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Pengaruh Kepemimpinan Partisipatif dan Disiplin Kerja terhadap Motivasi Kerja yang Dimediasi oleh Kepuasan Kerja pada Badan Perencanaan Pembangunan Daerah Kabupaten Sleman Ana Suryandari; Arief Subyantoro; Sabihaini Sabihaini
Strata Business Review Vol. 1 No. 2 (2023): November
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sbr.v1i2.122

Abstract

The achievement of successful regional development managed by the Local Government through the Regional Planning and Development Agency (Bappeda) cannot be separated from professional human resources. They play a very important role in the processes and activities of the Regional Apparatus. Human resources will design, install, operate, and maintain an integral system of the organization. This study aims to determine the influence of participatory leadership and work discipline on work motivation mediated by job satisfaction at the Regional Planning and Development Agency of Sleman Regency. The survey was conducted through the distribution of questionnaires to all civil servants at the Regional Planning and Development Agency of Sleman Regency, a total of 51 respondents. The sampling method used was saturated sampling or census. The data were analyzed using SEM-PLS analysis. The results of the study found that participatory leadership did not have a positive and significant effect on the work motivation of civil servants of the Sleman Regency Bappeda. Work discipline had a positive but insignificant effect on the work motivation of civil servants of the Sleman Regency Bappeda. Job satisfaction did not mediate the influence between participatory leadership and work motivation, and job satisfaction successfully mediated the influence between work discipline and work motivation.
The influence of Career Development and Management Support on Employee Performance PT Bank Rakyat Indonesia (Persero) Wonosari Branch Office mediated by Employee Engagement Yogi Nugraha; Yuni Siswanti; Sabihaini Sabihaini
West Science Journal Economic and Entrepreneurship Vol. 1 No. 11 (2023): West Science Journal Economic and Entrepreneurship
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsjee.v1i11.414

Abstract

This study aims to analyze the effect of career development and management support on employee performance of PT Bank Rakyat Indonesia (Persero) Wonosari Branch Office mediated by employee engagement. This study uses Partial Least Square to determine the relationship so that researchers use the Smart PLS application to determine the relationship between employee performance variables. The sample in this study were employees within the scope of PT Bank Rakyat Indonesia (Persero) Wonosari Branch Office totaling 90 employees. This study uses quantitative data by distributing questionnaires to all samples studied. Based on outer testing, this study passed the validity and reliability tests. While based on the Inner model, the results show that management support positively has a significant positive effect on employee engagement. However, career development on employee performance, management support on employee performance, career development on employee engagement, management support on employee engagement, has no significant effect. For PT Bank Rakyat Indonesia (Persero) Wonosari Branch Office, it is recommended to further improve company facilities in this case management support and career development in order to improve employee performance in the future. For further research, it is expected to increase the number of respondents, because the amount of research data greatly affects the results of the analysis.
Kapabilitas operasional, kualitas layanan dan kinerja organisasi : suatu kajian teoritis sabihaini, sabihaini
Akutansi Bisnis & Manajemen ( ABM ) Vol 13 No 1 (2006): April
Publisher : STIE Malangkucecwara

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Abstract

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Penggunaan Theory of Constraint dalam Penerapan Supply Chain Management (SCM) Sabihaini, Sabihaini
Akutansi Bisnis & Manajemen ( ABM ) Vol 14 No 1 (2007): April
Publisher : STIE Malangkucecwara

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Abstract

Chain management focuses on integrating and managing the flow of good, service and information through the supply chain in order to make it responsive to customer needs while lowering total cost. Supply chain require close collaboration, cooperation, and communication among members to be effective. Supplier, and their customer must share information. It is the rapid flow of information among customers, suppliers, distributors, and producers that’s characterizes today’s supply chain management. Distorted information or the lack of information, such as inaccurate demand data or forecast. from the customer end can ripple back upstream through the supply chain and magnify demand variability at each stage, is know as the bullwhip effect.
Pengaruh orientasi kewirausahaan terhadap kinerja UKM Batik Giriloyo yang dimediasi oleh orientasi belajar dan strategi diferensiasi Habib, Yasar; Effendi, M Irhas; Sabihaini, Sabihaini
Journal of Business & Banking Vol 13 No 1 (2023): Mei - Oktober 2023
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v13i1.3685

