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All Journal JUARA : Jurnal Olahraga EKUITAS (Jurnal Ekonomi dan Keuangan) Tourism Scientific Journal Jurnal E-Bis: Ekonomi Bisnis ATRABIS: Jurnal Administrasi Bisnis (e-Journal) Journal FAME (Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Jurnal Pariwisata Vokasi The Journal Gastronomy Tourism East Asian Journal of Multidisciplinary Research (EAJMR) Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Barista : Jurnal Kajian Bahasa dan Pariwisata Jurnal Aksara Raga Inaba of Community Services Journal
Sri Marini
Akademi Pariwisata NHI Bandung
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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EXPERIENCE ECONOMY AND DIGITAL MARKETING STRATEGIES IN ENHANCING HOTEL COMPETITIVENESS Sri Marini; Superwiratni; Ilham Fajri; Ita Karnita
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 9 No 3 (2025): September
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/j25485024.y2025.v9.i3.7336

Abstract

Consumers are increasingly seeking memorable experiences, not only standard hotel services, but also driving intense competition in West Java's hospitality industry. Although several strategies have been implemented, a literature gap remains in relation to the role of customer engagement as a mediating variable between strategy and hotel competitiveness. Therefore, this study aims to analyze the effect of experience economy and digital marketing strategies on hotel competitiveness, both directly and through customer engagement. The research covers 320 three- to five-star hotels in West Java, with an estimated annual guest population of 57,600. A total of 400 respondents were selected using Slovin's formula, which incorporates a 5% margin of error and employs a multistage sampling approach. Data was analyzed using the SEM-PLS method. The results indicate that both strategies significantly enhance hotel competitiveness, both directly and indirectly, through the partial mediating role of customer engagement. These findings underscore the importance of combining experiential and digital approaches to foster a deeper emotional connection with customers and gain a competitive edge. This study contributes to the theoretical development of hospitality management. It also provides practical insights for hotel managers in West Java to enhance their competitiveness by implementing experience-driven and digitally oriented strategies tailored to meet customer expectations.
Implementation Of Promotional Activities for Seuhah Snacks at The Seuhah Festival 03 Event Sri Marini; Sonny Sanjaya; Idham Sakti Wibawa; Dewi Fitriani; Sara Rabasari; Yayan Setiawan
Inaba of Community Services Journal Vol. 2 No. 2 (2023): Volume 2 No. 2, December 2023
Publisher : Universitas INABA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/inacos.v2i02.219

Abstract

The culinary world is closely related to tourism. This sector is utilized by businesspeople as activities in all fields return to normal. In accordance with its instinct to meet food needs, its potential needs to be utilized as much as possible. Various culinary events began to be carried out along with the disappearance of social restrictions. The situation analysis in this community partnership program is focused on the introduction of Seuhah snacks and the achievement of business targets from PT Wibawa Karya Abadi in Seuhah Festival Level 03. Business activities must always be followed by the preparation of a solid strategic plan, to achieve sustainable company success. The role of AKPAR NHI Bandung as a partner is to implement promotional activities in the event. A promotional strategy is needed in marketing an event with the implementation of promotional activities. Promotional activities through advertising go well and using social media platforms will be more in touch with the target market. Likewise, personal selling, direct marketing, sales promotion supports the event according to the expected target. In sales promotion activities, the impact on consumer visits and consumption at the Seuhah 03 hawker festival is more significant. In addition, public relations activities through organizing competitions involving many parties are an indicator that the implementation of these promotional activities is effective.
Processing and Packaging Healthy Food for Pregnant Women, Newborns and Toddlers at the North Cimahi Community Health Center Sri Marini; Sonny Sanjaya; Idham Sakti Wibawa; Ilham Fajri; Ghini Kunthala Devi
Inaba of Community Services Journal Vol. 3 No. 2 (2024): Volume 3 No. 2, December 2024
Publisher : Universitas INABA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/inacos.v3i2.323

Abstract

Pregnant women, toddlers and toddlers are at risk of giving birth to babies with low birth weight and stunting. Nutrition problems in Indonesia are currently emerging as complex problems. Chronic malnutrition conditions such as stunting are one of them. Health services should empower cadres in health promotion to prevent stunting by processing food menus and packaging according to local wisdom which is easily available in the area. AKPAR NHI Bandung, in this case a university in the field of hospitality and tourism, is a partner of the Cipageran Community Health Center, North Cimahi district. The situation analysis in this community partnership program focuses on education on healthy food processing and at the same time packaging food for pregnant women, children and Toddlers. This community service proposal is proposed with a theme "processing and packaging of healthy food for PKK cadres" in collaboration with the Cipangeran CIMAHI Utara community health center. It is hoped that it can increase the knowledge and skills of mothers of toddlers in processing local food ingredients so as to participate in preserving local culture and gastronomy
Optimization of Micro, Small, And Medium Enterprises (MSME) Through Business Digitalization Training (Finance and Marketing) Sonny Sanjaya; Sri Marini; Eka Saputra; Superwiratni Superwiratni; Fajar Pramono
Inaba of Community Services Journal Vol. 4 No. 2 (2025): Volume 4 Number 2, December 2025
Publisher : Universitas INABA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/inacos.v4i2.565

