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Shinta Wahyu Hati
Politeknik Negeri Batam
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Journal : JOURNAL OF APPLIED BUSINESS ADMINISTRATION

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Analysis of Internet Service Provider Selection Using the Analytical Hierarchy Process (AHP) and Simple Additive Weighting (SAW) Methods Hati, Shinta Wahyu; Rahayu, Yunita
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.8414

Abstract

Currently, the need for an internet connection is increasing due to the human need for information and communication that can be obtained through the internet. A decision support system with criteria is needed to solve the challenge of choosing an internet package with many components or criteria that must be evaluated. Analytical Hierarchy Process (AHP) and Simple Additive Weighting (SAW) are two multi-criteria decision support system techniques, but they use different measurement techniques. This research aims to identify the best Internet Service Provider by applying the Simple Additive Weight (SAW) and Analytic Hierarchy Process (AHP) techniques. The objects used in this research are the providers Indihome, Biznet, and Solnet. The weight of each criterion is determined using the AHP technique, and the best suppliers are ranked using the SAW approach. The sampling technique used in this research was Purposive Sampling. In this study, the ranking results of 100 respondents showed that the ranking for the AHP method was 60% and for the SAW method was 92%. Thus, global calculations using the AHP and SAW methods were obtained for the best alternative ISP, namely Indihome.
Co-Authors Ade Rizkia Pratama Adhitomo Wirawan Aditya Wirangga Afriani Kartika Agus Supriyadi Agussa Putra, Pandu Aisyah Juliati Alrido Martha Devano Andayani, Nur Rahmah Andi Erna Mulyana Arinah Dhiaurrahma Arumrasmy, Awik Aryani Aryani Aurora, Angel Ayu Puspitasari Ayu Puspitasari, Ayu Bakhroni, Fery Yudha Bambang Hendrawan Banu Failasuf Buyung Berlianto Atthariq Muzzammil Chandra Novita Danis Furqon Desi Rahmaningtias Desi Ratna Sari, Desi Ratna Diah Amalia Dian Mulyaningtyas Doni Putra Utama Dwi Kartikasari Ersya, Ozy Diva Fandy Bestario Harlan Fauziah, Salsabila Nurul Fedia Restu Feny Rafidah Fikri, Alif Fikri, Nuzuly Fillandini, Raja Frinki, Frinki Fuad Arif Rahman Geliga Tieland Ginting, Eva Valentina Hadyjah, Besse Hasanah, Raja Fillandini Nurul Haya Nabila Shafa Heru Andika Hidayat, Hajan Indira Brahmana Intan, Sutra Ira Listiani Riswana Okta Jessica Olifia Kastella, Cantika Yosdianti Khalilah Ramiza Kiki Rohani Lidya Mariska Mallouhi El Arisni, Shafira Mia Syafrina Monica Elisa Napitupulu Muhammad Zainuddin Mulyaningtyas, Dian Nanik Lestari Naysila, Assyfa Nelmi Sabrina Fitri Ningrum, Selvy Agita Nisa, Atiqotun Novita, Chandra Nur Annisa Nur Rahmah Andayani Nurjanah Nurjanah Nurlidiya Parlewen Nurlidiya Parlewen, Nurlidiya Othanindyah, Larasati Prila Anjani Purnamasari, Dwi Amalia Putri, Aprilia Prastiana Rahayu, Yunita Rahmat Hidayat Rally Ferry Agusta Reza Firnanda RIA ANGGRAINI Riri Zelmiyanti Riri Zelmiyanti, Riri Riska Anjelli Mellinia Riszky Ramadhan Nourlette Rumata Nababan , Yesica rusda irawati Rusda Irawati, Rusda Ryan Fanase Marbun Ryza Dwi Mayasari S.M., Ilham Sahendra, Rezihardi Septiana, Maryani Septiani, Nurulia Serlina Simangunsong Setiawan, Muhamad Yusuf Seto Sulaksono Adi Wibowo, Seto Sulaksono Adi Sri Nurhayani Sri Zuliarni Suci Oktavia Dwi Ningsih Sugeng Riadi Sugeng Riadi Sumarni, Mei Syarifah Syarifah, Syarifah Vina Kholisa Dinuka Wahyu Ningrum Handayani Windy Septiani Harefa Winri Gabriela Dumori Pasaribu Yola Putri Ningsih Yosi Handayani Yovan Sawir Saputra Yulia Nababan Yulinda Yulinda yulinda Yuniarti, Ela Yuniati, Indah Rahma