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All Journal JURNAL RELASI STIE MANDALA JEMBER EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis UNEJ e-Proceeding Kinerja: Jurnal Ekonomi dan Manajemen Akuntabel : Jurnal Ekonomi dan Keuangan JURNAL MANAJEMEN Jurnal Manajerial JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Sains Manajemen dan Bisnis Indonesia MBA: Journal of Management and Business Aplication BUDGETING : Journal of Business, Management and Accounting Jurnal Muhammadiyah Manajemen Bisnis (JMMB) International Journal of Management Science and Information Technology (IJMSIT) Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Accountia Journal (Accounting, Trusted, Inspiring and Authentic Journal) Relasi : Jurnal Ekonomi Jurnal Pengabdian Masyarakat Manage Jurnal Pengabdian Masyarakat IPTEKS
Ni Nyoman Putu Martini G
Universitas Muhammadiyah Jember
Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Social Sciences Other

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Analysis Of Antenatal Care (ANC) Service Quality And Service Facilities On Patient Satisfaction Through Health Workers’ Competence As Mediating Variable Sri Isna Amelia Ahmad; Retno Endah Supeni; Ni Nyoman Putu Martini
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.9055

Abstract

This study aims to examine the influence of service quality and service facilities on patient satisfaction in antenatal care (ANC) services through the mediating role of health worker competence among third trimester pregnant women in community health centers (Puskesmas) across Jember Regency. Utilizing a quantitative approach with a cross-sectional design, data were collected from 255 respondents using Likert-scale questionnaires and analyzed through Structural Equation Modeling (SEM) with SmartPLS. The findings reveal that both service quality and service facilities significantly affect patient satisfaction directly and indirectly through health worker competence. Competence emerged as the strongest predictor, highlighting its essential role in enhancing maternal satisfaction. The model demonstrated adequate predictive power with R² values of 0.637 for patient satisfaction and 0.482 for competence. These results underscore the importance of integrated improvements in service infrastructure and human resource capacity to optimize ANC delivery and maternal health outcomes, particularly in low- and middle-income country contexts.
PERFORMANCE OF SCHOOL EMPLOYEES AT SMAN 2 CADET BHAYANGKARA EAST JAVA Naufal Yoga Fahreza; Arik Susbiyani; Toni Herlambang; Ni Nyoman Putu Martini
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i1.9336

Abstract

This study aims to analyze the influence of discipline, competence, and creativity on employee performance, with job satisfaction serving as an intervening variable at SMAN 2 Taruna Bhayangkara, East Java. A quantitative approach was employed, utilizing Partial Least Squares analysis (WarpPLS 8.0) based on data collected from 107 respondents, including teachers, administrative staff, and police supervisors. The findings revealed that discipline and competence had a positive and significant effect on job satisfaction, whereas creativity did not. Both discipline and competence also significantly impacted employee performance, while creativity showed no immediate effect. Additionally, job satisfaction partially mediates the relationship between discipline and competence and employee performance but does not mediate the influence of creativity on performance. Thus, competence is the most dominant factor affecting employee performance, while job satisfaction strengthens the effects of discipline and competence. This research highlights the importance of competency development, strict enforcement of discipline, and innovation mechanisms to continuously improve employee performance.
Pendampingan Kewirausahaan dengan Metode TAPE (Talent Education Learning, Project Based Learning, Evaluation Product to Innovative) pada Ponpes Tahfid Al Fanani Jember Norita Citra Yuliarti; Ni Nyoman Putu Martini; Yulinartati Yulinartati; Resti Utami
Jurnal Pengabdian Masyarakat IPTEKS Vol. 11 No. 1 (2025): PENGABDIAN MASYARAKAT IPTEKS
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jpmi.v11i1.3844

