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Hendrarso, Panji
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Kajian Pengentasan Desa Tertinggal Melalui Pendekatan Indeks Desa Membangun Panji Hendrarso; Pryo Handoko; Miftah Faiz Ali Ramdhani; Nopi Andayani; Reni Tania
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol 4, No 1: Juni 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v4i1.1607

Abstract

This research is motivated by the phenomenon of the number of underdeveloped villages in Keroncong District, even though the area is in the capital city of Pandeglang, not in an area far from the center of the capital city. As it is known that: Regulation of the Minister of Villages for Development of Disadvantaged Regions & Transmigration (Permendesia PDT Trans) Number 2 of 2016 concerning the Developing Village Index (IDM) classifies Village Status into 5 (five) Village statuses. Banten Province has 4 regencies which oversee the village administration. Of the four regencies, Pandeglang Regency has the most underdeveloped villages. Meanwhile, the closest sub-district to the Pandeglang Regency government and the most underdeveloped village is Keroncong District. The purpose of this study is to reveal the cause of the number of underdeveloped villages even though the area is in the center of the capital city. The locus of this research is all villages in Keroncong District. The data used is secondary data, namely from the Department of Community Empowerment of Pandeglang Regency and Banten Province and the Central Statistics Agency (BPS) of Pandeglang Regency, BPS of Banten Province. The analytical technique used in this research is descriptive qualitative analysis and content analysis. The results showed that the development of village status in Keroncong District was dominantly included in the category of underdeveloped villages. There are two villages that fall into the category of not being left behind, with the category of developing. The two villages are Bangkonol village and Pasir Karag village. Bangkonol Village has a developing status because of the easy access to the national road that crosses the Pandeglang and Lebak Regencies and has close access to the Pandeglang Regency government center. Meanwhile, Pasir Karag Village has the status of a Developing Village because of its location close to the government center of the Keroncong sub-district, the number of government public facilitiesand a high community work ethic in entrepreneurship.
SURVEI KEPUASAN MASYARAKAT ATAS PELAYANAN PEMERINTAHAN DESA DI LINGKUNGAN KABUPATEN PANDEGLANG TAHUN 2017 Atik Atiatun Nafisah; Dirlanudin Dirlanudin; Agus Sjafari; Ade Hadiono; Panji Hendrarso
Jurnal Administrasi Publik Vol 9, No 1 (2018): JURNAL ADMINISTRASI PUBLIK
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (495.119 KB) | DOI: 10.31506/jap.v9i1.4725

Abstract

Salah satu upaya pemerintah untuk meningkatkan salah satu kualitas pelayanan publik, adalah dengan menyusun Indeks Kepuasan Masyarakat sebagai tolok ukur untuk menilai tingkat kualitas pelayanan. Indeks Kepuasan Masyarakat (IKM) merupakan data atau informasi tentang tingkat kepuasan masyarakat yang di peroleh dari hasil pengukuran secara kuantitatif dan kualitatif atas pendapat masyarakat dalam memperoleh pelayanan dari aparatur penyelenggara pelayanan publik. Selain itu data IKM akan dapat menjadi bahan penilaian terhadap unsur pelayanan yang masih perlu perbaikan dan menjadi pendorong setiap unit penyelenggara pelayanan untuk meningkatkan kualitas pelayanannya.Penelitian ini bertujuan untuk mengetahui tingkat kepuasan masyarakat terhadap layanan pemerintahan desa di Kabupaten Pandeglang dan untuk mengetahui kelemahan serta kekurangan dari setiap jenis layanan yang diselenggarakan pemerintahan desa di Kabupaten Pandeglang. Penelitian ini menggunakan pendekatan kuantitatif dengan penjelasan deskriptif. Unit analisisnya adalah masyarakat pengguna layanan pemerintah desa yang tersebar di 53 desa di lima kecamatan yang mewakili lima zona di wilayah Kabupaten Pandeglang sebanyak 530 responden. Sehingga, teknik sampling yang tepat untuk digunakan adalah teknik aksidental. Adapun lama waktu dalam proses aksidental tersebut dilakukan secara serentak. Instrumen penelitian menggunakan angket dengan berpedoman pada Surat Keputusan Menteri Pendayagunaan Aparatur Negara Reformasi dan Birokrasi No. 14 tahun 2017 tentang Pedoman Penyusunan Survei Kepuasan Masyarakat.Berdasarkan hasil penelitian menunjukan bahwa Indeks Kepuasan Masyarakat (IKM) terhadap pelayanan Pemerintahan Desa di Kabupaten Pandeglang memperoleh nilai interval 2,7826 dan nilai interval setelah dikonversi adalah 69,56, sehingga mutu layanannya “C”. Nilai mutu tersebut menunjukan bahwa unit layanan Pemerintahan Desa masuk kinerja layanan yang “Kurang Baik”. Dari ke-9 unsur pelayanan yang disurvey, unsur ke-4 (Biaya/Tarif) memperoleh respon tertinggi dengan kategori kinerja mutu layanan ―Baik‖ (B) dari masyarakat. Sedangkan unsur dengan respon terendah terdapat pada unsur ke-8 (Penanganan pengaduan, saran dan masukan) dan unsur ke-9 (Sarana dan Prasarana), keduanya masing-masing memperoleh kinerja mutu layanan ―Tidak Baik‖ (D).
Unveiling Urban Voices: Citizen Reporter Impact on Public Services Responsiveness in Makassar City Hendrarso, Panji; Handoko, Pryo; Solihin, Ihin; Kurnia, Nina; Tania, Reni
Jurnal Manajemen Pelayanan Publik Vol 8, No 2 (2024): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v8i2.55594