Abstract

Kerajinan Batik Tulis Giriloyo, Desa Wukirsari, Kabupaten Bantul menjadi salah satu tujuan utama bagi wisatawan yang ingin mencari kain batik tulis yang dapat dijadikan sebagai oleh-oleh. Penelitian ini bertujuan untuk menganalisis pengaruh orientasi kewirausahaan terhadap kinerja ukm yang dimediasi oleh orientasi belajar dan strategi diferensiasi pada UKM Batik Giriloyo di Desa Wu-kirsari Kabupaten Bantul dengan sampel sebanyak 35 UKM batik. Teknik analisis data dalam penelitian ini menggunakan Partial Least Square (PLS). Pengumpulan data dalam penelitian ini menggunakan kuesioner. Hasil menunjukan semua hipotesis didukung antara lainnya adalah (1) Orientasi kewirausahaan berpengaruh positif dan signifikan terhadap kinerja UKM pada UKM Batik Giriloyo, (2) Orientasi kewirausahaan ber-pengaruh positif dan signifikan terhadap kinerja UKM yang dimediasi oleh orientasi belajar pada UKM Batik Giriloyo, dan (3) Orientasi kewirausahaan berpengaruh positif dan signifikan terhadap kinerja UKM yang dimediasi oleh strategi diferensiasi pada UKM Batik Giriloyo. Bisa direkomendaikan ecara praktis sebaiknya UKM Batik Giriloyo dapat meningkatkan sistem pemasaran dan metode pemasarannya yang melalui media sosial meskipun hal itu telah dilakukan oleh pemilik usaha.
The Influence of Total Quality Management, Product Innovation and Process Innovation on the Performance of Recycling-Based SMEs in Sleman Regency Rafida, Jasmine; Kusmantini, Titik; Sabihaini, Sabihaini
Journal of Business Innovation and Research Vol 3, No 1 (2024): JOURNAL OF BUSINESS INNOVATION AND RESEARCH
Publisher : UPN Veteran Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/jubir.v3i1.12058

Abstract

TQM has been proposed as a global advanced strategy to achieve quality goods and services that result in superior operational performance of SMEs. This study aims at the effect of TQM on product innovation, process innovation, and operational performance of SMEs and examines the effect of product innovation and process innovation on SME performance. Tests were also conducted to examine the influence of product innovation mediation variables and innovation processes on the relationship between TQM and SME operational performance. The study approach was carried out by collecting data through questionnaires through surveys. The respondents in this research were recycling-based SMEs in Sleman Regency, totaling 80 SMEs. The data analysis technique uses Partial Least Square (PLS). The results of this study indicate that TQM has a positive and significant effect on product innovation, process innovation, and operational performance of SMEs and product innovation and process innovation also has a positive and significant effect on SME performance. In addition, product innovation and process innovation positively and significantly mediate the relationship between TQM and SME operations. The results of this study have a theoretical contribution for future researchers and a practical contribution for business people, especially SMEs in order to continue to improve their operational performance.
ANALYSIS OF SERVICE QUALITY DESIGN WITH INTEGRATION OF KANO MODEL AND HOUSE OF QUALITY (HoQ) Kusumastuti, Satya Adrianina; Kusmantini, Titik; Sabihaini, Sabihaini
Pattimura Proceeding 2023: PROCEEDING: THE 2ND INTERNATIONAL CONFERENCE ON BUSINESS AND ECONOMICS
Publisher : Pattimura University

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Abstract

Introduction/Main objectives: Determine the superior service quality provided by Matahari Department Store and what attributes can satisfy customers. Background problems: Quality service is something that can distinguish one retail store from another. Consumers will compare the service received with what is expected. The quality of this service will then look good or not from the consumer's perception of the entire service process received, not the basis of the perception of the service provider. Novelty: Research about service quality using the integration of Kano Model and House of Quality in retail industry is limited. Research methods: It used integration of Kano Model and House of Quality (HoQ) with PT Matahari Department Store as the object and customer as informants. Service quality attributes are taken from Servqual. Data gathered using observation, interview, and questionnaire. Finding/Results: (1) provide input to PT. Matahari Department Store regarding strategies that can improve service quality, by identifying and prioritizing service attributes that can meet customer needs using the Servqual method and the integration of the Kano Model with the House of Quality, (2) provide input on attributes that can be developed to improve customer satisfaction. Conclusion: (1) from the identification of service quality attributes using servqual, 1 attribute with a gap score of 0 is obtained and 16 attributes have a negative score, (2) from the combined results of Servqual with Kano Model classification, 12 attributes are obtained with category O (One Dimensional) which can improve the quality of service to customers and 5 attributes with category M (Must Be), (3) from the results of the integration of Servqual and the Kano Model which is included in the House of Quality, there are 6 technical responses above an average of 6% which can be used to meet customer expectations for service quality, so that they can satisfying customers
IMPLEMENTATION OF RISK MITIGATION IN FREIGHT FORWARDING SERVICE COMPANY Djayanti, Ambonita Dwi; Kusmantini, Titik; Sabihaini, Sabihaini
Pattimura Proceeding 2023: PROCEEDING: THE 2ND INTERNATIONAL CONFERENCE ON BUSINESS AND ECONOMICS
Publisher : Pattimura University

