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All Journal Jurnal Bina Praja Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat JSR : Jaringan Sistem Informasi Robotik GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Jurnal Terapan Pemerintahan Minangkabau Knowbase : International Journal of Knowledge in Database Gemilang: Jurnal Manajemen dan Akuntansi Journal of Artificial Intelligence and Digital Business Civitas Consecratio: Journal of Community Service and Empowerment RENATA Jurnal Pengabdian Masyarakat Kita Semua Jurnal Teknologi dan Komunikasi Pemerintahan
Zahrati, Wenty
Institut Pemerintahan Dalam Negeri
Humanities Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Public Health Social Sciences Other

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Analysis of User Acceptance of the EPDesKel Application within the Nagari Government of Agam Regency Using the EUCS Method La Ode Muhammad Rabil Saputra; Wa Ode Aulia Nurwansyah; Farid Ade Setiawan; Muhammad Rahimi Hasan; Wenty Zahrati; Ari Apriyansa
Jurnal Teknologi dan Komunikasi Pemerintahan Vol 7 No 2 (2025): Jurnal Teknologi dan Komunikasi Pemerintahan
Publisher : Program Studi Teknologi Rekayasa Informasi Pemerintahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtkp.v7i2.5806

Abstract

The application EPDESKEL is a strategic information system designed for harmonizing the appraisal process of the performance in the village development fields. This research proposes efforts related to the analysis of determinant factors for acceptance and user satisfaction in the application among the Nagari Operators in Agam Regency using the End User Computing Satisfaction (EUCS) model. More specifically, this research is interested in investigating how five factors, namely content, accuracy, format, ease of use, and timeliness, affect end-user satisfaction as a whole. The research is done using a quantitative method involving saturated sampling, in which 92 operational end-users are involved as respondents. Structural Equation Modeling (SEM) analysis is conducted for this study, using Partial Least Squares (PLS). The conclusion drawn from this study shows that Ease of Use, Format, but not Content, Accuracy, nor Timeliness, are positive factors affecting user satisfaction positively. Implications of this study include the understanding that, in practice, user interfaces that are easy to interact with, rather than data accuracy, are viewed as even more essential factors in effective digital governance practices.   Keywords: Digital Governance, EUCS, Public Sector Technology, User Acceptance, Information System.  
the Edukasi Cinta dan Bangga Rupiah: Penguatan Literasi Keuangan dan Transformasi Digital UMKM Arina Romarina; Yetty Sembiring; Elvira Mulya Nalien; Fitri Yul Dwi Marta; Ardieansyah Ardieansyah; Wenty Zahrati; Rozali Ilham; Asmungi Asmungi
ABDI: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 7 No 1 (2025): Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : Labor Jurusan Sosiologi, Fakultas Ilmu Sosial, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/abdi.v7i1.1082

Abstract

Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan pemahaman dan kesadaran pelaku UMKM di Kecamatan Tanjung Mutiara tentang pentingnya mencintai dan menjaga Rupiah sebagai simbol kedaulatan nasional serta memperkenalkan sistem pembayaran digital dalam menghadapi tantangan era digital. Kegiatan ini menggunakan metode Participatory Rural Appraisal (PRA) dengan pendekatan partisipatif, melibatkan 22 pelaku UMKM, tim IPDN dan pemerintah daerah. Evaluasi keberhasilan kegiatan edukasi ini dilakukan melalui pre-test dan post-test untuk mengukur tingkat pemahaman peserta. Hasil Pre-test menunjukkan bahwa hanya 32% peserta yang memiliki literasi keuangan yang baik dan paham pembayaran digital. Kegiatan ini mencakup diskusi interaktif, simulasi praktis serta pemberian contoh praktis mengenai kemudahan dan manfaat penggunaan pembayaran digital, yang terbukti meningkatkan antusiasme peserta serta mendorong adopsi teknologi pembayaran digital dalam kegiatan usaha mereka. Hasil post-test menunjukkan peningkatan pemahaman, dimana 77% peserta telah memahami materi dan mampu mensimulasikan pembayaran melalui QRIS, sementara 23% peserta masih memerlukan bimbingan lebih lanjut. Kegiatan ini diharapkan menjadi strategi efektif dalam memperkokoh Rupiah, memperkuat ekonomi lokal dan meningkatkan literasi keuangan. Rekomendasi utama adalah edukasi berkelanjutan, monitoring dan evaluasi periodik untuk menjaga efektifitas program serta memperluas cakupan program hingga daerah terpencil melalui kolaborasi dan sinergi multipihak.
Usability Testing Website Pelayanan Publik SILETON Kabupaten Agam Dengan Metode SEQ dan SUS Yudhistira Abrory; Wafiq Alfin Kamil; Wenty Zahrati
JURNAL TERAPAN PEMERINTAHAN MINANGKABAU Vol 5 No 1 (2025): Januari - Juni 2025
Publisher : Institut Pemerintahan Dalam Negeri (IPDN) Kampus Sumatera Barat

