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ANALYSIS OF USER SATISFACTION ON THE IMPLEMENTATION OF CRM, TQM AND SERVICE QUALITY (Case Study of UNIKI Bireuen Library Users – Aceh Province) Fadhliah, Laina; Malik, Imam; Musrizal, Musrizal
IndOmera Vol 6 No 11 (2025): indOmera, March 2025
Publisher : LPPM-UNIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55178/idm.v6i11.506

Abstract

This study aims to analyze factors related to user satisfaction of UNIKI campus library, by limiting it to CRM, TQM and service quality factors. Data sources were obtained through questionnaires to users, namely 275 students who use UPT Library services, using quantitative-associative methods and problem analysis tools with path analysis models. The results of the study obtained information that: (1) the implementation of CRM has a direct and indirect effect on user satisfaction of 35.32%, while the implementation of TQM is 51.57% and the service quality aspect is quite significant at 45.58%. (2) Simultaneously, the implementation of CRM, TQM and service quality provide a positive contribution to user satisfaction of 71,4%. (3) There is a causal relationship between the factors of CRM, TQM and service quality implementation with a moderate level.
INOVASI GURU DALAM MENINGKATKAN KREATIFITAS BERPIKIR ANAK DI ERA 4.0 Musrizal, Musrizal; Azhar, Azhar
Al-Rabwah Vol. 18 No. 01 (2024): May
Publisher : STAI Sangatta Kutai Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55799/jalr.v18i01.274

Abstract

Creativity is a very important skill for facing the challenges of the digital era, which continues to develop rapidly. In this 4.0 era, the ability to think creatively becomes increasingly important when facing rapid and complex changes. In this context, the role of teachers becomes very crucial in helping develop children's creative thinking. Innovative teachers can create a learning environment that stimulates children's creativity, thereby helping develop the creative thinking skills needed in the 4.0 era. One of the teacher innovations that can increase children's creative thinking in the 4.0 era is the application of an active and collaborative learning approach. In this approach, teachers encourage students to actively participate in the learning process through discussions, collaborative projects, or problem-based assignments. In this way, children have the opportunity to develop their critical and creative thinking skills, as well as learn to work in teams and share ideas with others. Through this active and collaborative learning approach, teachers are not only sources of knowledge but also facilitators and guides in the learning process
Menilai Dampak Ganda Harga Kopi dan Nilai Tukar terhadap Nilai Ekspor Kopi Indonesia Azhari, Azhari; Konadi, Win; Musrizal, Musrizal
Jurnal Cita Ekonomika Vol 19 No 1 (2025): Cita Ekonomika: Jurnal Ilmu Ekonomi
Publisher : Jurusan Ekonomi Pembangunan, FEB Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51125/citaekonomika.v19i1.18923

Abstract

Indonesia, as one of the largest coffee-producing countries in the world, faces challenges in managing coffee exports which are affected by fluctuations in global coffee prices and the rupiah exchange rate. This study aims to analyze the simultaneous impact of coffee prices and exchange rates on the value of Indonesian coffee exports. Using the Autoregressive Distributed Lag (ARDL) method, this study explores the short-term and long-term relationship between coffee prices, exchange rates, and Indonesian coffee exports from 2001 to 2023. The results show that coffee prices and exchange rates have a significant influence on Indonesia's coffee exports, with a long-term relationship that shows that rupiah depreciation and higher coffee prices increase export value. These findings highlight the importance of policies that support coffee price and exchange rate stabilization to increase the competitiveness of coffee exports. This can be done by improving the quality of coffee beans and increasing the resources of coffee farmers in Indonesia. For further research, it is recommended to integrate more non-price factors, such as branding, the role of certification bodies, social and cultural factors that can affect the global market demand for coffee.
Pengaruh Motivasi, Kreativitas dan Inovasi terhadap Minat Berwirausaha Siswa (Studi pada SMK Negeri 1 Bandar Dua Kabupaten Pidie Jaya) Erdalina, Eva; Azhari, Azhari; Musrizal, Musrizal
Singkite Journal Vol 2 No 3 (2023): Singkite Journal, December 2023
Publisher : Aceh Cooperative Care

