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All Journal Jurnal Teknologi dan Manajemen Informatika Jurnal Informatika dan Teknik Elektro Terapan Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Jurnal Teknologi Terpadu IJEEIT : International Journal of Electrical Engineering and Information Technology JUSIM (Jurnal Sistem Informasi Musirawas) JASF (Journal of Accounting and Strategic Finance) bit-Tech Aviation Electronics, Information Technology, Telecommunications, Electricals, Controls (AVITEC) Zonasi: Jurnal Sistem Informasi JOURNAL OF INFORMATION SYSTEM MANAGEMENT (JOISM) KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal Penelitian Inovatif JITSI : Jurnal Ilmiah Teknologi Sistem Informasi Jurnal Informatika Teknologi dan Sains (Jinteks) Adopsi Teknologi dan Sistem Informasi Engagement: Jurnal Pengabdian Kepada Masyarakat
Wati, Seftin Fitri Ana
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Religion Aerospace Engineering Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Analysis and Design of Customer Relationship Management System on the SMEs Using Iconix Process Fitri, Anindo Saka; Wati, Seftin Fitri Ana; Najaf, Abdul Rezha Efrat; Kartika, Dhian Satria Yudha; Widodo, Suryo; Nabila, Achmad Wildan
INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Vol 8 No 2 (2024): August 2024
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/intensif.v8i2.21043

Abstract

Background: Integrating Customer Relationship Management (CRM) systems is crucial for small and medium enterprises (SMEs) to enhance customer relations and profitability. Many SMEs in Indonesia, including Go-Sumber Plastik, still need to fully utilize CRM systems, which are essential for managing customer data, improving satisfaction, and retaining customers. Objective: The purpose of this research is to analyze and design a web-based CRM system for Go-Sumber Plastik using the Iconix Process methodology to enhance user interaction and overall system effectiveness. Methods: The study employed the Iconix Process methodology, which includes a use case, robustness, sequence diagrams, a GUI prototype, and a test plan. The design was tested using Maze to measure user interaction efficiency and satisfaction. Results: The research revealed significant challenges in user understanding of the CRM system, particularly in managing activities and adding customer information. Tasks such as reporting and logging in had good user performance. The overall user interaction score was 81.1, indicating moderate effectiveness of the initial design. Conclusion: The results underscore the necessity for a more intuitive and streamlined CRM system interface for Go-Sumber Plastik. Implementing an effective CRM system can improve SMEs' competitiveness and profitability by systematically enhancing communication, managing customer data, and boosting business performance. Future research should focus on refining the user interface to reduce error rates and improve task completion efficiency. Enhanced visibility and user guidance are recommended to optimize system usability and customer satisfaction.
ANALISA DAN DESAIN SISTEM INFORMASI KEUANGAN STUDI KASUS PENDIDIKAN GURU RAUDHATUL ATHFAL (PGRA) Pramudita, Krisna Eka; Vitianingsih, Anik Vega; Kacung, Slamet; Maukar, Anastasia Lidya; Wati, Seftin Fitri Ana
JUSIM (Jurnal Sistem Informasi Musirawas) Vol 9 No 1 (2024): JUSIM : Jurnal Sistem Informasi Musi Rawas JUNI
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32767/jusim.v9i1.2246

Abstract

Kesulitan dalam pembuatan laporan keuangan terkait dengan pengelolaan laporan keuangan yang masih banyak dilakukan menggunakan Gmail atau WhatsApp, selanjutnya rincian laporan keuangan tersebut akan dibuat salinan untuk diarsipkan menggunakan Microsoft office Excel. Penelitian ini menghasilkan rancangan sistem informasi keuangan untuk Lembaga Pendidikan Guru Raudhatul Athfal (PGRA). Sistem akan mampu menampilkan informasi keuangan dalam bentuk laporan, mengelola dan mengelompokkan pemasukan dan pengeluaran berdasarkan sumber, tanggal, dan waktu, serta menampilkan persentase hasil analisis kondisi keuuangann antara pemasukan dan pengeluaran. Model pengembangan perangkat lunak dengan pendekatan waterfall yang mencakup langkah-langkah analisis kebutuhan, desainn spesifikasi, implementasi, pengujiann, dan pemeliharaan. Sistem ini akan membantu lembaga dalam pembuatan, pengiriman laporan keuangan, dan arus kas, Hasil penelitian ini mampu membantu dalam keberlanjutan operasional sekolah, menjaga transparansi dan keakuratan manajemen keuangan.
Perancangan Ulang UI/UX Website Learning Management System Startup XYZ Dengan Metode User-Centered Design Sabrina, Venira Citra; Wibowo, Nur Cahyo; Wati, Seftin Fitri Ana
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 4 No. 6 (2024): Juni 2024
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v4i6.1886

