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Journal : TELKOMNIKA (Telecommunication Computing Electronics and Control)

Analysis of FAM in satisfaction of inpatient services Muhammad Sabir Ramadhan; Nizwardi Jalinus; Refdinal Refdinal; Marsono Marsono; Yohanni Syahra; Asyahri Hadi Nasyuha; Buyung Solihin Hasugian; Erika Fahmi Ginting; Masyuni Hutasuhut
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 19, No 5: October 2021
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v19i5.20295

Abstract

Patients are the main object who must get the best service at a hospital, because the quality of hospital services determines the recovery of a patient and the quality of the hospital. The quality of hospital services has two components, namely the fulfillment of predetermined quality standards and the fulfillment of patient satisfaction. Hospitals must provide services that focus on patient satisfaction. Improving the quality of health services can be started by evaluating each element that plays a role in shaping patient satisfaction. The application of evaluation measures to patient care in each hospital is needed as an increase in the quality of service to patients. The analysis of the fuzzy associate memory method has the closeness of human reasoning to get solutions to various problems so that they are easy to apply and understand. Utilization of decision support system (DSS) analysis with fuzzy associate memory method can be used as an evaluation of the perception of each consumer complaint to measure the level of patient satisfaction.
Frequent pattern growth algorithm for maximizing display items Asyahri Hadi Nasyuha; Jalius Jama; Rijal Abdullah; Yohanni Syahra; Zulfi Azhar; Juniar Hutagalung; Buyung Solihin Hasugian
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 19, No 2: April 2021
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v19i2.16192

Abstract

Products are goods that are available and provided in stores for sale. Products provided in stores must be arranged properly to order to attract the attention of consumers to buy. Products arranged in a store will depend on the type of store. The product arrangement at a retail store will be different from the product arrangement at a clothing store. Store display will reflect a picture that is in the store so consumers know the types of products sold by product arrangement. An attractive arrangement will stimulate the desire of consumers to buy. In data mining there are several types of methods by use including prediction, association, classification and estimation. In the prediction method there are several techniques including the frequent pattern growth (FP-growth) method. FP-growth algorithm is the development of the apriori algorithm. So, the shortcomings of the apriori algorithm are corrected by the FP-growth algorithm. FP-growth is one alternative algorithm that can be used to determine the set of data that most often appears (frequent itemset) in a data set. Results of research on the application of the FP-growth algorithm to maximizing the display of goods. It is hoped that this research can be used to adjust the product layout according to the level of frequency the product is sought by the customer so that the customer has no difficulty finding the product they want.