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All Journal TEKMAPRO Journal of Industrial Engineering and Management JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Briliant: Jurnal Riset dan Konseptual Jurnal Bisnis dan Manajemen PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Journal of Research and Technology EKONOMIS : Journal of Economics and Business Tibuana : Journal of Applied Industrial Engineering Jurnal INTECH Teknik Industri Universitas Serang Raya MIND (Multimedia Artificial Intelligent Networking Database) Journal Jurnal Pengabdian Al-Ikhlas JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI International Journal of Economics Development Research (IJEDR) Nusantara Science and Technology Proceedings International Journal of Eco-Innovation in Science and Engineering (IJEISE) Indonesian Journal of Industrial Engineering & Management Juminten : Jurnal Manajemen Industri dan Teknologi Journal La Multiapp Jurnal Algoritma Journal of Scientech Research and Development Student Scientific Creativity Journal Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS Jurnal Kendali Teknik dan Sains IIJSE The Indonesian Journal of Computer Science Jurnal Abdimas Peradaban Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri Venus: Jurnal Publikasi Rumpun Ilmu Teknik INOVTEK Polbeng - Seri Informatika
Dwi Sukma Donoriyanto
Department Of Industrial Engineering, Faculty Of Engineering And Sains, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Transportation

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Journal : Nusantara Science and Technology Proceedings

 1 
Service Quality Analysis in Retail Industry using Servqual and Kano Model Nur Rahmawati; Dwi Sukma Donoriyanto
Nusantara Science and Technology Proceedings 2nd International Conference Eco-Innovation in Science, Engineering, and Technology
Publisher : Future Science

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Abstract

In the retail industry, service quality is the main consideration and the quality and completeness of the products offered. The recent conditions that result in declining sales turnover at most of the retail industries in Surabaya prompted this research to be carried out. In this study, an analysis of the service quality in one of the retail industries in Surabaya will be carried out. The method used is the integration between servqual and Kano models. Both methods are used because they are proven to show good results in previous research. The results obtained from this study are that several service attributes need to be improved because of the negative satisfactions value result. Those attributes are the availability of items location instruction. Item price should be matched with the price tag, standard pricing, safety parking, safety shopping, good salesperson, and careful cashier.
Development Project Evaluation Tebangi Besar–Kayu Agung Lampung Toll Road Yekti Condro Winursito; Handoyo; Iriani; Dwi Sukma Donoriyanto; Irma Dian; Mega Cattleya Prameswari Annissaa Islami; Rizky Setiawan
Nusantara Science and Technology Proceedings 2nd International Conference Eco-Innovation in Science, Engineering, and Technology
Publisher : Future Science

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Abstract

Project management is a process of activities to manage organizational resources owned by the company to achieve certain goals. The Terbangi Besar-Kayu Agung Lampung toll road construction project is a project that must be completed in a short time. This study has a purpose to evaluate the performance of the construction project of the Terbangi Besar-Kayu Agung Lampung toll road using the PERT and CPM methods with a toll road length of 189.2 km (117.6 miles). Based on the results obtained by using these two methods, the project completion time which was originally 238 days can be completed in just 119. There are several alternative proposals. The alternative proposal by adding work shifts that have crashed 32 times has an optimal cost of IDR 39,154,229,627.03 and an optimal time of 119 days. While the alternative of increasing the capacity of the equipment produces an optimal time of 189 days and an optimal cost of IDR 39,205,747,076.44 with the crashing process reaching 12 times of crashing. The Toll Road Development Project Planning is scheduled to have a normal time to work for 238 days at a total cost of IDR 39,349,097,164.38.
Optimization of Production Capacity using a Dynamic System Approach at Food Company Dwi Sukma Donoriyanto; Nur Rahmawati
Nusantara Science and Technology Proceedings 3rd International Conference Eco-Innovation in Science, Engineering, and Technology
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2022.2738

Abstract

The current competition in the food industry encourage companies to be able to produce products that are diverse, in a good quality, and in a timely manner to meet the company's production targets. PT XYZ is a food company in Indonesia. To be able to meet production targets, companies must adjust their production capacity by utilizing their workforce. However, the problem is that there are so many variables involved in the system so that the problem becomes more complex and hard to solve. Therefore in this study, a dynamic system approach is used to be able to see the interactions between variables in the system using Vensim software. Based on the research that has been done, the values ??of E1 < 6% and E2 < 2.5% indicated that the data used in this research is valid in other words the model used has represented the real system conditions. From the research, the best result is to gradually increase the installed capacity so that there is no over production occured. Using this scenario, the availability of raw materials for is 5901 boxes.
Quality Control Analysis to Reduce Instant Noodle Product Defects with Six Sigma and Kaizen Method Isna Nugraha; Dwi Sukma Donoriyanto
Nusantara Science and Technology Proceedings 4th International Conference Eco-Innovation in Science, Engineering, and Technology
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2023.3633