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Abstract

Digital transformation has become an inevitable global agenda, with the Government of Indonesia competing to integrate technology into public services. In the local scope, Agam Regency has responded to this initiative through the SILETON website, which is a form of digitization of population administration and civil registration. This research aims to provide in-depth insight into the performance of SILETON applications from a use perspective through quantitative methods and qualitative verbalization of SEQ and SUS models. The results of research and analysis of usability evaluation on the SILETON application in SEQ testing, with a mean of 6.4 out of 7, with verbalization by 10 respondents, and the SUS method obtained a score of 74.22, and the adjective rate was good. Based on this study was found that overall the SILETON website is considered to have a good level of usability and is quite satisfactory for users, with several recommendations for improving service features.
Digital Transformation : Workshop on Using AI to Improve Teacher Competency Wenty Zahrati; Yetty Sembiring; Ardiensyah; Elvira Mulya Nalien; Fitri Yul Dwi Marta; Arina Romarina; Rozali Ilham; Asmungi
Civitas Consecratio: Journal of Community Service and Empowerment Vol 5 No 1 (2025)
Publisher : Lembaga Pengabdian Masyarakat Institut Pemerintahan Dalam Negeri

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Abstract

Advances in science and technology have brought significant changes to the world of education, one of which is the development of Artificial Intelligence (AI), which can be utilized to improve the learning process. This article is the result of a community service activity carried out by the IPDN West Sumatra Campus Lecturer Team in collaboration with the Education Office, which aims to improve the understanding of teachers and teaching staff throughout Payakumbuh City about the role of Artificial Intelligence (AI) in education. The knowledge transformation was carried out in the form of a technology workshop where the material was presented using lectures, discussions, and direct practice methods. This workshop focused on the use of ChatGPT and Gamma Ai as interactive learning media. Attended by 75 elementary and junior high school teachers and teaching staff. The results of this workshop showed that 95% of participants understood the use of ChatGPT and 90% mastered Gamma Ai. It is hoped that this article will serve as a foundation for teachers and teaching staff to be able to utilize Artificial Intelligence (AI) technology in future learning practices.
Dari Birokrasi ke Efisiensi: Pengaruh Kualitas Layanan Perizinan Terhadap Peningkatan Investasi Daerah: Studi Kasus di Mal Pelayanan Publik Pekanbaru Zahra Aqilah Dytihana; Mohammad Rezza Fahlevvi; Wenty Zahrati
Jurnal Bina Praja Vol 17 No 2 (2025)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.17.2025-2560

Abstract

This study aims to analyze the effect of the quality of licensing services on increasing regional investment in the Public Service Mall (MPP) of Pekanbaru City. The study used mixed methods of the Explanatory Sequential method. Researchers distributed questionnaires to 384 respondents who used the Business Identification Number (NIB) service, followed by interviews with several business actors regarding their interest in investing, seen from the quality of licensing services in Pekanbaru City. Quantitative data were analyzed through validity and reliability tests, linear regression, and t-tests, resulting in a significant positive effect with a correlation coefficient (R) of 0.955 and a determination (R²) of 91.1%. Qualitative findings confirm that users positively assess tangibles, reliability, responsiveness, assurance, and empathy. The qualitative approach also reveals that the integration of the OSS and regional innovations improves access to investment facilities. These results indicate that improvements in licensing services directly encourage investment realization, creating a more conducive and competitive regional investment climate.
Analisis Deskriptif Kualitatif Kebijakan E-Government Di Indonesia Terhadap Kualitas Pelayanan Publik Alfayat, Muhamad; Zahrati, Wenty
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 1 (2026): Februari - April
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i1.7886