Abstract

Pesantren kemudian dianggap sebagai agen perubahan (agent of change) sebagai lembaga perantara yang diharapkan dapat berperan sebagai lembaga dinamisator dan katalisator pemberdayaan sumber daya manusia penggerak pembangunan di segala bidang, penanaman ilmu pengetahuan dan teknologi dalam menyongsong era global. Seiring dengan perkembangan zaman serta kemajuan ilmu pengetahuan dan teknologi, pondok pesantren juga terus berbenah diri dan meningkatkan kualitas pendidikannya, baik dalam materi atau kurikulumnya, maupun metode pembelajarannya. Selama ini Pondok Pesantren Tahfidzul Qur’an Al-Fanani Universitas Muhammadiyah Jember belum melaksanakan pembelajaran wirausaha, sesuai dengan keinginan pimpinan pondok pesantren, yang menginginkan bahwa selain belajar mengenai agama juga dapat belajar wirausaha sehingga santri menjadi santri sebagai generasi yang bertalenta. Dengan adanya pemikiran tersebut diatas maka kami menawakan program kepada pondok pesantren ini berupa pembelajaran kewirausahaan yg bertujuan untuk mengembangkan skill dari santri khususnya skill kewirausahaan sehingga selain dapat meningkatkan kualitas pendidikan dengan metode pembelajaran tahfid juga meningkatkan skill kewirausahaannya. Santri dapat meningkatkan pembelajaran menganai kewirausahaan serta dapat mengaplikasikannhya. Program pembelajaran kewirausahaan yang di tawarkan ini mempunyai 4 kegiatan utama, diantaranya; kelas tutorial pembelajaran wirausaha (class interactive), penguatan minat dan motivasi wirausaha (coaching bussines), pembentukan awal tim wirausaha (small project), bazar (demoday).
Effect of Application of Performance Assessment System Based on E-Performance and Competency on Work Achievement of Structural Employees Through Job Satisfaction as Intervening Variable (Study on Bondowoso Regency Government) I Putu Angga Wahyudi; Toni Herlambang; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 2 No. 1 (2022): January - June 2022
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v2i1.451

Abstract

This research is motivated by several gaps or differences in research results with expert opinions, also supported by data on research problems, namely based on the results of employee performance evaluations in 2020 which were less than optimal, where the realization of performance achievements did not reach 90 at the end of the fiscal year. Evaluation data for filling out the E-application Performance shows that as many as 38% or about 900 employees do not fill in e-Kinerja to 100%. So the phenomenon of this research is the lack of effectiveness of employee performance in increasing competence, especially in the use of IT-based e-performance. The purpose of this study was to determine directly or indirectly the effect of evaluating performance based on the e-Kinerja application and employee competence on employee job performance through job satisfaction as an intervening variable on Structural Employees of the Bondowoso Regency Government. The total population of this study was 2,405 employees, while the number of samples was 168 using purposive sampling technique. The analysis technique used is the Structural Equation Model (SEM) using WarpPLS 5.0. The results of data analysis show that e-performance based performance appraisal and employee competence have a significant effect on job satisfaction, (2) e-performance based performance appraisal and employee competence and job satisfaction have a significant effect on employee performance, (2) e-performance based evaluation.
The Influence of the Work Environment and Competency on Performance Through Organizational Commitments as Intervening Variables (Study on the Poverty Reduction Coordination Team Bapedda Bondowoso Regency) Paramitha Rakhmawati; Eko Budi Satoto; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 2 No. 1 (2022): January - June 2022
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v2i1.468