Abstract

PT. XYZ is a company operating in the food industry, with its main product being instant noodles. In its production process, not all products produced meet the quality standards set by the company. This indicates the presence of defective products, often due to errors in factors such as machinery or human resources, among others. Initial observations reveal that there are still many defects in their products. Quality control at PT. XYZ is done manually by the owner, who supervises each production cycle. Defects in PT. XYZ's products are categorized into three types: torn noodle packaging, crushed noodles, and torn seasoning packaging. Therefore, improvements are needed in the production of instant noodles by PT. XYZ. This research aims to improve the quality of production in the company and to explain the approach to analyzing the defect rate of instant noodles using Six Sigma and Kaizen. The results obtained using the Six Sigma method in the DMAIC analysis (Define, Measure, Analyze, Improve, Control), showed that product quality testing during the instant noodle production process resulted in 3238 failures. The Defects Per Million Opportunities (DPMO) value was 41172.88, which, when converted to a sigma level, was 3.23, indicating that the sigma level was at the industry average in Indonesia. This suggests that there is a potential for 41172.88 defects per one million productions, showing an inconsistent pattern of DPMO and sigma achievement. This indicates that the production process has not been managed accurately and requires improvement, particularly in the quest for zero defects.
Co-Authors Abdul Rouf, Imron Achmad Gufron Adelia Hernalis Agustin Afiady Fitsal Ubaidillah Agraprana, Al Aileen Al Habri, Muhammad Anjab Al-Zaher, Abdulqader Ali, Munawar Amanullah Fathurrahman Amastasia Cindy Umami Amelia, Avril Firda Ananta Agung Purwoko Anthony Surya Wirawan Ardlianti , Rana Atikah Ardlianti, Rana Atikah Ardyani, Anggarnis Dwikalyana Ario Adityawarman Dessy Indra Puspitasari Dewi, Ratna Sari Dewi2 Dzannisa Ghotrun Nada Endang Pudji W Endang Pudji Widjajati Enny Aryanny Erlina Purnamawati Erwan Adi Saputro Fajrina Rizki Izzati Fanani, Syahrul Nur Farida Pulansari Farrel Azriel Septrianto Fawwazy , Neyzard Alby Firmansyah, Mokhamad Ghani, Mukhammad Rivaldi Gladies Putri Suprapto Handoyo Handoyo Handy Natan Permana Imam Qulub Mustaqim Indah Yansi Nofianto Indiyanto, Rus Iriani Iriani Irma Dian Isna Nugraha Isna Nugraha Juliardi A. R., Naniek Ratni Kartikasari, Bintang Andita Khakiki, Elin Ken Laksono Trisnantoro Laurentius Urip Widodo Liora Darista Zahra M. Wildan Kautsar Masdani Irfan Prakoso Karmawan Mega Cattleya Prameswari Annissaa Islami Moch Abu Naim Moch Tutuk Safirin Mohammad Nailul Falah Muhammad Miftahul Hamdi Naniek Ratni Juliardi A.R Noventya Cahyani, Salma Nugraha, Isna Nugraha, Yaskie Cahyana Septiviandra Ade Nur Rahmawati Nur Rahmawati NUR RAHMAWATI Nur Rahmawati PAMUNGKAS, CATUR ARTA Prasetya, Adi Tulus Prasetyo Ari Bowo, Prasetyo Ari Rahsya Akbar Muhammad Amin Rana Atikah Ardlianti Rangga Dwi Saputra Rendy Christian Riamto, Mohammad Shodiq Wahyu Rizky Setiawan Rizquina Aldila Putri Rofiatul Adawiyah Rus Indiyanto Safirin, M. Tutuk Safirin, Moch Tutuk Satriya Dwi Santoso Satya Winarung Ekauji Shania Andra Fitriana Sholihin, Qouman Siswanto Moenandar Siswanto Moenandar Sulistyo Wibowo, Arief Sumiati Sumiati Syamsiah, Yuliatin Ali Tegar Garin Widodo Teo Billy Chandra Yunanto Tranggono Tranggono Tranggono Tranggono Tranggono Tranggono Ubaiyi, R. Vanji Abdillah Ulfa Chusnia Wahyunita Virga, Avril Wahyu Kurniawan Wening, Marshanda Citra Widjajati, Endang Pudji Yekti Condro Winursito Yoga Andys Strada Yuliatin Ali Syamsiah Yuliatin Ali Syamsiah Yuniar Nur Latifah Yustina Ngatilah Zharfan Hamzah Zulfiqa Irfidianis Ifada