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All Journal Jurnal Ilmiah Universitas Batanghari Jambi Journal of Economic, Bussines and Accounting (COSTING) JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Administrasi dan Manajemen Jurnal Ilmu Komunikasi dan Bisnis TRANSFORMASI: Jurnal Manajemen Pemerintahan Performance : Jurnal Bisnis dan Akuntansi Cakrawala Repositori Imwi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Evaluasi dan Pembelajaran Charity : Jurnal Pengabdian Masyarakat Jurnal Ekonomi Efektif Kontigensi: Jurnal Ilmiah Manajemen Jurnal Ekonomi Journal of Applied Islamic Economics and Finance Jurnal Indonesia Sosial Teknologi Community Service Seminar and Community Engagement (COSECANT) Journal of Advances in Accounting, Economics, and Management KONTAN: Jurnal Ekonomi, Manajemen dan Bisnis Journal of Digital Community Services Jurnal Pengabdian Indonesia
Arif Kuswanto
Universitas Telkom
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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PENERAPAN THE BALANCE SCORECARD UNTUK MENGUKUR PENILAIAN KINERJA DENGAN METODE AHP PADA APARTEMEN CROWN COURT EXECUTIVE CONDOMINIUM Arif Kuswanto; Zalva Maurilla
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i5.12353

Abstract

Apartemen merupakan tempat tinggal modern yang menjadi salah satu daya tarik untuk kalangan muda yang sedang bekerja di kota-kota besar. Meskipun demikian tidak semua apartemen memiliki keadaan finansial dan operasional yang baik di setiap tahunnya, maka dari itu perlu diadakan evaluasi secara menyeluruh. The Balance Scorecard dapat menjadi suatu solusi untuk mengatasi hal tersebut. Metode yang dipakai dalam penelitian ini adalah KPI dan perhitungan pembobotan AHP. Tujuan penelitian ini adalah Untuk mengetahui penerapan dan pengimplementasian metode The Balance Scorecard terhadap apartemen Crown Court Executive Condominium serta mengetahui apabila terdapat target atau rencana baru yang akan dihasilkan setelah dilakukannya pengukuran KPI. Pencapaian KPI yang terbanyak akan berpengaruh terhadap pemberian insentif.
Financial Literacy Series: Protect Your Family from Online Gambling Kartawinata, Budi Rustandi; Syarifuddin, Syarifuddin; Kuswanto, Arif; Wardhana, Aditya
Journal of Digital Community Services Vol. 2 No. 1 (2025): January
Publisher : Institute Of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/dcs.v2i1.23

Abstract

The community service initiative in Bandung City sought to alleviate the adverse effects of internet gambling on families, specifically targeting stakeholders at Taman Indria Kindergarten, including educators and parents. The program aimed to equip participants with the knowledge and resources to safeguard families against the widespread dangers of online gambling. The program employed workshops and instructional sessions to promote active participation, allowing attendees to recognize indicators of gambling addiction, improve financial literacy, and obtain assistance options. The study indicated a significant enhancement in participants' comprehension of family protection, with 88% exhibiting heightened awareness after the sessions. The report underscores the significant impacts of online gambling, encompassing financial instability, interpersonal disputes, and adverse effects on children. It underscores a comprehensive strategy to address these challenges, including financial literacy, enhanced controls on gambling platforms, and integrated support services for impacted families. The program's success was apparent in cultivating a cooperative atmosphere among schools, parents, and the community, thereby establishing a safer and healthier environment for children. This effort corresponds with Sustainable Development Goals (SDG #3), fostering well-being and resilience in communities. This project emphasizes the significance of collective action in protecting family welfare and future generations by tackling the root causes of online gambling addiction and empowering families via education and community assistance.
The Influence Of Product Availability Related To Quality, Delivery, And Information Related To Complaints On Customer Satisfaction In An Indonesian E-Commerce Company (Case Study Of Shopee Express) Arif Kuswanto; Muhammad Farrell Daiva
Jurnal Ekonomi Vol. 13 No. 04 (2024): Edition October -December 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research discusses Shopee Express, a goods delivery  service provided by Shopee. This service specializes in the field of goods delivery services. However, there are several problems faced by Shopee Express, related to product availability relate to quality, namely Shopee Express consumers complaining that the goods they received were damaged or even lost, as well as problems related to delivery, namely delays in delivery and complaints related to information relate to complaints, namely handling information that was not responded to by Shopee Express. This research adopts quantitative methods that include descriptive analysis and double linear regression. The study used the Indonesian population using the Shopee app and Shopee Express delivery services. The study applies quantitative research methods, which involve descriptive analysis and double linear regression. 385 using the measurement scale that is the ordinal scale. Data collected using SPSS version of Statistics 7. This study showed results that product availability related to quality is in the good category with a percentage of 70,5%, delivery in good category With a percent of 71.4%, information related to complaints related to information in the complaint category in both 69.9% and customer satisfaction of good category Based on the results of partial research, product availability related to quality, delivery, and complaint-related information has a positive as well as significant impact on customer satisfaction. Simultaneously the availability of products related to quality, delivery, information related to complaints has a positive as well as significant stake on customer satisfaction.
Project Planning Analysis with the Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT): Study on the Development of Facilities and Infrastructure of SMK Negeri 1 Garut (DOOM) Kuswanto, Arif; Shalshabila, Olivia Tahira
Jurnal Indonesia Sosial Teknologi Vol. 6 No. 1 (2025): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v6i1.8884

