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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik Annual Research Seminar Proceeding of the Electrical Engineering Computer Science and Informatics JOIN (Jurnal Online Informatika) Jurnal Teknik Komputer AMIK BSI Jurnal Teknoinfo JITTER (Jurnal Ilmiah Teknologi Informasi Terapan) Jiko (Jurnal Informatika dan komputer) JUMANJI (Jurnal Masyarakat Informatika Unjani) MIND (Multimedia Artificial Intelligent Networking Database) Journal Jurnal ICT : Information Communication & Technology METIK JURNAL JATI (Jurnal Mahasiswa Teknik Informatika) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Tematik : Jurnal Teknologi Informasi Komunikasi Jurnal Teknik Informatika (JUTIF) Informatics and Digital Expert (INDEX) AJAD : Jurnal Pengabdian kepada Masyarakat Jurnal Locus Penelitian dan Pengabdian Jurnal Algoritma Industrial Research Workshop and National Seminar Jurnal Sosial dan Sains SisInfo : Jurnal Sistem Informasi dan Informatika J-Icon : Jurnal Komputer dan Informatika Jurnal Global Ilmiah Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Khazanah Informatika : Jurnal Ilmu Komputer dan Informatika
Ridwan Ilyas
Program Studi Teknik Informatika, Universitas Jenderal Achmad Yani
Aerospace Engineering Humanities Astronomy Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Physics Social Sciences Other

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Journal : METIK JURNAL

 1 
Evaluasi dan Perancangan Ulang UI/UX Aplikasi GoDentist Menggunakan Metode Double Diamond Susilowati, Merliana Tri; Umbara, Fajri Rakhmat; Ilyas, Ridwan
METIK JURNAL (AKREDITASI SINTA 3) Vol. 9 No. 2 (2025): METIK Jurnal
Publisher : LPPM Universitas Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47002/vxk3f002

Abstract

GoDentist is a teledentistry application that supports dental healthcare services. Based on initial observations and evaluations using the User Experience Questionnaire (UEQ), issues were identified in the aspects of perspicuity, dependability, and novelty, such as monotonous design, confusing navigation, and features that did not meet user expectations. This study aims to evaluate and redesign the user interface (UI/UX) of the GoDentist application using the Double Diamond method, which consists of four stages: Discover, Define, Develop, and Deliver, integrated with UEQ and A/B Testing. The evaluation involved 100 respondents aged 15–58 years, the majority of whom were 18–35 years old with adequate digital literacy. Initial results showed low scores in perspicuity, dependability, and novelty. After redesign and prototyping, novelty increased from 0.49 to 1.62, perspicuity from 0.57 to 1.75, and dependability from 0.76 to 1.91. A/B Testing revealed that 59.08% of respondents preferred the new design. These findings indicate that integrating the Double Diamond method with UEQ and A/B Testing can significantly enhance user experience perceptions in terms of both aesthetics and functionality.
Co-Authors Achmad Aziz Adriana, Reyhan Agung Besti Agus Komarudin Akbar, Tzazkia Febriyana Aminuddin Ihsan, Aminuddin Ari Sri Windyaswari Ari Sri Windyaswari, Ari Sri Ariq Irawan, Muhamad Asendra, Irfan Asep Saepul Ridwan Ashaury, Herdy Aziz, Achmad Azmira Mifti Harjana Besti, Agung Chandani Nurul Hafizah Destri Wulansari Dhimas Ariya Wibiksana Djamal, Esmeralda Contesa Dwi Hendratmo Widyantoro Dwifani, Bella Melati Wiranur Eddie Khrisna Putra Eriyadi, Maulidina Norick Esmeralda C Djamal Esmeralda C Djamal Esmeralda C. Djamal Esmeralda C. Djamal Esmeralda Contessa Djamal Fadhilahsyah Ramadhan, Muhammad Diky Fahrauk Faramayuda, Fahrauk Fajri Rakhmat Umbara Fajri Umbara Fatimah Indrianti, Nisa Fitri Nur Suciani Gunawan Abdillah Gunawan Abdillah, Gunawan Hadiana, Asep Id Hidayat, Ferdian Afza Iqbal Prayoga Willyana Ismail, Nursafira Khairunnisa Iyan Taufik Hidayat Janjan Nurjaman Kania Ningsih, Ade Kasyidi, Fatan Luthfi Ahmad Fadhil Masayu Leylia Khodra Maulidina Norick Eriyadi Melina Melina Muhamad Ramdan, Muhamad Muhamad Rizal Firmansyah Muhammad Ramdhani, Muhammad Muhammad, Azri Naufal Akhfasy, Muhammad Neneng Nurhamidah NIDA MUTHI ANNISA Nur Shabrina, Nariswari Nurhamidah, Neneng Nursafira Khairunnisa Ismail Nurul S, Puspita Nurul Sabrina, Puspita Paramita, Veronika Santi Purnama Ginandjar, Ichas Putra, Dion Revaldy Putri, Dhiffa Namira Alifia Ramdani, Maullidan Alfa Rizki Fikri Ramdhan, Edvin Resa Abdilah Reyhan Adriana Deris Reza Dwi Putra Reza Indrawan Rezki Yuniarti Rezky Yuniarti ridwan fauzi Rifaz Muhammad Sukma Rizka Khoirunnisa Guntina Rizki Kurniawan, Moch. Sopian, Annisa Mufidah Susilowati, Merliana Tri Syarafina, Fildzah Tzazkia Febriyana Akbar Wildan Pratama Wina Witanti Yamina Azmi Yoga Esa Mahendra Yulison Herry Chrisnanto Yustiana Fauziyah