Sufficient/Poor" category (65%). The biggest disruption lies in the UX dimension, where Loading Speed ​​and System Stability were rated "Poor" (52% and 48%, respectively), characterized by frequent short session timeouts and server errors. Furthermore, 3 main features (SKKM, Organization, Evados) were found to be non-functional, as well as defects in the business logic flow (failure of scholarship billing automation). This study recommends prioritizing improvements to the Mobile-First Redesign and drastically improving backend performance and system availability to address student frustration and academic inefficiency
Co-Authors Ardi Syanjaya Saputra Arpan Mualief Saprizal Debi Zahra Dewanti Debie Susanti Erna Budiarti Gita Medina Gregorius Amori Mahriani MARDIANA Masnah Muhammad Haris Nadjwa Maharani Bahar Nanik Rahayu Naufal Faryreza Nazwa Gita Putri Aflin Nita Priyanti Noor Padilah Nugroho, Purwo Setiyo Nur Azizah Nur Hafifah Nurmiah Nurul Abidah Nuryana Patmaria Krisnova Levryn Reni Rulita Renny Yuniar Rizky Aulia Akbar Rosya Landa Fitrianu Saniyya Putri Hendrayana Sofiyatul Anshoriyah Sri Sunarti Supriati Syarifuddin Syarifuddin Syarifuddin Tira Margaret Vendi Agustian Zaid