Abstract

Issues in economy are problems that are not escape from government talk. In The Strategic Plan (Ren-Stra) was initiated by Ministry Cooperatives and MSMEs 2019 empowerment 2024 explained Cooperatives and that MSMEs are mandate of law, one is the law. No. 20 of 2008 concerning Micro Business Conditions, these moments, On covid 19 period , almost all MSMEs in Indonesia caught impact Covid-19 pandemic . Even though MSMEs is one of the barometers from the economy national which means can increase economy in Indonesia. For this reason, MSMEs need existence support and encouragement from government especially so that the MSME actors can survive in conditions nowadays. Related to Cooperatives and MSMEs, government of west Java cares enough for development and empowerment . This Can seen from main thing that is regulation. As positive step, the government of the Bandung City in empowering Cooperatives and Businesses Small Medium , empowering MSMEs is integration from development economy expected national​ capable For improve and implement equality income as well as create field work. There is a need for education regarding the financial management and marketing of MSMEs. Akpar NHI Bandung provides training and workshops for the MSME community fostered by the Bandung City Industry Service to make the Micro Business mentoring program a success , in this case also involving students and lecturers in college tall For Can apply his knowledge For empowerment community. Through the micro and small business programs, through training finance, digital marketing, and assistance in obtaining Halal, PIRT, HAKI permits.
Peranan Promosi Dalam Melestarikan Gastronomi Sunda Berbasis Pangan Lokal Sri Marini; Ita Karnita; Superwiratni Superwiratni
Journal FAME: Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Vol 8, No 1 (2025): JOURNAL FAME Journal Food and Beverage, Product and Services, Accommodation Indu
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/fame.v8i1.8306

Abstract

Food security and self-reliance are currently important issues. Global climate change has affected the stability of food production and supply. Likewise, war events that have an impact on food imports and procurement have made the government more concerned in this matter. Various efforts have been made to support food security and self-reliance. Indonesia is rich in local food sources, especially the city of Bandung which is geographically advantaged by natural conditions. This study aims to analyse the promotion carried out by Sundanese gastronomy actors and whether promotion through promotional tools used has an impact on preservation, how business and factors that influence the preservation of Sundanese gastronomy made from local food. The research approach used by researchers is to use a qualitative approach. The research method is Field research where research reveals the meaning given by community members to their behaviour and the surrounding reality. Key Informants in this study are internal informants from 3 Sundanese gastronomy culinary businesses, as well as external informants, namely 15 consumers of Sundanese gastronomy as eligible sources who provide information about the role of promotion and preservation efforts of each research object. The data analysis technique used in this research is qualitative data analysis which is carried out interactively through the data analysis process.
Peranan Aktivitas Urban Tourism Dan Minat Wisatawan Dalam Sport Tourism: Implikasi Bagi Pengembangan Bisnis Pariwisata Perkotaan Sri Marini; Eka Saputra; Superwiratni
ATRABIS Jurnal Administrasi Bisnis (e-Journal) Vol. 12 No. 1 (2026): ATRABIS: Jurnal Administrasi Bisnis (e-Journal) - Juni 2026
Publisher : Program Studi Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/atrabis.v12i1.3011

Abstract

The city of Bandung offers tourist attractions across various sectors, including natural, cultural, culinary, and shopping attractions. The objective of this study is to investigate the research focus: whether tourists’ interest in sports tourism activities promoted by various stakeholders impacts urban tourism activities. The research approach employs a qualitative approach using field research methods. The key informants in this study include internal informants—comprising fun run event organizers, the event’s main sponsor, and tourism and hospitality associations—as well as external informants consisting of 20 participants in the fun run sports tourism activity, both from outside the region and locally, who served as eligible sources to provide information regarding interest in sports tourism and urban tourism activities. Qualitative data analysis used in this study. The processes reduction, data display, and verification of data was conducted interactively. The research findings indicate that interest in sports tourism boosts tourist visits, has an impact on urban tourism activities, and has implications for the development of the urban tourism industry.
Preferensi Konsumen Pada Inovasi Singapore Laksa Noodle Dengan Pemanfaatan Tepung Talas Dan Protein Keong Sawah Sarah Sabyllah; Sri Marini
JURNAL PARIWISATA VOKASI Vol 7 No 1 (2026): Jurnal Pariwisata Vokasi
Publisher : Akademi Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60038/jpv.v7i1.165

