Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : bit-Tech

Evaluation of IT Resource Management Capability Using COBIT 5 on Subdomain EDM04 and APO07 Renatasari, Carissa; Anita Wulansari; Eristya Maya Safitri
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2595

Abstract

The Population and Civil Registration Office of Sidoarjo Regency is a government agency that implements performance-based management, focusing its activities on service excellence and utilizing information technology in its services such as the Population Administration Information System (SIAK) and "Plavon". However, there are problems that hinder progress include low public awareness in updating population data, insufficient staff based on Permenpan standards, and the focus on technology-based service innovations. To address these, employees are key in community education and supporting priority programs. This research aims to evaluate the level of IT resource management capability at Disdukcapil Sidoarjo using the COBIT 5 framework, focusing on EDM04 (Ensure Resource Optimisation) and APO07 (Manage Human Resources). The methods used based on the COBIT 5 Assessment Process. Both EDM04 and APO07 processes achieved Level 1 Performed Process with "Largely Achieved" status. EDM04 scored 72% overall (69% Base Practices, 75% Work Products), while APO07 scored 64.4% overall (53.7% Base Practices, 75% Work Products). The final results of both scores fall into the "Largely Achieved" category. There is a capability gap between the current condition (as is) and target expectations (to be) of four levels in the EDM04 process and one level in the APO07 process, so improvement recommendations are provided to achieve the expected level. This research provides an overview of current conditions and improvement recommendations to enhance the effectiveness of IT resource management at Disdukcapil Sidoarjo.
Evaluation of Information Security Management Capability Level with COBIT 5 Dita Ayu; Asif Faroqi; Anita Wulansari
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2682

Abstract

Information security is a crucial aspect of information technology management, especially in government institutions such as the Department of Communication and Informatics (DISKOMINFO), which often faces challenges such as cyberattacks, lack of formal documentation, and limited resources in managing risks and securing data. These challenges hinder the organization’s ability to protect sensitive information and maintain public trust. This study evaluates the maturity level of information security governance at DISKOMINFO of Sampang Regency using the COBIT 5 framework, focusing on three domains: APO12 (Manage Risk), APO13 (Manage Security), and DSS05 (Manage Security Services). The method used is a case study with a descriptive qualitative approach through interviews and documentation. The results show that all three processes are at Level 1 (Performed Process), with 40.34% in the Partially Achieved category for APO12, 84.60% in the Largely Achieved category for APO13, and 57.23% in the Largely Achieved category for DSS05, where processes are carried out but not formally documented or standardized. There is a lack of monitoring and continuous improvement, making the governance reactive rather than proactive. Improvements are needed through development of policies, formal procedures, and more organized, sustainable security controls. Increasing employee awareness and allocating resources for information security are also critical. This research provides novelty by evaluating three COBIT 5 domains (APO12, APO13, DSS05) in a local government context, which has rarely been done. The findings offer a comprehensive maturity mapping as a strategic reference for improving information security governance in local government institutions.