Abstract

Penelitian ini bertujuan untuk menganalisis kebijakan E-Government di Indonesia dalam kaitannya dengan peningkatan kualitas pelayanan publik. Perkembangan teknologi informasi telah mendorong pemerintah untuk melakukan transformasi digital melalui penerapan E-Government guna meningkatkan efektivitas, efisiensi, transparansi, serta akuntabilitas layanan kepada masyarakat. Namun demikian, implementasi kebijakan E-Government di Indonesia masih menghadapi berbagai tantangan, seperti keterbatasan infrastruktur, kualitas sumber daya manusia, serta belum optimalnya integrasi sistem pelayanan. Penelitian ini menggunakan metode kualitatif deskriptif dengan pendekatan naratif melalui studi literatur terhadap berbagai jurnal ilmiah, kebijakan pemerintah, serta dokumen terkait. Analisis dilakukan dengan mengkaji dimensi kualitas pelayanan publik dalam implementasi E-Government yang meliputi efisiensi, kepercayaan, reliabilitas, dan dukungan terhadap masyarakat. Hasil penelitian menunjukkan bahwa kebijakan E-Government di Indonesia telah mengarah pada peningkatan kualitas pelayanan publik, namun belum sepenuhnya mampu memenuhi kebutuhan masyarakat secara optimal. Beberapa aspek yang masih perlu diperhatikan adalah keamanan data, aksesibilitas layanan, serta interaksi dua arah antara pemerintah dan masyarakat. Selain itu, masih diperlukan sinkronisasi antara kebijakan dan implementasi di lapangan. Kesimpulan penelitian ini menegaskan bahwa keberhasilan E-Government sangat bergantung pada perumusan kebijakan yang berorientasi pada kualitas layanan serta kesiapan infrastruktur dan sumber daya manusia. Oleh karena itu, pemerintah perlu memperkuat regulasi, meningkatkan literasi digital, serta memastikan keberlanjutan sistem pelayanan berbasis elektronik.
PERAN DIGITALISASI DALAM PENYELENGGARAAN PEMERINTAHAN DAN PELAYANAN PUBLIK Muhammad Nur Agriaman Haris; Wenty Zahrati
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 5 (2026): 2026 Mei
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i5.836

Abstract

ABSTRAK Digitalisasi telah menjadi salah satu strategi utama dalam meningkatkan kualitas penyelenggaraan pemerintahan dan pelayanan publik di era modern. Penelitian ini bertujuan untuk menganalisis peran digitalisasi dalam meningkatkan efektivitas pemerintahan serta kualitas pelayanan publik di Indonesia. Metode yang digunakan adalah studi literatur dengan pendekatan kualitatif-deskriptif melalui analisis berbagai sumber pustaka seperti jurnal ilmiah, buku, dan dokumen kebijakan terkait. Hasil kajian menunjukkan bahwa digitalisasi melalui penerapan e-government dan Sistem Pemerintahan Berbasis Elektronik (SPBE) mampu meningkatkan efisiensi, transparansi, dan aksesibilitas layanan publik. Selain itu, digitalisasi juga mendorong reformasi birokrasi serta pengambilan keputusan berbasis data. Namun, implementasinya masih menghadapi berbagai tantangan, seperti keterbatasan infrastruktur, rendahnya literasi digital, serta resistensi organisasi. Oleh karena itu, diperlukan strategi yang komprehensif dan berkelanjutan untuk mengoptimalkan transformasi digital dalam pelayanan publik.
Co-Authors Abrory, Yudhistira Alfayat, Muhamad Ardiensyah Ardiensyah Ardiensyah Ari Apriyansa Arina Romarina Arina Romarina Asmungi Asmungi Asmungi Elvira Mulya Nalien Elvira Mulya Nalien Farid Ade Setiawan Fitri Yul Dwi Marta Fitri Yul Dwi Marta Hari Antoni Musril Ikra Novar, Rizqi Kamil, Wafiq Alfin La Ode Muh. Rabil Saputra La Ode Muhammad Rabil Saputra Mohammad Rezza Fahlevvi Muhammad Nur Agriaman Haris Muhammad Rahimi Hasan Riandy Samuel Sumolang Rozali Ilham Rozali Ilham Rozali Ilham Titis Sari Putri Wa Ode Aulia Nurwansyah Wafiq Alfin Kamil Wahid Nur Isa Yetty Sembiring Yetty Sembiring Yudhistira Abrory Zahra Aqilah Dytihana Zahra Aqilah Dytihana