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63855/skt.v2i3.28

Abstract

This research was conducted on students of SMK Negeri 1 Bandar Dua, Pidie Jaya Regency, Aceh Province by studying students' interest in entrepreneurship. In this research, we want to know the influence of student motivation, creativity and innovation factors. Of the 221 students, 100 students were taken as samples spread across each grade level. The data collection technique uses a questionnaire, with a type of verification research based on causality analysis between variables so that the analysis technique uses a path analysis model. The research results showed that: (1) there was a positive and significant influence of motivational factors on interest in entrepreneurship of 47.744%. (2) there is a positive and significant influence of the creativity aspect on interest in entrepreneurship of 19.656%. 3) the level of student innovation influences interest in entrepreneurship with a contribution of 7.910%. And (4) together students' motivation, creativity and innovation make a high contribution to interest in entrepreneurship, namely 75.1%.
Kinerja Keuangan Perusahaan Sebelum dan Sesudah Pengumuman Right Issue di Bursa Efek Indonesia Khuzaimah, Khuzaimah; Musrizal, Musrizal; Jamaluddin, Jamaluddin
Singkite Journal Vol 3 No 2 (2024): Singkite Journal, August 2024
Publisher : Aceh Cooperative Care

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63855/skt.v3i2.43

Abstract

This research aims to determine the differences in company financial performance as proxied by the level of profitability, liquidity and level of leverage between before and after the rights issue on the IDX. The research was carried out quantitatively using data sourced from www.idx.co.id (2023). The research results state that ROA between before and after carrying out the rights issue has a significant difference. However, there is no difference in the Current Ratio (CR) variable before and after carrying out the rights issue. Likewise, there is no difference in the Debt Equity Ratio before and after carrying out the rights issue.
Pengaruh Mutasi Kerja, Beban Kerja dan Konflik Kerja terhadap Kinerja Pegawai Dinas Pendidikan dan Kebudayaan Kebupaten Pidie Jaya Maulida, Maulida; Raihan, Iskandar; Musrizal, Musrizal
Singkite Journal Vol 3 No 3 (2024): Singkite Journal, December 2024
Publisher : Aceh Cooperative Care

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63855/skt.v3i3.58

Abstract

The study aims to analyze factors that improve the performance of employees of the Education and Culture Office, with a study in Pidie Jaya Regency. The factors observed are limited to aspects of work transfers, workload and work conflict. Survey research on 82 employees as respondents, using associative with path analysis. The results of the study found: 1) significantly work transfers, workload and conflict affect employee performance, each amounting to 54.14%, 42.13% and 53.65%. 2) Simultaneously work transfers, workload and work conflict contribute positively by 49,1% to employee performance. 3) There is a causal relationship between the variables of work transfer, workload and work conflict with a moderate category
Pelatihan Kewirausahaan Digital Berbasis Kemitraan dalam Meningkatkan Kemandirian UMKM (Pengabdian di Desa Simpang Jaya - Juli Kabupaten Bireuen) Saleh, M.; Musrizal, Musrizal; Sulaiman, Munawar; Fajri, Riyadhul; Erfan Syah, Muhammad
Aceh Journal of Community Engagement (AJCE) Vol 3 No 2 (2024): AJCE, AGUSTUS 2024
Publisher : LPPM Umuslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/ajce.v3i2.2844

Abstract

This article is a descriptive report on service activities in the form of a digital entrepreneurship training program implemented by MSME administrators in Simpang Jaya Village, Juli District, Bireuen Regency, Aceh. This training program is a service activity for Bireuen Almuslim University lecturers carried out at the Simpang Jaya Gampong Digital Community (RKDG), aimed at equipping local micro, small and medium enterprises (MSMEs) with the skills and knowledge needed to develop in the digital economy. Training covers a wide range of topics, including website and online store creation, search engine optimization (SEO), social media management, and digital advertising strategies. Assistance is also provided in analyzing the effectiveness of the program to empower MSMEs, evaluating participants' perceptions of training output, and exploring their contribution to village economic development. The results of the evaluation, in general, activities were carried out according to the objectives, and participants felt helped, both in terms of knowledge, skills and insight into how to do digital or online entrepreneurship.
Pelatihan Penyusunan Proposal Penelitian dan Pengabdian Kepada Masyarakat Berbasis Hibah Azhari, Azhari; Mukhlis, Mukhlis; Musrizal, Musrizal; Syahrin, Alfi
Aceh Journal of Community Engagement (AJCE) Vol 1 No 1: Agustus 2022
Publisher : LPPM Umuslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/ajce.v1i1.3266

