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All Journal Jurnal Keuangan dan Perbankan Al-Ulum Al-Iqtishad : Jurnal Ilmu Ekonomi Syariah (Journal of Islamic Economics) Journal of Economics, Business, & Accountancy Ventura Jurnal Ekonomi Pembangunan: Kajian Masalah Ekonomi dan Pembangunan Ikonomika : Jurnal Ekonomi dan Bisnis Islam Performance JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI ACCOUNTHIK : Journal of Accounting and Finance Jurnal Fokus Manajemen Bisnis Nusantara Science and Technology Proceedings PROGRESIF Journal of Artificial Intelligence and Digital Business Darma Sabha Cendekia West Science Journal Economic and Entrepreneurship Sinergi Abdimas: Jurnal Pengabdian Masyarakat
Wiwiek Rabiatul Adawiyah
Universitas Jenderal Soedirman
Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Social Sciences Other

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Journal : Journal of Economics, Business,

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The emotional intelligence’s effect on job satisfaction of bank salespeople Karunia Dewi, Meutia; Sudjadi, Achmad; Adawiyah, Wiwiek Rabiatul
Journal of Economics, Business, and Accountancy Ventura Vol. 17 No. 2 (2014): August 2014
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v17i2.304

Abstract

This research tested the effect of emotional intelligence (EI) on job satisfaction (JS), with positive affect (PA) and negative affect (NA) as mediators and organizational learning capability (OLC) as a moderator. Respondents of this research are 132 salespeople of banks in Banyumas Regency, Central Java Indonesia. They completed 59 items on distributed questionnaires. Results using structural equation modeling indicated that positive effect of EI on JS was not significant; instead, the effect was significantly mediated by PA. Furthermore, EI had significant positive effect on PA and PA had significant positive effect on JS as well. Those results confirm expectation derived from Affective Events Theory regarding the role of work affectivity as an interface between personality and work attitudes. Meanwhile, EI had insignificant negative effect on NA and NA also had insignificant negative effect on JS, therefore, NA was not a significant mediator of EI’s effect on JS. Different from expectations, OLC was not a significant moderator of the effect itself.
Co-Authors Abidin, Rizal Zaenal Achmad Sudjadi Adriana Madya Marampa Afandi, Mugiarti Bambang Agus Pramuka Chandra Warsito, Chandra Fahmi, M. Noor Fahmi, Muhammad Noor Fauzan, Muhammad Rifki Fauziyah, Eka Putri Hana Nur Fitriani, Syifa Hartiyah, Sri Hendro Setyono Kamila, Nabilah Hasna Kurniasih, Retno Maghfiroh, Ismi Meutia Karunia Dewi Najmudin Nida Umi Farhah, Nida Umi Nuansari, Larasatri Praptapa, Agung Rimi Gusliana Mais Rosiana, Monica Santosa, Hendri Dian Siti Zulaikha Wulandari Sofiyanti, Neneng Sri Murni Setyawati Wahab, Norailis Ab. Wicaksono, Irwan Yanuar E. Restianto Zainal Abidin