Abstract

XYZ is an education technology startup providing IT bootcamps through a Learning Management System (LMS) platform. The platform faces a primary challenge: users' lack of understanding of features such as reminders and history, as well as the need for monitoring learning progress features. User satisfaction testing yielded low results. This study aims to redesign the XYZ LMS website with a focus on UI/UX to enhance accessibility and learning satisfaction, utilizing User-Centered Design (UCD) methodology and usability testing. The research resulted in a prototype UI/UX design for the LMS, with significant improvement observed in the System Usability Scale (SUS) score, which increased to 91.42, and user performance reaching 93.01% in usability testing. These outcomes indicate the success of the new design implementation
Sistem Informasi Monitoring Praktik Kerja Industri Berbasis Website Menggunakan Metode Waterfall dan User Acceptance Testing Andhyni, Cyntia Prisya; Arifiyanti, Amalia Anjani; Wati, Seftin Fitri Ana
Jurnal Penelitian Inovatif Vol 4 No 3 (2024): JUPIN Agustus 2024
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/jupin.584

Abstract

Pemanfaatan teknologi informasi dalam pendidikan sangat penting untuk meningkatkan efisiensi, terutama dalam Praktik Kerja Industri di SMK Darma Siswa. Salah satu aspek penting dalam pendidikan adalah Praktik Kerja Industri (PRAKERIN) yang bertujuan untuk meningkatkan kompetensi siswa. SMK Darma Siswa mewajibkan bagi siswa kelas XI atau XII untuk mengikuti kegiatan PRAKERIN. SMK Darma Siswa menghadapi kendala dalam memantau siswa selama pelaksanaan PRAKERIN karena banyaknya jumlah siswa dan lokasi yang berbeda-beda. Oleh karena itu, Sistem informasi monitoring praktik kerja industri diperlukan untuk memantau kegiatan siswa tanpa harus mengunjungi lokasi praktik kerja industri secara langsung. Penelitian ini bertujuan untuk merancang dan membangun sistem informasi monitoring praktik kerja industri berbasis website menggunakan metode waterfall. Data dikumpulkan melalui observasi, wawancara, dan studi literatur. Sistem dikembangkan dengan bahasa pemrograman PHP menggunakan framework CodeIgniter serta database MySQL. Pengujian alpha dilakukan menggunakan blackbox testing yang menghasilkan bahwa sistem telah berjalan sesuai dengan kebutuhan. Kemudian, pengujian beta atau User Acceptance Testing (UAT) menunjukkan hasil positif dengan rata-rata nilai 92.58% dalam seluruh aspek yaitu aspek learnability, efficiency, memorability, errors, dan satisfaction. Pengujian alpha dan beta menunjukkan bahwa sistem berjalan sesuai dengan kebutuhan pengguna dan memberikan efisiensi dalam pelaksanaan praktik kerja industri. Sehingga, sistem ini dapat memudahkan sekolah dalam monitoring praktik kerja industri dan pengolahan absensi secara real-time.
Forecasting Model of Indonesia's Oil & Gas and Non-Oil & Gas Export Value using Var and LSTM Methods Rijal, Khaidar Ahsanur; Vitianingsih, Anik Vega; Kristyawan, Yudi; Maukar, Anastasia Lidya; Wati, Seftin Fitri Ana
Jurnal Teknologi dan Manajemen Informatika Vol. 10 No. 1 (2024): Juni 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v10i1.13127

Abstract

As a country with abundant natural resources in the form of mineral and non-mineral products, Indonesia is characterized by its ability to fulfill domestic and foreign needs through export activities categorized into two commodities: oil and gas and non-oil and gas. Export activities are an indicator of the country's economic growth that often fluctuates in value, and these conditions are fundamentally caused by a decrease in production quantity and the instability of the global economic climate. The strategy to overcome these problems is to create a forecasting model. This research aims to develop a forecasting model using time series analysis methods, including vector autoregressive (VAR) and long short-term memory (LSTM) methods based on oil and non-oil and gas value parameters. The results of the Granger causality test stated that the values of oil and gas and non-oil and gas affect each other. The VAR model with the optimum lag produced by the Akaike Information Criterion (AIC) test obtained an accuracy value of MAPE oil & gas and non-oil and gas of 18.4% and 32.1%, respectively. LSTM generates the best model with a MAPE value of 6,23% for oil & gas and 8,18% for non-oil and gas.
Pengembangan Aplikasi Game Pengenalan Jenis-jenis Virus Berbasis RPG Pradana, Dwifa Yuda; Vitianingsih, Anik Vega; Cahyono, Dwi; Wikaningrum, Anggit; Wati, Seftin Fitri Ana
Jurnal Teknologi Terpadu Vol 10 No 2 (2024): Desember, 2024
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/jtt.v10i2.1249

