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All Journal International Journal of Education Journal DaFIna - Journal Deutsch als Fremdsprache in Indonesien Briliant: Jurnal Riset dan Konseptual Journal of Development Research Eralingua : Jurnal Pendidikan Bahasa Asing dan Sastra Jurnal Pendidikan Edutama Jurnal Graha Pengabdian Nusantara Science and Technology Proceedings Randwick International of Education and Linguistics Acitya Bhakti Journal of Language, Literature, and Arts (JoLLA) Jurnal Pendidikan dan Pengabdian Masyarakat Journal of Innovation and Teacher Professionalism International Journal of Pedagogical Language, Literature, and Cultural Studies Singular Innovative Journal of Community Engagement (IJCE) Jurnal bahasa, sastra, seni, dan pengajarannya
Dewi Kartika Ardiyani
Universitas Negeri Malang
Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Physics Social Sciences Other

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Exploring the Role of WhatsApp in Shaping Ethical Communication Practices within Higher Education Institutions Primardiana Hermilia Wijayati; Dewi Kartika Ardiyani; Reza Safitri; Zanakulov Zayniddin
International Journal of Pedagogical Language, Literature, and Cultural Studies (i-Plural) Vol. 3 No. 1 (2026): International Journal of Pedagogical Language, Literature, and Cultural Studies
Publisher : Nexus Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63011/ip.v3i1.59

Abstract

Social media has become one of the most dominant communication tools, especially among academics. WhatsApp, as one of the most widely used instant messaging platforms, has become an essential means for lecturers and students to interact academically. This paper presents the results of a study aimed at exploring the attitudes and behaviors of students and lecturers in communicating through WhatsApp groups. This study employed a quantitative descriptive method, with a questionnaire instrument distributed online to lecturers and students of the German Literature Department. There were 199 respondents who were willing to fill out the questionnaire. Findings reveal that the types of messages frequently shared in the group are questions about course materials and assignments. A majority of students demonstrate openness and honesty in admitting mistakes, maintain impartiality during non-conducive communication situations, and exhibit high vigilance toward prize offer messages from unknown sources by blocking or rejecting them. However, only a small proportion of users consistently respond to messages sent by other group members in academic WhatsApp groups. There is a notable tendency to avoid direct confrontation to preserve social harmony, which presents an ethical dilemma between openness and maintaining interpersonal relationships.
Co-Authors Abdillah, Hamdan Khoiru Achmad, Abdul Kasim Anggi Novitasari Azizah Rahma Dewi Ratnasari Dudy Syafruddin, Dudy Edy Hidayat Gloria Vincentia Riyadi Hamdan Khoiru Abdillah Herri Ahmad Bukhori Indrisani, Yovika Iwa Sobara Katarina Agustin Katarina Agustin Lilis Afifah, Lilis Lukluk Ul Muyassaroh Lutfi Anastia Ardiningrum M Kharis M. Kharis M. Kharis Muhammad Dilan Humam Primardiana Hermilia Wijayanti Primardiana Hermilia Wijayati Reza Safitri Riyadi, Gloria Vincentia Rofi'ah Rofiáh Sawitri Retnantiti Syafruddin, Duddy Widyatmoko, Tiksno Yizreel Cristiani Dua Lembang Zanakulov Zayniddin