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All Journal JIK Jurnal Ilmu Komputer JAM : Jurnal Aplikasi Manajemen Jurnal Eksplorasi Karya Sistem Informasi dan Sains MBR (Management and Business Review) Jurnal Entrepreneur dan Entrepreneurship International Journal of Economics, Business and Accounting Research (IJEBAR) Dinasti International Journal of Education Management and Social Science Accounting Profession Journal (APAJI) Jurnal Performa : Jurnal Manajemen dan Start-up Bisnis Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Journal of Applied Data Sciences International Journal of Computer and Information System (IJCIS) Abdiformatika: Jurnal Pengabdian Masyarakat Informatika Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Tourism, Culinary, and Entrepreneurship (JTCE) AMMA : Jurnal Pengabdian Masyarakat International Journal of Review Management Business and Entrepreneurship PESHUM
Tony Antonio
Universitas Ciputra
Humanities Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Nursing Social Sciences Other

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CONFIRMATORY ANALYSIS OF SERVANT LEADERSHIP DIMENSION TO THE INDONESIAN ACADEMIC LEADER Melinda, Tina; Antonio, Tony; Christina, Christina
Jurnal Aplikasi Manajemen Vol. 18 No. 4 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.04.12

Abstract

Understanding Leadership in tertiary education is interesting. Greenleaf, the father of Servant Leadership, has been inspired by several Servant Leadership issues in college before he published his seminal paper on servant leadership. After surveying 11 models and scales of Servant leadership we finally apply the 35-item, six-dimension mea- sure of Servant Leadership Behavior Scale (SLBS). This multi-dimensional measurement was developed by Sendjaya. This study investigates and validates the 6 dimensions and 35 attributes of Servant Leadership. A 35-question questionnaire is used to measure the quality of department heads as the academic leaders in higher education. We study the Servant Leadership Dimension of Head of Department with 120 faculty members. Confirmatory factor analysis is performed to verify and validate the dimension of Servant leadership. It is found that the scale can be used in the context of higher education with one or two significant attributes in every dimension.
Fostering Employee Engagement through Organizational Climate and Reward Systems: Exploring the Mediating Role of Work-Life Balance and Employee Satisfaction among Millennial Employees in the Property Industry Andika Fajar Abadi, Yohanes; Antonio, Tony
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2807

Abstract

Companies are increasingly concerned about millennials due to their growing presence in the workplace and their distinct perspectives compared to previous generations. In the property industry, a highly competitive and dynamic sector, attracting and retaining talent is a significant challenge for many companies. A positive organizational climate and an effective reward system are crucial to achieving company goals. When employees are content with the reward system and organizational climate, it leads to higher employee engagement, which can drive the achievement of organizational objectives. This study explores the relationship between the reward system and organizational climate in promoting employee engagement, with work-life balance and employee satisfaction mediating at PT. X, a company in the property industry. The research is based on a survey of 109 millennial employees working at PT. X. Employee satisfaction serves as a mediator for the impact of the reward system on employee engagement and mediates the effect of organizational climate on employee engagement. Companies are increasingly concerned about millennials due to their growing presence in the workplace and their distinct perspectives compared to previous generations. In the property industry, a highly competitive and dynamic sector, attracting and retaining talent is a significant challenge for many companies. A positive organizational climate and an effective reward system are crucial to achieving company goals. When employees are content with the reward system and organizational climate, it leads to higher employee engagement, which can drive the achievement of organizational objectives. This study explores the relationship between the reward system and organizational climate in promoting employee engagement, with work-life balance and employee satisfaction mediating at PT. X, a company in the property industry. The research is based on a survey of 109 millennial employees working at PT. X. Employee satisfaction serves as a mediator for the impact of the reward system on employee engagement and mediates the effect of organizational climate on employee engagement.  
The influence of transformational leadership and shared leadership on innovative work behavior among generation Z employees in the creative industry in Surabaya: The role of organizational climate as a mediating variable Hamidah, Otovianisa Dipa; Antonio, Tony
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 4 (2025): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i4.4415

