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All Journal Jurnal Komunikasi Pembangunan Jurnal Penyuluhan MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Tirtayasa Ekonomika (Tirtayasa Economica Journal) E-Dimas: Jurnal Pengabdian kepada Masyarakat Livestock and Animal Research Caraka Tani: Journal of Sustainable Agriculture Jurnal SEPA (Social Economic and Agribusiness Journal) Jurnal Agribisnis Terpadu JEPA (Jurnal Ekonomi Pertanian dan Agribisnis) Kumawula: Jurnal Pengabdian Kepada Masyarakat AgriHealth: Journal of Agri-food, Nutrition and Public Health Jurnal Pengabdian UNDIKMA Warta LPM AGRARIS: Journal of Agribusiness and Rural Development Research eJEBA
Setyowati, Nuning
Departement Of Agribusiness, Faculty Of Agriculture, Universitas Sebelas Maret, Surakarta, Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Veterinary Other

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Pengaruh Customer Relationship Management Terhadap Loyalitas Konsumen di Cold n' Brew: (The Influence of Customer Relationship Management Towards Customer Loyalty in Cold n’ Brew) Rizqi Maharani Prestasyawati; Minar Ferichani; Nuning Setyowati
e-Journal Ekonomi Bisnis dan Akuntansi Vol. 8 No. 2 (2021): e-JEBA Volume 8 Number 2 Year 2021
Publisher : UPT Penerbitan Universitas Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/ejeba.v8i2.20757

Abstract

The purpose of this study was to analyze the effect of Customer Relationship Management on customer loyalty in Cold n’ Brew. The population in this study were customers of Cold n’ Brew in Surakarta. Using Purposive sampling, the sample in this study was 1000 respondents. The analysis in this study is Partial Least Square (PLS) with Smart PLS 3.0. The results showed that process variables, human resources, and data and information technology had a positive effect on consumer loyalty in Cold n 'Brew. The results showed that process variables, human resources, and data and information technology had a positive effect on consumer loyalty in Cold n ‘Brew.
Peningkatan Kualitas Produk UKM “Peyek Bunder” Melalui Introduksi Teknologi Tepat Guna Spinner Kusnandar Kusnandar; Mohd. Harisudin; Erlyna Wida Riptanti; Isti Khomah; Nuning Setyowati; Rr. Aulia Qonita
Jurnal Pengabdian UNDIKMA Vol. 4 No. 1 (2023): February
Publisher : LPPM Universitas Pendidikan Mandalika (UNDIKMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jpu.v4i1.6902

Abstract

This community service activity aims to improve the quality of Peyek Bunder by introducing a spinner in the production process of small micro enterprises (SMEs) partnered with "Peyek Bunder". The method of implementing this community service includes socialization, introduction, and mentoring.  The evaluation instrument of this activity uses the before and after comparison method and the evaluation is analyzed descriptively. The results of service activities in partner SMEs show that the quality of Peyek Bunder has increased. The oil content in Peyek Bunder has decreased, which can be seen from the condition at the bottom of the packaging that there is no oil seepage. This condition is due to a better draining process as it uses appropriate technology, namely the spinner. The draining process with a spinner takes about twenty minutes minutes for a capacity of 2 kilograms of Peyek Bunder. The results obtained are crisper and the durability is one month longer than without using a spinner.
Co-Authors Adhitya Pitara Wijaya Aditya Pitara Sanjaya Agustono Agustono Darsono Darsono Dimas Rahadian Aji Muhammad, Dimas Rahadian Aji Dinan Azifah Donny Puja Puspito Erlyna Wida Riptanti Erlyna Wida Riptanti Hanifah Ihsaniyati Heru Irianto Isti Khomah Isti Khomah Kusnandar Kusnandar Kusnandar Kusnandar Kusnandar Kusnandar Kusnandar Kusnandar Kusnandar Kusnandar Maria Pinkan Elionora Sepoetri Mega Ayu Kusuma Minar Ferichani Mohamad Harisudin Mohamad Harisudin Mohd. Harisudin Pardono Pardono Pardono Pardono Pardono Qonita, Rr. Aulia R. Kunto Adi Raden Kunto Adi Raden Kunto Adi Rhina Uchyani Fajarningsih Rio Andhika Rizqi Maharani Prestasyawati Rosyhana Damastuti Rr. Aulia Qonita Salman Alfarisi Setyowati Setyowati Susi Rahmawati Syarifatul Waqingah Widiyanto - Wiwit Rahayu Wiwit Rahayu