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All Journal JURNAL RELASI STIE MANDALA JEMBER UNEJ e-Proceeding Kinerja: Jurnal Ekonomi dan Manajemen Akuntabel : Jurnal Ekonomi dan Keuangan JURNAL MANAJEMEN Jurnal Manajerial JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Sains Manajemen dan Bisnis Indonesia MBA: Journal of Management and Business Aplication BUDGETING : Journal of Business, Management and Accounting Jurnal Muhammadiyah Manajemen Bisnis (JMMB) International Journal of Management Science and Information Technology (IJMSIT) Accountia Journal (Accounting, Trusted, Inspiring and Authentic Journal) Relasi : Jurnal Ekonomi Jurnal Pengabdian Masyarakat Manage
Ni Nyoman Putu Martini G
Universitas Muhammadiyah Jember
Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Pengaruh Price, Physical Evidance Terhadap Customer Satisfaction Melalui Customer Loyalty Nugroho Edie Santoso; Ni Nyoman Putu Martini Ghottama
Jurnal Sains Manajemen dan Bisnis Indonesia Vol 10, No 1 (2020): Jurnal Sains Manajemen dan Bisnis Indonesia
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jsmbi.v10i1.3385

Abstract

Rancangan penelitian pada penelitian ini adalah explanatory research yakni untuk menjelaskan kedudukan-kedudukan variabel yang diteliti serta untuk mengetahui hubungan antara satu variabel dengan variabel lainnya. Besar sampel  yang diperlukan 380 mahasiswa yang dipilih secara acak pada masing-masing fakultas sesuai dengan proporsinya. Landasan teori dan penelitian terdahulu yang sudah dilakukan menjadi dasar kerangka konseptual dalam penelitian ini. Variabel Price dan variabel Physical Evidance  memiliki pengaruh terhadap Customer Satisfaction (mahasiswa) dan Customer Loyalty (mahasiswa), selain itu juga memiliki pengaruh Customer Loyalty (mahasiswa) terhadap Customer Satisfaction (mahasiswa). Hasil uji dari lima variabel semuanya menghasilkan nilai yang positif dan signifikan, sesuai dengan model yang disampaikan, masing-masing variabel memiliki peran yang saling mempengaruhi satu sama lain sehingga Customer Satisfaction yang dituju melalui Customer Loyalty tercapai dengan nilai yang positif.
Effect of Application of Performance Assessment System Based on E-Performance and Competency on Work Achievement of Structural Employees Through Job Satisfaction as Intervening Variable (Study on Bondowoso Regency Government) I Putu Angga Wahyudi; Toni Herlambang; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 2 No. 1 (2022): January - June 2022
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (273.291 KB) | DOI: 10.35870/ijmsit.v2i1.451

Abstract

This research is motivated by several gaps or differences in research results with expert opinions, also supported by data on research problems, namely based on the results of employee performance evaluations in 2020 which were less than optimal, where the realization of performance achievements did not reach 90 at the end of the fiscal year. Evaluation data for filling out the E-application Performance shows that as many as 38% or about 900 employees do not fill in e-Kinerja to 100%. So the phenomenon of this research is the lack of effectiveness of employee performance in increasing competence, especially in the use of IT-based e-performance. The purpose of this study was to determine directly or indirectly the effect of evaluating performance based on the e-Kinerja application and employee competence on employee job performance through job satisfaction as an intervening variable on Structural Employees of the Bondowoso Regency Government. The total population of this study was 2,405 employees, while the number of samples was 168 using purposive sampling technique. The analysis technique used is the Structural Equation Model (SEM) using WarpPLS 5.0. The results of data analysis show that e-performance based performance appraisal and employee competence have a significant effect on job satisfaction, (2) e-performance based performance appraisal and employee competence and job satisfaction have a significant effect on employee performance, (2) e-performance based evaluation.
The Influence of the Work Environment and Competency on Performance Through Organizational Commitments as Intervening Variables (Study on the Poverty Reduction Coordination Team Bapedda Bondowoso Regency) Paramitha Rakhmawati; Eko Budi Satoto; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 2 No. 1 (2022): January - June 2022
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (273.538 KB) | DOI: 10.35870/ijmsit.v2i1.468