Abstract

The creative industry is often stated as a very prospective future industry as evidenced by the many achievements both nationally and internationally. Generation Z has its own anxieties and doubts when entering the workforce. Leaders' attention and support are needed to increase creative activities in employees to be able to be actively involved in the implementation of company ideas. The purpose of this thesis research is to determine the effect of transformational leadership and shared leadership on work innovation behavior of generation Z employees in the creative industry in Surabaya through organizational climate as a mediating variable. The sample collection used purposive sampling technique in and survey using google form in data collection. The results of this study show that both transformational leadership and shared leadership have a significant positive influence on the work innovation behavior of generation Z employees in the creative industry in Surabaya. Organizational climate plays an important role in strengthening the influence of both types of leadership on innovative work behavior. The dominance of the influence of shared leadership on innovative work behavior in generation Z employees is greater than transformational leadership both directly and indirectly through organizational climate.
The role of consumer satisfaction in mediating product quality and online service quality on repeat product purchase decisions Thejaya, Goldina; Antonio, Tony
Bahasa Indonesia Vol 5 No 1 (2025): APRIL 2025
Publisher : School of Tourism, Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jtce.v5i1.5597

Abstract

This research aims to determine the influence of product quality and online service quality on consumer satisfaction and repeat product purchase decisions in an online pastry business. This research uses a quantitative approach with a sample of 51 consumers who have made purchases more than twice in a period of 6 months. The results show that product quality and online service quality have a significant effect on consumer satisfaction, which in turn has a significant effect on repeat purchase decisions. This research is expected to provide insight and strategic recommendations in improving product quality and online service quality, thus increasing consumer satisfaction and encouraging repeat purchase decisions. The research results will also contribute to marketing and business literature by deepening understanding of the relationship between product quality and online service quality, consumer satisfaction, and repeat purchase decisions in the context of online business in Indonesia.
the THE ROLE OF SHARED LEADERSHIP TOWARDS INDIVIDUAL INNOVATION IN WORK MEDIATED BY AMBIDEXTERITY AND QUALITY MANAGEMENT IN THE PND ICE MAKING SYSTEM: - Wibowo, Bobby; Antonio, Tony
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 2 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i2.5575

Abstract

This study aims to examine the role of Shared Leadership on Individual Innovation in working in mediation by Ambidexterity and Quality Management at the PND Ice Making Systems company. The variables studied were Shared Leadership (X1), Ambidexteruty (Z1), Quality Management (Z2) and Individual Innovation (Y). The analytical tool used is analysis using SEM-PLS. The population in this study used a saturated sampling technique, namely all PND Ice Making Systems employees totaling 50 respondents. The results showed that Shared Leadership has a significant and positive effect on Ambidexterity, Ambidexterity has a significant and positive effect on Individual Innovation in PND, Quality Management has a significant and positive effect on Ambidexterity, Shared Leadership has a significant and positive effect on Quality Management, Shared Leadership has a significant and positive effect on Individual Innovation mediated by Ambidexterity significantly and positively, Shared Leadership has a significant and positive effect on Individual Innovation mediated by Ambidexterity and Quality Management
PRODUCT QUALITY TO REPURCHASE INTENTION THROUGH CUSTOMER SATISFACTION AND TRUST, WORD OF MOUTH, AND CORPORATE IMAGE AS MODERATION IN MEDIUM-SCALE CONSTRUCTION BUSINESSES Terrasista, Novanda Crysma; Antonio, Tony
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 2 (2025): Edisi Mei - Agustus 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i2.5632

