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Journal : Building of Informatics, Technology and Science

Analisis Sentimen Komentar Media Sosial Twitter Terhadap Tes CPNS dengan Algoritma Naive Bayes Nurhidayat, Rifki; Hendrastuty, Nirwana
Building of Informatics, Technology and Science (BITS) Vol 6 No 3 (2024): December 2024
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i3.6148

Abstract

The Calon Pegawai Negeri Sipil (CPNS) is one of the most sought-after careers in Indonesia, with the number of applicants increasing every year. The CPNS selection process attracts public attention and triggers various opinions, both positive and negative, which are widely conveyed through social media such as Twitter. This research aims to analyze public sentiment towards the CPNS selection process using the Naive Bayes algorithm. The data used in this study consists of 5,599 comments on Twitter, with a composition of 5,269 negative sentiment data and 323 positive sentiment data. Tests were conducted using several data sharing ratios, namely 80:20, 70:30, 90:10, and 50:50. The results show that the 70:30 ratio provides the best accuracy, which is 95%. However, data imbalance causes the model to focus more on negative sentiment. To address this issue, the Synthetic Minority Over-sampling Technique (SMOTE) was applied, which successfully improved the model's performance in classifying positive data, with precision and recall reaching 85-98%. After the application of SMOTE, the overall accuracy decreased slightly to 91% at 80:20, 70:30, and 90:10 ratios, but the model became more effective in detecting both sentiments. The results of this study provide insight into the public's views on CPNS selection and can be used by the government to improve the selection process in the future. With this approach, it is expected that government agencies can better understand public perceptions and optimize a more transparent and fair recruitment system.
Perbandingan Algoritma Naïve Bayes dan LSTM untuk Analisis Sentimen Terhadap Opini Masyarakat Tentang Sandwich Generation Ramadhan, Naufal Rizqi; Hendrastuty, Nirwana
Building of Informatics, Technology and Science (BITS) Vol 6 No 3 (2024): December 2024
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i3.6385

Abstract

Sandwich Generation is a term for a group of people who have elderly parents and children, so they have to take care of both generations. Opinions about this phenomenon have elicited various responses on social media twitter, which requires in-depth analysis. This study identifies the problems of the lack of research comparing the performance of Naïve Bayes and LSTM algorithms in analyzing public opinion sentiment about the sandwich generation, the complexity of social media data analysis with the characteristics of informal language, abbreviations, and symbols that are difficult to analyze manually, the need to explore the algorithm's ability to classify sentiment, and determine the most accurate method to analyze public opinion sentiment. Sentiment analysis is used to evaluate opinions, feedback, and emotions by classifying texts into positive, negative, or neutral categories. The results obtained from this study are that the LSTM method has better performance when compared to Naive Bayes. The LSTM method produced an accuracy, precision and recall value of 91.85%. while the Naive Bayes method has an accuracy value of 83%, precision of 90% and recall of 82%.
Perbandingan Algoritma NBC Dan SVM Untuk Melakukan Analisis Sentimen Terhadap PP NO.82 Tahun 2021 Rani, Arum Mustika; Hendrastuty, Nirwana
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6496

Abstract

Government Regulation (PP) No. 82/2021, which regulates the payment of pensions and allowances for Constitutional and Supreme Court Justices, has sparked public debate, especially after allegations of significant cuts to the Supreme Court's budget. This issue raises concerns regarding policy transparency, making it important to analyze public sentiment towards this PP. This study uses two sentiment analysis methods, namely Naïve Bayes Classifier (NBC) and Support Vector Machine (SVM), to evaluate public opinion based on data from Twitter. The dataset consists of 2,719 tweets that have gone through preprocessing stages, such as cleansing, stemming, and using SMOTE techniques, with 70% data division for training and 30% for model testing. This study tests the performance of NBC and SVM through four scenarios: (1) without stemming and without SMOTE, (2) without stemming with SMOTE, (3) with stemming without SMOTE, and (4) with stemming and SMOTE. The results show that SVM has a more stable performance than NBC in all scenarios. In the scenario without stemming and without SMOTE, both models recorded 100% accuracy, but NBC failed to detect positive sentiment accurately. When SMOTE was applied without stemming, NBC's accuracy decreased to 97%, while SVM still achieved a perfect accuracy of 100%. In the scenario with stemming without SMOTE, NBC recorded 97% accuracy, while SVM reached 99%. With the application of SMOTE and stemming, NBC accuracy decreased to 95%, while SVM again recorded a perfect accuracy of 100%. This study concludes that SVM is the best method for sentiment analysis of PP No. 82 of 2021, especially in scenarios with stemming and SMOTE, providing important insights into public opinion and confirming the superiority of SVM in sentiment classification related to public policy.
Analisis Sentiment Terhadap Diabetes Menggunakan Algoritma Naïve Bayes, Random Forest, SVM Pada Media Sosial X Apriani, Linda; Hendrastuty, Nirwana
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6941

