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All Journal Al-Mustashfa Jurnal Kajian Akuntansi IJEBD (International Journal Of Entrepreneurship And Business Development) EQIEN - JURNAL EKONOMI DAN BISNIS EAJ (ECONOMICS AND ACCOUNTING JOURNAL) Jurnal Berdaya Mandiri Dimasejati: Jurnal Pengabdian Kepada Masyarakat Jurnal Pasar Modal dan Bisnis Jurnal Ekonomi Indonesia International Journal of Business, Economics, and Social Development International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) BIP'S : Jurnal Bisnis Perspektif Jihbiz: Jurnal Ekonomi, Keuangan dan Perbankan Syariah Indonesian Journal of Multidisciplinary Science Indonesian Journal of Business Analytics (IJBA) Journal of Accounting and Digital Finance Journal Research of Social Science, Economics, and Management Jurnal Ekonomi, Teknologi dan Bisnis Indonesian Journal Economic Review (IJER) Journal of Sustainable Community Service Influence: International Journal of Science Review IIJSE El-Mujtama: Jurnal Pengabdian Masyarakat Danadyaksa: Post Modern Economy Journal International Research Journal of Business Studies Al-Mustashfa: Jurnal Penelitian Hukum Ekonomi Syariah
Moh Yudi Mahadianto
Fakultas Ekonomi, Universitas Swadaya Gunung Jati Cirebon, Indonesia
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The Influence of Work Life Balance and Job Satisfaction on Employee Retention PT Complete Selular Nur Aini Meiliza Fadilah; Bachrudin Syahroni; Moh. Yudi Mahadianto
BIP's JURNAL BISNIS PERSPEKTIF Vol. 18 No. 2 (2026): Juli
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/bip.v18i2.944

Abstract

This study aims to analyze the effect of work-life balance and job satisfaction on employee retention at PT Complete Selular, in response to the increasing concern of employee turnover and the need to identify key factors influencing employees’ intention to remain in the organization. This research employs a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) with data collected from 110 employees who meet the predetermined criteria. The results reveal that both work-life balance and job satisfaction have a significant effect on employee retention, with a high explanatory power indicated by an R-square value of 0.891, suggesting that 89.1% of the variance in employee retention is explained by the model. Specifically, work-life balance has a positive and significant effect (β = 0.313; p < 0.05), indicating that employees who are able to balance their professional and personal lives tend to have a higher intention to stay. Meanwhile, job satisfaction demonstrates a stronger and highly significant influence (β = 0.643; p < 0.001), making it the dominant factor affecting retention. These findings suggest that while work-life balance contributes to improving employees’ psychological well-being, job satisfaction plays a more critical role in determining retention decisions. Therefore, organizations are encouraged to adopt an integrated strategy by enhancing job satisfaction through supportive work environments, fair compensation, and effective management practices, while simultaneously maintaining work-life balance initiatives. This study contributes to the literature by providing empirical evidence from the Indonesian telecommunication distribution sector and offers practical implications for improving employee retention in similar organizational contexts.
Co-Authors Abu Bakar, Hatinah Acep Komara Agung Yulianto Agustin, Sefhia Al Qaushar, Mukhamad Ravi Razabi Amelia Ramadhani , Ratu Rossa Ana Putri Fauziah Andika Linggar Hardika Andrianto, Galih Apri Dwi Astuti Aprillia Wulan Da Fasha Arafat, Faisal Putra Arinal Muna Aripin, Rifky Akbar Asep Basuki Astillero, Marlon Rael Astri Harfiandita Astri Wahyu Ningsih Aulia, Lingga Afrilla Azahra, Fatima Azhaar Kamilia Azizah, Dini Ayu Nur Bachrudin Syahroni Bachrudin Syahroni Davind Ervian Rafiandra Dea Dwi Pratiwi Dedi Muhammad Siddiq Dian Nurazizah Dini Ayu Nur Azizah Edy Hartono Enceng Yana Etika Karimatul Fuziani Fariani Siregar , Nelia Fariani, Nelia Fasha, Aprillia Wulan Da Fatihah, Salsabila Rizqy Fatima Azahra Febrian, Vickry Febriyani, Diana Feny Risqi Yanti Fitiriyanti, Putri Ayu Delia Galant, Narwastu Vivaldi Handoyo, Vonny Apriliani Hannah Faulia Havik Martoyo Hidayat, Firman Himawan, Michelle Zefanya Iendy Cinta Maharani Ilham Tri Jaya Kusuma Indah Permatasari Intan Nia Selvia Isma Nadiyah Janah, Nada Nur Jannah, Wildaniyahtul Kamilia , Azhaar Karimatul Fuziani , Etika Ken Sudarti Lesmana, Fernando Yoga Lingga Afrilla Aulia Lutfiyanah, Pepi Mada Purwanto W.N Mada Purwanto Wahyu Nugroho Mamat, Mazlina Mardi Mardi Mardi Mardi Mardi Mardi Maulady, Parah Melia Nur Maulida Melita, Nia Michelle Zefanya Himawan Muhammad Irvan Muhammad Santoso Munandar, Irwansyah Narwastu Vivaldi Galant Nelia Fariani Nelia Fariani Siregar Niken Anindita Murti Nita, Kiki Novi Purnama Dewi Nur Aini Meiliza Fadilah Nur Aprianto Nurazizah, Dian Nurfadhilah, Sarah Naflah Nurfadilah, Gia Nurhidayati Nurhidayati Nurul Alifah Paulus Sugianto Yusuf Pradita, Ranti Pratama, Wahyudi Pratiwi, Dea Dwi Putri Amalia Putri Ayu Delia Fitiriyanti Putri, Sarifhatul Aini Yuliyus Radiyansyah, Riki Rafi Budiman Rahma, Indah Athifa Ramlah Puji Astuti Ramlah Puji Astuti Ratu Rossa Amelia Ramadhani Rima Maulina Rini Susiani Rissa Nur Aisy Ro’atinah Ro’atinah rohayati rohayati Ryana Noer Kholiazmi Safitri, Auliya Shafana, Nurul Fikri Rahmah Siska Ernawati Fatimah Siti Nur Hadiyati Siti Nurjanah Srisuk, Prattana Subagja, Muhammad Rafli Suci Nuraeni Supriyanto Illyas Syafdinal Syafdinal Syahara Magfirotul Aulia Syahroni, Bachrudin Tasyana Tika Septiani Utami, Syita Dwi Wahyu Nugroho, Mada Purwanto Wahyudi Pratama Widodo, Widodo Wijaya, Steven Natanael Wildaniyahtul Jannah Yanti, Rosmi Yudistira, Elip Zahrazova, Bilqis Saffana