Abstract

The global community has been significantly affected by the COVID-19 pandemic in terms of health, education, the economy, social matters, and culture. Digital devices are increasingly being used for entertainment to combat boredom amidst restrictions on physical activity. However, this behaviour can also reduce adherence to health protocols, which can lead to high cases of COVID-19. Education about viruses is increasingly emphasized, especially for adolescents, who are a key group in preventing the spread of viral infections. Consequently, the media is required to introduce the different kinds of viruses and their survival strategies. This study aims to create an RPG-based "V-Fight" game application for virus types' exposure among teens. The research used a software development methodology that applied the Multimedia Development Life Cycle (MDLC), which consists of Concept, Design, Material Collecting, Assembly, Testing, and Distribution. The validation test conducted on 35 respondents obtained a validity level of 76.38%. This indicates that the tested game has sufficient criteria to be considered a practical learning tool.
Application of User-Centered Design Method in Redesign of The iPusnas Digital Library Interface Based on User Experience Evaluation Karin, Ayu Andhini Mutya; Wati, Seftin Fitri Ana; Fitri, Anindo Saka
IJEEIT : International Journal of Electrical Engineering and Information Technology Vol 7 No 2 (2024): September 2024
Publisher : NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijeeit.v7i2.2840

Abstract

The low interest in reading in Indonesia is due to several inhibiting factors. One of the biggest obstacles is the limited access to libraries, books, and other literacy resources. Therefore, the National Library has made efforts to develop digital library services, namely iPusnas. However, this digital transformation does not always run smoothly. Some users have reported that the iPusnas app interface is considered too old-fashioned, boring, and confusing. Some users also complained about the lack of sort and filter features, book grouping, and so on. Therefore, a redesign is needed. This study uses the User-Centered Design (UCD) method to identify all user needs and issues and to create a solution for the iPusnas interface. Through two iterations of testing, the results of the first iteration showed a System Usability Scale (SUS) score of 82.72 out of 100 and a Net Promoter Score (NPS) of 55.56 out of 100. The second iteration showed a System Usability Scale (SUS) score of 86.27 out of 100 and a Net Promoter Score (NPS) of 73.33 out of 100. Overall, the evaluation results improved and met user needs.
Analisis dan Perancangan Sistem Informasi Manajemen Pegawai Menggunakan Metode Waterfall Berbasis Web Vitianingsih, Anik Vega; Fardhan Maulana, Abelardi; Kacung, Slamet; Lidya Maukar, Anastasia; Wati, Seftin Fitri Ana
JITSI : Jurnal Ilmiah Teknologi Sistem Informasi Vol 5 No 2 (2024)
Publisher : SOTVI - Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/jitsi.5.2.237

Abstract

In today's digital era, the need for an employee management information system is increasingly urgent. Organizations must be able to overcome the complex challenges of managing their human resources to remain competitive in the ever-changing market. With the right Personnel Information System, organizations can optimize the management of personal, performance, and administrative information of their employees efficiently. One important aspect of a Personnel Information System is the mapping of workforce needs, which enables organizations to plan appropriate employee recruitment and development strategies. In addition, efficient scheduling is also a key focus, as proper placement and wise resource allocation can improve overall productivity. However, manually managing employee data is no longer sufficient in this digital age. Errors, delays, and loss of information often occur in manual processes, causing losses in terms of both time and finances. Therefore, the implementation of a robust and efficient Personnel Information System is a must. The Waterfall method, with its structured step-by-step approach, was able to provide clear guidance in the development of this system. A comprehensive analysis stage ensures that the needs of the organization are well understood, while the design stage guarantees that the system design meets the right specifications. With the results of this study, it is expected that organizations will be able to develop a Personnel Information System that suits their needs, improve the efficiency of human resource management, and optimize overall performance. Thus, the Personnel Information System is not only an administrative tool, but also one of the key factors in organizational success in this digital era.
SISTEM INFORMASI PERSEDIAAN STOK BERDASARKAN TURNOVER RATIO Muzaki, Mochammad Rizki; Vitianingsih, Anik Vega; Hamidan, Rusdi; Maukar, Anastasia Lidya; Wati, Seftin Fitri Ana
Journal of Information System Management (JOISM) Vol. 7 No. 1 (2025): Juni
Publisher : Universitas Amikom Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24076/joism.2025v7i1.2120