Abstract

This research is motivated by data on the percentage of poor people in Bondowoso Regency which is still fluctuating. Also based on the achievement of performance in the context of accelerating poverty reduction, the Sweet Tape Movement has not been optimal. The purpose of this study was to determine directly or indirectly the influence of the work environment and employee competence on employee performance through organizational commitment as an intervening variable for members of the Bondowoso Regency Poverty Reduction Coordination Team. The population of this study was 250 employees, while the number of samples was 125 people using purposive sampling technique. The analysis technique used is the Structural Equation Model (SEM) using WarpPLS 5.0. 1. the results of data analysis indicate that the test results have a significant effect on the work environment on organizational commitment of 0.001; 2. the test results have a significant effect of employee competence on organizational commitment of 0.001; 3. the test results have a significant effect of the work environment on the performance of members of 0.001; 4. the test results have a significant effect of employee competence on the performance of members of 0.001; 5. the test results have a significant effect of organizational commitment on the performance of members of 0.009; 6. The indirect effect of the work environment on the member's performance variable through the intervening variable of organizational commitment is 0.079 with a significant level of 0.010; 7. The indirect effect of the employee competence variable on the performance of members through the intervening variable of organizational commitment is 0.065 with a significant level of 0.015.
Analysis of the Effect of Work From Home and the Use of Information Technology on Employee Performance Through Job Satisfaction as Intervening Variable (Study at the Lumajang Regional Forestry Service Branch and Jember Regional Forestry Service Branch) Sriyaningsih Sriyaningsih; Ni Nyoman Putu Martini; Nursaid Nursaid
International Journal of Management Science and Information Technology Vol. 2 No. 1 (2022): January - June 2022
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v2i1.469

Abstract

The purpose of this study was to determine directly or indirectly the effect of work from home and the use of information technology on employee performance through job satisfaction as an intervening variable (study at the Lumajang District Forestry Service Branch and Jember District Forestry Service Branch). The number of samples is 78 people. The analytical technique used is WarpPLS 5.0. The results of data analysis show that: 1). The work from home variable has a positive and insignificant effect on both job satisfaction and employee performance of 0.210; 2). The variable of the use of information technology has a positive and significant effect on both job satisfaction and employee performance of 0.074; 3). The satisfaction variable has a positive and significant effect on employee performance of 0.001; 4). Information technology has a positive and significant effect on employee performance of 0.001; 5). job satisfaction has a positive and significant effect on employee performance of 0.001; 6) There is an indirect effect of work from home on employee performance variables through employee job satisfaction whose value is smaller than the direct effect, also not significant at 0.188 with details of the direct effect of 0.158 and the indirect effect of 0.074; 7). There is an indirect effect of the variable use of information technology on employee performance through job satisfaction whose value is smaller than the direct effect of 0.54 with details of the direct effect of 0.386 and the indirect effect of 0.177.
The Roles of Tax Morale, Tax Fairness, and Tax Simplicity in Enhancing Tax Compliance Behavior Through Tax Compliance Intention at The Jember Tax Office Deddy Dwi; Nurul Qomariah; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2785

Abstract

Taxes play a very important role in financing various public needs. Enhancing tax compliance is crucial to increasing tax revenues. This study aims to investigate the impact of tax morality, tax fairness, and tax simplicity on tax compliance behavior through tax compliance intentions at the Jember Tax Office. The sample used was 400 respondents. This study uses the Structural Equation Modelling (SEM) model. The results show that tax moral, tax fairness, tax simplicity, and tax compliance intention have a direct and significant effect on tax compliance behavior, respectively. A similar phenomenon also occurs in the connections between tax morals, tax fairness, and tax simplicity with tax compliance intention. Tax compliance intention acts as a mediator of the relationship between tax fairness and tax compliance behavior. On the other hand, tax compliance intention cannot mediate the correlation between tax morality and tax compliance behavior as well as the relationship between tax simplicity and tax compliance behavior.
The Role of Data Quality and User Experience in Increasing User Satisfaction in the Jember Regency One Data Portal Application Siti Fatimah; Nurul Qomariah; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2788