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Abstract

Introduction/Main objectives: This research was conducted with the aim of being able to identify the risk factors that arise in the delivery of goods, determine a good and effective strategy to deal with the risks and impacts that arise in the delivery of goods and make risk management that is right on target with the house of risk (HoR) method to solve problems from goods delivery activities. Indonesia is one of almost countries affected by Covid-19, as a result of this there is a change in the trend of public spending where 90% of their daily needs are met through online shopping. As a result of this trend change, many logistics companies have experienced an increase in demand for goods delivery services, but it is undeniable that this is directly proportional to the problems that arise and the new risks faced by these logistics companies, such as J&T Express. Therefore, researchers conduct study in order to reduce the impact of the risks. Research methods: The sample was taken at a freight forwarding company in Yogyakarta, namely J&T Express. Finding/Results: The findings of this study obtained that there are 21 Risk Events identified with 21 Risk Agents, from the results of risk agents and risk events identified 3 priority risk agents for preventive action, namely (A1) or the impact of Covid-19, the ‘PSBB’, service hours public/office, travel/delivery area restrictions by the community, goods sent not on schedule. (A3) or the recipient's address is wrong, the recipient of the package does not want to pay the bill, the package is damaged, natural disaster and (A11) or the time the package is received by the customer exceeds his estimate (the package was received late). Conclusion: The selected risk agents have been determined based on the application of the Pareto diagram are further analyzed using the House of Risk table phase 2, and obtained 7 mitigation actions or preventive actions (PA). Based on 7 precautions (PA) obtained the highest priority for strategic planning is (PA2) or making reference to the schedule for distributing goods that are adjusted to the new Covid-19 norms with an ETD value of 2472.8 and the lowest strategic planning priority, namely (P4) or refreshment related to product knowlage, SOPs, package handling information with an ETD value amounted to 532
The antecedence of green supply chain management and its impact on business performance in the traditional fashion industry Hadjar, Farah Muhammad; Kusmantini, Titik; Sabihaini, Sabihaini
Asian Management and Business Review Volume 3 Issue 2, 2023
Publisher : Master of Management, Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AMBR.vol3.iss2.art5

Abstract

This study aims to identify and analyze the antecedence of GSCM and their impact on business performance in the traditional fashion industry. This study uses a quantitative method by collecting data through a survey conducted using a questionnaire. For this analysis, the object of this research is a total of 60 traditional fashion industries in Yogyakarta. The sampling method used is a census, namely surveying the population as a whole. The analysis technique used in this research is Structural Equation Modeling (SEM) using Partial Least Squares (PLS) 4.0. Based on the results of this study: supply chain connectivity has a significant positive effect on GSCM; owner commitment has a significant positive effect on GSCM; GSCM has a significant positive effect on business performance; supply chain connectivity has a significant positive effect on business performance; owner commitment has a significant positive effect on business performance; supply chain connectivity has a significant positive effect on business performance through GSCM as a mediating variable; and owner commitment has a significant positive effect on business performance through GSCM as a mediating variable. The recommendation from this study is that hopefully, in the future, more SMEs will increase owner commitment in several aspects such as developing cooperation, working together to create competitive advantage, developing vision and mission, and developing metrics to monitor business success together.
Knowledge sharing and sustainable competitive advantage: Mediating role of innovation culture and MSMEs business performance Ratulian, Meyna Cinta; Sabihaini, Sabihaini; Salleh, Fauzilah; Prasetio, Januar Eko
Asian Management and Business Review Volume 4 Issue 2, 2024
Publisher : Master of Management, Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AMBR.vol4.iss2.art12

Abstract

This research aims to investigate how business performance (BP) and innovation culture (IC) mediate the relationship between knowledge sharing (KS) and sustainable competitive advantage (SCA) of MSMEs operating in Yogyakarta, Indonesia. The survey method was employed to gather the necessary data for this research. The population and sample consisted of 50 MSMEs. The unit of analysis in this study is the MSMEs fashionpreneur Jogja Fashion Dunia Incubation Program, which is represented by the owner and manager, who also serves as the respondent. The analysis method employed in this research is Partial Least Squares (PLS) using SmatPLS 4 software. The investigation results demonstrate that knowledge sharing has a significant impact on both the innovation culture and long-term competitive advantage. Additionally, the study reveals that the innovation culture significantly influences business performance and lasting competitive advantage. However, it is worth noting that business performance does not have a noticeable effect on sustainable competitive advantage. Furthermore, the study indicates that the relationship between knowledge sharing and sustainable competitive advantage is mediated by the innovation culture. On the other hand, when business performance acts as a mediator, the effect of the innovation culture and knowledge sharing on competitive advantage is indiscernible. To create exceptional customer value, policymakers and MSME management must showcase a firm dedication to innovation and connect it to supply chain agility, also known as SCA. Ultimately, this will result in comprehensive and enduring business performance.