Abstract

The construction sector plays a crucial role in national development, supporting economic, social, and cultural growth. It is expected to grow by 10-15% under the Master Plan for the Acceleration and Expansion of Indonesian Economic Development (MP3EI) until 2025, making it a promising sector for the next decade. PT Catur Eka Manunggal Jaya (PT CEMJ), a construction company based in East Java, was established in 1997 and specializes in real estate and building construction. This study examines the effects of product quality and customer satisfaction on repurchase intention, the impact of product quality on customer satisfaction, the moderating role of trust, word of mouth, and corporate image in the relationship between product quality and customer satisfaction, and the mediating effect of customer satisfaction on the relationship between product quality and repurchase intention. The study involved 70 respondents who are employees of PT CEMJ’s partner companies. Data were collected via Google Forms using a Likert scale and analyzed using SEM-PLS. Results indicate that product quality and customer satisfaction positively and significantly influence repurchase intention, and product quality significantly impacts customer satisfaction. However, trust, word of mouth, and corporate image do not moderate the effect of product quality on customer satisfaction. Furthermore, customer satisfaction mediates the relationship between product quality and repurchase intention, reinforcing the importance of product quality in driving customer loyalty.
KESEJAHTERAAN KARYAWAN TETAP TERHADAP KONTINUITAS USAHA TAMBAK UDANG, STUDI KASUS TAMBAK UDANG CV KARUNIA DEWATA KARANGASEM BALI Dimas Wahyu Setyawan; Tony Antonio; Agoes Tinus Lis Indrianto
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 9 No 3 (2025): IJEBAR: Vol. 9, Issue 3, September 2025
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v9i3.18219

Abstract

This study aims to explore the relationship between permanent employee welfare and business continuity in the shrimp farming industry, using a case study of CV Karunia Dewata in Karangasem, Bali. A qualitative case study approach was employed, utilizing in-depth interviews and participatory observations as the primary data collection methods. The results indicate that employee welfare—including physical, mental, social, and economic aspects—significantly affects work productivity, loyalty, and discipline. The lack of attention to employee welfare was identified as a key factor contributing to non-compliance with SOPs, which negatively impacted biosecurity and production output. These findings underscore the strategic role of employee welfare in maintaining workforce stability and operational continuity. The study also offers practical recommendations to enhance welfare policies and adaptive supervision systems to ensure long-term sustainability of shrimp farming businesses.
THE EFFECT OF INSURANCE SYSTEM AND TANGIBLE DEPARTMENT OF FINANCE ACCOUNTING (FA) ON STUDENT LOYALTY WITH MEDIATING VARIABLES OF STUDENT SATISFACTION AT UC MAKASSAR Widiarti, Ary; Sutanto, J.E; Ardyan, Elia; Antonio, Tony
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 9 No 3 (2025): IJEBAR: Vol. 9, Issue 3, September 2025
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v9i3.18278

Abstract

This research objectives is to obtain empirical evidence, analyze, and explain the influence of insurance system service quality and tangibles on student loyalty, with student satisfaction as a mediating variable at UC Makassar. The research variables consist of the dependent variable (student loyalty) and the mediating variable (student satisfaction). The sampling method was determinedusing Slovin’s formula and stratified random sampling, resulting in a total of 268 active students from the first to third year at UC Makassar. All research hypotheses were tested using SEM-PLS version 4.0. The findings indicate that the quality of insurance system services has a positive but insignificant relationship with student satisfaction as a mediating variable, and a negative relationship with student loyalty. Conversely, tangibles have a positive and significant effect on student loyalty through student satisfaction as a mediating variable.
ANALYSIS OF THE EFFECT OF COMMUNICATION INTENSITY AND FEEDBACK ON RESELLER LOYALTY WITH BUSINESS RELATIONSHIP QUALITY AS AN INTERVENING VARIABLE (CASE STUDY ON DEENSCARF HIJAB) Dewi, Dinda Thalia; Antonio, Tony
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 9 No 3 (2025): IJEBAR: Vol. 9, Issue 3, September 2025
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v9i3.18326