Abstract

This research aims to explain the influence of data quality and experience on user satisfaction with the Data Application used in Jember Regency. The total population in the study was 11,667 who were State Civil Apparatus employees in the Jember Regency Government. The number of samples was determined as 117 people. The sampling method in this research uses purposive judgmental sampling, namely by determining certain criteria which aims to produce a sample that can logically be considered representative of the population based on the researcher's assessment. This research uses descriptive analysis, testing measuring instruments in the form of testing the validity and reliability of data, and testing research hypotheses. The research results show that the quality of data provided by the Jember Regency Satu Data Portal can have a very significant positive impact on user satisfaction. The user experience variable turns out to have a positive and significant influence on user satisfaction of the Jember Regency Satu Data Portal.
Organizational Support, Workload, and Role Conflict in Work-Life Balance as a Driver of Directorate General of Taxes Employee Performance: A Study at Jember Tax Office Iqbal Rush Aviciena; Nurul Qomariyah; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2792

Abstract

Improving employee performance as part of efforts to enhance organizational performance should be a priority to achieve effectiveness and efficiency in the management of government agencies, particularly at Directorate General of Taxes as one of strategic government institution. The research aims to investigate how work-life balance influences the performance of Directorate General of Taxes employees at Jember Tax Office. The factors examined include organizational support, workload, and role conflict. The method used in this research is Structural Equation Modeling-Partial Least Square (SEM-PLS). Data were collected through google form questionnaires filled by 91 employees of Jember Tax Office. The findings indicate that role conflict negatively impacts employee performance directly and indirectly through the mediation of work-life balance. Conversely, organizational support and workload do not directly affect employee performance but show a significant indirect influence through the mediation of work-life balance. The Directorate General of Taxes needs to consider the level of role conflict that may arise for employees with each policy being formulated. Management also needs to pay attention to the organizational support and workload implemented, as they indirectly affect employee performance through the mediation of work-life balance
The Influence of Transformational Leadership Style and Performance Benefits on Employee Performance Desi Herawati; Nurul Qomariah; Ni Nyoman Putu Martini
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.2854

Abstract

Human resources (employees or employees) in a company/institution organization are always considered a vital asset for the organization. Performance or work achievement (performance) can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The aim of this research is to directly determine the transformational leadership style and performance allowances on employee performance with motivation as a mediating variable at the Jember Regency Education Office. The number of samples in this study was 135 respondents, namely employees with ASN status. Description analysis is needed to find out the respondent's description. Measuring instruments in the form of questionnaires need to be tested using validity and reliability tests. To find out the results of the research hypothesis, hypothesis testing is needed. The results of data analysis show that the transformational leadership variable has a positive influence on employee performance. Performance allowances can have a positive influence on employee performance in a government organization, especially the Education Service.
Co-Authors Abadi Sanosra Ady Setiawan Asep Reza Kurniawan Deddy Dwi Desi Herawati Diah Kusuma Hartina Diyanti Rifal Agustin DWI CAHYONO Dwi Ratno Nurfadilah Eko Budi Satoto Eko Budianto Elida Eftitah Erika Widyastutie GALUH SYAH PUTRA Hadi Paramu Hasyim Asyari I Putu Angga Wahyudi Ida Ayu Putu Sri Widnyani Iqbal Rush Aviciena Iwan Bahtiar Januar Adie Chandra Khoirul Anas Mochamad Alfan Firmansyah Mochamad Muzaki Musyaffa Musyaffa Naufal Yoga Fahreza Ndaru Tutus Priyo Handoko Ninik Indrayani Norita Citra Yuliarti, Norita Citra Novita Ekasari Nugroho Edi Susanto Nugroho Edie Santoso Nursaid Nursaid Nurul Qomariah Nurul Qomariyah Paramitha Rakhmawati Puji Astutik Resti Utami Retno Endah Supeni Siti Fatimah Sri Isna Amelia Ahmad Sri Rahayu Niwidadi Sriyaningsih Sriyaningsih Sumadi - Susbiyani, Arik Tatit Diansari Reskiputri Tatit Diansari Riskiputri Toni Herlambang Untung Wredhi Lestari Yoyok Sudarmanto Yulinartati Yulinartati