Abstract

This study proposes to analyze the influence of netizen (net citizen) accounts on the government's response to public service issues in Makassar over one year. The research method involves using data collected from the user's accounts, focusing on the frequency of reporting, types of issues reported, geographic distribution of reports, types of media used, and government responses to these reports. The analysis indicates that reports through citizen reporter accounts tend to receive quicker responses compared to direct complaints, with respondents evaluating the quality of these responses more positively. These findings suggest that digital platforms, such as social media, are effective in enhancing responsiveness due to emergency events, public priorities, and social pressures resulting from viral reporting.
Pengaruh Motivasi, Kompetensi dan Disiplin Kerja Terhadap Kinerja Pegawai Kecamatan Cikarang Utara Supriyadi, Enjen; Hendrarso, Panji
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol. 6 No. 2: Maret 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/abiwara.v6i2.4632

Abstract

Penelitian ini bertujuan untuk menganalisis dan mengevaluasi pengaruh Motivasi, kompetensi dan Disiplin Kerja terhadap Kinerja Pegawai Kecamatan Cikarang Utara. Metode penelitian yang digunakan adalah metode kuantitatif. Jenis penelitian ini adalah penelitian eksplanasi. Teknik sampling adalah sampel jenuh. Data diperoleh melalui   kuesioner yang disebarkan kepada 46 responden, yang merupakan pegawai Kecamatan Cikarang Utara. Data yang terkumpul kemudian diolah dan dianalisis dengan menggunakan software SPSS versi 26.0. Hasil penelitian dengan menggunakan analisis regresi linier parsial (uji t) dan analisis regresi linier berganda (uji F). Hasil Uji t variabel motivasi menunjukan bahwa:   thitung> ttabel, 3,085>2,698 dengan nilai Sig < 0,05, ini berarti motivasi secara parsial mempunyai pengaruh signifikan terhadap kinerja. Hasil Uji t variabel kompetensi menunjukan bahwa:   thitung<ttabel, 0,960<1,302 dengan nilai Sig > 0,05, ini berarti kompetensi   secara parsial mempunyai pengaruh tidak signifikan terhadap kinerja.   Hasil Uji t variabel disiplin menunjukan bahwa:   thitung>ttabel, 1,923>1,682 dengan nilai Sig > 0,05, ini berarti disiplin secara parsial mempunyai pengaruh tidak signifikan terhadap kinerja.   Hasil uji F menunjukan bahwa nilai Fhitung = 35,464, dan nilai Sig. = 0,000. Sedangkan untuk nilai Ftabel = 2,83, ini berati bahwa Fhitung> Ftabel dengan nilai Sig<0,05. Hal ini menunjukan bahwa secara simultan (bersama-sama) variabel motivasi, kompetensi dan disiplin berpengaruh secara signifikan terhadap kinerja pegawai Kecamatan Cikarang Utara dan besarnya pengaruh dilihat dari nilai Koefisien Determinasi (R2) adalah 69,7%.
Pengaruh Pengawasan, Kualitas Pelayanan, Penerapan Sistem E- Bupot Unifikasi Terhadap Kepatuhan Wajib Pajak Pada KPP Wajib Pajak Besar Dua Phoenna, Cut Lean Susanti; Hendrarso, Panji
Jurnal Pajak Vokasi (JUPASI) Vol. 6 No. 2: Maret 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jupasi.v6i2.4678

