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All Journal JIK Jurnal Ilmu Komputer JAM : Jurnal Aplikasi Manajemen Jurnal Eksplorasi Karya Sistem Informasi dan Sains MBR (Management and Business Review) Journal of Economic, Bussines and Accounting (COSTING) Jurnal Entrepreneur dan Entrepreneurship (JEE) International Journal of Economics, Business and Accounting Research (IJEBAR) Accounting Profession Journal (APAJI) Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Journal of Applied Data Sciences International Journal of Computer and Information System (IJCIS) Abdiformatika: Jurnal Pengabdian Masyarakat Informatika Journal Research of Social Science, Economics, and Management Journal of Tourism, Culinary, and Entrepreneurship (JTCE) Journal of Economics and Management Scienties AMMA : Jurnal Pengabdian Masyarakat International Journal of Review Management Business and Entrepreneurship (RMBE) PESHUM
Tony Antonio
Universitas Ciputra
Humanities Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Nursing Social Sciences Other

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CONFIRMATORY ANALYSIS OF SERVANT LEADERSHIP DIMENSION TO THE INDONESIAN ACADEMIC LEADER Melinda, Tina; Antonio, Tony; Christina, Christina
Jurnal Aplikasi Manajemen Vol. 18 No. 4 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.04.12

Abstract

Understanding Leadership in tertiary education is interesting. Greenleaf, the father of Servant Leadership, has been inspired by several Servant Leadership issues in college before he published his seminal paper on servant leadership. After surveying 11 models and scales of Servant leadership we finally apply the 35-item, six-dimension mea- sure of Servant Leadership Behavior Scale (SLBS). This multi-dimensional measurement was developed by Sendjaya. This study investigates and validates the 6 dimensions and 35 attributes of Servant Leadership. A 35-question questionnaire is used to measure the quality of department heads as the academic leaders in higher education. We study the Servant Leadership Dimension of Head of Department with 120 faculty members. Confirmatory factor analysis is performed to verify and validate the dimension of Servant leadership. It is found that the scale can be used in the context of higher education with one or two significant attributes in every dimension.
The role of consumer satisfaction in mediating product quality and online service quality on repeat product purchase decisions Thejaya, Goldina; Antonio, Tony
Bahasa Indonesia Vol 5 No 1 (2025): APRIL 2025
Publisher : School of Tourism, Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jtce.v5i1.5597

Abstract

This research aims to determine the influence of product quality and online service quality on consumer satisfaction and repeat product purchase decisions in an online pastry business. This research uses a quantitative approach with a sample of 51 consumers who have made purchases more than twice in a period of 6 months. The results show that product quality and online service quality have a significant effect on consumer satisfaction, which in turn has a significant effect on repeat purchase decisions. This research is expected to provide insight and strategic recommendations in improving product quality and online service quality, thus increasing consumer satisfaction and encouraging repeat purchase decisions. The research results will also contribute to marketing and business literature by deepening understanding of the relationship between product quality and online service quality, consumer satisfaction, and repeat purchase decisions in the context of online business in Indonesia.
the THE ROLE OF SHARED LEADERSHIP TOWARDS INDIVIDUAL INNOVATION IN WORK MEDIATED BY AMBIDEXTERITY AND QUALITY MANAGEMENT IN THE PND ICE MAKING SYSTEM: - Wibowo, Bobby; Antonio, Tony
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 2 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i2.5575

Abstract

This study aims to examine the role of Shared Leadership on Individual Innovation in working in mediation by Ambidexterity and Quality Management at the PND Ice Making Systems company. The variables studied were Shared Leadership (X1), Ambidexteruty (Z1), Quality Management (Z2) and Individual Innovation (Y). The analytical tool used is analysis using SEM-PLS. The population in this study used a saturated sampling technique, namely all PND Ice Making Systems employees totaling 50 respondents. The results showed that Shared Leadership has a significant and positive effect on Ambidexterity, Ambidexterity has a significant and positive effect on Individual Innovation in PND, Quality Management has a significant and positive effect on Ambidexterity, Shared Leadership has a significant and positive effect on Quality Management, Shared Leadership has a significant and positive effect on Individual Innovation mediated by Ambidexterity significantly and positively, Shared Leadership has a significant and positive effect on Individual Innovation mediated by Ambidexterity and Quality Management
KESEJAHTERAAN KARYAWAN TETAP TERHADAP KONTINUITAS USAHA TAMBAK UDANG, STUDI KASUS TAMBAK UDANG CV KARUNIA DEWATA KARANGASEM BALI Dimas Wahyu Setyawan; Tony Antonio; Agoes Tinus Lis Indrianto
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 9 No 3 (2025): IJEBAR: Vol. 9, Issue 3, September 2025
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v9i3.18219