Abstract

Diabetes is one of the chronic diseases that has received widespread attention in society, especially on social media X. This is due to the increasing number of sufferers every year. Based on data from the World Health Organization (WHO), in 2021 it is estimated that 537 million people aged 20-79 years are living with diabetes, an increase from the 2019 estimate of 463 million people. In addition, around 1.3 million deaths are caused by diabetes, with 4 percent of them occurring before the age of 70. This condition occurs due to high blood sugar levels that interfere with the body's metabolic functions, making it difficult for the body to process sugar optimally. This study aims to compare the performance of Naïve Bayes, Random Forest, and Support Vector Machine (SVM) algorithms in sentiment analysis related to diabetes. The research data was obtained from the Twitter platform with a total of 8,401 tweets collected using crawling techniques using certain keywords in the time span of 2024 to 2025. The data then went through a pre-processing stage to produce clean data. Tests were conducted to evaluate the accuracy of each model in predicting public sentiment. The test results show that the SVM algorithm provides the best performance with 85% accuracy, followed by Random Forest with 82% accuracy, and Naïve Bayes with 74% accuracy before the application of Synthetic Minority Oversampling Technique (SMOTE). After optimization using SMOTE, the SVM algorithm still showed the best performance with 96% accuracy, followed by Random Forest with 95% accuracy, and Naïve Bayes with 85% accuracy. Based on these results, SVM proved to be the most effective algorithm in classifying sentiment related to diabetes. It is hoped that the results of this research can contribute to efforts to manage diabetes through a better understanding of public perceptions.
Perbandingan Metode Naive Bayes, Random Forest dan SVM Untuk Analisis Sentimen Pada Twitter Tentang Kenaikan Gaji Guru Yuniar, Eny; Hendrastuty, Nirwana
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6970

Abstract

The increase in teacher salaries has become a highly debated issue within the community, with various opinions being expressed through social media, particularly Twitter. This study aims to analyze public sentiment regarding the teacher salary increase policy using three machine learning algorithms: Naïve Bayes, Random Forest, and Support Vector Machine (SVM). The data used consists of 6010 tweets collected on the topic, which were processed into 5531 data points after cleaning and preprocessing. This study evaluates the performance of each algorithm using accuracy, precision, recall, and F1-score metrics. The results show that SVM achieved the highest accuracy (86%) before applying the SMOTE technique, followed by Random Forest (85%) and Naïve Bayes (84%). After applying SMOTE to address data imbalance, Random Forest showed a significant performance improvement, with accuracy reaching 99%, followed by SVM (98%) and Naïve Bayes (89%). These results indicate that the SMOTE technique can effectively improve model performance, particularly in handling the imbalance between positive, negative, and neutral sentiment data. This study provides new insights into how the public responds to the teacher salary increase policy, while also introducing the use of SMOTE to enhance accuracy in sentiment analysis on social media.
Analisis Sentimen: Perbandingan Performa Algoritma Naive Bayes, Support Vector Machine, Random Forest, dan K-Nearest Neighbor Dalam Pemecatan Shin Tae Yong pada Media X Prasatya, Agung; Hendrastuty, Nirwana
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6987

Abstract

The dismissal of Shin Tae Yong as the coach of the Indonesian national team has triggered a variety of reactions, ranging from disappointment to relief, among Indonesian football fans. Factors such as unsatisfactory match results and internal conflicts within the team, as well as pressure from fans and the media, were the main reasons for this decision. Although this change opens up opportunities for a new coach to improve the performance of the Indonesian national team, it also raises controversy and debate. This study aims to compare the performance of Naïve Bayes, Random Forest, Support Vector Machine (SVM), and K-Nearest Neighbor (KNN) algorithms in analyzing sentiment related to this dismissal. The research data were obtained from the Twitter platform with a total of 4,345 tweets collected using crawling techniques. The data then underwent pre-processing stages to produce clean data. Testing was conducted to evaluate the accuracy of each model in predicting public sentiment. The test results showed that the SVM algorithm performed best with an accuracy of 78%, followed by Random Forest with an accuracy of 77%, and Naïve Bayes with an accuracy of 63% and KNN 74% before the application of Synthetic Minority Oversampling Technique (SMOTE). After optimization using SMOTE, the SVM algorithm still showed the best performance with an accuracy of 80%, followed by Random Forest with an accuracy of 79%, and Naïve Bayes and KNN with an accuracy of 72%. Based on these results, SVM proved to be the most effective algorithm in classifying sentiment related to the dismissal of Shin Tae Yong. It is hoped that the results of this study can contribute to understanding public opinion regarding the decision to dismiss Shin Tae Yong as coach of the Indonesian national team.