Abstract

This study aims to analyze and evaluate the impact of Supervision (X1), Service Quality (X2), and the Implementation of the Unified E-Bupot System (X3) on Taxpayer Compliance at the KPP Wajib Pajak Besar Dua. The study utilized primary data collected through questionnaires distributed to 152 respondents, selected using the Isaac and Michael formula from a population of 250 taxpayers registered at Second Large Taxpayers Tax Office. A quantitative descriptive research approach was employed, utilizing non-probability sampling and accidental sampling techniques. Data analysis included data quality tests, classical assumption tests, multiple linear regression analysis, and hypothesis testing, all conducted using IBM SPSS Statistics 26. The results indicate that supervision, service quality, and the implementation of the e-Bupot unification system have a positive and significant influence on taxpayer compliance, both individually and collectively. The supervision variable individually affects 46% of taxpayer compliance, the service quality variable affects 42%, and the e-Bupot system implementation affects 38%. The coefficient of determination shows that together, supervision, service quality, and the unified e-Bupot system contribute 62.4% to the variance in taxpayer compliance, with the remaining 37.6% influenced by other factors outside the research model. The findings imply that the Directorate General of Taxes should enhance supervision, service quality, and the implementation of the unified e-Bupot system to improve taxpayer compliance.
Pengaruh Ketersediaan Koleksi, Sarana Prasarana Perpustakaan, Serta Kualitas Layanan Terhadap Minat Kunjungan Pemustaka di Perpustakaan Daerah Kabupaten Bangli Putri, Rizqi Amelia; Hendrarso, Panji
Reformasi Administrasi Vol. 12 No. 1: Maret 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v12i1.4689

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Ketersediaan Koleksi, Sarana Prasarana Perpustakaan, serta Kualitas Layanan terhadap Minat Kunjungan Pemustaka di Perpustakaan Daerah Kabupaten Bangli. Tantangan besar yang dihadapi perpustakaan adalah ketersediaan koleksi yang terbatas, sarana prasarana perpustakaan yang kurang memadai, dan layanan perpustakaan yang kurang berkualitas sehingga berdampak pada minat pemustaka untuk berkunjung ke Perpustakaan. Penelitian ini menggunakan pendekatan kuantitatif dengan menggunakan kuesioner yang disebarkan kepada 62 responden yang dipilih melalui proporsional stratified random sampling. Data dianalisis menggunakan regresi linier berganda dengan SPSS 26. Hasil penelitian menunjukkan bahwa: 1) Ketersediaan Koleksi berpengaruh positif dan signifikan terhadap Minat Kunjungan Pemustaka, dengan nilai uji t sebesar 1,943>1,670 dan tingkat signifikansi sebesar 0,003; 2) Sarana Prasarana Perpustakaan berpengaruh signifikan terhadap Minat Kunjungan Pemustaka, dengan nilai uji t sebesar 1,984>1,670 dan tingkat signifikansi 0,002; 3) Kualitas Layanan berpengaruh positif dan signifikan terhadap Minat Kunjungan Pemustaka, dengan nilai uji t sebesar 2,408 > 1,670 dan tingkat signifikansi sebesar 0,001; 4) Secara simultan Ketersediaan Koleksi, Sarana Prasarana Perpustakaan, dan Kualitas Layanan memberikan kontribusi sebesar 50,9% terhadap Minat Kunjungan Pemustaka, dengan nilai uji f sebesar 3,987 > 2,75 dan tingkat signifikansi sebesar 0,012. Penelitian ini menggarisbawahi pentingnya perpustakaan melakukan pengembangan dan pengelolaan koleksi, sarana prasarana perpustakaan, dan meningkatkan kualitas layanan agar dapat menarik lebih banyak pemustaka untuk berkunjung ke perpustakaan. Rekomendasinya mencakup pembaruan koleksi secara berkala, menyediakan sarana prasarana yang memadai, dan meningkatkan pelatihan serta keterampilan pustakawan agar lebih profesional dalam memberikan layanan. Perbaikan ini diharapkan dapat meningkatkan minat masyarakat untuk memanfaatkan perpustakaan.
Pengaruh Gaya Kepemimpinan, Disiplin, Dan Motivasi Kerja Terhadap Kinerja Pegawai Pusat Pengembangan Perpustakaan Umum Dan Khusus Pada Perpustakaan Nasional Republik Indonesia Funtayah, Desty Ayatun; Hendrarso, Panji
Reformasi Administrasi Vol. 12 No. 1: Maret 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v12i1.4691