Abstract

This research is motivated by data on the percentage of poor people in Bondowoso Regency which is still fluctuating. Also based on the achievement of performance in the context of accelerating poverty reduction, the Sweet Tape Movement has not been optimal. The purpose of this study was to determine directly or indirectly the influence of the work environment and employee competence on employee performance through organizational commitment as an intervening variable for members of the Bondowoso Regency Poverty Reduction Coordination Team. The population of this study was 250 employees, while the number of samples was 125 people using purposive sampling technique. The analysis technique used is the Structural Equation Model (SEM) using WarpPLS 5.0. 1. the results of data analysis indicate that the test results have a significant effect on the work environment on organizational commitment of 0.001; 2. the test results have a significant effect of employee competence on organizational commitment of 0.001; 3. the test results have a significant effect of the work environment on the performance of members of 0.001; 4. the test results have a significant effect of employee competence on the performance of members of 0.001; 5. the test results have a significant effect of organizational commitment on the performance of members of 0.009; 6. The indirect effect of the work environment on the member's performance variable through the intervening variable of organizational commitment is 0.079 with a significant level of 0.010; 7. The indirect effect of the employee competence variable on the performance of members through the intervening variable of organizational commitment is 0.065 with a significant level of 0.015.
Analysis of the Effect of Work From Home and the Use of Information Technology on Employee Performance Through Job Satisfaction as Intervening Variable (Study at the Lumajang Regional Forestry Service Branch and Jember Regional Forestry Service Branch) Sriyaningsih Sriyaningsih; Ni Nyoman Putu Martini; Nursaid Nursaid
International Journal of Management Science and Information Technology Vol. 2 No. 1 (2022): January - June 2022
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (229.675 KB) | DOI: 10.35870/ijmsit.v2i1.469

Abstract

The purpose of this study was to determine directly or indirectly the effect of work from home and the use of information technology on employee performance through job satisfaction as an intervening variable (study at the Lumajang District Forestry Service Branch and Jember District Forestry Service Branch). The number of samples is 78 people. The analytical technique used is WarpPLS 5.0. The results of data analysis show that: 1). The work from home variable has a positive and insignificant effect on both job satisfaction and employee performance of 0.210; 2). The variable of the use of information technology has a positive and significant effect on both job satisfaction and employee performance of 0.074; 3). The satisfaction variable has a positive and significant effect on employee performance of 0.001; 4). Information technology has a positive and significant effect on employee performance of 0.001; 5). job satisfaction has a positive and significant effect on employee performance of 0.001; 6) There is an indirect effect of work from home on employee performance variables through employee job satisfaction whose value is smaller than the direct effect, also not significant at 0.188 with details of the direct effect of 0.158 and the indirect effect of 0.074; 7). There is an indirect effect of the variable use of information technology on employee performance through job satisfaction whose value is smaller than the direct effect of 0.54 with details of the direct effect of 0.386 and the indirect effect of 0.177.
ANALYSIS OF THE EFFECT OF EMPLOYEE COMPETENCY AND WORK CULTURE ON EMPLOYEE PERFORMANCE THROUGH WORK MOTIVATION AS INTERVENING VARIABLE Dwi Ratno Nurfadilah; Sumadi -; Ni Nyoman Putu Martini
MBA - Journal of Management and Business Aplication Vol 5 No 2 (2022)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/mba.v5i2.596

Abstract

The purpose of this study was to determine directly or indirectly the effect of employeecompetence and work culture on employee performance through work motivation as anintervening variable at the Bondowoso District Office. The number of samples in this study were132 respondents. The analysis technique used is the Structural Equation Model (SEM) usingWarpPLS 5.0. The results of data analysis show that the employee competence variable has asignificant effect on work motivation, work culture has a significant effect on work motivation,employee competence has a significant effect on employee performance, work culture has asignificant effect on employee performance, work motivation has a significant effect onemployee performance,Keywords: Employee Competence, Work Culture, Work Motivation and EmployeePerformance.
Pengaruh inovasi dan kualitas pelayanan terhadap realisasi pajak bphtb melalui kepatuhan wajib pajak sebagai media intervening Puji Astutik; Ni Nyoman Putu Martini; Toni Herlambang
JURNAL MANAJEMEN Vol 14, No 2 (2022): Juni
Publisher : Faculty of Economics and Business Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jmmn.v14i2.10919

