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All Journal International Journal Of Science, Technology & Management (IJSTM) International Journal of Community Service Lentera Perawat Jurnal Riset Rumpun Ilmu Kedokteran (JURRIKE) Vitamedica: Jurnal Rumpun Kesehatan Umum Vitalitas Medis : Jurnal Kesehatan Dan Kedokteran Vitamin: Jurnal Ilmu Kesehatan Umum Digital Innovation : International Journal Of Management Global Management: International Journal of Management Science and Entrepreneurship Jurnal Cinta Nusantara
Intan Silviana Mustikawati
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Organizational Support and Justice Effects on Nurses’ Affective Commitment Mediated by Work Engagement Ira Enda Ariani; Intan Silviana Mustikawati; Tjipto Rini; Varinder Singh Rana
Digital Innovation : International Journal of Management Vol. 3 No. 1 (2026): January: Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v3i1.668

Abstract

Employee affective commitment is a critical factor for workforce retention and service quality in healthcare organizations, particularly among nurses who represent the largest professional group in hospitals. Kemayoran X Hospital has experienced persistently high nurse turnover rates, indicating potential deficiencies in affective commitment. This study aimed to examine the influence of perceived organizational support and organizational justice on nurses’ affective commitment, with work engagement serving as an intervening variable. A quantitative cross-sectional design was employed, involving 125 staff nurses at Kemayoran X Hospital selected through purposive sampling. Data were collected using structured self-administered questionnaires distributed via Google Forms and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results demonstrated that perceived organizational support, organizational justice, and work engagement simultaneously exerted a significant effect on affective commitment. Furthermore, perceived organizational support and organizational justice showed significant positive effects on work engagement, which in turn significantly influenced affective commitment. Mediation analysis confirmed that work engagement partially mediated the relationships between perceived organizational support and affective commitment, as well as between organizational justice and affective commitment. These findings indicate that nurses who perceive fair treatment and strong organizational support are more likely to be engaged in their work and emotionally committed to their organization. In conclusion, strengthening organizational support systems, ensuring fairness in decision-making processes, and fostering work engagement are essential managerial strategies to enhance nurses’ affective commitment and reduce turnover in hospital settings.
Co-Authors Ade Heryana Arman Harahap Dwi Agustina Dwi Nurmawaty Dwi Sofiyanti Entin Kartikasari Erlina Puspitaloka Mahadewi Erry Yudhya Mulyani Febrian Tan Jaya Ira Enda Ariani Kemala Rita Kusumapradja, Rokiah Mohamad Reza Hilmy RATNA INDRAWATI Rian Adi Pamungkas Rokiah Kusumapradja Ruth Novia Elnasanti Suryari Purnama Tasya Sabrina Chairunisa Thea Tania Tjipto Rini Varinder Singh Rana