Abstract

This service activity aims to improve the understanding and ability of lecturers at STIT Al-Washliyah Aceh Tengah regarding the preparation of research proposals and community service based on Grants. the participants involved in this service activity are lecturers and education staff at STIT Al-Washliyah Aceh Tengah. The stages carried out in this service consist of two stages, namely the delivery of material and the practice of preparing proposals. The material presented is a strategy for preparing research proposals and community service in higher education, using the lecture method and proposal review. The result of this service is an increase in the understanding and ability of lecturers and education staff regarding the preparation of proposals. The results of this service can be used as input for lecturers and education staff to improve the professionalism and competence of lecturers in teaching and careers.
Pemberdayaan Kelompok Pengrajin Tas On Iboh Guna Membentuk Produk Pesisir Berdaya Saing Tinggi Melalui Pelatihan Musrizal, Musrizal; Mukhlis, Mukhlis; Muliari, Muliari; Yusrawati, Yusrawati; Konadi, Win
Aceh Journal of Community Engagement (AJCE) Vol 4 No 1 (2025): AJCE, April 2025
Publisher : LPPM Umuslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/ajce.v4i1.3292

Abstract

This empowerment activity aims to increase the understanding and ability of business actors on Iboh Bags to produce high competitive coastal products. The coastal area of ​​Gampong Geudong Tampu, Jeumpa District has raw materials to produce superior products on Iboh Bags also has a hereditary woven ability. The main objective is to develop synergy between universities and business actors so that training and empowerment need to form and compile product designs and diversify products that are upto date. with of this empowerment need to train the surrounding community to make various woven using on Iboh Bags. This empowerment acivity uses demonstration and lecture methods. It is hoped that after this empowerment, high competitive products can be formed.
The Urgency of the Islamic Law and Contemporary Societal Challenges: The Flexibility of al-Maslahah in Determining the Hierarchy of Maqāṣid al-Sharīʿah Mubarrak, Zahrul; Abu Bakar, Imran; Hamdani, Muslem; Musrizal, Musrizal; Khalilullah, Khalilullah
El-Usrah: Jurnal Hukum Keluarga Vol. 8 No. 1 (2025): EL-Usrah: Jurnal Hukum Keluarga
Publisher : Universitas Islam Negeri Ar-Raniry Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/pxydd884

Abstract

This study explores the elasticity of the concept of al-maslahah in determining the hierarchy of maqāṣid al-sharīʿah, a critical issue in the development of contemporary Islamic legal thought. The central research question addresses how al-maslahah, as a foundational legal principle, can guide the prioritization within the maqāṣid framework and how its flexibility influences the formulation of the Islamic law in the modern era. This study positions al-maslahah as a key element in the methodology of legal istinbāṭ, facilitating the classification of legal objectives into three primary categories: ḍarūriyyāt (necessities), ḥājiyyāt (needs), and taḥsīniyyāt (embellishments). Employing a normative legal method and a maslahah-based approach, the research conducts a comparative analysis of classical and contemporary scholarly perspectives. The data is drawn from core Islamic legal sources the Qur’an, Hadith, and scholarly writings both supporting and critiquing the concept sourced from authoritative books and peer-reviewed journal articles. The findings reveal that while some variation exists in the formulation of the maqāṣid hierarchy, the majority of scholars continue to adhere to the classical structure established by Imam al-Ghazālī, encompassing five essential protections: religion (ḥifẓ al-dīn), life (ḥifẓ al-nafs), intellect (ḥifẓ al-ʿaql), lineage (ḥifẓ al-nasl), and property (ḥifẓ al-māl). However, contemporary scholars such as Jasser Auda and Ali Jumʿah advocate for a more dynamic and contextualized interpretation of this hierarchy to better address present-day challenges. This study underscores that the elasticity of al-maslahah plays a vital role in preserving the relevance of maqāṣid al-sharīʿah, while also stressing the need for clear boundaries to prevent the erosion of sharia’s core principles. In this context, the research affirms the critical role of Islamic law in responding to contemporary societal challenges.