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui secara langsung maupun tidak langsung pengaruh Inovasi pelayanan dan kualitas pelayanan terhadap realisasi pajak BPHTB melalui kepatuhan wajib pajak sebagai Variabel intervening pada Badan Pendapatan Daerah Kabupaten Banyuwangi. Jumlah sampel penelitian ini adalah 83 dengan menggunakan teknik penentuan sample random sampling. Teknik analisis yang digunakan adalah Structural Equation Modeling (SEM) dengan menggunakan WarpPLS 5.0. Hasil analisis data menunjukkan bahwa variabel Inovasi pelayanan berpengaruh tidak signifikan terhadap kepatuhan wajib pajak, kualitas pelayanan berpengaruh signifikan terhadap kepatuhan wajib pajak, Inovasi pelayanan berpengaruh signifikan terhadap realisasi pajak BPHTB, kualitas pelayanan berpengaruh signifikan terhadap realisasi pajak BPHTB, kepatuhan wajib pajak berpengaruh signifikan terhadap realisasi pajak BPHTB. Secara tidak langsung Inovasi pelayanan serta kualitas pelayanan berpengaruh signifikan terhadap realisasi pajak BPHTB melalui kepatuhan wajib pajak
ANALISIS PENGARUH KEPUTUSAN PEMBELIAN TERHADAP PRODUK KRATINGDAENG GALUH SYAH PUTRA; DWI CAHYONO; NI NYOMAN PUTU MARTINI
AKUNTIA JURNAL Jurnal Akuntansi, Terpercaya, Menginspirasi dan Asli Vol 5 No 02 (2021): Vol 05 No 2 (2021): Accountia Journal Volume 5 No 2 Oktober 2021
Publisher : ACCOUNTING STUDY PROGRAM, UNIVERSITAS MUHAMMADIYAH BERAU

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (287.746 KB) | DOI: 10.35915/accountia.v5i02.597

Abstract

Penelitian ini dilakukan untuk mengusulkan dan menguji model konseptual untuk memecahkan suatu kesenjangan antara penelitian tentang pengaruh harga dan kualitas produk terhadap keputusan pembelian melalui citra merek. Kami mengadopsi teori planned of behavior kontrol persepsi perilaku mengenai mudah atau sulitnya perilaku yang dilakukan. Oleh karena itu menurut teori ini faktor yang bisa memperbaiki penurunan dan penjualan ialah keputusan pembelian. Data dikumpulkan dari 100 orang sampel pembeli minuman kratingdaeng di jember, jawa timur, Indonesia, sebagai sampel kami untuk menguji model penelitian yang diusulkan, menggunakan perangkat lunak pemodelan persamaan warppls7.0. Temuan utama dari studi ini adalah untuk menguji koefisien jalur langsung dan tidak langsung untuk meningkatkan penjualan melalui variabel harga kualitas produk citra merek dan keputusan pembelian.
Pengaruh Hedonik Value, Store Atmosphere dan Promosi terhadap Keputusan Pembelian Konsumen Pada Pizza Hut di Kedai Rilex Jember Mochamad Alfan Firmansyah; Ni Nyoman Putu Martini; Tatit Diansari Reskiputri
BUDGETING : Journal of Business, Management and Accounting Vol 4 No 1 (2022): BUDGETING : Journal of Business, Management and Accounting
Publisher : Institut Penelitian Matematika Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/budgeting.v4i1.4135

Abstract

This research was conducted on consumers of Pizza Hut at Kedai Rilex Jember. This study aims to determine the influence of hedonic value, store atmosphere, and promotion on purchasing decisions at Pizza Hut At Kedai Rilex Jember. In this study, data were collected with tools in the form of observation, interviews, and questionnaires for 100 respondents using purposive sampling techniques. The analysis used includes data instrument tests (validity tests, and reliability tests), multiple linear regression analysis, classical assumption tests (normality test, multicholinearity test, heteroskedasticity test), and hypothesis test (F test, t test, coefficient of determination). From the results of the analysis using regression, it can be seen that the variables hedonic value (0.230), mood (0.285), and promotion (0.262), all have a positive effect on purchasing decisions. From the t test, hedonic value results (0.001) had a significant effect on purchasing decisions. The mood test (0.000) has a significant effect on purchasing decisions. As well as promotions (0.000), all have a significant effect on purchasing decisions. From the results of the study, it can be concluded that the better the hedonic value will have an impact on the better the purchase decision, the better the store atmosphere will have an impact on the better the purchase decision and the promotion affects the purchase decision which means that the better the promotion will have an impact on the better the purchase decision. Keywords: Hedonic Value, Purchase Decision, Promotion and Atmosphere
Pengaruh Kepuasan Dan Citra Rumah Sakit Terhadap Kepercayaan Dan Loyalitas Pasien Elida Eftitah; Ni Nyoman Putu Martini; Arik Susbiyani; Toni Herlambang
RELASI : JURNAL EKONOMI Vol 19 No 1 (2023)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v19i1.663