Abstract

This study aims to explore the relationship between permanent employee welfare and business continuity in the shrimp farming industry, using a case study of CV Karunia Dewata in Karangasem, Bali. A qualitative case study approach was employed, utilizing in-depth interviews and participatory observations as the primary data collection methods. The results indicate that employee welfare—including physical, mental, social, and economic aspects—significantly affects work productivity, loyalty, and discipline. The lack of attention to employee welfare was identified as a key factor contributing to non-compliance with SOPs, which negatively impacted biosecurity and production output. These findings underscore the strategic role of employee welfare in maintaining workforce stability and operational continuity. The study also offers practical recommendations to enhance welfare policies and adaptive supervision systems to ensure long-term sustainability of shrimp farming businesses.
THE EFFECT OF INSURANCE SYSTEM AND TANGIBLE DEPARTMENT OF FINANCE ACCOUNTING (FA) ON STUDENT LOYALTY WITH MEDIATING VARIABLES OF STUDENT SATISFACTION AT UC MAKASSAR Widiarti, Ary; Sutanto, J.E; Ardyan, Elia; Antonio, Tony
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 9 No 3 (2025): IJEBAR: Vol. 9, Issue 3, September 2025
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v9i3.18278

Abstract

This research objectives is to obtain empirical evidence, analyze, and explain the influence of insurance system service quality and tangibles on student loyalty, with student satisfaction as a mediating variable at UC Makassar. The research variables consist of the dependent variable (student loyalty) and the mediating variable (student satisfaction). The sampling method was determinedusing Slovin’s formula and stratified random sampling, resulting in a total of 268 active students from the first to third year at UC Makassar. All research hypotheses were tested using SEM-PLS version 4.0. The findings indicate that the quality of insurance system services has a positive but insignificant relationship with student satisfaction as a mediating variable, and a negative relationship with student loyalty. Conversely, tangibles have a positive and significant effect on student loyalty through student satisfaction as a mediating variable.
ANALYSIS OF THE EFFECT OF COMMUNICATION INTENSITY AND FEEDBACK ON RESELLER LOYALTY WITH BUSINESS RELATIONSHIP QUALITY AS AN INTERVENING VARIABLE (CASE STUDY ON DEENSCARF HIJAB) Dewi, Dinda Thalia; Antonio, Tony
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 9 No 3 (2025): IJEBAR: Vol. 9, Issue 3, September 2025
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v9i3.18326

Abstract

The research aims to see the effect of communication intensity and feedback on the loyalty of resellers of Deenscarf hijab products which is mediated by the quality of business relationships. The research is quantitative by adopting a type of causal research, namely knowing the influence or causal relationship between the independent variables (intensity of communication and feedback) and the dependent variable (reseller loyalty) through an intervening variable (quality of business relationships). The sampling technique used a total sampling of 117 respondents. Data collection was carried out by distributing questionnaires to all samples who were resellers of Deenscarf hijab products. Data analysis was carried out with Partial Least Square (PLS) using SmartPLS 4 software to see the direct and indirect effects between variables. The research results show that the intensity of communication, feedback and the quality of business relationships have a direct and significant effect on the loyalty of resellers of Deenscarf hijab products. The intensity of communication and feedback has a direct and significant effect on the quality of Deenscarf's business relationships with its resellers. Indirectly, the quality of business relationships significantly mediates the influence of communication intensity and feedback on the loyalty of resellers of Deenscarf hijab products.
Pelatihan Pemanfaatan ChatGPT Untuk Membuat Keterangan Promosi Produk dan Jasa Di Media Sosial Bagi Pelaku Usaha Kecil Menengah Di Provinsi Sulawesi Selatan Sundoro, David; Syariati, Kasmir; Suardi, Citra; Lewis, Reinaldo; Antonio, Tony
Abdiformatika: Jurnal Pengabdian Masyarakat Informatika Vol. 3 No. 1 (2023): Mei 2023 - Abdiformatika: Jurnal Pengabdian Masyarakat Informatika
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/abdiformatika.v3i1.186