Abstract

Penelitian ini mengembangkan sistem informasi persediaan stok berdasarkan rasio perputaran (turnover ratio) untuk mengatasi pencatatan manual dan analisis intuitif yang tidak valid. Sistem dibangun menggunakan metode SDLC dan diuji dengan pendekatan black box testing dan uji penerimaan menggunakan system usability scale (SUS). Hasil pengujian menunjukkan bahwa 87% pengguna menyatakan proses input data berjalan lancar dan sesuai alur kerja. Fitur klasifikasi berdasarkan turnover ratio yaitu non-moving, slow-moving dan fast-moving sangat membantu dalam pengambilan keputusan logistik. Hasil penelitian menunjukkan nilai rata-rata skor SUS yaitu 75,33 dengan kategori “Good”. Sistem yang dibangun dalam penelitian ini mampu mendukung operasional gudang secara efektif dalam meningkatkan efisiensi pengelolaan stok, integrasi pemesanan dengan supplier, serta transparansi aktivitas melalui log sistem otomatis yang mengacu pada visualisasi dashboard dan fitur CRUD yang lengkap.
UI/UX Redesign of the ‘GOBIS’ Public Transportation Application in Surabaya using the Design Thinking Method Barmin, Aidah Maryam; Wati, Seftin Fitri Ana; Mukhlis, Iqbal Ramadhani
Aviation Electronics, Information Technology, Telecommunications, Electricals, and Controls (AVITEC) Vol 7, No 2 (2025): August
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/avitec.v7i2.3017

Abstract

GOBIS is one of the public transportation applications launched by the Surabaya City Government in 2018. However, in the use of GOBIS there are still various problems, A pre-evaluation using the System Usability Scale (SUS) with 20 respondents yielded a score of 45.15—well below the average of 68 and classified as ‘very poor. This study uses the design thinking method with 5 stages, namely empathize, define, ideate, prototype, and testing. Testing on the prototype results involved 5 respondents using the System Usability Scale (SUS) method and maze.co tools to get task results automatically. As a result, this new UI/UX design has gone through usability testing using maze and produced a score of 93/100 and an increase in the SUS score from 45.152 to 82, which is a good category. These results demonstrate that the redesigned interface better aligns with user needs and is more user-friendly, achieving a 36.85-point increase in SUS.
Co-Authors Abdul Rezha Efrat Najaf Agung Brastama Putra Ahsana, Syauqillah Hadie Amalia Anjani Arifiyanti Amalia Putri, Amalia Anastasia Lidya Maukar Andhyni, Cyntia Prisya Anik Vega Vitianingsih Anik Vega Vitianingsih Barmin, Aidah Maryam Condro Widodo, S.E., M.S.A Devi, Ditha Lozera Dhian Satria Yudha Kartika Diah Hari Suryaningrum DWI CAHYONO Edo, Kalvin Endah Susilowati Fardhan Maulana, Abelardi Fitri, Anindo Saka Gosal, Andika Hamidan, Rusdi Hardjatie, Susi Ignathia Martha Hendrati Indah kirana, Nanda wahyu Indrawati Yuhertiana Iqbal Ramadhani Mukhlis Izaak, Wilma Cordelia Karin, Ayu Andhini Mutya KRISTIAWAN KRISTIAWAN Lidya Maukar, Anastasia Muzaki, Mochammad Rizki Nabila, Achmad Wildan Narendra, Efriza Cahya Nisrina, Nasywa Oktafamero, Yomara Pradana, Dwifa Yuda Pramudita, Krisna Eka Pranata, Alfiansyah Adi Priyanto, Moh. Azzam Putri, Dinda Adisty Yudianto RahmaPutri, Mariska Regina Rijal, Khaidar Ahsanur Ristias, Arsya Amalia Romadhoni, Moh raihan Sabrina, Venira Citra Slamet Kacung, Slamet Slamet Riyadi, Slamet Riyadi Sucahyati, Diarany Sukiswo, Helmy Wahyu Suryo Widodo Tannar, Oriza Thabibi, Hilmi Tri Puspa Rinjeni Ullum, Choirul Wahyuni, Eka Dyar Wibowo, Nur Cahyo Wijaya, Raden Muhammad Syah Arief Atmaja Wikaningrum, Anggit Yasin, Verdi