Abstract

Diterima : Ketergantungan industri kuliner terhadap tepung terigu impor dan meningkatnya kesadaran akan isu gluten mendorong perlunya inovasi mi berbahan pangan lokal. Penelitian ini menganalisa preferensi konsumen dalam inovasi Singapore Laksa Noodle berbahan tepung talas dan protein keong sawah. Dalam penelitian ini diuji cita rasa, gizi, dan biaya produksi Singapore Laksa Noodle berbahan tepung talas dan protein keong sawah, dibandingkan produk berbahan terigu konvensional. Metode penelitian yang digunakan adalah eksperimen dengan melibatkan uji organoleptik dilakukan oleh panelis terlatih dan uji tingkat kesukaan pada panelis tidak terlatih terhadap warna, aroma, rasa, dan tekstur menggunakan skala Likert. Hasil penelitian menunjukkan preferensi konsumen pada mi eksperimen unggul pada rasa dan aroma. Pada kandungan gizi, kalori dan lemak lebih rendah, serta biaya produksi lebih murah dibandingkan produk pembanding. Preferensi konsumen pada Singapore Laksa Noodle berbahan talas dan keong sawah layak dikembangkan sebagai pangan fungsional yang sehat, rendah gluten, dan ekonomis.
Implementasi Protokol Kesehatan CHSE dalam Meningkatkan Kepercayaan Tamu di Hotel Lu'luwatin Rosdiana Aprilia; Sri Marini; Antonius Iskandar Yahya
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 5 No. 2 (2021)
Publisher : Research and Community Service Center, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v5i2.454

Abstract

Dampak covid-19 telah memberikan perhatian lebih kepada sektor pariwisata. Tingkat ancaman dan resiko dari pandemi Covid-19 secara signifikan mengurangi niat wisatawan untuk menginap di hotel. CHSE merupakan kebijakan yang diterapkan oleh pemerintah khususnya oleh Kemenparekraf RI dalam mencegah meluasnya pandemic Covid - 19 di Indonesia. CHSE mengusung bersih, sehat, aman dan lingkungan yang ramah. Tren tamu saat ini adalah memilih tempat yang bersih dan aman dari covid-19. Tujuan penelitian ini adalah untuk mengetahui implementasi protokol Kesehatan CHSE di hotel, untuk mengetahui tingkat kepercayaan tamu untuk menginap dan mengetahui factor-faktor yang mempengaruhi implementasi CHSE. Metode penelitian menggunakan pendekatan kualitatif. Informan dalam Penelitian ini adalah 3 General Manager dari Hotel yang dipilih, 15 tamu dari masing- masing Hotel serta studi dokumentasi. Teknik analisis data yang digunakan adalah analisis data kualitatif yang dilakukan secara interaktif melalui prosesdata reduction, data display, dan verification. Hasil penelitian menunjukkan bahwa  implementasi protocol kesehatan CHSE sudah cukup berhasil dalam meningkatkan kepercayaan tamu untuk menginap. Tamu memiliki kepercayaan dengan adanya sertifikat CHSE yang dipajang di hotel dan media promosi lainnya menjadi satu jaminan penularan covid-19 dapat dieliminir. Faktor internal seperti dukungan sarana dan prasarana Kesehatan dan faktor eksternal yaitu adanya kerjasama dan koordinasi antar pihak terkait, kebijakan publik dan kesadaran pelanggan sangat mempengaruhi implementasi protocol Kesehatan CHSE
Co-Authors Adi Sopyan Anindita Gayatri Antonius Iskandar Yahya Aprilia, Lu'luwatin Rosdiana Banundoyo Albertus Barliani Dewi Setyawati Dedi Kurnia Dewi Fitriani Diyan Putranto Eka Saputra Fajar Pramono Ghini Kunthala Devi I Dewa Ayu Gita Mahasanti Idham Sakti Wibawa Ilham Fajri Intan, Amalia Juliana Monika Ita Karnita Ita Karnita Jessica Tisnadjaya Nadilah Hanuun Iskandar Sara Rabasari Sarah sabyllah Sonny Sanjaya Superwiratni Superwiratni Superwiratni Yayan Setiawan Yayan Sugiarto