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Journal : GANEC SWARA

PENGARUH WORK LIFE BALANCE DAN KEPUASAN KERJA TERHADAP LOYALITAS KERJA KARYAWAN DI DINAS SOSIAL KOTA DENPASAR NI PUTU WIDIASTUTI; HISAM ABDILLAH BAIHAKI
GANEC SWARA Vol 17, No 2 (2023): Juni 2023
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v17i2.446

Abstract

This study aims to determine: (1) The effect of work life balance on employee loyalty at the Denpasar City Social Service, (2) The effect of job satisfaction on employee work loyalty at the Denpasar City Social Service. This research is a descriptive analysis research using a quantitative approach. Data collection using observation, documentation and questionnaires. The sample in this study was 91 people and used the random sampling method. The validity test used Cronbach's Alpha. Data analysis using multiple linear regression. The results of the study found that: (1) Work life balance has a positive and significant effect on employee work loyalty, the sig value is obtained. 0.042 <α 0.005 indicates that H0 is rejected and H1 is rejected. (2) Job satisfaction has a positive and significant effect on employee loyalty, a Sig.t value of 0.000 <0.05 indicates that H0 is rejected and H1 is accepted. The simultaneous contribution or contribution of work life balance and job satisfaction variables to employee loyalty is 63.8% while 36.2% is determined by other variables not examined in this study.
KUALITAS PELAYANAN DAN PEMBAYARAN NON TUNAI: DAMPAKNYA TERHADAP OMSET PENJUALAN PADA GEROBAK KREATIF DI KOTA DENPASAR MARTINI, LUH KADEK BUDI; FARHAENI, MUTRIA; WIDIASTUTI, NI PUTU; UDAYANA, PUTU SUWECA NATA
GANEC SWARA Vol 18, No 3 (2024): September 2024
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v18i3.1021

Abstract

This research is descriptive and analytical, utilizing a quantitative approach. The sample was selected using purposive sampling, with a total of 30 respondents. Data were collected using a Likert scale questionnaire and processed with SPSS software. The results of the study indicate that: (1) Service quality has a positive and significant effect on the sales turnover of creative cart traders in Denpasar City's MSMEs, as evidenced by a t-value of 9.159 and a significance level of 0.000 < 0.05, suggesting that improving service quality will increase the sales turnover of these traders. (2) The non-cash payment system does not have a significant effect on the sales turnover of creative cart traders in Denpasar City's MSMEs, as shown by a t-value of 1.385 and a significance level of 0.177 > 0.05, indicating no influence of non-cash payments on sales turnover. (3) Service quality and the non-cash payment system collectively have a significant simultaneous effect on the sales turnover of creative cart traders in Denpasar City's MSMEs, with an F-value of 42.037 and a significance level of 0.000. The determination test results show that the variables of service quality and the non-cash payment system affect sales turnover by 73.9%, while the remaining 26.1% is influenced by other variables outside of this study, such as price, product quality, and promotion.