Abstract

Pelatihan penggunaan ChatGPT dalam membuat caption atau keterangan produk di media sosial ini bertujuan untuk membantu para pelaku usaha kecil dan menengah (UKM) di Provinsi Sulawesi Selatan meningkatkan penjualan produk mereka melalui media sosial. Dalam pelatihan ini, para peserta diberikan pengetahuan dan keterampilan dalam menggunakan teknologi ChatGPT untuk membuat caption atau keterangan produk yang menarik dan memikat bagi konsumen. Pelatihan dilakukan dengan metode seminar dan praktek langsung, dan diikuti oleh 20 orang pelaku UKM yang mengalami kesulitan dalam membuat caption yang menarik untuk memasarkan produk mereka di media sosial. Setelah mengikuti pelatihan, para peserta menunjukkan tingkat pemahaman dan keterampilan yang lebih baik dalam menggunakan ChatGPT untuk membuat caption yang menarik. Diharapkan, melalui pelatihan ini, para pelaku UKM di Provinsi Sulawesi Selatan dapat memanfaatkan teknologi ChatGPT untuk menciptakan caption yang lebih menarik dan memikat bagi konsumen. Hal ini akan meningkatkan minat beli konsumen terhadap produk yang dihasilkan oleh para pelaku UKM tersebut. Selain itu, pelatihan ini juga dapat membantu meningkatkan kualitas penjualan produk UKM di wilayah tersebut, sehingga mampu memberikan kontribusi yang signifikan dalam mendorong pertumbuhan ekonomi daerah.
Pengaruh Advertising Awareness dan Direct Marketing Terhadap Brand Awareness Mahasiswa Baru Dalam Sekolah Tinggi Ilmu Ekonomi Ciputra Makassar Endry Suwiryo Sidarta; Michael Wira Wanga; Felicia Kohar; Tony Antonio
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 4 No. 2: Februari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v4i2.7603

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh advertising awareness dan direct marketing terhadap brand awareness di STIE Ciputra Makassar, dengan mempertimbangkan tantangan yang ditimbulkan oleh pandemi COVID-19. Pendekatan kuantitatif digunakan dalam penelitian ini, dengan pengumpulan data melalui survei yang melibatkan 119 mahasiswa generasi pertama STIE Ciputra Makassar. Analisis data dilakukan menggunakan metode PLS-SEM dengan bantuan perangkat lunak SmartPLS 4. Hasil penelitian menunjukkan bahwa advertising awareness memiliki pengaruh positif yang signifikan terhadap brand awareness (nilai t-statistik = 3.899, p < 0.05), sedangkan direct marketing juga menunjukkan pengaruh positif yang signifikan (nilai t-statistik = 5.926, p < 0.05). Secara keseluruhan, kedua variabel ini menjelaskan 48,9% variansi pada brand awareness. Temuan ini menegaskan pentingnya sinergi antara strategi pemasaran digital dan pendekatan langsung dalam meningkatkan kesadaran merek universitas di kalangan calon mahasiswa baru, terutama di tengah krisis global. Penelitian ini memberikan kontribusi teoritis pada literatur pemasaran pendidikan tinggi serta memberikan wawasan praktis bagi institusi pendidikan dalam merancang strategi pemasaran yang lebih efektif. Untuk mencapai hasil yang lebih optimal di masa depan, disarankan untuk melakukan evaluasi berkala dan mengintegrasikan data antara kampanye digital dan pemasaran langsung.
Identifying Competitive Advantages of Gas Turbine Generators in MOPU: Maleo Field Case Study Aditya Permana Putra; Tony Antonio
Journal of Economics and Management Scienties Volume 8 No. 4, September 2026 (Accepted)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i4.498