Abstract

The aim of this research is to find out and analyze how much leadership style, work discipline and motivation influence the performance of PPPUK National Library employees. The research method is quantitative research using survey methods with correlational analysis techniques. In this study, the sample used was 51 PPPUK employees. Data was processed using SPSS 25 with the f test, t test, multiple linear regression, and coefficient of determination. The results of the research show that there is a partially significant influence between leadership style on employee performance in partial test (t test) t count 4,806 > 2,011 with a significance value of 0.004 < 0.05. There is a partially significant influence between discipline on employee performance in the partial test (t test) t count 4.728 > 2.011 with a significance value of 0.004 < 0.05. There is a partially significant influence between motivation on employee performance in the partial test (t test) t count 5.060 > 2.011 with a significance value of 0.001 < 0.05. Then there is the influence of leadership style, work discipline and motivation on employee performance with an F test result of 1.543 > 0.235, coefficient of determination (R_Square) of 0.90. This shows that the magnitude of the influence of leadership style, discipline and motivation variables on employee performance is 90%, while the remaining 10% is influenced by other factors not included in this research.
Decentralization in a Unitary State: A Comparative Analysis and Adaptive Governance Design Based on Performance Panji Hendrarso; Nina Kurnia; Ahmad Subhan; Mutia Rizky Septiani; Gugun Gunawan; Arif Nugroho
Jurnal Multidisiplin Sahombu Vol. 5 No. 5 (2025): Jurnal Multidisiplin Sahombu, July - August (2025)
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Over the past two decades, decentralization has emerged as a primary strategy in governance reform across various countries, including Indonesia. This study aims to evaluate the effectiveness of decentralization within the framework of a unitary state by examining its concepts, implementation models, and impacts on local government performance through a systematic literature review and cross country comparison. By analyzing practices in Indonesia, the Philippines, South Africa, and India, the study finds that the success of decentralization is highly dependent on the alignment between institutional design, fiscal and administrative capacity, and the structure of intergovernmental relations. Indonesia has adopted a controlled asymmetric decentralization model that has succeeded in fostering local innovation but continues to face challenges in coordination and fiscal disparities. The study proposes a new analytical framework that integrates institutional and performance based governance approaches, and emphasizes the importance of fiscal reform, adaptive institutional design, and digital transformation. The main contribution of this study lies in strengthening theoretical discourse and formulating decentralization policy recommendations that are more responsive to local dynamics and future challenges.
The Influence of Taxpayer Awareness, Tax Knowledge, Service Quality, Tax Sanctions, and Tax Audits on Tax Compliance of Restaurant Taxpayers Nurdiana, Aria; Maulina, Anita; Wahyudin, Dian; Zaini, Zaman; Hendrarso, Panji
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 5 (2025): JURNAL LOCUS: Penelitian & Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i5.4041

