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All Journal Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Majalah Ilmiah Bijak JURNAL LENTERA BISNIS Jurnal Inovasi Penelitian ATRABIS: Jurnal Administrasi Bisnis (e-Journal) Buletin Abdi Masyarakat (BAM) Jurnal Pengabdian Masyarakat STIE Surakarta (DIMASETA) JURNAL ABDIMAS PLJ
D Purnomo
Politeknik LP3I Jakarta
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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PELATIHAN KEARSIPAN BAGI TENAGA PENDIDIK DAN TENAGA KEPENDIDIKAN DI SDN SUKARESMI 04, KABUPATEN BEKASI Niantoro Sutrisno; Herry Syafrial; Faridah Faridah; Ria Estiana; Djumat Purnomo
JURNAL ABDIMAS PLJ Vol 1, No 2 (2021): JURNAL ABDIMAS PLJ
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (401.474 KB) | DOI: 10.34127/japlj.v1i2.523

Abstract

The role of archives in every organization or institution is very important, one of which is as a memory center. Organizations will find it difficult to prove something if the organization does not have good records. In principle, archives have several important roles where the aim is to help smooth organizational activities in planning organizational policies. The school is one of the organizations that has many archives, for example invitations both official and committee, diplomas, student report cards, school accreditation files, teacher administration, school administration, championship administration owned by school residents, and others. These archives will be very unfortunate if not managed properly, because it is important for the progress and success of the school. The problems that occurred at SDN Sukaresmi 04 Bekasi Regency related to archives were due to the lack of awareness of educators and education staff in the importance of managing archives, especially regarding the types of documents and about how to archive school documents. The series of service activities are carried out in two stages. The first stage is observation where universities make visits to SDN Sukaresmi 04, Bekasi Regency to identify problems that occur during the documentation process of administrative activities at the school. The second stage is to carry out activities to provide material regarding archiving documents in schools for educators and education staff.Keyword: archiving documents, schools
EFEKTIFITAS METHODE CUSTOMER SATISFACTION INDEX DALAM MENGUKUR KEPUASAN PELANGGAN PADA PT SSN JAKARTA D Purnomo
JURNAL LENTERA BISNIS Vol 12, No 1 (2023): JURNAL LENTERA BISNIS, Januari 2023
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v12i1.876

Abstract

This research was conducted to determine the effectiveness of the customer satisfaction index method in measuring the level of customer satisfaction at PT SSN. MSCI is a method that measures the level of overall satisfaction with an approach that considers the level of importance and level of satisfaction. Measurement is a series of activities that aim to determine the value of a quantity in the form of numbers (quantitative). Customer satisfaction is a result of a comparison between expectations of the performance obtained after using a product or service. Indicators of customer satisfaction consist of; product security, product handling on delivery, service (service), ease of obtaining products and product information. In this study, the authors used qualitative research methods, where data collection techniques were carried out through direct observation, namely collecting data by directly dealing with the research object by giving questionnaires and also interviews, namely collecting data by asking directly to related parties. Based on the results of calculations using the customer satisfaction index method, it can be concluded that PT SSN's customer satisfaction level is very satisfied with the services provided, this is evidenced by the acquisition of a CSI score of 81.8. The effectiveness of the Customder Performance Index (MCSI) method in measuring customer satisfaction is very useful and useful for PT SSN Jakarta, because it can determine the level of customer satisfaction and can make anticipation in order to maintain customer loyalty and become an effective and efficient marketing tool.Keywords: Customer Satisfaction Index Method, Measurement, Customer Satisfaction.
Optimalisasi Jiwa Kewirausahaan dan Pengelolaan Keuangan UMKM bagi Anggota Dharma Wanita Persatuan Sektor III Mampang Sudin Gulkarmat Jakarta Selatan Retno Widowati; Nurul Giswi Karomah; Syamsurizal Syamsurizal; Dingot Hamonangan Ismail; D. Purnomo
Jurnal Pengabdian Masyarakat STIE Surakarta Vol 2 No 2 (2023): Desember 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56456/dimaseta.v2i2.47

Abstract

Dalam rangka mendukung pengembangan Usaha Mikro, Kecil, dan Menengah (UMKM) di Jakarta Selatan, Dharma Wanita Persatuan Sektor III Mampang Sudin Gulkarmat memiliki kesempatan untuk memfasilitasi anggotanya dalam pengembangan diri optimalisasi jiwa kewirausahaan dan pengelolaan manajemen keuangan. Hal ini penting untuk meningkatkan kualitas dan daya saing UMKM yang menjadi tulang punggung perekonomian daerah tersebut. Tujuan dari program pelatihan dan pendampingan bagi anggota Dharma Wanita Persatuan Sektor III Mampang Sudin Gulkarmat Jakarta Selatan aitu menumbuhkan jiwa kewirasuahaan sehingga dapat memulai usaha dalam bentuk UMKM serta pengelolaan keuangannya.. Kegiatan pengabdian masyarakat dilakukan dalam bentuk pelatihan, dan pendampingan. Hasil dari kegiatan, sebanyak 80% peserta merasa puas dan bersedia untuk mengikuti kegiatan serupa dan pendampingan ke depannya.
Co-Authors Agung Edi Rustanto Badriyah Badriyah Dingot Hamonangan Ismail Dingot Hamonangan Ismail Eko Sugiyanto Euis Winarti Faridah Faridah Hardian, Verus Jaenudin Akhmad Kania Farida Niantoro Sutrisno Nu Haris Effendi Nur Haris Efendi Nur Haris Ependi Nurul Giswi Karomah Retno Widowati Ria Estiana Rini Mardikawanty Saun Supriaman Siti Fatimah Sudirman Syafrial, Herry syamsurizal syamsurizal