Abstract

Success in implementing a project often hinges on thorough planning and effective control. This study examines the infrastructure development project at SMK Negeri 1 Garut (DOOM), applying the Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) to estimate project completion time, costs, probability, and potential planning alternatives. The goal is to achieve maximum efficiency and project success. The research began by determining the activities, their sequence, and duration using the PERT and CPM methods, with POM QM as the data processing tool. Based on the PERT method, the estimated project duration is 128 days with a 50% probability. The critical path, identified through the CPM method, includes activities B through P and predicts a project time of 116 days with a 0.13% probability. Additionally, Crashing the project reduces the time to 97 days, with a minuscule probability of 3.095359E-15. The probability of meeting the contract deadline of 126 days is 31%. To achieve a 95% probability, the project time extends to 130 days with an acceleration cost of IDR 2,575,898,910.73. The study suggests that when making addendums, companies should not only focus on cost changes but also consider adjustments to project timelines to meet the expected deadlines. It is recommended that companies incorporate CPM and PERT as alternative planning methods to select the most optimal cost-effective approach for project acceleration, thereby minimizing the risk of financial losses.
Pengaruh Social Media Marketing terhadap Purchase Intention dengan Consumer Trust dan Brand Image sebagai Variabel Intervening (Studi Kasus Pada Uniqlo Indonesia) AlQodry, Muhammad Rafi Rizka; Kuswanto, Arif
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 1 (2024): Februari
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i1.4414

Abstract

The increasing number of internet and social media users in Indonesia creates new opportunities for company marketers to sell products while at the same time building brand images and increasing consumer’s trust in their brands. Social media marketing is a marketing strategy used in the form of online networking. Of course, this opportunity is used by Uniqlo Indonesia on various social media platforms. This study aims to determine the level of influence of social media marketing on purchase intention of Uniqlo products which is mediated by trust and brand image. The research method is quantitative with the Structural Equation Modeling (SEM) analysis technique using SMARTPLS 4 software. This research consists of four variables, namely Social Media Marketing as an independent variable, Purchase Intention as the dependent variable, Consumer Trust and Brand Image as intervening or mediating variables. Based on the results of the study, social media marketing has a positive and significant effect on consumer trust, social media marketing has a positive and significant effect on brand image, social media marketing has a positive and significant effect on purchase intention, consumer trust has a positive and significant effect on purchase intention, brand image has an effect positive and significant impact on purchase intention, mediating impact of consumer trust from social media marketing on purchase intention, and mediating impact of brand image from social media marketing on purchase intention.
MAINTAINING FAMILY PRIVACY AND SECURITY IN THE DIGITAL AGE Akbar, Aldi; Kuswanto, Arif; Rustandi Kartawinata, Budi
Jurnal Pengabdian Indonesia (JPI) Vol. 1 No. 2 (2025): Vol. 1 No. 2 Edisi Juli 2025
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/jpi.v1i2.877

Abstract

This activity aims to provide parents and teachers of Pandanwangi PAUD with a basic understanding of the importance of maintaining privacy and security in the use of digital technology, as well as providing practical guidance on how to protect personal information and secure digital devices used by family members. The methods used in this educational activity are lectures, group discussions, and case simulations. The results of this educational activity show that the participants have a better understanding of the importance of maintaining family privacy and security in the digital era, are more aware of the risks in cyberspace and are able to identify and overcome these threats better. The conclusion of this activity is that education about digital privacy and security is very important to be given to the community, especially parents and teachers who have a big role in educating children.
Co-Authors Aditya Wardhana Agus Maolana Hidayat Aldi Akbar AlQodry, Muhammad Rafi Rizka Amrina, Dania Hellin Asni Arini Solehah Bachruddin Saleh Luturlean Baiq Vinotty Hedona Arsid Brady Rikumahu Budi Rustandi Kartawinata Dani Amran Hakim Dicky Hidayat Eri Agustin, Ayu Fandani Hentriska Paramanandita Sulistyono Imanuddin Hasbi Izky Dwi Ristanti Khansa Salsabila Syams Muhammad Farrell Daiva Nila Badriyah Nur Sheha Gunawan, Ahmad Nurul Lutfiyah Rahimah Nuslih Jamiat Patrick Adolf Telnoni Pramitha Aulia Putu Nina Madiawati Qonita, Abida Rennyta Yusiana Retno Setyorini Ristanti, Izky Dwi Rohmat Saragih Salsabila Muslifah Adinda Supyan Shalshabila, Olivia Tahira Shaomi Fujiyanti Amalia Syarifuddin Syarifuddin Uswatun Khasanah Zahra Nabila Zalva Maurilla