Abstract

Local Revenue (PAD) or Local Own-Source Revenue (LOSR) is an important component in the local government budget, with Specific Goods and Services Tax (PBJT) as one of the main sources. In the Special Capital region of Jakarta, PBJT on Food and Beverages (previously known as Restaurant Tax) has become the most significant sector in contributing to PAD. However, taxpayer compliance in this sector remains a challenge, as evidenced by restaurant tax arrears reaching IDR 141.3 billion in 2023. This study aims to analyze the influence of taxpayer awareness, tax knowledge, service quality, tax sanctions, and tax audits on taxpayer compliance in the restaurant sector in Central Jakarta. The research method used is quantitative with a survey approach. Data were collected through questionnaires distributed to restaurant taxpayers and analyzed using the Partial Least Square Structural Equation Modeling (PLS SEM). Results of the study indicate that sanctions and service quality have a positive and significant effect on taxpayer compliance. However, the findings show that taxpayer awareness, tax knowledge, and tax audits do not significantly influence taxpayer compliance. Findings suggest that strategies to improve tax compliance should focus on enhancing service quality and implementing more optimal sanctions. With these efforts, it is hoped that local tax revenue from the restaurant sector can continue to increase and support sustainable regional development.
PENINGKATAN KOMPETENSI GURU TK/PAUD MELALUI KEGIATAN UNPLUGGED CODING DALAM PEMBELAJARAN DEEP LEARNING Sonjaya, Trisna; Hendrarso, Panji; Solihin, Ihin; Priyanti, Nita
Indonesian Collaboration Journal of Community Services (ICJCS) Vol. 5 No. 3 (2025): Indonesian Collaboration Journal of Community Services
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/icjcs.v5i3.207

Abstract

TK Kartika XIX 38 Pandeglang is located at Jl. Letnan Bolang No. 9, Pandeglang Village, Pandeglang District, Pandeglang Regency, Banten Province. The current learning problems of TK Kartika XIX 38 Pandeglang students are: (1) teachers do not have Unplugged Coding textbooks; (2) teachers do not have learning guidebooks in Deep Learning; and (3) workshops on compiling unplugged coding teaching materials have not been implemented. The solutions offered are: (1) Compiling unplugged coding teaching materials for students systematically; (2) compiling learning guidebooks in deep learning based on curriculum references and basic competencies; and (3) implementing workshop activities on compiling deep learning by learning guidebooks. The method offered to address partner problems in community service programs is by using the ABCD (Asset-Based Community Development) method to improve teacher competency through workshops and accompanying unplugged coding learning activities at TK Kartika XIX 38 Pandeglang. Analysis Stage (A) the implementing team consisting of lecturers and students conducted a survey, identified partner problems and collected data. Preparation Stage (B) carried out socialization and focus group discussions (FDG) with partners, prepared a workshop schedule, prepared unplugged coding learning activities and prepared activity equipment with partners. Implementation Stage (C) the implementing team started of deep learning workshop activities, mentored teachers in preparing learning tools and accompanied unplugged coding learning activities together with partners. Evaluation Stage (D) PkM activity program was carried out by the chairman and all members, to provide solutions to problems faced by partners. The results of community service carried out at TK Kartika XIX 38 Pandeglang for eight months, there was an increase in teacher competence in the deep learning of learning process, a positive impact after the unplugged coding workshop activity, namely teachers can use teaching materials and learning tools, and deep learning can be implemented effectively and efficiently to achieve learning objectives
Co-Authors Abda Abda Ade Hadiono Agus Sjafari Ahmad Subhan Anita Maulina Arif Nugroho Atik Atiatun Nafisah Dirlanudin Dirlanudin Eva Latifah Funtayah, Desty Ayatun Gugun Gunawan Handoko, Pryo Harjo, Joko S Dwi Heru Wicaksono Jumanah, Jumanah Mayagita, Avradya Miftah Faiz Ali Ramdhani Musangadah, Nur Mutia Rizky Septiani Ni Luh Nopi Andayani Nina Kurnia Nita Priyanti Nurdiana, Aria Phoenna, Cut Lean Susanti Poernomo, Baby Reni Tania Reni Tania, Reni Rizqi Amelia Putri, Rizqi Amelia Rudianto Rudianto Ryska Hadianti Sonjaya, Trisna Supriyadi, Enjen Wahyono, Tri Hadi Wahyudin, Dian Zaini, Zaman