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All Journal JISIP: Jurnal Ilmu Sosial dan Pendidikan JUPE : Jurnal Pendidikan Mandala Journal of Research in Mathematics Trends and Technology Ainara Journal (Jurnal Penelitian dan PKM Bidang Ilmu Pendidikan) Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya Jurnal el-Huda: Jurnal Pendidikan, Sosial, dan Keagamaan Prosiding Seminar Hasil Penelitian dan Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat SAPANGAMBEI MANOKTOK HITEI
Ismayadi, Ismayadi
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Journal : Journal of Research in Mathematics Trends and Technology

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Enhancing Higher Education Sustainability Through Quality Management Models Lubis, Andrew Satria; Zulfan; Sinulingga, Samerdanta; Ismayadi, Ismayadi
Journal of Research in Mathematics Trends and Technology Vol. 6 No. 2 (2024): Journal of Research in Mathematics Trends and Technology (JoRMTT)
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jormtt.v6i2.18344

Abstract

Higher education, as part of the service sector, faces significant challenges in managing its systems effectively. To remain competitive and foster growth, private universities require sustainable models that enhance their quality and operational efficiency. This research explores sustainability models for private universities by conducting field surveys and distributing online questionnaires. Data analysis was performed using descriptive statistics and Structural Equation Modeling (SEM). The descriptive analysis highlights key demographic and behavioral characteristics of the respondents, while SEM reveals relationships and factors influencing customer satisfaction and loyalty. Results show that planning, governance, and administration significantly impact education quality, which directly influences the sustainability of private universities. The study also finds that the roles of students, alumni, reputation, and cooperation are crucial in maintaining long-term institutional sustainability. These findings offer practical insights for improving education quality and formulating strategies for private universities to achieve sustainable development.
Co-Authors Aini, Baiq Halimatuz Zuhrotul Andrew Satria Lubis Anwar, Syahferi Asminanda, Cut Roza Balqis Nurmauli Damanik Dudut Tanjung Husnul Laili, Husnul Intan S, Baiq Nora Irma Valentina Manurung Irmawati Irmawati Kudusiah, Siti Muhammad Masruron Nada, Sofiatun NILAWATI Novita Anggraini Oding affandi Pulungan, Ruslan Zuhair Rahmi Utami Ridhoi Meilona Purba Ridwanti Batubara Rukyah, Rukyah Sari, Yasmine Anggia Sinulingga, Samerdanta Suryati, Irsa’ Syahputra, Orang Kaya Hasnanda Warjio Warjio, Warjio Zulfan Zulfia, Herni