Abstract

The research aims to see the effect of communication intensity and feedback on the loyalty of resellers of Deenscarf hijab products which is mediated by the quality of business relationships. The research is quantitative by adopting a type of causal research, namely knowing the influence or causal relationship between the independent variables (intensity of communication and feedback) and the dependent variable (reseller loyalty) through an intervening variable (quality of business relationships). The sampling technique used a total sampling of 117 respondents. Data collection was carried out by distributing questionnaires to all samples who were resellers of Deenscarf hijab products. Data analysis was carried out with Partial Least Square (PLS) using SmartPLS 4 software to see the direct and indirect effects between variables. The research results show that the intensity of communication, feedback and the quality of business relationships have a direct and significant effect on the loyalty of resellers of Deenscarf hijab products. The intensity of communication and feedback has a direct and significant effect on the quality of Deenscarf's business relationships with its resellers. Indirectly, the quality of business relationships significantly mediates the influence of communication intensity and feedback on the loyalty of resellers of Deenscarf hijab products.
Pelatihan Pemanfaatan ChatGPT Untuk Membuat Keterangan Promosi Produk dan Jasa Di Media Sosial Bagi Pelaku Usaha Kecil Menengah Di Provinsi Sulawesi Selatan Sundoro, David; Syariati, Kasmir; Suardi, Citra; Lewis, Reinaldo; Antonio, Tony
Abdiformatika: Jurnal Pengabdian Masyarakat Informatika Vol. 3 No. 1 (2023): Mei 2023 - Abdiformatika: Jurnal Pengabdian Masyarakat Informatika
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/abdiformatika.v3i1.186

Abstract

Pelatihan penggunaan ChatGPT dalam membuat caption atau keterangan produk di media sosial ini bertujuan untuk membantu para pelaku usaha kecil dan menengah (UKM) di Provinsi Sulawesi Selatan meningkatkan penjualan produk mereka melalui media sosial. Dalam pelatihan ini, para peserta diberikan pengetahuan dan keterampilan dalam menggunakan teknologi ChatGPT untuk membuat caption atau keterangan produk yang menarik dan memikat bagi konsumen. Pelatihan dilakukan dengan metode seminar dan praktek langsung, dan diikuti oleh 20 orang pelaku UKM yang mengalami kesulitan dalam membuat caption yang menarik untuk memasarkan produk mereka di media sosial. Setelah mengikuti pelatihan, para peserta menunjukkan tingkat pemahaman dan keterampilan yang lebih baik dalam menggunakan ChatGPT untuk membuat caption yang menarik. Diharapkan, melalui pelatihan ini, para pelaku UKM di Provinsi Sulawesi Selatan dapat memanfaatkan teknologi ChatGPT untuk menciptakan caption yang lebih menarik dan memikat bagi konsumen. Hal ini akan meningkatkan minat beli konsumen terhadap produk yang dihasilkan oleh para pelaku UKM tersebut. Selain itu, pelatihan ini juga dapat membantu meningkatkan kualitas penjualan produk UKM di wilayah tersebut, sehingga mampu memberikan kontribusi yang signifikan dalam mendorong pertumbuhan ekonomi daerah.
Co-Authors A. Sutradea Zalsabila Adi Suryaputra Paramita Aditya M. Kouwagam Kouwagam Adrie Oktavio Agoestinus Lis Indrianto, Agoestinus Lis Agus Arman, Agus Amanda Teonata Andika Fajar Abadi, Yohanes Andrean Kevin Bryant Cristian Fonda Christiani, Natalia Christina Christina Cindy Yoel Tanesia Cipta C. Perdana Citra Suardi David Sundoro Devi Triana Coanda Dewi, Dinda Thalia Dimas Wahyu Setyawan Edwin Kurniawan Eka Yusania Viranda Elia Ardyan Elizabeth Irenne Yuwono Endry Suwiryo Sidarta Erwin Fazza, Diniar Mufrihatul Felicia Kohar Gerry Budianto Hamidah, Otovianisa Dipa Hosea Fide Lemuel Imelda Ritunga Kasmir Syariati Lestari, Caecilia Citra Lewis, Reinaldo Liestya Padmawidjaja Livia Supranata Maichal Maichal Metta Padmalia Michael Wira Wanga Mychael Maoeretz Engel Natali Ika Widjaya Ni Wayan Diah Darmayanti Rinabi Tanamal Sutanto, J.E Teddy Surya Wijaya Teofilus Teofilus, Teofilus Terrasista, Novanda Crysma Thejaya, Goldina Theresia Ratih Dewi Saputri Tina Melinda Tina Melinda Trianggoro Wiradinata Wibowo, Bobby Widiarti, Ary Winarto Poernomo Yuwono Marta Dinata Yuyun Karystin Meilisa Suade