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All Journal Ilmu Administrasi Publik JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Bisma: Jurnal Bisnis dan Manajemen Sebelas Maret Business Review Ilomata International Journal of Management Bubungan Tinggi: Jurnal Pengabdian Masyarakat Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Jurnal Pengabdian Masyarakat Asia Ilomata International Journal of Management Journal of Entrepreneurship & Business East Asian Journal of Multidisciplinary Research (EAJMR) Jurnal Pengabdian Ilung (Inovasi Lahan Basah Unggul) Annals of Human Resource Management Research JWM (JURNAL WAWASAN MANAJEMEN) Asia Pacific Journal of Management and Education Journal of International Conference Proceedings International Journal of Business and Applied Economics (IJBAE) Journal of Scientific Insights Asian Journal of Management, Entrepreneurship and Social Science
Laila Refiana Said
Universitas Lambung Mangkurat
Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Other

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Linking Perceived Organizational Support and Self-Efficacy to Employee Performance in Public Service Organizations: The Mediating Role of Employee Engagement Adhiyani, Muhammad Rayyan; Said, Laila Refiana; Claudia, Meiske; Anisah, Hastin Umi; Darullah, Muhammad Daral
Journal of Scientific Insights Vol. 2 No. 6 (2025): December
Publisher : Science Tech Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69930/jsi.v2i6.565

Abstract

Employee performance is a critical factor determining the success of public service organizations. This study aims to examine the influence of perceived organizational support (POS) and self-efficacy on employee performance, with employee engagement serving as a mediating variable, among employees of PT Air Minum Bandarmasih (Perseroda). Using a quantitative approach, data were collected through questionnaires distributed to 252 employees, with 163 valid responses analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method in SmartPLS 3.0. The results show that POS has a significant positive effect on both employee engagement and performance, while self-efficacy significantly affects engagement but not performance directly. Employee engagement positively influences performance and mediates the effects of both POS and self-efficacy. Overall, the findings underscore the critical role of perceived organizational support, self-efficacy, and employee engagement in improving performance within public service organizations.
Purun Bag Decoration Training for Women of Dharma Wanita Members as Part of Work-Life Balance Swandari, Fifi; Said, Laila Refiana; Fariany, Gusti Rina; Ariffin, Zakhyadi; Claudia, Meiske; Prihatiningrum, RR. Yulianti; Rusniati, Rusniati; Fatimah, Siti; Rizkya, Syafa
Bubungan Tinggi: Jurnal Pengabdian Masyarakat Vol 7, No 4 (2025): NOVEMBER 2025
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/btjpm.v7i4.14487

Abstract

Dharma Wanita members who work on campus from Monday to Friday experience boredom. Prolonged boredom will lead to stress at work. Constant stress can negatively impact mental or physical health. Another problem faced by Dharma Wanita members is a lack of income. The aim of this community service activity is twofold. First, teach a new hobby to reduce stress levels at work. Second, it gives participants the possibility to earn additional income. The implementation method used is training and mentoring. There are two main activities of PDWA. The first is training to decorate basic-level purun bags, and the second activity is training to decorate advanced-level purun bags. The first activity, Purun Bag Decoration Training for Women Members of Dharma Wanita, was held on Friday, August 23, 2024. This activity took place at the Sari Patin Depot, Jl. Brigadier General H. Hasan Basry Kayu Tangi. This activity went smoothly. The second stage of activity, namely Advanced Level training, will be held on October 18, 2024. The results of this activity are two. Participants feel relaxed and ultimately reduce stress at work. The second result is still potential because the process of a hobby becoming income takes a long time. From this activity, it can be concluded that most participants are able to decorate as they have been taught, but to become a source of income, they still need a lot of practice. 
Leadership Style as a Mediator Between Employee Competence and Performance in Islamic Banking: A Case Study of BSI Area Banjarmasin Wulansari, Intan Wulansari; Said, Laila Refiana
Ilomata International Journal of Management Vol. 7 No. 1 (2026): January 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i1.1999

Abstract

This study examines the effect of employee competence on performance and tests whether leadership style mediates this relationship in Bank Syariah Indonesia (BSI) Area Banjarmasin. Competence is positioned as a core dimension of human resource development that enhances work effectiveness, while leadership style shapes the extent to which competence is translated into employee performance. A quantitative survey was conducted with 60 employees purposively selected from six BSI sub-branch offices. Data were analyzed using partial least squares structural equation modeling (PLS-SEM) in SmartPLS. The results show that (1) competence has a positive effect on leadership style; (2) leadership style positively affects employee performance; (3) competence directly improves employee performance; and (4) leadership style significantly mediates the competence–performance relationship. The structural model explains 76.9% (R² = 0.769) of the variance in employee performance, demonstrating a robust model with strong predictive power for employee outcomes in Islamic banking. This study contributes to Islamic banking and organizational behavior literature by clarifying how contextually grounded leadership style mediates the competence–performance link in a Sharia-compliant banking environment.
Leadership Style as a Mediator Between Employee Competence and Performance in Islamic Banking: A Case Study of BSI Area Banjarmasin Wulansari, Intan Wulansari; Said, Laila Refiana
Ilomata International Journal of Management Vol. 7 No. 1 (2026): January 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i1.1999

Abstract

This study examines the effect of employee competence on performance and tests whether leadership style mediates this relationship in Bank Syariah Indonesia (BSI) Area Banjarmasin. Competence is positioned as a core dimension of human resource development that enhances work effectiveness, while leadership style shapes the extent to which competence is translated into employee performance. A quantitative survey was conducted with 60 employees purposively selected from six BSI sub-branch offices. Data were analyzed using partial least squares structural equation modeling (PLS-SEM) in SmartPLS. The results show that (1) competence has a positive effect on leadership style; (2) leadership style positively affects employee performance; (3) competence directly improves employee performance; and (4) leadership style significantly mediates the competence–performance relationship. The structural model explains 76.9% (R² = 0.769) of the variance in employee performance, demonstrating a robust model with strong predictive power for employee outcomes in Islamic banking. This study contributes to Islamic banking and organizational behavior literature by clarifying how contextually grounded leadership style mediates the competence–performance link in a Sharia-compliant banking environment.
Co-Authors ., Isma'il Abdul Basit Adhiyani, Muhammad Rayyan Adinata, Muhammad Hendardi Adistya Dewi Ariffin Ahmad Rifani Akhmad Supriyanto Alisa, Rezki Noor Ariffin, Adistya Dewi Asmawatiy, Cici August Tantowi Azizah, Fathia Cici Asmawatiy Claudia, Meiske Dahniar ., Dahniar Dahniar, Dahniar DARMANSYAH . Darullah, Muhammad Daral Dwiyanti, Lestari Elaine Tjeng Fariany, Gusti Rina Fifi Swandari Fitriansyah, Ricky Gugi Gustaman Hamjen, Hilarion Hussein, Rizky Caesariza Saddam Isma’il Khariry, Mukhlan Lestari Dwiyanti M Ziyad M. Yamani Minarti Limantara Muhammad Riza Firdaus Muhammad Yamani Noraina Noraina Nuril Huda Prihatiningrum, RR. Yulianti Puspasari, Nelly Rini Rahmawati Rini Rahmawati, Rini Rizky Caesariza Saddam Hussein Rizkya, Syafa Rusniati Rusniati Sagita, Refina Dara Nur Said, Meldasari Siti Fatimah Sufi Jikrillah Sukmo Hadi Nugroho Tantowi, August Tjeng, Elaine Usmiati Widyarfendhi Widyarfendhi Wimby Wandary Wulansari, Intan Wulansari Yeni Susanty Zakhyadi Ariffin