Abstract

This study examines whether implementing a Gas Turbine Generator (GTG) on a Mobile Offshore Production Unit (MOPU) at the Maleo Field, operated by Supraco Lines, can create a competitive advantage. The research is driven by anticipated field development involving gas and condensate, presenting an opportunity to optimize internal energy resources and decrease reliance on diesel-based power generation. A qualitative case study methodology was employed, utilizing semi-structured interviews, non-participant observation, and document analysis. Six purposively selected informants contributed expertise in engineering, offshore installation management, departmental leadership, procurement, health, safety, and environment, and academic strategy. Data analysis involved coding, data reduction, data display, conclusion drawing, and source triangulation, guided by the Resource-Based View and VRIO framework. The results indicate that GTG implementation can create strategic value by reducing dependence on diesel logistics, enhancing operational reliability, lowering emissions, and increasing maintenance efficiency. The rarity of this advantage arises from the unique combination of GTG technology, gas-condensate availability, and offshore MOPU operational conditions. Barriers to imitation include platform constraints, technical modifications, safety requirements, and accumulated operational knowledge. Organizational support is demonstrated through cross-functional coordination, operator competence, adaptation of standard operating procedures, monitoring, maintenance planning, and risk governance. In summary, GTG represents a potential source of sustainable competitive advantage and supports adaptive offshore operations and a sustainability-oriented business strategy.
Increasing Purchase Intention in Digital Marketing for the Premium Real Estate Industry: The Role of Brand Image, Product Quality, Service Quality, and Customer Satisfaction Sausan Nabilla Malich; Tony Antonio; Trianggoro Wiradinata
Journal Research of Social Science, Economics, and Management Vol. 5 No. 12 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i12.1609

Abstract

This study analyzes the influence of digital marketing on purchase intention in the premium property industry, examining the mediating role of brand image, perceived product quality, perceived service quality, and customer satisfaction. Using an explanatory quantitative approach, data were collected via an online questionnaire from 110 prospective Developer C consumers categorized as qualified leads who had completed a site visit. Saturated (total) sampling was applied, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4.0. Results show that digital marketing has a positive and significant effect on brand image, perceived product quality, and perceived service quality in the pre-purchase phase. However, in shaping customer satisfaction, only perceived product quality emerges as the dominant functional determinant and the sole significant mediator; brand image and perceived service quality fail to mediate the relationship, as premium property consumers evaluate them merely as minimum hygiene factors. Customer satisfaction, in turn, significantly mediates the relationship between perceived product quality and purchase intention, but not the paths from brand image or service quality. These findings confirm that in high-involvement industries, purchase intention is driven by functional satisfaction with the product's physical quality rather than emotional preference for the developer's reputation. Developer C management is therefore advised to prioritize product quality control and maintain consistency between digital information visualization and physical reality during site visits to minimize gaps in consumer expectations.
Co-Authors A. Sutradea Zalsabila Adi Suryaputra Paramita Aditya M. Kouwagam Kouwagam Aditya Permana Putra Adrie Oktavio Agoes Tinus Lis Indrianto Agus Arman, Agus Amanda Teonata Andika Fajar Abadi, Yohanes Andrean Kevin Bryant Cristian Fonda Christiani, Natalia Christina Christina Cindy Yoel Tanesia Cipta C. Perdana Citra Suardi David Sundoro Devi Triana Coanda Dewi, Dinda Thalia Dimas Wahyu Setyawan Edwin Kurniawan Eka Yusania Viranda Elia Ardyan Elizabeth Irenne Yuwono Endry Suwiryo Sidarta Erwin Erwin Fazza, Diniar Mufrihatul Felicia Kohar Gerry Budianto Hamidah, Otovianisa Dipa Hosea Fide Lemuel Imelda Ritunga Justin Wijaya Kasmir Syariati Lestari, Caecilia Citra Lewis, Reinaldo Liestya Padmawidjaja Livia Supranata Maichal Maichal Metta Padmalia Michael Wira Wanga Mychael Maoeretz Engel Natali Ika Widjaya Ni Wayan Diah Darmayanti Raka Navy Aditya Pratama Rinabi Tanamal Sausan Nabilla Malich Sutanto, J.E Teddy Surya Wijaya Teofilus Teofilus Thejaya, Goldina Theresia Ratih Dewi Saputri Tina Melinda Tina Melinda Trianggoro Wiradinata Wibowo, Bobby Widiarti, Ary Winarto Poernomo Yuwono Marta Dinata Yuyun Karystin Meilisa Suade