Abstract

The hospital is an organization that provides health services carried out by professional medical personnel who are organized both from permanent medical facilities, medical services, continuous nursing care, diagnosis and treatment of diseases suffered by patients. This study aims to examine the effect of patient satisfaction and hospital image on patient loyalty with patient trust as an intervening variable. The object of this research are inpatients who seek treatment at the Fatimah Islamic Hospital in March – April 2022. The number of respondents is 100 people. The results showed: Patient satisfaction has a positive and significant effect on patient confidence in Fatimah Islamic Hospital Banyuwangi. Hospital image has a positive and significant effect on patient confidence in Fatimah Islamic Hospital Banyuwangi. Hospital patient satisfaction has a positive and significant effect on patient loyalty at the Fatimah Islamic Hospital Banyuwangi. Hospital image has a positive and significant effect on patient loyalty at the Fatimah Islamic Hospital in Banyuwangi. Patient trust has a positive and significant effect on patient loyalty at the Fatimah Islamic Hospital in Banyuwangi. Patient satisfaction has a positive and significant effect on patient loyalty which is strengthened by patient trust as an intervening variable at Fatimah Islamic Hospital Banyuwangi. Hospital image has a positive and significant effect on patient loyalty with patient satisfaction as an intervening variable at Fatimah Islamic Hospital Banyuwangi.
Pengaruh lingkungan kerja dan disiplin kerja terhadap kinerja karyawan dengan motivasi kerja sebagai variabel intervening pada perusahaan umum daerah air minum Yoyok Sudarmanto; Ni Nyoman Putu Martini; Toni Herlambang
KINERJA Vol 19, No 1 (2022): Februari
Publisher : Faculty of Economics and Business Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jkin.v19i1.10816

Abstract

Penelitian ini dilakukan untuk mengusulkan dan menguji model konseptual untuk memecahkan suatu kesenjangan antara penelitian tentang pengaruh lingkungan kerja dan disiplin kerja terhadap kinerja karyawan melalui motivasi kerja. Kami mengadopsi teori kinerja Malcolm Baldrige Criteria untuk sebuah keunggulan kinerja yang ada di perusahaan. Penghargaan ini dikelola oleh Lembaga Standar dan Teknologi Nasional (The National Institute of Standard and Technology). Data dikumpulkan dari 107 sampel karyawan Perusahaan Umum Daerah Air Minum Kabupaten Banyuwangi, sebagai sampel kami untuk menguji model penelitian yang diusulkan, menggunakan perangkat lunak pemodelan persamaan WarpPLS 7.0. Tujuan utama dari studi ini adalah untuk menguji koefisien jalur langsung dan tidak langsung dari variabel lingkungan kerja, disiplin kerja dan motivasi kerja terhadap kinerja karyawan.
Co-Authors Abadi Sanosra Ady Setiawan Asep Reza Kurniawan Diah Kusuma Hartina Diyanti Rifal Agustin DWI CAHYONO Dwi Ratno Nurfadilah Eko Budi Satoto Eko Budianto Elida Eftitah GALUH SYAH PUTRA Hadi Paramu Hasyim Asyari I Putu Angga Wahyudi Ida Ayu Putu Sri Widnyani Iwan Bahtiar Januar Adie Chandra Khoirul Anas Mochamad Alfan Firmansyah Mochamad Muzaki Ndaru Tutus Priyo Handoko Ninik Indrayani Novita Ekasari Nugroho Edi Susanto Nugroho Edie Santoso Nursaid Nursaid Nurul Qomariah Paramitha Rakhmawati Puji Astutik Sriyaningsih Sriyaningsih Sumadi - Susbiyani, Arik Tatit Diansari Reskiputri Tatit Diansari Riskiputri Toni Herlambang Yoyok Sudarmanto Yulinartati Yulinartati